Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
sapmi
Music Fan
58566 Views
16 replies
36 likes

58566 Views
16 replies
36 likes

iOS 11.2.1 Spotify wont stream without Wi-Fi

BackgroundiOS: 11.2.1Carrier: RogersAccount: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if this is Spotify, Apple or my carrier Rogers who is causing this iss...

JackBagbaga
Newbie
Background iOS: 11.2.1 Carrier: Rogers Account: Non-Premium(Free) I use to be able to stream normally on my iPhone until recently where apple pushed multiple updates. Now I dont know if t...
2017-12-25 5:44:58 PM
379 Views
0 replies
0 likes

379 Views
0 replies
0 likes

App Doesnt Work

A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my account, i use the spotify web and everything work...

Wzombie75
Newbie
A couple of days ago i have to restore my iphone, before that the spotify app work whitout problems, the thing is that i download it again and now it donest let me play any song even i log in whit my...
2017-12-25 4:27:21 PM
289 Views
0 replies
0 likes

289 Views
0 replies
0 likes

all I’ve downloaded has disappeared

all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.

beacrive
Newbie
all I downloaded disappeared and it won’t let me download again. What can I do ? I am paying for my account not to work.
2017-12-25 11:04:21 AM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Songs getting stuck in a saved playlist

I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue still persists. iPhone 6s IOS 11.2.1

DanTX
Newbie
I have premium and whenever I shuffle one of the playlists that I have saved, the song will end and, but the next song won't play. I have tried to unsave and redownload all my playlists and the issue...
2017-12-25 5:11:37 AM
810 Views
0 replies
0 likes

810 Views
0 replies
0 likes

Error occurs when searching

Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Spotify. not a good first experience so far.

GoVinyl
Newbie
Error has occurred when you immediately start to search for anything. Currently unable to search for songs, titles or artists via the App. And I just signed up for the Family account and can’t use Sp...
2017-12-25 4:12:07 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Can't Search Anything

I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestions on this webpage and yes, I have restarted the dev...

DA_SHERMINATOR
Newbie
I can't search anything in the search bar. If I do, there is a message that says, An error occurred please try again. I have tried again, and it still doesn't work. I've looked through the suggestion...
2017-12-25 4:06:46 AM
380 Views
0 replies
0 likes

380 Views
0 replies
0 likes

Album radio

I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?

Princessss
Newbie
I accidently deleted two songs from my favorite album radio. Does anyone know how I can get them back in the list?
2017-12-25 3:50:28 AM
249 Views
0 replies
0 likes

249 Views
0 replies
0 likes

Problem with Using iphone as a remote.

Helloo.Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on..But now im having problem that after some time if spotify is running in background, my phones control center doesnt ha...

Otto90
Newbie
Helloo. Ive been listening spotify for long time from my macbook and using iphone and watch to control volume, skip songs and so on.. But now im having problem that after some time if spotify is ru...
2017-12-25 3:10:49 AM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

playlist with local files appears empty

There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local files (.mp3 / not protected). Then on my iphone, w...

nikosks
Newbie
There are several other threads discussing syncing local files with iphone but I haven't managed to solve my problem. I have created on desktop version 2 different playlists each with different local...
2016-10-16 5:21:40 PM
2017-12-24 9:56:08 PM
chromoprinter
Music Fan
4507 Views
5 replies
7 likes

4507 Views
5 replies
7 likes

Solved!! Music randomly pausing!

So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes it will immediatley pause right after, or wait a f...

CraziestVoices
Regular
So i recently switched to iOS and enjoy using spotify for my musical needs, except sometimes when I'm playing music, it will just randomly pause. To fix it I just need to hit play again but sometimes...
2017-12-24 5:58:42 AM
2017-12-24 6:27:18 PM
CraziestVoices
Regular
17284 Views
1 replies
1 likes
paused music
pausing

17284 Views
1 replies
1 likes

HUGE problem with ANDROID AUTOPLAY. WTH. how to play a song in my Playlist .

Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorry in advance.. ok... Literally its annoying as **bleep**....

Radien114
Casual Listener
Ok so i recently got a 2018 civic and started using android autoplay. I like it so far but there is one huge huge annoying **bleep** problem with spotify... I might sound a little upset so sorr...
2017-12-24 5:04:04 PM
483 Views
0 replies
0 likes

483 Views
0 replies
0 likes

Screen shot of Spotify on my iPhone

Spoiler (Highlight to read) Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!

Amyb121397
Newbie
Can anyone help me to fix this? It looks like this on all of my Spotify pages. Thanks!
2017-12-24 4:46:35 PM
1750 Views
0 replies
0 likes

1750 Views
0 replies
0 likes

Spotify says "no storage space left" while I have plenty of space on my iPhone.

Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll need to remove some songs or albums."). I do have 1...

Endbass
Newbie
Every time I try downloading an album in the Spotify app it tells me I have no storage space left ("All filled up - Epic collection friend. There's no more room in Your Library. To save more, you'll ...
2017-12-24 4:10:24 PM
549 Views
0 replies
0 likes

549 Views
0 replies
0 likes

Removal of downloads does not work

When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maximum amount of downloadable songs.

user-removed
Visitor
When I switch off the download button to inactive all downloaded songs are still downloaded. there is no way to remove them from the iphone through the app. The problem is I reached the maxi...
2017-12-24 2:38:55 PM
372 Views
0 replies
0 likes
iOS
remove

372 Views
0 replies
0 likes

Downloaded songs stopping after 1sec when offline

HiI am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them offline. It seems to be only the songs I imported that were already on...

JLSLM
Newbie
Hi I am new to Spotify premium. I only use it on my iPhone 8. Some songs are stopping after 1sec when playing offline even though I downloaded them while on wifi so could play them of...
2017-12-24 12:41:10 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Transfer local files without wifi

Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to be a bug. I have reinstalled the app just to start fresh but he...

Mulfy
Casual Listener
Hello all! Recently the local files on my iphone 5 have 'greyed out' randomly and only songs on spotify have remained playable online and offline. I searched this problem and it seems to b...
2015-03-10 11:11:12 AM
2017-12-24 12:00:03 PM
rvassel19
Newbie
9376 Views
8 replies
0 likes

9376 Views
8 replies
0 likes

Problems with iPhone 6

This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.

Sprag
Newbie
This is what I see on my iPhone 6, any help to resolve this issue would be appreciated.
2017-12-24 7:25:46 AM
257 Views
0 replies
0 likes

257 Views
0 replies
0 likes

Premium for family: family members have premium, I don't

I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't have Premium anymore, but my family members still do....

mgermonpre
Newbie
I recenty upgraded my Premium to Premium for Family and invited family members to my account. So now I am the administrator of a Premium for Family account with three members. Now suddenly I don't ha...
2017-12-23 10:10:43 PM
2017-12-24 3:04:03 AM
mateusgennari
Music Fan
473 Views
1 replies
0 likes

473 Views
1 replies
0 likes

Nao consigo entrar no plano premium familiar

Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao foi possivel comprovar que moramos no mesmo enderec...

rairacaroline38
Newbie
Aqui em casa temos um plano familiar, mas minha conta e do meu irmao nao conseguem se conectar a ela. Quando recebemos o link de convite e preenchemos o cadastro aparece uma mensagem dizendo que nao ...
2017-05-17 11:29:47 PM
2017-12-24 1:45:58 AM
cidianneferreir
Newbie
1241 Views
3 replies
2 likes

1241 Views
3 replies
2 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself

badamsjones
Newbie
My I phone screen is all jumbled the tex is overlaying itself
2017-12-23 12:12:01 AM
363 Views
0 replies
0 likes

363 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts