Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.
Visitor
My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.&nb...
CC189
Newbie
777 Views
1 replies
0 likes
Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen
Newbie
Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a...
Bazzle50
Newbie
32011 Views
13 replies
0 likes
Any advice appreciated
I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. He tried using my login ID and password, but doesnt' work. How can h...
Newbie
I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. ...
419 Views
0 replies
0 likes
(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the song, the chorus. This is the same segment I have recently sav...
Regular
(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the so...
saanikakumar
Newbie
5260 Views
15 replies
2 likes
since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everything s fine.
Casual Listener
since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everyt...
discord-317
Music Fan
1377 Views
1 replies
0 likes
Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks
Newbie
Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks
smits34
Casual Listener
408 Views
1 replies
0 likes
Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be fixed in this device? is that happening to the rest? thanks...
Newbie
Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be...
405 Views
0 replies
0 likes
I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?
Casual Listener
I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?
315 Views
0 replies
0 likes
I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!
Newbie
I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!
358 Views
0 replies
0 likes
Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...
Casual Listener
Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...
Rupetegarcia
Newbie
8230 Views
9 replies
0 likes
Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...
Visitor
Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...
1Ahava
Newbie
4218 Views
7 replies
0 likes
Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button is grayed out as if it’s been disabled. The previous and next buttons work f...
Casual Listener
Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button i...
Farisfox
Newbie
215858 Views
58 replies
0 likes
As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, behind the lyrics is still there. Super annoying.
Newbie
As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, be...
882 Views
0 replies
0 likes
Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...
Newbie
Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...
Klaxstar
Newbie
1227 Views
1 replies
6 likes
I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and when I check why the music has paused it’s because I g...
Newbie
I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and whe...
934 Views
0 replies
1 likes
Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??
Newbie
Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??
503 Views
0 replies
0 likes
Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!
Newbie
Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached)....
322 Views
0 replies
0 likes
Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and play it and only four of the tracks were playable. ...
Newbie
Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and ...
502 Views
0 replies
0 likes
When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Thanks all.
Casual Listener
When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Than...
Bethany_Dawn
Community Legend
445 Views
1 replies
0 likes