Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Newbie
46141 Views
45 replies
11 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
113066 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442011 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303537 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiutarmi ?Grazie in anticipo
Quando scorro le varie canzoni mi appare il pop-up del l’upgrade premium...l’unico problema e che non mi fa fare l’upgrade, mi appaiono solo i due pulsanti con scritto (Salta, Ho capito), potete aiut...
808 Views
0 replies
0 likes
When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...
When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...
675 Views
0 replies
0 likes
Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...
Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...
414 Views
0 replies
0 likes
I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...
I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...
Spotify Star
560 Views
1 replies
0 likes
Please help. I Want to See the Genius lyrics
Please help. I Want to See the Genius lyrics
Not applicable
1217 Views
5 replies
0 likes
There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs
There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs
Casual Listener
642 Views
1 replies
0 likes
JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Plea...
JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and ...
Regular
3557 Views
6 replies
0 likes
I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service provider all the images appear. Music alway works ...
I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service...
Casual Listener
885 Views
3 replies
2 likes
Spoiler (Highlight to read) One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally a square in the top right corn...
One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally...
422 Views
0 replies
0 likes
Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant control it, it even doesnt play, only aux works with ipho...
Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant cont...
Newbie
985 Views
2 replies
0 likes
When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...
When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...
Newbie
3311 Views
6 replies
0 likes
Where has the downloads option on the your library gone. Thanks John
Where has the downloads option on the your library gone. Thanks John
Regular
986 Views
3 replies
2 likes
After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowload (sorry if i wrote some wrong word)
After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowloa...
Regular
2273 Views
1 replies
2 likes
Hello,Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of when previously turned off. If I have a playlist with 5 ...
Hello, Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of whe...
Newbie
9760 Views
3 replies
23 likes
Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show singles. If I search for a specific album then it shows up fine....
Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show sing...
726 Views
0 replies
0 likes
I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F and that’s it. If I shuffle by date I’ll get the l...
I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F...
738 Views
0 replies
2 likes
Hello, I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, but I want to be able to listen to them from my iPhone as we...
Hello, I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, ...
Casual Listener
1107 Views
1 replies
0 likes
I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and have messed with my settings and nothing is working...
I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and ...
Casual Listener
545 Views
1 replies
0 likes
when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system. at this point the iphone 8 becomes unresponsive the spotify screen pulses and keeps pulsing for about ...
when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system. at this point the iphone 8 becomes unrespo...
634 Views
0 replies
1 likes
Hey,this might help some people. I had several problems on my iPhone (5s, iOS11) like:- Some Songs skipped after 1sec- "Freezing" of the Preview/Control Spotify window when the phone is locked- overall slow performance- crashing/closing of the appTri...
Hey, this might help some people. I had several problems on my iPhone (5s, iOS11) like: - Some Songs skipped after 1sec - "Freezing" of the Preview/Control Spotify window when the phone is locked ...
2132 Views
0 replies
0 likes
