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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

cartergray70543

Newbie

46131 Views

45 replies

11 likes

  • 46131 Views
  • 45 replies
  • 11 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113024 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2179 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303529 Views

61 replies

16 likes

  • 303529 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129338 Views

19 replies

38 likes

  • 129338 Views
  • 19 replies
  • 38 likes

“Whoops!” Can’t Share Songs to Facebook

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook, the result is the same. I have no idea how to fix...

Newbie

I can’t use the Spotify app’s share feature to share songs to Facebook. It shows a “Whoops!” message and a dead link. Similarly, if I try using the copy link feature and then pasting that to Facebook...

861 Views

0 replies

0 likes

Facebook
IOS 11
Social
Spotify iOS
Whoops
Whoops!
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Solved!! Quick access to iOS equalizer

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this? Jesus Christ, this is the most painful UI have ev...

Roadie

How do I make quick changes or switch on/off the equalizer without picking though menu after menu after menu -- and then reverse the process to get back to music? Who would design such a mess as this...

tony310

Regular

3802 Views

2 replies

3 likes

  • 3802 Views
  • 2 replies
  • 3 likes

My ads and songs play twice

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Casual Listener

It’s super annoying when I have to hear the same ad twice and now my song play twice. I don’t know how to fix it and need help

Stitch1

Casual Listener

967 Views

2 replies

0 likes

  • 967 Views
  • 2 replies
  • 0 likes

spotify on ipod shuffle

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks

Casual Listener

is there any chance to link my ipod shuffle to spotify and if so how can I do it? thanks 🙂

Bethany_Dawn

Community Legend

5725 Views

3 replies

0 likes

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  • 3 replies
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Having trouble listening to different songs on two different devices

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist and not be interrupted with the songs switching ?

Newbie

Hello, I have having trouble listening to my playlist on my iPhone if my mom wants to listen to hers on her Iphone. We share the Spotify account, is there any way we can listen to our own playlist an...

user-removed

Not applicable

683 Views

1 replies

0 likes

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  • 1 replies
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can't select songs only shuffle

i just i got a new iphone and downloaded spotify and it only lets me shuffle songs and not select them directly, anyone know how to fix this?

Casual Listener

i just i got a new iphone and downloaded spotify and it only lets me shuffle songs and not select them directly, anyone know how to fix this?

eilwiiyyuct80

Casual Listener

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Songs already thumbs up

When I play radio stations some songs are appearing with the thumbs up icon already green. I haven’t tried thumbs downing any of them because so far they have all been songs I like.

Newbie

When I play radio stations some songs are appearing with the thumbs up icon already green.  I haven’t tried thumbs downing any of them because so far they have all been songs I like.

jazznow

Newbie

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

voting function on collab playslists

can someone please tell me why there is not a vote option for a collaborative playlist (for say a party) where people can add songs and vote up or down songs to be heard? this was a function in itunes (called itunesDJ) and it was incredible. this nee...

Newbie

can someone please tell me why there is not a vote option for a collaborative playlist (for say a party) where people can add songs and vote up or down songs to be heard? this was a function in itune...

563 Views

0 replies

2 likes

  • 563 Views
  • 0 replies
  • 2 likes

Shuffle STILL NOT WORKING!

Why do you refuse to fix this, Spotify? No matter how you sort to the playlist (A->Z, Recently added, etc.) it will only play songs from the beginning of that list. I'm gonna start looking for other playlist apps/sites. Any recomendations?

Newbie

Why do you refuse to fix this, Spotify? No matter how you sort to the playlist (A->Z, Recently added, etc.) it will only play songs from the beginning of that list. I'm gonna start looking for oth...

quitos

Newbie

1503 Views

3 replies

2 likes

  • 1503 Views
  • 3 replies
  • 2 likes

Solved!! Sort albums by recently added

No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ? thanks, grant

Casual Listener

No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ?   thanks, grant

BibooLaboom

Casual Listener

6653 Views

8 replies

2 likes

  • 6653 Views
  • 8 replies
  • 2 likes

Upgrade cost

Hello everyone! I use spotify on an iPhone and I noticed that every time I update the app, I get paid for my phone credit. Do you know something about it?Thanks for the help.Bye.Mirella

Newbie

Hello everyone! I use spotify on an iPhone and I noticed that every time I update the app, I get paid for my phone credit. Do you know something about it? Thanks for the help. Bye. Mirella

432 Views

0 replies

0 likes

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Song will only play for 10 seconds then stop

Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an iPhone 8 and have T-Mobile. Any word on how to fix...

Newbie

Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an...

1679 Views

0 replies

5 likes

  • 1679 Views
  • 0 replies
  • 5 likes

Playlist Artwork Missing with 100% Local Files Playlists on iOS

Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?

Visitor

Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?

B3Orange

Regular

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Songs Un-Downloading

Hi, My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? Help would be appreciated. Thanks.

Newbie

Hi,  My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? ...

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
  • 1 likes

Download tab Disappeared

I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downloads is a huge part of that as well. So please fix ...

Casual Listener

I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downl...

Musicman1309

Casual Listener

1214 Views

5 replies

3 likes

  • 1214 Views
  • 5 replies
  • 3 likes

Share "now playing" on fb is gone?

I used to share songs with that "post to Facebook" thing on but can't find it on the new share options.Is just me (iOS) or the feature is gone?

Casual Listener

I used to share songs with that "post to Facebook" thing on but can't find it on the new share options. Is just me (iOS) or the feature is gone?

aSleazyOne

Newbie

3553 Views

6 replies

1 likes

  • 3553 Views
  • 6 replies
  • 1 likes

Offline Music Content is not Being Removed From the Phone.

I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback. I first noticed this issue when removing songs from an offline playlist. I noticed that the size of the sp...

Casual Listener

I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback.    I first noticed this issue when removing...

user-removed

Not applicable

7539 Views

3 replies

1 likes

  • 7539 Views
  • 3 replies
  • 1 likes

Nearly deafened by connecting to new recevier

We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app on iOS 11, the volume on the receiver started rising...

Newbie

We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app o...

630 Views

0 replies

0 likes

avr
Connect
Sony
  • 630 Views
  • 0 replies
  • 0 likes

Solved!! iphone

i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how to fix it? Thank you.

Casual Listener

i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how t...

newtospotify11

Casual Listener

736 Views

1 replies

0 likes

  • 736 Views
  • 1 replies
  • 0 likes