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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42817 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107920 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1583 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301427 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127372 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify connect: Unknown device PC connected to my iPhone

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...

Newbie

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...

murph_tum

Newbie

3294 Views

6 replies

0 likes

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  • 6 replies
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Dowload

After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowload (sorry if i wrote some wrong word)

Newbie

After the last update  of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture  u will see that it does not dowloa...

aphexacid

Regular

2250 Views

1 replies

2 likes

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  • 1 replies
  • 2 likes

Playlist starts over from beginning every time I connect to bluetooth.

Hello,Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of when previously turned off. If I have a playlist with 5 ...

Casual Listener

Hello, Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of whe...

TheTanager

Newbie

9738 Views

3 replies

23 likes

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  • 3 replies
  • 23 likes

Missing singles/EP’s section on artist page

Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show singles. If I search for a specific album then it shows up fine....

Composer

Hi!   was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show sing...

717 Views

0 replies

0 likes

  • 717 Views
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Shuffle is not shuffling

I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F and that’s it. If I shuffle by date I’ll get the l...

Newbie

I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F...

726 Views

0 replies

2 likes

  • 726 Views
  • 0 replies
  • 2 likes

Listening to local files in PC on iPhone

Hello, I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, but I want to be able to listen to them from my iPhone as we...

Newbie

Hello,   I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, ...

AsianChickenRun

Casual Listener

1098 Views

1 replies

0 likes

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  • 1 replies
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Log in

I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and have messed with my settings and nothing is working...

Newbie

I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and ...

AsianChickenRun

Casual Listener

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

spotify locks up when connecting to carplay

when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system. at this point the iphone 8 becomes unresponsive the spotify screen pulses and keeps pulsing for about ...

Newbie

when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system.   at this point the iphone 8 becomes unrespo...

625 Views

0 replies

1 likes

  • 625 Views
  • 0 replies
  • 1 likes

Skipping Songs/Lock Screen Preview Stuck/Performance - SOLVED

Hey,this might help some people. I had several problems on my iPhone (5s, iOS11) like:- Some Songs skipped after 1sec- "Freezing" of the Preview/Control Spotify window when the phone is locked- overall slow performance- crashing/closing of the appTri...

Newbie

Hey, this might help some people. I had several problems on my iPhone (5s, iOS11) like: - Some Songs skipped after 1sec - "Freezing" of the Preview/Control Spotify window when the phone is locked ...

2094 Views

0 replies

0 likes

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  • 0 replies
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“Downloads” section disappeared 8.4.35

I updated Spotify on my iPhone 7plus to version 8.4.35. I went to go into the Downloads section to browse from the albums I’ve downloaded, and the section is totally gone. It was where playlists, artist etc etc was. What gives?

Regular

I updated Spotify on my iPhone 7plus to version 8.4.35. I went to go into the Downloads section to browse from the albums I’ve downloaded, and the section is totally gone. It was where playlists, art...

Magic_Bananas

Regular

2137 Views

6 replies

7 likes

  • 2137 Views
  • 6 replies
  • 7 likes

iPhone won't play ALL of playlist

I make playlists in a specific order to learn songs for gigs. All fine on MAc but on iPhone 7 it only plays a few then has 'recommended song' underneath (no actual songs) and jumps back to the start. This is VERY frustrating as I need to learn ALL of...

Newbie

I make playlists in a specific order to learn songs for gigs. All fine on MAc but on iPhone 7 it only plays a few then has 'recommended song' underneath (no actual songs) and jumps back to the start....

446 Views

0 replies

0 likes

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Como faco para usar meu mes gratuito ?

Spoiler (Highlight to read) Paguei o boleto pela primeira vez. COmo faco pra ter o mes gratuito ? No proximo mes vou poder ? Me ajudem... nao sei como funciona

Newbie

  Paguei o boleto pela primeira vez. COmo faco pra ter o mes gratuito ? No proximo mes vou poder ? Me ajudem... nao sei como funciona

Bittencourt

Spotify Star

466 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Some songs automatically downloaded - why

Hi,I am experiencing a strange effect I think.I just started my trail an imported my existing iPhone-iTunes -Playlists.somehow all the songs I have there appear to be "downloaded" (green "arrow-down" icon in front)1. Why is that2. why does NONE of th...

Regular

Hi, I am experiencing a strange effect I think. I just started my trail an imported my existing iPhone-iTunes -Playlists. somehow all the songs I have there appear to be "downloaded" (green "arrow...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

iPhone control issues

Is there a fix for issues with headphone controls? En route to work this morning trying to skip to next track via headphone in line control and Apple Music app kept playing instead of Spotify.I've reset my iPhone, deleted and re-installed Spotify and...

Newbie

Is there a fix for issues with headphone controls? En route to work this morning trying to skip to next track via headphone in line control and Apple Music app kept playing instead of Spotify. I've ...

543 Views

0 replies

0 likes

  • 543 Views
  • 0 replies
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Save To Device Nightmare (12th time this has now happened and I'm going to lose my mind)

Hi, this is legitimately the 12th time this has happened, and my soul gets chipped away at every time. I spend tons of time Saving albums for offline play. Every few months, randomly, they will all disappear. A couple of times, fine something quirky ...

Casual Listener

Hi, this is legitimately the 12th time this has happened, and my soul gets chipped away at every time.   I spend tons of time Saving albums for offline play.  Every few months, rando...

user-removed

Not applicable

818 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Discovery - New Releases for You missing?

I've always been a avid user of the "New Releases for you" section in the Discovery tab.Somehow I don't see it anymore on my iPhone (and also not on my Mac too). Has this functionality been removed in the pas couple of weeks??

Casual Listener

I've always been a avid user of the "New Releases for you" section in the Discovery tab. Somehow I don't see it anymore on my iPhone (and also not on my Mac too).   Has this functionality bee...

Badrvdm

Casual Listener

1231 Views

2 replies

1 likes

  • 1231 Views
  • 2 replies
  • 1 likes

Updated Spotify and all playlists are messed up and unreadable

Hi all wondered if someone could help - I was prompted to do a Spotify update yesterday and after doing so all my playlists are unreadable??? Ive tried a phone reset and restarted the app numerous times but nothing is working - has anyone else had th...

Newbie

Hi all wondered if someone could help - I was prompted to do a Spotify update yesterday and after doing so all my playlists are unreadable???    Ive tried a phone reset and restarted the ...

slsnider

Newbie

2525 Views

4 replies

0 likes

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  • 4 replies
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Can't see local files on my iphone, but I can play them from my computer

Hello. I've been looking for a solution for waaay too long. So I'm trying to add mp3 files from my computer to spotify so that I can play them on my phone. I added them into a file that I named 'spotify local files' and then added that to the list of...

Newbie

Hello. I've been looking for a solution for waaay too long.   So I'm trying to add mp3 files from my computer to spotify so that I can play them on my phone. I added them into a file that I na...

Neefrey

Newbie

1224 Views

1 replies

0 likes

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  • 1 replies
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Spotify as ringtone

Is it posible to aply a song from spotify as a ringtone on iPhone, if your a premium member? if not, can this be done?, by an app or otherwise? Regards.

Newbie

Is it posible to aply a song from spotify as a ringtone on iPhone, if your a premium member?   if not, can this be done?, by an app or otherwise?   Regards.

naticari

Newbie

20746 Views

3 replies

13 likes

  • 20746 Views
  • 3 replies
  • 13 likes