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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 62835 Views
  • 16 replies
  • 37 likes
  • 62835 Views
  • 16 replies
  • 37 likes

Certain songs won't play and music pauses

I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version. Certain songs, and always the same ones, don't play anymore. They all u...

  • Newbie
  • I have this issue on my iPhone 7 and my iMac desktop. I have logged out, uninstalled the app, reinstalled, restarted my phone.. nothing has worked. I pay for the premium version.   Certain son...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Wierd text everywhere in the app

I have a wierd issue with the text in the spotify app (see acreenshot)This is everywhere not just in the settings. I have tried updating and reinstalling the app. I'm running iOS 10.3.2 and Spotify 8.4.28.1104

  • Newbie
  • I have a wierd issue with the text in the spotify app (see acreenshot) This is everywhere not just in the settings.   I have tried updating and reinstalling the app.   I'm running iOS ...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Unable to delete a song from my library

I was trying to delete everything in my library and start from scratch again, but I’m having trouble deleting one final song. When I try to swipe to delete it, it tries to “add” it instead, and adds a duplicate, with a different version of the album ...

  • Newbie
  • I was trying to delete everything in my library and start from scratch again, but I’m having trouble deleting one final song. When I try to swipe to delete it, it tries to “add” it instead, and adds ...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Now Playing song doesn’t show.

I can’t view my Now Playing music & Next music. I tried deleting the app and turned my phone off then installing the app but it still doesn’t work.

  • Newbie
  • I can’t view my Now Playing music & Next music. I tried deleting the app and turned my phone off then installing the app but it still doesn’t work. 
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Displaying bug on recently played artists of a friend

Hey, Not a big thing but I've found a displaying bug in the recently played artists field when you go to a friend's profile.When you click on "See All Artists", the first artist in the list is hidden by your top navigation bar so you cannot access to...

  • Newbie
  • Hey,   Not a big thing but I've found a displaying bug in the recently played artists field when you go to a friend's profile. When you click on "See All Artists", the first artist in the lis...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

Limit Reached?

I'm trying to download more music to listen to while offline but my app keeps insisting I have reached the 3333 song limit, when I haven't, I'm not 100% sure how many songs I have saved online but I know for sure it's not even near 1000 songs. Please...

  • Newbie
  • I'm trying to download more music to listen to while offline but my app keeps insisting I have reached the 3333 song limit, when I haven't, I'm not 100% sure how many songs I have saved online but I ...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Overcharged for 1 year premium and not working

Hi thereA couple of issues that I’ve found after trying unsuccessfully to use Spotify on my iPhone 7.1) I’ve been charged 1188 Norwegian krone a few weeks ago, but my boyfriend was only charged 990nok. There was a special offer on at the time offerin...

  • Newbie
  • Hi there A couple of issues that I’ve found after trying unsuccessfully to use Spotify on my iPhone 7. 1) I’ve been charged 1188 Norwegian krone a few weeks ago, but my boyfriend was only charged 9...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

No podcasts on iPad

Hi, is there anyone who has no podcasts menu on main screen on iPad, in premiom version?

  • Newbie
  • Hi, is there anyone who has no podcasts menu on main screen on iPad, in premiom version?
  • xchobax
  • Newbie
  • 1737 Views
  • 1 replies
  • 4 likes
  • 1737 Views
  • 1 replies
  • 4 likes

Music cut all the time and ask me to select a device

Hi. I have spotify prenium, when I listen to music it keep cutting and asking me to select a device. There is an unknown iphone listed who is listenning. I disconnected all devices. Change my password and revoke acces to all apps and it keeps doing h...

  • Casual Listener
  • Hi. I have spotify prenium, when I listen to music it keep cutting and asking me to select a device. There is an unknown iphone listed who is listenning. I disconnected all devices. Change my passwor...
  • Kevenlugo
  • Casual Listener
  • 565 Views
  • 1 replies
  • 0 likes
  • 565 Views
  • 1 replies
  • 0 likes

Stop connect from connecting automatically

Whenever I have spotify open on my computer then leave for a while and use spotify on my phone, coming back the desktop has automatically connected to my phone. This is extremely annoying because not only do I now have to go into my desktop app and c...

  • Music Fan
  • Whenever I have spotify open on my computer then leave for a while and use spotify on my phone, coming back the desktop has automatically connected to my phone. This is extremely annoying because not...
  • Rybread9000
  • Music Fan
  • 1113 Views
  • 2 replies
  • 0 likes
  • Connect
    Desktop
    Mobile
  • 1113 Views
  • 2 replies
  • 0 likes

can’t play all of the song from reputation

i have been trying to listen to reputation by taylor swift for a while, but only 1 song plays normally, End game (although it pauses by itself with 5 sec left) the rest of the songs i can’t play even 1 seci have already tried to reinstall the app and...

  • Newbie
  • i have been trying to listen to reputation by taylor swift for a while, but only 1 song plays normally, End game (although it pauses by itself with 5 sec left)  the rest of the songs i can’t pl...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Sound dissappears after pausing/phone call with bluetooth headphones

Last happened on iPhone 7 version 11.2.1.This has happened quite a lot lately for me.Not even restarting the phone and the headphones resolve the issue when it happens. I just have to wait/restart more times and suddenly all is normal again. Meaning ...

  • Newbie
  • Last happened on iPhone 7 version 11.2.1. This has happened quite a lot lately for me.Not even restarting the phone and the headphones resolve the issue when it happens. I just have to wait/restart ...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Ability to View All Playlist Followers

How do I view the followers on my playlist for the iPhone app? 

  • Newbie
  • How do I view the followers on my playlist for the iPhone app? 
  • jsannn
  • Community Legend
  • 2528 Views
  • 1 replies
  • 0 likes
  • 2528 Views
  • 1 replies
  • 0 likes

On family plan can't listen. On two devices at same time

I am on the family plan and when I try to listen to spoify on my phone and my wife is trying to listen to her songs on spots it won't let us

  • Newbie
  • I am on the family plan and when I try to listen to spoify on my phone and my wife is trying to listen to her songs on spots it won't let us
  • 19eblainey
  • Newbie
  • 751 Views
  • 2 replies
  • 0 likes
  • 751 Views
  • 2 replies
  • 0 likes

Bluetooth/Bad sound since IOS update.

Hi, to make this really short, ever since my Iphone updated to 9.3.1 the sound in Spotify has been terrible when run through Bluetooth and I can't seem to fix it.I've tried it on two separate headsets, a speaker and in my car with the same terrible s...

  • Regular
  • Hi, to make this really short, ever since my Iphone updated to 9.3.1 the sound in Spotify has been terrible when run through Bluetooth and I can't seem to fix it. I've tried it on two separate heads...
  • Beezmeez
  • Visitor
  • 6508 Views
  • 42 replies
  • 0 likes
  • 6508 Views
  • 42 replies
  • 0 likes

Syncing Local Files

I just recently managed to (somehow) get my local files syncing to my iPhone, but for some reason when I remove all the local files from my laptop, they still show up in the "Local Files" playlist under "Your Library". When I try adding these songs b...

  • Casual Listener
  • I just recently managed to (somehow) get my local files syncing to my iPhone, but for some reason when I remove all the local files from my laptop, they still show up in the "Local Files" playli...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Cannot play synced local files

Hello,I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start. I don't get any fault messages. The songs just refuse to start even though they are synced into my cell phone.I think this was a p...

  • Newbie
  • Hello, I have an issue with playing my songs that I uploaded into my account. I would say 95% of the songs cannot start.  I don't get any fault messages. The songs just refuse to start even ...
  • vooogie
  • Newbie
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

problems with the covers of my playlists

when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?

  • Newbie
  • when I change the cover of a playlist from my mac, it only changes there and not on my iphone, does anyone know why?
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Biggest annoyances with Spotify on iPhone

I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exists. - If I select a song from my list, then lock my ...

  • Gig Goer
  • I recently "upgraded" to Spotify Premium. I have to say the iPhone app is just horrid, so many bugs and so few basic features. These are the biggest problems I see with this app as it currently exist...
  • JP01
  • Newbie
  • 741 Views
  • 3 replies
  • 1 likes
  • 741 Views
  • 3 replies
  • 1 likes

No download tab for iphone

So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant delete the cache and ive updated/re-downloaded the ...

  • Newbie
  • So I was recently added to a family plan and now I dont have a download tab, i can still download albums/playlists but there is no easy way to find my downloaded songs. I have an IPhone 5c so i cant ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes