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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

235548 Views

56 replies

13 likes

  • 235548 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

158179 Views

507 replies

108 likes

  • 158179 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108138 Views

19 replies

38 likes

  • 108138 Views
  • 19 replies
  • 38 likes

Solved!! Bugs on iOS 11.2 beta 2

I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...

Casual Listener

I know the OS is still on beta but these might still occur on the final release.   First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...

nicolemartel486

Casual Listener

1572 Views

8 replies

2 likes

  • 1572 Views
  • 8 replies
  • 2 likes

Shuffle on 7 Day Trial

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

Casual Listener

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

412 Views

0 replies

0 likes

  • 412 Views
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IPhone app

I have a Family premium membership and have added my wife, sent her an invite and she has accepted. When I try to download the spotify app the app store prompts to charge the monthly fee. I already pay the fee monthly. Why can't I install for free? T...

Newbie

I have a Family premium membership and have added my wife, sent her an invite and she has accepted.  When I  try to download the spotify app the app store prompts to charge the monthly fee....

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
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Superuser Contribution Favoriting on Daily Mix

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on the daily mix so I was wondering if my daily mixes w...

Newbie

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on t...

Jack

Roadie

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Local files will not even show on iphone

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up on the playlist. The songs that are available on S...

Regular

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up...

368 Views

0 replies

0 likes

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  • 0 likes

Superuser Contribution Music keeps pausing for no reason

My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.

Newbie

My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.

Jack

Roadie

1728 Views

1 replies

0 likes

  • 1728 Views
  • 1 replies
  • 0 likes

Been dealing with some major bugs for years now. Where is the fix?

Spotify has had two major bugs for years now. I haven’t posted about them because they seemed so glaringly obvious that I didn’t expect it to take too long for their dev team to do something about it. 1. When using the swipe to queue feature, it does...

Music Fan

Spotify has had two major bugs for years now. I haven’t posted about them because they seemed so glaringly obvious that I didn’t expect it to take too long for their dev team to do something about it...

273 Views

0 replies

0 likes

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BETA

https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1510505710994000&usg=AFQjCNFeCn9V65RkViq8Vvijjbi0nYYdSA

Newbie

https://www.google.com/url?q=http://community.spotify.com/t5/user/viewprofilepage/user-id/99177&sa=D&ust=1510505710994000&usg=AFQjCNFeCn9V65RkViq8Vvijjbi0nYYdSA

Maxim

Spotify Star

497 Views

1 replies

0 likes

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  • 1 replies
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Songs not showing in song section

Hi all, i have Spotify preminum on my iPhone. I can see all my albums and playlists however can not see the songs from any of these albums in the song section. Can anybody help me?

Newbie

Hi all,    i have Spotify preminum on my iPhone. I can see all my albums and playlists however can not see the songs from any of these albums in the song section.    Can anybo...

311 Views

0 replies

0 likes

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Superuser Contribution Audio stops but the app doesn’t t stop

The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every second track I play

Newbie

The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every s...

Jack

Roadie

537 Views

1 replies

0 likes

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  • 1 replies
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Why on earth does CarPlay sort albums alphabetically by title?

Is there a way to change this that I'm missing? Both the mobile and desktop apps group albums by artist, which is the logical and user-friendly way. One of these days some poor soul is going to crash while distractedly scrolling up and down the album...

Newbie

Is there a way to change this that I'm missing? Both the mobile and desktop apps group albums by artist, which is the logical and user-friendly way. One of these days some poor soul is goin...

dcolumbus3

Newbie

3327 Views

4 replies

27 likes

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  • 4 replies
  • 27 likes

iPhone App keeps switching Playlist Filter

Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...

Music Fan

Hi,   I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...

DanielBK

Music Fan

550 Views

2 replies

0 likes

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Superuser Contribution Ability to View All Playlist Followers

Hello. I really want this Local File song on my computer to apear on my playlist on my phone as well. I´ve followed the steps spootify says to do, but it still wont apear on my phone. I would appreciate all help:)

Casual Listener

Hello. I really want this Local File song on my computer to apear on my playlist on my phone as well. I´ve followed the steps spootify says to do, but it still wont apear on my phone.  I would ...

Johanbinderup

Casual Listener

656 Views

3 replies

0 likes

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  • 3 replies
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WLAN / wifi gets offline if I Start Spotify

Hi together,I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is searching for the network access. BR Christian

Casual Listener

Hi together, I have a iPad with IOS 11 and it works very well. The only Problem is when it Start Spotify the wifi network gets off. It its only by Spotify. After that, the wifi on the iPad is sear...

ToltecDragon

Newbie

591 Views

1 replies

0 likes

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  • 1 replies
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Spotify not connecting through USB to my Sony stereo

I updated 60+ apps at once the other day including Spotify, didn't install the iPhone update, now my stereo won't recognise my iPhone as a supported device when connected via USB. I can play via AUX but that means my battery dies & I can't change the...

Newbie

I updated 60+ apps at once the other day including Spotify, didn't install the iPhone update, now my stereo won't recognise my iPhone as a supported device when connected via USB. I can play via AUX ...

557 Views

0 replies

0 likes

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Arquivos Locais

Estou com problemas com relação aos arquivos locais! Eles aparecem na versão desktop, coloco-os em uma playlist como pedem. Quando vou no celular, a playlist está vazia e não reproduz nenhuma música

Newbie

Estou com problemas com relação aos arquivos locais! Eles aparecem na versão desktop, coloco-os em uma playlist como pedem. Quando vou no celular, a playlist está vazia e não reproduz nenhuma música

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Iphone X and no music via usb in my car

I had this issue with my 6 and now my X. music will play via the bluetooth but soon as you plug into usb to charge, the music stops and says to pair device. Can someone help?

Newbie

I had this issue with my 6 and now my X.  music will play via the bluetooth but soon as you plug into usb to charge, the music stops and says to pair device.  Can someone help?

648 Views

0 replies

0 likes

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Superuser Contribution App Extremely Slow to Load Offline Songs

I Have premium, and have about 1000 songs downloaded for offline use. I haven't added a large number of songs recently, but whenever i go to "Your Library > Songs", I get the spinning green circle for upwards of a minute before I can view my songs. I...

Newbie

I Have premium, and have about 1000 songs downloaded for offline use. I haven't added a large number of songs recently, but whenever i go to "Your Library > Songs", I get the spinning green circle...

Jack

Roadie

3437 Views

1 replies

1 likes

  • 3437 Views
  • 1 replies
  • 1 likes

Premium but still premium nag screen

This is some disaster. I have premium account (YES, I check it), and still this red screen appear on IPod Spotify app. **bleep**? This not working:Log in to your account page. Click Subscription in the menu on the left. Click CHANGE OR CANCEL. Click ...

Gig Goer

This is some disaster. I have premium account (YES, I check it), and still this red screen appear on IPod Spotify app. **bleep**?   This not working: Log in to your account page. Click Subscr...

p0k3m0n

Gig Goer

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes