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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

263393 Views

57 replies

14 likes

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  • 57 replies
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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

166898 Views

507 replies

108 likes

  • 166898 Views
  • 507 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112122 Views

19 replies

38 likes

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  • 19 replies
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I can't listen to Spotify Online

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

Newbie

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

kkbox playlist divert to spotify

hello everyone i am a kkbox user whon want to transfer to spotify.kkbox is a app famous in asiabut didnt have such many edm or english songs in spotify when i use spotify i found some question.my playlist in kkbox cant divert to spotifymy playlist in...

Newbie

hello everyone i am a kkbox user whon want to transfer to spotify. kkbox is a app famous in asia but didnt have such many edm or english songs in spotify  when i use spotify i found some ques...

1059 Views

0 replies

0 likes

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  • 0 replies
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Spotify freezes at the beginning of an ad.

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.

Visitor

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.&nb...

CC189

Newbie

769 Views

1 replies

0 likes

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  • 1 replies
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Solved!! No "Available offline" button in my screen

Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen

Newbie

Hi,   I would like to listen offline, but I cannot find a "Available offline" button in my screen.   Any suggestions where to look?   I have upgraded my free account to premium a...

Bazzle50

Newbie

31916 Views

13 replies

0 likes

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  • 13 replies
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Premium for Family - how does the "family" log in?

I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. He tried using my login ID and password, but doesnt' work. How can h...

Newbie

I bought the Premium for Family.  My son has a previous account but I bought the Premium.  The email was sent to him that asks him to accept the invitation, but it asks him to log in. ...

411 Views

0 replies

0 likes

  • 411 Views
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Ringtone for iphone takes place of song

(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the song, the chorus. This is the same segment I have recently sav...

Regular

(First off please move this topic to appropriate thread as couldn't post in issues.)   I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the so...

saanikakumar

Newbie

5142 Views

15 replies

2 likes

  • 5142 Views
  • 15 replies
  • 2 likes

music playing but no sound iphone SE

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everything s fine.

Casual Listener

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everyt...

discord-317

Music Fan

1358 Views

1 replies

0 likes

  • 1358 Views
  • 1 replies
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Playlist songs not playing

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

Newbie

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

smits34

Casual Listener

399 Views

1 replies

0 likes

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  • 1 replies
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Why the 1st playlist of my channel doesn't show up?

Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be fixed in this device? is that happening to the rest? thanks...

Newbie

Hi!   I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be...

398 Views

0 replies

0 likes

iphone
Playlists
  • 398 Views
  • 0 replies
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Moving Local Files from Window machine to iPhone

I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

Casual Listener

I am having the worst time getting my local files over to my iPhone from my laptop.  I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

307 Views

0 replies

0 likes

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App iphone

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

Newbie

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

351 Views

0 replies

0 likes

  • 351 Views
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Solved!! Unable to play any Song

Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...

Casual Listener

Hello,   Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...

Rupetegarcia

Newbie

8188 Views

9 replies

0 likes

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  • 9 replies
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Spotify can't download all tracks

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...

Visitor

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...

1Ahava

Newbie

4183 Views

7 replies

0 likes

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  • 7 replies
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Solved!! Control Center on iOS 11

Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button is grayed out as if it’s been disabled. The previous and next buttons work f...

Casual Listener

Hello all,   I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center.    The button i...

Farisfox

Newbie

215043 Views

58 replies

0 likes

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  • 58 replies
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Button to disable ”Behind the lyrics” doesn’t work.

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, behind the lyrics is still there. Super annoying.

Newbie

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing  at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, be...

873 Views

0 replies

0 likes

bug
Genius
iOS
lyrics
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  • 0 replies
  • 0 likes

Queue swipe won’t work offline

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...

Newbie

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...

Klaxstar

Newbie

1212 Views

1 replies

6 likes

  • 1212 Views
  • 1 replies
  • 6 likes

iPhone 8, Spotify pausing with snapchat notifactions.

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and when I check why the music has paused it’s because I g...

Newbie

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and whe...

923 Views

0 replies

1 likes

  • 923 Views
  • 0 replies
  • 1 likes

Music turns off when receiving a snap

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

Newbie

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
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Can’t access playlists on iPhone 7s

Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!

Newbie

Hi.  When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it.  It doesn’t appear on its own (screen shot attached)....

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes