Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35654 Views

40 replies

10 likes

  • 35654 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100854 Views

115 replies

12 likes

Other
  • 100854 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1235 Views

0 replies

0 likes

iOS
  • 1235 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297940 Views

61 replies

16 likes

  • 297940 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125342 Views

19 replies

38 likes

  • 125342 Views
  • 19 replies
  • 38 likes

Playlist pic won't change on phone

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist. The only time it works is if I change the picture while Spotify is open on both my Mac and my phon...

Newbie

I can change my picture playlists perfectly fine on my Mac, but as soon as I open Spotify on my phone it says I don't have any picture for my playlist.  The only time it works is if I ...

frantasticfaith

Newbie

1928 Views

1 replies

1 likes

  • 1928 Views
  • 1 replies
  • 1 likes

Loss of quality on playlist thumbnails.

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the picture has lost a lot of quality. I've tried making l...

Newbie

I use Spotify on both my Lenovo laptop and my iPhone SE. I create and upload my thumbnails through my laptop, and everything looks fine, but when I look at the playlist thumbnail on my mobile the pic...

582 Views

0 replies

0 likes

  • 582 Views
  • 0 replies
  • 0 likes

All local files syncing from computer except one

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End. It says "Waiting to download" but it only says it...

Casual Listener

So I'm trying to import this wonderful album by King Crimson called In the Wake of Poseidon and I have been able to successfully transfer all of the songs except the closing song called Peace: An End...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

Solved!! Syncing with iPod Shuffle (latest model)

Hi, I'm wondering if anyone can help. I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle. When I go to sync through spotify - I see the warning on my playlists - 'Only local files Synced. I have made the playlists ...

Casual Listener

Hi, I'm wondering if anyone can help.  I have Spotify Premuium and I'd like to sync my playlists (offline) to my iPod Shuffle.  When I go to sync through spotify - I see the warning on my p...

Maxim

Spotify Star

145466 Views

26 replies

3 likes

  • 145466 Views
  • 26 replies
  • 3 likes

Solved!! Adding songs to current playlist

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

Casual Listener

Is it possible to add songs to a playlist without playing them first (and use the standard add option)?

AynjewlFAycc

Newbie

76643 Views

11 replies

0 likes

  • 76643 Views
  • 11 replies
  • 0 likes

[IOS] [BUG] Swipe to que not working

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and usally does not que the song when u swipe. has bee...

Newbie

When you are in a playlist and swipe right, to que the track, it rarely actually ques it. I am using an iPhone X, not sure if this problem is across others iphone models as well. It is very laggy and...

666 Views

0 replies

0 likes

  • 666 Views
  • 0 replies
  • 0 likes

Superuser Contribution DOES NOT SHOW NOW PLAYING. Cannot change or pause music

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or change the song... it’s super annoying and I have ...

Casual Listener

Someone pleeeeease help.. since Spotify doesn’t offer phone support and ther website is all over the place. When I play a song in a playlist I have no option of seeing Now Playing. Nor can I pause or...

kyokrainetz

Casual Listener

1763 Views

2 replies

0 likes

  • 1763 Views
  • 2 replies
  • 0 likes

Las canciones se saltan automáticamente

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción.La cuenta es premiumYa instale nuevamente la aplicación (iPhone) y nadaEstoy apunto de cancelar la cuenta!!!!Alguna ayuda para darle ...

Newbie

Tengo la aplicación en el iPhone y las canciones se saltan automáticamente cada vez que pongo play en alguna canción. La cuenta es premium Ya instale nuevamente la aplicación (iPhone) y nada Estoy...

user-removed

Not applicable

45919 Views

2 replies

16 likes

  • 45919 Views
  • 2 replies
  • 16 likes

Non riesco a fare l’upgrade a Premium

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo

Newbie

Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...

797 Views

0 replies

0 likes

  • 797 Views
  • 0 replies
  • 0 likes

last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

Newbie

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...

659 Views

0 replies

0 likes

  • 659 Views
  • 0 replies
  • 0 likes

Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

Newbie

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

Newbie

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...

Billy-J

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

Newbie

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs 

isabellaarenas9

Casual Listener

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Double Speed via Bluetooth Entune / Toyota

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Plea...

Casual Listener

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and ...

bunmango

Regular

3478 Views

6 replies

0 likes

  • 3478 Views
  • 6 replies
  • 0 likes

Arts does not appear when playing with wi-fi

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service provider all the images appear. Music alway works ...

Newbie

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service...

Penpetramania

Casual Listener

855 Views

3 replies

2 likes

  • 855 Views
  • 3 replies
  • 2 likes

Can’t view “upcoming songs” list on a certain track

Spoiler (Highlight to read) One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally a square in the top right corn...

Newbie

  One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Works with ipad but not ipod touch

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant control it, it even doesnt play, only aux works with ipho...

Visitor

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant cont...

pablo__alvarez

Newbie

967 Views

2 replies

0 likes

  • 967 Views
  • 2 replies
  • 0 likes

Spotify connect: Unknown device PC connected to my iPhone

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...

Newbie

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...

murph_tum

Newbie

3254 Views

6 replies

0 likes

  • 3254 Views
  • 6 replies
  • 0 likes