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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28422 Views

40 replies

8 likes

  • 28422 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93173 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
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  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293037 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123331 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlists not loading

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why this is happening?

Newbie

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why th...

Bsusman1

Casual Listener

3219 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Iphone 10

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any ideas why this is? It looks like the songs have been...

Newbie

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any i...

imattolo

Community Legend

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

sizzling song in bluetooth in my car and in my helmet

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ..Is there a setting with the iphone X? or in Spoti...

Casual Listener

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ...

benny47

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Almost impossible to delete a song

Why have it been made so extremely difficult to delete songs from playlists?I have some really large playlists, and it is almost impossible.Before it was an option to delete by swiping.Now you have to remember which song to delete, open the edit func...

Newbie

Why have it been made so extremely difficult to delete songs from playlists? I have some really large playlists, and it is almost impossible. Before it was an option to delete by swiping. Now you ...

leonardo_97

Music Fan

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes

App IOS

I can not play my music in the IOS App

Newbie

I can not play my music in the IOS App

512 Views

0 replies

0 likes

Premium
  • 512 Views
  • 0 replies
  • 0 likes

Solved!! iOS 6 Support Announcement

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform. We obviously take retiring platform versions very seriously, and this decision was made with the goal of creating the best experi...

Spotify

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform.   We obviously take retiring platform versions very seriously, a...

menandroo

Newbie

85225 Views

112 replies

0 likes

  • 85225 Views
  • 112 replies
  • 0 likes

Last song on queue not visible

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

Newbie

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

awesterfield6

Casual Listener

1145 Views

1 replies

4 likes

  • 1145 Views
  • 1 replies
  • 4 likes

Genius

They dont Show me the Button in Settings for „Genius“

Casual Listener

They dont Show me the Button in Settings for „Genius“

user-removed

Not applicable

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Music interrupted by notifications

I am a iPhone user with iOS11,it starts yesterday.When there’s a notification,my music just stop entirely. It is extremely annoying to me as I like listen music when I taking a bath,I still can’t figure out why it stops my music.

Newbie

I am a iPhone user with iOS11,it starts yesterday.When there’s a notification,my music just stop entirely. It is extremely annoying to me as I like listen music when I taking a bath,I still can’t fig...

Knipeabigail

Newbie

1370 Views

1 replies

0 likes

  • 1370 Views
  • 1 replies
  • 0 likes

spotify premium on iphone 6 pauses and plays/skips songs constantly

I have spotify premium on my new iphone 6 and after a few seconds into a song it begins pausing/playing randomly and often skips songs in 10 second chunks. I have deleted and redownloaded the app and also tried different headphones and neither of the...

Newbie

I have spotify premium on my new iphone 6 and after a few seconds into a song it begins pausing/playing randomly and often skips songs in 10 second chunks. I have deleted and redownloaded the app and...

489 Views

0 replies

2 likes

  • 489 Views
  • 0 replies
  • 2 likes

cannot connect to Last.fm

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Newbie

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Bethany_Dawn

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Nothing is loading.

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cellular data, so it’s not my connection to WiFi.

Casual Listener

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cel...

brennacad

Casual Listener

1370 Views

4 replies

0 likes

  • 1370 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't search for songs while not connected to wifi (Premium)

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

Newbie

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

sks1996

Newbie

1375 Views

3 replies

0 likes

  • 1375 Views
  • 3 replies
  • 0 likes

Solved!! Can’t search or load anything

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Casual Listener

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Djevulsk

Casual Listener

2927 Views

7 replies

1 likes

  • 2927 Views
  • 7 replies
  • 1 likes

Solved!! *some* songs won't sync to offline, others will

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space.

Casual Listener

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space. 

carissamarderos

Newbie

94964 Views

22 replies

14 likes

  • 94964 Views
  • 22 replies
  • 14 likes

Cant log on to Spotify through Facebook

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

Newbie

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

My music keeps pausing itself...

I have Spotify premium and battery saver mode is switched off. So why does my music pause roughly every 10 seconds, regardless of whether I am on WiFi or 4G?

Newbie

I have Spotify premium and battery saver mode is switched off. So why does my music pause roughly every 10 seconds, regardless of whether I am on WiFi or 4G?

npascutti

Casual Listener

3482 Views

1 replies

2 likes

  • 3482 Views
  • 1 replies
  • 2 likes

EPs and Singles not appearing in the artist's page.

I know this was asked before but it's really annoying and rage inducing to have to search randomly for EPs and Singles instead of having them in the main page. I can find them in the desktops versions and tvs. So why doesn't it appear in other versio...

Casual Listener

I know this was asked before but it's really annoying and rage inducing to have to search randomly for EPs and Singles instead of having them in the main page. I can find them in the desktops version...

1072 Views

0 replies

1 likes

  • 1072 Views
  • 0 replies
  • 1 likes

Superuser Contribution How to play a full album?

Sounds simple an I think it is, just I can't figure it out... I have a "waitinglist" with several songs and play these one after the other.so far so good. Now I wand to listen to sth else and not want to go on with the waitinglist, but want to listen...

Regular

Sounds simple an I think it is, just I can't figure it out...   I have a "waitinglist" with several songs and play these one after the other. so far so good.   Now I wand to listen to ...

Jack

Roadie

7587 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Keep having to reshuffle

Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fully close the app, just minimize it.I've tried comp...

Casual Listener

Since the last update my Spotify app won't stay on shuffle. I use it mainly in my car with Bluetooth and every time I get back in the car I have to open Spotify and hit shuffle again. I don't ever fu...

zummi

Casual Listener

5456 Views

9 replies

4 likes

  • 5456 Views
  • 9 replies
  • 4 likes