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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

Dannythyuhh

Casual Listener

138476 Views

503 replies

108 likes

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  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png

Spotify Star

Rastereyes

Casual Listener

97666 Views

19 replies

38 likes

  • 97666 Views
  • 19 replies
  • 38 likes

Music turns off when receiving a snap

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

Newbie

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
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Can’t access playlists on iPhone 7s

Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!

Newbie

Hi.  When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it.  It doesn’t appear on its own (screen shot attached)....

271 Views

0 replies

0 likes

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  • 0 replies
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Songs Not Available After Saving

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and play it and only four of the tracks were playable. ...

Newbie

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Playlist editing

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Thanks all.

Casual Listener

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Than...

Bethany_Dawn

Community Legend

350 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Saved Albums and songs deleted

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm using the latest version of the app.

Newbie

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm usin...

Flaccidflaxseed

Newbie

21809 Views

5 replies

1 likes

  • 21809 Views
  • 5 replies
  • 1 likes

Can't play first song

On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?

Casual Listener

On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
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Home page doesn’t open

I am using spotify with iphone 7 and when i try to open home page it doesn’t open

Newbie

I am using spotify with iphone 7 and when i try to open home page it doesn’t open 

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
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iphone low sound volume

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

Newbie

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

431 Views

0 replies

0 likes

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Downloading Local Files

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify. I cannot find a definitive answer to this problem online. Many thanks

Newbie

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify.   I cannot find a definitive answer to this problem online.     Many thanks...

Nygge72

Newbie

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Play Music isn’t possible in iPhone App

Hi, i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played. Can you help me?

Newbie

Hi,   i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played.  Can you help me?

227 Views

0 replies

0 likes

  • 227 Views
  • 0 replies
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Seeing all downloaded songs offline

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening to artists or albums cohesively. Now, it only shows the ...

Newbie

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening ...

343 Views

0 replies

0 likes

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  • 0 replies
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Spotify Stopping In The Middle Of A Track

Spotify Version - 6.8.0.3786Device - Apple iPod Touch 6th Generation After a while of playing through several songs, Spotify will just randomly stop in the middle of a track (all tracks are downloaded). The app itself is still responsive and doesn't ...

Regular

Spotify Version - 6.8.0.3786 Device - Apple iPod Touch 6th Generation   After a while of playing through several songs, Spotify will just randomly stop in the middle of a track (all tracks ar...

user-removed

Not applicable

6408 Views

8 replies

2 likes

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  • 8 replies
  • 2 likes

Shuffle turns off by itself

Every time I want to hear music on shuffle, after a few songs it takes it off by itself and just starts playing songs in the order they were downloaded. I turn shuffle on again, and, again, after a few songs it turns off shuffle.

Newbie

Every time I want to hear music on shuffle, after a few songs it takes it off by itself and just starts playing songs in the order they were downloaded. I turn shuffle on again, and, again, after a f...

1083 Views

0 replies

4 likes

  • 1083 Views
  • 0 replies
  • 4 likes

Local files from laptop can't be synced onto iphone???

Local file songs played fine on my laptop (MacOS High Sierra) but it cannot be played/downloaded/synced onto my iPhone (SE). This is weird and extremely annoying because everything was fine before. Now the songs are greyed and on my phone, if I try t...

Newbie

Local file songs played fine on my laptop (MacOS High Sierra) but it cannot be played/downloaded/synced onto my iPhone (SE). This is weird and extremely annoying because everything was fine...

457 Views

0 replies

0 likes

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  • 0 replies
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Skipping Tracks/Fast Forwarding + Rewind/ Pausing and UnPausing/Muffled Sound Automatically Glitches

Songs keep skipping and pausing whenever I use my headphones. I have an iPhone 7 Plus(IOS 11.1.1). I've tried changing headphones and reinstalling the app but nothing seems to work.

Newbie

Songs keep skipping and pausing whenever I use my headphones. I have an iPhone 7 Plus(IOS 11.1.1). I've tried changing headphones and reinstalling the app but nothing seems to work.

430 Views

0 replies

0 likes

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No online access on iOS (internet connection available)

Hi, I have an app on my iPhone7, Spotify Family Premium (I'm one of the member). From some time my spotify shows no connection (works offline) althoutgh the offline mode is turned off in settings and the phone is connected to the internet (checked in...

Newbie

Hi, I have an app on my iPhone7, Spotify Family Premium (I'm one of the member). From some time my spotify shows no connection (works offline) althoutgh the offline mode is turned off in settings and...

599 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution running time of playlist

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist and each song.

Newbie

On my Mac I can see the minutes of each song (on the far right) but on my IPhone I can't see it which is a problem when teaching fitness classes. I want to see the total length of time for a playlist...

Jack

Roadie

9873 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Queue

Whenever I add a song to queue, the current and last song song don’t show up

Newbie

Whenever I add a song to queue, the current and last song song don’t show up

Jack

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Why can't I download more music?

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few playlists just so the download can continue for my p...

Casual Listener

Hello. So basically, I apparently hit a "download cap" set by Spotify on how many songs I can download on my iPhone. I'm not too sure why Spotify would set a "download limit". I had to delete a few p...

de_stroyed

Casual Listener

3480 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Login failed on IOS (iPad en iPhone)

Hi,I try to login with an Iphone and/or Ipad but it fails from the Netherlands. The message I get is that the usersname and/or password is not correct. But when I login true a website I do can login.Can anybody help me what goes wrong? Kind regards, ...

Newbie

Hi, I try to login with an Iphone and/or Ipad but it fails from the Netherlands. The message I get is that the usersname and/or password is not correct. But when I login true a website I do can lo...

beamzer

Newbie

707 Views

2 replies

0 likes

  • 707 Views
  • 2 replies
  • 0 likes