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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35647 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100833 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1235 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297930 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125338 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution App will show nothing but logo

The app for IOS will not let me navigate anywhere and is just showing the spotify logo shown in the picture. obviously a glitch. please fix soon. the pregame is hurting

Newbie

The app for IOS will not let me navigate anywhere and is just showing the spotify logo shown in the picture. obviously a glitch. please fix soon. the pregame is hurting 

Jack

Roadie

2119 Views

1 replies

2 likes

  • 2119 Views
  • 1 replies
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Solved!! My public playlist doesn't show in my public playlists when viewing my own profile

I've updated and even uninstalled and re-installed. I've found other threads that mention a similar problem, some of them dating years back. It's not private, it's not collaborative. It's just my favorite playlist. I'm pretty sure that others can sti...

Casual Listener

I've updated and even uninstalled and re-installed. I've found other threads that mention a similar problem, some of them dating years back.   It's not private, it's not collaborative. It...

user-removed

Not applicable

39409 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!! Spotify Community on Iphone

can you can spotify community on the iphone app? i don't know how to get to it, if so. can someone help me out!! thanks

Music Fan

can you can spotify community on the iphone app? i don't know how to get to it, if so. can someone help me out!! thanks 🙂

Bittencourt

Spotify Star

795 Views

2 replies

0 likes

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  • 2 replies
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Program freezes after advertising

Hi all, I use the free version on iOS and over the last few weeks the program freezes after an ad has played. The next ad won’t start and I can’t change music or play anything else. The only way to get around this is to quit the program and reopen.At...

Newbie

Hi all, I use the free version on iOS and over the last few weeks the program freezes after an ad has played. The next ad won’t start and I can’t change music or play anything else. The only way to g...

464 Views

0 replies

0 likes

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Artist graphics not populating on my iphone

Starting today no graphics are populating on my iphone. I tried shutting the phone off and restarting it. I deleted the app and re-installed it and still no album art, etc. What do you think is causing this problem?

Casual Listener

Starting today no graphics are populating on my iphone. I tried shutting the phone off and restarting it. I deleted the app and re-installed it and still no album art, etc. What do you think is causi...

397 Views

0 replies

0 likes

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My music randomly pauses

Whenever I am in the app, either on LTE or WiFi, my music will randomly pause at random intervals, please help.

Newbie

Whenever I am in the app, either on LTE or WiFi, my music will randomly pause at random intervals, please help. 

avahofmann

Music Fan

553 Views

1 replies

0 likes

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  • 1 replies
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Bluetooth Glitch (Not showing device upon dis/connecting it)

The issue I have is that Spotify does NOT detect my bluetooth headphones under certain circumstances. Specifically, I have noticed this always happens when: 1) Spotify is already open and I don't kill the app, 2) bluetooth is disabled/bluetooth headp...

Newbie

The issue I have is that Spotify does NOT detect my bluetooth headphones under certain circumstances. Specifically, I have noticed this always happens when: 1) Spotify is already open and I don't kil...

avahofmann

Music Fan

9366 Views

2 replies

6 likes

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  • 2 replies
  • 6 likes

Songs Saved to My Library Disappear

I have had Spotify premium since some time in 2014. I noticed today that i couldnt find some songs that I know that i have saved in the past. I scrolled down to the bottom of my saved songs list and at the bottom of the list is a song I saved on 8/29...

Newbie

I have had Spotify premium since some time in 2014. I noticed today that i couldnt find some songs that I know that i have saved in the past. I scrolled down to the bottom of my saved songs list and ...

479 Views

0 replies

0 likes

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Payment

I can’t pay for my account because it doesn’t accept my credit cards. What can i do plss help?

Newbie

I can’t pay for my account because it doesn’t accept my credit cards. What can i do plss help?

314 Views

0 replies

0 likes

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playlist

I haven't learned how to manuveur yet so help me please. How do I create a playlist playing a mix of all the songs that an artist performs?

Newbie

I haven't learned how to manuveur yet so help me please. How do I create a playlist playing a mix of all the songs that an artist performs?

Bethany_Dawn

Community Legend

505 Views

1 replies

0 likes

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Superuser Contribution Playlist issue

Hello there,I’m trying to listen to my playlist in alphabetical order by artist, however, after I listen to it for a bit it will jump back to the beginning and restart again. It’s not set on shuffle or repeat. Thank you.

Regular

Hello there, I’m trying to listen to my playlist in alphabetical order by artist, however, after I listen to it for a bit it will jump back to the beginning and restart again. It’s not set on shuffl...

Jack

Roadie

523 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 100 downloads limit?

Hey everyone, for the last few years i’ve been saving songs in my offline playlist. I just figured out that the playlist is almost 33gb,is it possible to only have the 100 last added songs saved for offline?

Casual Listener

Hey everyone,  for the last few years i’ve been saving songs in my offline playlist.  I just figured out that the playlist is almost 33gb, is it possible to only have the 100 last added ...

Bethany_Dawn

Community Legend

4423 Views

3 replies

0 likes

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Playlists not loading

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why this is happening?

Newbie

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why th...

Bsusman1

Casual Listener

3283 Views

5 replies

0 likes

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Solved!! Iphone 10

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any ideas why this is? It looks like the songs have been...

Newbie

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any i...

imattolo

Community Legend

761 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

sizzling song in bluetooth in my car and in my helmet

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ..Is there a setting with the iphone X? or in Spoti...

Casual Listener

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ...

benny47

Casual Listener

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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Almost impossible to delete a song

Why have it been made so extremely difficult to delete songs from playlists?I have some really large playlists, and it is almost impossible.Before it was an option to delete by swiping.Now you have to remember which song to delete, open the edit func...

Newbie

Why have it been made so extremely difficult to delete songs from playlists? I have some really large playlists, and it is almost impossible. Before it was an option to delete by swiping. Now you ...

leonardo_97

Music Fan

779 Views

1 replies

0 likes

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  • 1 replies
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App IOS

I can not play my music in the IOS App

Newbie

I can not play my music in the IOS App

524 Views

0 replies

0 likes

Premium
  • 524 Views
  • 0 replies
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Solved!! iOS 6 Support Announcement

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform. We obviously take retiring platform versions very seriously, and this decision was made with the goal of creating the best experi...

Spotify

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform.   We obviously take retiring platform versions very seriously, a...

menandroo

Newbie

86343 Views

112 replies

0 likes

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  • 0 likes

Last song on queue not visible

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

Newbie

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

awesterfield6

Casual Listener

1163 Views

1 replies

4 likes

  • 1163 Views
  • 1 replies
  • 4 likes