Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
240973 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
123370 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
450556 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307154 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ? thanks, grant
No option to sort my albums by date added on iPad but I can on PC and android, why is this function not on iOS ? thanks, grant
Casual Listener
6681 Views
8 replies
2 likes
Hello everyone! I use spotify on an iPhone and I noticed that every time I update the app, I get paid for my phone credit. Do you know something about it?Thanks for the help.Bye.Mirella
Hello everyone! I use spotify on an iPhone and I noticed that every time I update the app, I get paid for my phone credit. Do you know something about it? Thanks for the help. Bye. Mirella
439 Views
0 replies
0 likes
Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an iPhone 8 and have T-Mobile. Any word on how to fix...
Songs that aren’t downloaded will only play for 10 seconds or more then stop. Then they can’t be played again unless I uninstall the app and reinstall it. This only happens through my data. I have an...
1685 Views
0 replies
5 likes
Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?
Why is there no, "four tile" playlist artwork on iOS for 100% local files playlists like there is on my desktop version of Spotify?
Regular
876 Views
1 replies
0 likes
Please help ASAP can’t get in and I have a huge playlist I want to listen to
Please help ASAP can’t get in and I have a huge playlist I want to listen to
381 Views
0 replies
0 likes
Hi, My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? Help would be appreciated. Thanks.
Hi, My Spotify has been continually un-downloading all of my songs from my phone, it's stating to become more regular, it takes days to re-download all of my music and I can't figure out why? ...
461 Views
0 replies
1 likes
I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downloads is a huge part of that as well. So please fix ...
I cannot find the downloads tab on my Spotify. I cant think of a reason why they would delete it but it's a total inconvenience for me. I rely on Spotify for my commute and exploring new music. Downl...
Casual Listener
1228 Views
5 replies
3 likes
I used to share songs with that "post to Facebook" thing on but can't find it on the new share options.Is just me (iOS) or the feature is gone?
I used to share songs with that "post to Facebook" thing on but can't find it on the new share options. Is just me (iOS) or the feature is gone?
Newbie
3564 Views
6 replies
1 likes
I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback. I first noticed this issue when removing songs from an offline playlist. I noticed that the size of the sp...
I noticed the Spotify APP does not remove music content from the phone's hard drive when a playlist is switched from offline to onlineplayback. I first noticed this issue when removing...
Not applicable
7557 Views
3 replies
1 likes
We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app on iOS 11, the volume on the receiver started rising...
We just got a new Sony Receiver (STR-DN1080) and were exicited to use Spotify to listen to our playlists. When I turned on spotify connect on the receiver, and selected it as the output from my app o...
639 Views
0 replies
0 likes
i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how to fix it? Thank you.
i have an iphone 8. there is this thing when double clicking home button. At the bottom its says Spotify “good evening,(name)” but the my own name doesn’t appear but someone else. Anybody knows how t...
Casual Listener
742 Views
1 replies
0 likes
When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the music again. When using Spotify everythinh works fine until it ...
When playing music and at the same time using a navigation application, the navigation app lowers the volume of the music when communicating using audio and then raises the volume of the mu...
Casual Listener
1989 Views
2 replies
1 likes
When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music" search fo songs, artists, etc. but no search bar or keyboard to enter an artist name, etc. this is a new problem that I have not encoun...
When I hit the search icon (magnifying glass) i am directed to a black screen that says "find your favorite music" search fo songs, artists, etc. but no search bar or keyboard to enter an...
Regular
1600 Views
1 replies
0 likes
Hello everyone, i just recently switched from Android to iPhone and now have a major problem with the spotify client.When i start playing music from a playlist, i dont get any playback controls. the music starts playing but i have no way of pausing o...
Hello everyone, i just recently switched from Android to iPhone and now have a major problem with the spotify client. When i start playing music from a playlist, i dont get any playback con...
Newbie
722 Views
1 replies
1 likes
Is the apple watch series 2 now compactible with spotify?
Is the apple watch series 2 now compactible with spotify?
1118 Views
0 replies
0 likes
For several months now Scrobble for last.fm has not been working on my Spotify mobile app. I have toggled the option, signed in several times, closed the app, deleted and reinstalled the app, but still no dice. My phone is completely online when I am...
For several months now Scrobble for last.fm has not been working on my Spotify mobile app. I have toggled the option, signed in several times, closed the app, deleted and reinstal...
Casual Listener
86538 Views
15 replies
4 likes
Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version? If you keep many active playlists and add new songs frequently, you most likely want to have your latest ad...
Hi, On the iPad version on a playlist you can swipe down to reveal a sort function in the top. Why isn't this available on the iPhone version? If you keep many active playlists and add...
Newbie
116554 Views
22 replies
5 likes
Hi guys, hope you can help I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the songs.Do you have any idea how to fix this?
Hi guys, hope you can help 🙂 I'm premium member and i saved some songs so i click on the button "offline availible" on the playlist of saved songs. But it does not work. It doesnt download the so...
Newbie
17202 Views
10 replies
3 likes
I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't play Spotify in my vehicle. any help on this would ...
I am getting an audible crackling noise coming through my car speakers when playing spotify through my USB and bluetooth, this is not noticeable at home on my Sonos but is to the point where I can't ...
1175 Views
0 replies
1 likes
Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, makes me sick of the song. I also get the feeling tha...
Is there a reason for this? It's not because of duplicate songs. I get the feeling that because particular songs have been played often in the past that they come up more often. I don't like that, ma...
452 Views
0 replies
0 likes
