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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46126 Views

45 replies

11 likes

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  • 45 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113012 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2179 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303525 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129336 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify won't play on my iphone

Hi, suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs. So spotify still opens but when I hit play the track doesn't start at all... what coul that be? NS

Regular

Hi,   suddenly after months of using spotify, in off line mode, on my iPhone it no longer plays the songs.  So spotify still opens but when I hit play the track doesn't start at all... ...

Microsauce

Newbie

19675 Views

29 replies

0 likes

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Download Playlists Jumbled

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens.I have deleted and reinstalled and now got a new iPhone X as I thought my phone was the problem bu...

Casual Listener

Hi,my songs on downloaded playlists are so jumbled and blurring into each other that I can’t even pick a song.Also when I search the same thing happens. I have deleted and reinstalled and now got a ...

Gypsyflowergirl

Casual Listener

2802 Views

16 replies

2 likes

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  • 16 replies
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Solved!! Playlists disappeared and replaced with playlists that are not mine

I have been using Spotify premium for years and have created a lot of playlists. Today, they are all gone and have been replaced with a handful of playlists that are not mine. I logged out then back in, and deleted the app and reloaded. Didn’t work. ...

Casual Listener

I have been using Spotify premium for years and have created a lot of playlists.  Today, they are all gone and have been replaced with a handful of playlists that are not mine.  I logged ou...

Luke

Community Legend

1067 Views

3 replies

0 likes

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Playlists all gone and replaced please help

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced with a playlist I couldn't even read the name of plea...

Newbie

I've tried everything from deleting app and reinstalling,changing and resetjng password, googled awnsers forever and still can't get any of my playlists back that just disappeared and was replaced wi...

Luke

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Scrobbling stops after connecting to a device

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "Devices Available" and connecting to a device (for exampl...

Casual Listener

Hello, I have an iPhone X (iOS 11.2.1 (15C153)) with the latest version of Spotify (8.4.28.1104). I am able to scrobble music to Last.fm when listening to music on the phone, but when opening "D...

redman755

Casual Listener

1407 Views

4 replies

0 likes

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can not start app to listen to downloaded music if I do not have a network connection

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start spoityf before I get in the car. Often it takes a l...

Casual Listener

I live in an area with poor mobil service. I am spotify premium customer. I have downloaded a lot of music. I can not start the app if I do not have an internet connection. I have to rember to start ...

488 Views

0 replies

0 likes

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Offline Devices Wont Reset

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs. I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anything? Any one any ideas? Thanks in advance.

Newbie

Hi I need to reset all My devices as My iphone keep re-downloading my Offline songs.  I have went to https://www.spotify.com/uk/account/offline-devices/ but the remove buttons dont do anyt...

351 Views

0 replies

0 likes

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Not Autoplaying Next Song IOS 11.2.1

I've googled this but the threads on here are unnavigable. Lots of people just saying they have the same issue. There was one thread that purports to have "solved" the issue (this one: https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-iOS-app-...

Casual Listener

I've googled this but the threads on here are unnavigable.  Lots of people just saying they have the same issue.  There was one thread that purports to have "solved" the issue (this one:&nb...

DivinaX

Newbie

1305 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Carplay: Following Artists=> Browse Albums

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. I really don't want to follow all the albums that I'm in...

Newbie

Since search isn't avaliable I'm adding artists that I follow to make it easier to find what I want to listen to, but when I click the artist I get no choice in what songs play for that artist. ...

765 Views

0 replies

1 likes

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Shuffle and repeat are reset after skipping a disabled song

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuffle and repeat settings. Is this intended design or...

Newbie

I have songs on playlists that have been removed from Spotify. When shuffle play hits these songs, it moves to the next song in my playlist and disables shuffle and repeat, instead of keeping my shuf...

689 Views

0 replies

0 likes

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'Downloads' disappeared from 'My Library'

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was this too simple an option that you felt you needed t...

Casual Listener

This keeps happening to me, and its so frustrating - when I download an album I dont know where it goes anymore. There was always a 'downloads' option in 'my library' and now it has gone. Why?? Was t...

LunarFreakonaut

Newbie

779 Views

1 replies

0 likes

disappeared
downloads
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spotify won´t accept my username and password even though it´s correct

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that its correct for sure. I also can´t just change my pas...

Visitor

since this morning I´m unable to log into my account, neither on my phone or my laptop. Everytime I try log in spotify says that either my password or username is incorrect even though I know that it...

vanshaj1234

Casual Listener

5550 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! App won't play songs in my playlist

HiI'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't work on the app.Plz helpThanks

Gig Goer

Hi I'm using the free version of Spotify but I can't play any music in my playlists. It just skips to another song. I can play it on my computer or if my phone was attached to my PS4, but it doesn't...

Sane2012

Casual Listener

53503 Views

6 replies

2 likes

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Solved!! Offline Listening

I am on the latest IOS. I am not able to play offline songs. I have downloaded songs, but Spotify acts like its trying to connect.What am I doing wrong?

Newbie

I am on the latest IOS.  I am not able to play offline songs.  I have downloaded songs, but Spotify acts like its trying to connect. What am I doing wrong?

TheBrickSlayer

Roadie

1587 Views

1 replies

0 likes

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  • 1 replies
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Repeat track mode turns on automatically in my car

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically switches to "repeat track" mode so I have to manually t...

Newbie

I have a 2011 Nissan Versa with an iPod connector which has worked fine for a long time. Ever since I updated my iPhone 5s to iOS 10.3.3 every time the next track starts playing it automatically swit...

zenubio

Composer

3045 Views

2 replies

5 likes

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  • 2 replies
  • 5 likes

please help. spotify sucks now due to constant skipping/pausing

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it can be the Apple headphones I use but I have tried...

Casual Listener

I tried to address this issue two days ago with a similar thread. Spotify constantly skips songs, jumps forward, backward, and pauses while playing a song, or just quits entirely. I have been told it...

Voxitrix

Casual Listener

793 Views

2 replies

0 likes

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iOS URL scheme

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I try them the spotify app opens but a popup window shows...

Newbie

is the URL scheme support changed or broken on iOS app 5.7.0.1055? A few versions ago the following calls from a third party iOS app would successfully open the spotify app search page. Now if I...

janela

Newbie

6303 Views

1 replies

1 likes

  • 6303 Views
  • 1 replies
  • 1 likes

Why cant i find my downloads folder on my phone? I have an iphone if that makes a difference.

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded.

Newbie

I can't find my downloaded music I can only see the saved playlists but none of the individual albums or songs that I downloaded. 

442 Views

0 replies

0 likes

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