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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136222 Views
  • 503 replies
  • 108 likes
  • 136222 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94519 Views
  • 19 replies
  • 38 likes
  • 94519 Views
  • 19 replies
  • 38 likes

Words merged on screen

This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks!

  • Newbie
  • This happens in all parts of Spotify I am using and happens randomly, but consistently. See attached picture. Any ideas how to fix? Thanks! 
  • davemrusso
  • Newbie
  • 685 Views
  • 2 replies
  • 0 likes
  • 685 Views
  • 2 replies
  • 0 likes

Haven’t received push notifications (iOS) for years

Hey there! I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps longer. I have these enabled on an iPhone 6s Plus running i...

  • Newbie
  • Hey there!   I’m a longtime Spotify user (account was created before USA launch during the Coca-Cola codes beta testing) and I haven’t received a push notification in the last 2 years, perhaps...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Song has muffled vocals

I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happinging today even though it was fine previously. I've d...

  • Newbie
  • I use the latest version of Spotify on an iPhone 5s with iOS 9.3.1. Every time I listen to Neighbor Song by Aunt Martha, I can barely hear the vocals--just the instruments. This just started happingi...
  • chelseanoel07
  • Newbie
  • 1054 Views
  • 2 replies
  • 1 likes
  • 1054 Views
  • 2 replies
  • 1 likes

Playlist Problems

I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the suggested track to be over because a song I wanted ...

  • Newbie
  • I made a playlist of songs I actually like so I could listen to them, however whenever I try to play the playlist it just plays a "suggested track". The first time this happend I just waited for the ...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Spotify wont stream/play music unless I'm connected to wi-fi

Hey all,Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi it tells me I'm offline and I cant listen to anything...

  • Newbie
  • Hey all, Ive had spotify Primium for over a year now, and I can never get it to play anything unless I'm connected to wifi. If I download songs it works fine offline, but anytime I'm away from wifi ...
  • 546 Views
  • 0 replies
  • 0 likes
  • 546 Views
  • 0 replies
  • 0 likes

Unable to play local files

I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??

  • Newbie
  • I made a playlist with all the local files I wanted for spotify on my iPhone, made it avalaible offline, but it won't show on my phone. What else can I do??  
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

lost my Spotify local songs - again

Bane of life. When I update the spotify app on my iphone it loses the songs from my phone that were local to my computer. And I cannot get them back. The app does not resync properly with the desktop app. It happens a lot. I cannot seem to fix it thi...

  • Gig Goer
  • Bane of life. When I update the spotify app on my iphone it loses the songs from my phone  that were local to my computer. And I cannot get them back. The app does not resync properly with the d...
  • 399 Views
  • 0 replies
  • 0 likes
  • 399 Views
  • 0 replies
  • 0 likes

Same Device added multiple times to „Offline Devices“

Hey. I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting guide) I found something that could be connected to this iss...

  • Newbie
  • Hey.   I‘ve been victim to the random „all your downloaded songs get deleted“ thing over and over again, and while checking my „offline devices list“ (as stated in the offline troubleshooting ...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

[iOS] Spotify doesn't connect without restarting the app

I have a problem with the Spotify iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem...").iOS 11.2.1Spotify 8.4.28.1104 I have: - restarted the phone-clean ins...

  • Casual Listener
  • I have a problem with the Spotify  iOS app on my iphone: I always have to completely restart the app, otherwise it doesn't connect to the Internet ("there seems so be a problem..."). iOS 11.2.1...
  • 664 Views
  • 0 replies
  • 0 likes
  • 664 Views
  • 0 replies
  • 0 likes

What happened to "Add to Queue" and what's up with "Add to Up Next"?

Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the end of the current album (maybe I'm about to start...

  • Regular
  • Here's the situation. I'm using the iOS app on an iPhone. I have selected an album and am happily listening to it. Mid-album, I decide I want to queue up a new album, for a seamless transition at the...
  • David_Corcoran
  • Music Fan
  • 17812 Views
  • 20 replies
  • 17 likes
  • iOS
    queue
  • 17812 Views
  • 20 replies
  • 17 likes

Spotify wont resume after interruptions

So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it will continue playing after the interruptions are ...

  • Newbie
  • So, i have been having this problem that whenever I call siri, spotify would resume playing but no sound comes out. Same thing whenever i get a notification that will make spotify pause for a bit, it...
  • 599 Views
  • 0 replies
  • 0 likes
  • 599 Views
  • 0 replies
  • 0 likes

Superuser Contribution SOLVED - LOCAL FILES WONT SYNC TO IPHONE!!!!

I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach. I figured it out today. The issue is that if you try and add files that don't have an artist, title, and album tagged on them, they will not go. ...

  • Regular
  • I almost cancelled spotify because this feature broke and I have to have it for my classes that I teach.   I figured it out today.  The issue is that if you try and add files that don't h...
  • user-removed
  • Not applicable
  • 12662 Views
  • 11 replies
  • 1 likes
  • 12662 Views
  • 11 replies
  • 1 likes

Radio instead of playlist

I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings. This is incredibly frustrating. Please help me fix...

  • Newbie
  • I just made a playlist and tried to play it, but instead only got to listen to “suggested tracks.” The playlist only has five songs in it and the suggested song autoplay is turned off in my settings....
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Shuffle Play on Artist Page is Awful

I've had a lot of issues with the Shuffle Play option on the Artist pages. I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous helping of tracks from one or two albums. Here's an examp...

  • Roadie
  • I've had a lot of issues with the Shuffle Play option on the Artist pages.  I use search to find an artist, hit "Shuffle Play" hoping to hear a good mix of their stuff and just get a continuous ...
  • marcus00
  • Roadie
  • 1436 Views
  • 4 replies
  • 0 likes
  • 1436 Views
  • 4 replies
  • 0 likes

Solved!! How can I arrange my spotify lists on my spotify app on my phone?

I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z? Thank you very much!!

  • Casual Listener
  • I can arrange all my lists on the computer from A to Z but then on the app they are all mixed, inside the list but mixed. How can I put them from A to Z?   Thank you very much!!
  • jokharma
  • Casual Listener
  • 615 Views
  • 2 replies
  • 0 likes
  • 615 Views
  • 2 replies
  • 0 likes

When I import songs from my iPhone, they play for 1sec and them skip to the next.

I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. I tried deleting the app and download it again. I t...

  • Newbie
  • I already tried everything. The songs play normally when I use spotify on my desktop (Windows), but refuse to when I try to play them on my device (iPhone 7). I tried converting the files into MPEG. ...
  • 341 Views
  • 0 replies
  • 1 likes
  • 341 Views
  • 0 replies
  • 1 likes