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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28707 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93604 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293190 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123419 Views

19 replies

38 likes

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Solved!! Spotify App looks different, won't make playlists or open music library

Hi, I downloaded Spotify to my mom's LG G3 today only to find that her app looks completely different. She only has three menu options. It has "Mixes," "Home," and "Search." There is no music library and no playlists. Everything gets put into a mix a...

Casual Listener

Hi, I downloaded Spotify to my mom's LG G3 today only to find that her app looks completely different. She only has three menu options. It has "Mixes," "Home," and "Search." There is no music library...

Torex

Newbie

4188 Views

4 replies

0 likes

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Spotify stops playing on my iPhone, when I close my MacBook Air

Hi all, hope you can help!I (almost) always listen to spotify via my iPhone, even when i'm using my laptop at the same time. However: when i close my MacBook, the music on my phone stops as well.Probably that has something to do with the cloud or wha...

Newbie

Hi all, hope you can help! I (almost) always listen to spotify via my iPhone, even when i'm using my laptop at the same time.  However: when i close my MacBook, the music on my phone stops as ...

910 Views

0 replies

1 likes

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Sharing a song in Spotify with non-Facebook users

Hello! I haven't found this answer on the web so I think this might be a new suggestion. Please correct me if I'm wrong!I'm on the iOS mobile app, and I can't seem to share a song with my friends that have a Spotify account but not a Facebook. (I can...

Roadie

Hello! I haven't found this answer on the web so I think this might be a new suggestion. Please correct me if I'm wrong! I'm on the iOS mobile app, and I can't seem to share a song with my friends...

Tomplifier

Music Fan

37473 Views

107 replies

226 likes

Friends
iOS
mobile app
non facebook
sharing
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  • 226 likes

Search on iPhone

When I‘m offline, the search does not show all results, for example when I search for an artists, only a few tracks appear, even if I have downloaded many more Songs from the same artist. Same problem when I search for an Album

Casual Listener

When I‘m offline, the search does not show all results, for example when I search for an artists, only a few tracks appear, even if I have downloaded many more Songs from the same artist. Same proble...

J0k4r

Casual Listener

980 Views

2 replies

0 likes

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No me aparece "Tu biblioteca" solo tus playlist

Buenos días. Ocupó su ayuda es que ahora que descargue Spotify no encuentro la opción de "tu biblioteca" donde me da la opción de ver mis canciones sin el playlist y para seleccionar cada canción tengo que buscar el playlist donde está esa canción

Newbie

Buenos días. Ocupó su ayuda es que ahora que descargue Spotify no encuentro la opción de "tu biblioteca" donde me da la opción de ver mis canciones sin el playlist y para seleccionar cada canción ten...

TheNémesisJoker

Newbie

4945 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

My music is not playing in order

i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around playing the different songs and then proceed to the next artist and do the same, the trouble comes when I click the first song list...

Newbie

i Set my playlist to play in order of artist but for some artists (not all) it will skip to the middle and jump around  playing the different songs and then proceed to the next artist and do the...

735 Views

0 replies

0 likes

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Playlist pic won't change on phone

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist. The only time it works is if I change the picture while Spotify is open on both my Mac and my phon...

Newbie

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist.  The only time it works is if I ...

frantasticfaith

Newbie

1913 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Loss of quality on playlist thumbnails.

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the picture has lost a lot of quality. I've tried making l...

Newbie

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the pic...

571 Views

0 replies

0 likes

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All local files syncing from computer except one

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End. It says "Waiting to download" but it only says it...

Casual Listener

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End...

547 Views

0 replies

0 likes

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Solved!! Syncing with iPod Shuffle (latest model)

Hi, I'm wondering if anyone can help. I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle. When I go to sync through spotify - I see the warning on my playlists - 'Only local files Synced. I have made the playlists ...

Casual Listener

Hi, I'm wondering if anyone can help.  I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle.  When I go to sync through spotify - I see the warning on my p...

Maxim

Spotify Star

145227 Views

26 replies

3 likes

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Solved!! Adding songs to current playlist

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

Casual Listener

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

AynjewlFAycc

Newbie

76551 Views

11 replies

0 likes

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[IOS] [BUG] Swipe to que not working

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and usally does not que the song when u swipe. has bee...

Newbie

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and...

656 Views

0 replies

0 likes

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Superuser Contribution DOES NOT SHOW NOW PLAYING. Cannot change or pause music

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or change the song... it’s super annoying and I have ...

Casual Listener

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or...

kyokrainetz

Casual Listener

1747 Views

2 replies

0 likes

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  • 2 replies
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Las canciones se saltan automáticamente

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción.La cuenta es premiumYa instale nuevamente la aplicación (iPhone) y nadaEstoy apunto de cancelar la cuenta!!!!Alguna ayuda para darle ...

Newbie

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción. La cuenta es premium Ya instale nuevamente la aplicación (iPhone) y nada Estoy...

user-removed

Not applicable

45811 Views

2 replies

16 likes

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Non riesco a fare l’upgrade a Premium

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo

Newbie

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...

792 Views

0 replies

0 likes

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last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

Newbie

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...

652 Views

0 replies

0 likes

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Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

Newbie

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...

400 Views

0 replies

0 likes

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Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

Newbie

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...

Billy-J

Spotify Star

531 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

Newbie

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs 

isabellaarenas9

Casual Listener

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes