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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227724 Views

53 replies

13 likes

  • 227724 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152290 Views

507 replies

108 likes

  • 152290 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106494 Views

19 replies

38 likes

  • 106494 Views
  • 19 replies
  • 38 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

Regular

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 

Nox79

Regular

2320 Views

4 replies

1 likes

  • 2320 Views
  • 4 replies
  • 1 likes

Spotify for Apple Watch 3??

I'm very upset because I just bought an Apple Watch thinking that I could listen to my Spotify Premium account. I soon found out that Spotify has failed to create an app for the Apple Watch. Does anyone have information on whether Spotify is going to...

Newbie

I'm very upset because I just bought an Apple Watch thinking that I could listen to my Spotify Premium account. I soon found out that Spotify has failed to create an app for the Apple Watch.   ...

MattSuda

Spotify Star

6664 Views

3 replies

3 likes

  • 6664 Views
  • 3 replies
  • 3 likes

Shuffling my library only shuffles songs in the same range

When I have shuffle on and I click play on a song, the upcoming songs are all always in the same area. For instance, if it’s alphabetically and I play a song starting with M, it shuffles through L, M, and N songs only. If it’s ordered by date and I p...

Newbie

When I have shuffle on and I click play on a song, the upcoming songs are all always in the same area. For instance, if it’s alphabetically and I play a song starting with M, it shuffles through L, M...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

iPhone X not synching local files

Good evening all I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I had are no longer on the phone and they will not synch. I h...

Casual Listener

Good evening all   I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I...

steven_bottrill

Casual Listener

1554 Views

3 replies

0 likes

iphone x
local
synch
  • 1554 Views
  • 3 replies
  • 0 likes

Most of my followed public playlists don't show up in "public playlists"

I need help, I follow 25 public playlists but only two appears in my profile. I've done reinstalling the app and logging in and out of my account but nothing happens. I already have this problems for weeks now And btw i use Iphone 6S

Newbie

I need help, I follow 25 public playlists but only two appears in my profile. I've done reinstalling the app and logging in and out of my account but nothing happens. I already have this problem...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Spotify bugg?

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail. I finally achieved to step away from the log in page,...

Newbie

Log in button and sign up button don’t work. I have just downloaded the app, I am new to Spotify. I’ve pressed these buttons over and over. I have deleted the app and reinstalled it with no avail.&nb...

jarredmorley

Roadie

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Canciones No Disponibles

Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al menos esta es mi teoría..He estado usando Spotify ...

Regular

Muy buenas, hablo desde Honduras! Quiero hablar sobre un problema recurrente en Spotify, y es sobre las canciones que son eliminadas, ya sea por algún motivo de licencia o por alguna infracción, o al...

Juan67

Newbie

50624 Views

7 replies

13 likes

  • 50624 Views
  • 7 replies
  • 13 likes

Spotify no data provided with pioneer head unit

I have had the pioneer avh-x5600bhs head unit for over 2 years with no issues running spotify through bluetooth. Recently updated the app, and now it says no data provided. Still plays the music, but only control that works is volume. Help!!

Newbie

I have had the pioneer avh-x5600bhs head unit for over 2 years with no issues running spotify through bluetooth. Recently updated the app, and now it says no data provided. Still plays the music, but...

1717 Views

0 replies

3 likes

  • 1717 Views
  • 0 replies
  • 3 likes

login problem with iPhone

I get an error message "you can only use Spotify abroad for 14 days" when I log in with my phone. I used to live in Canada, but moved back to the States almost 2 years ago. I deleted the app and changed my country/region and reinstalled the app, but ...

Newbie

I get an error message "you can only use Spotify abroad for 14 days" when I log in with my phone. I used to live in Canada, but moved back to the States almost 2 years ago. I deleted the app and chan...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Error 408

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch it to any other. While i am try to login on applica...

Casual Listener

Hello there. Got problems with logining into spotify via application. Registered via facebook. The current country on facebook was no listed, on spotify it lsited as United Kingdom and i cant switch ...

jarredmorley

Roadie

468 Views

3 replies

0 likes

  • 468 Views
  • 3 replies
  • 0 likes

each song stops at the same time

Have been succesfully playing spoitfy on an old iphone 3 and now it stops each song at 1:33 for some reason.I have reinstalled the app - but the problem persists

Visitor

Have been succesfully playing spoitfy on an old iphone 3 and now it stops each song at 1:33 for some reason. I have reinstalled the app - but the problem persists

321 Views

0 replies

1 likes

  • 321 Views
  • 0 replies
  • 1 likes

Whenever I shuffle a playlist on iPhone it always plays in the same order.

Basically whenever I try to shuffle a playlist on iOS it always plays the exact same order. Running the latest OS on iPhone as well if that matters. Thanks.

Newbie

Basically whenever I try to shuffle a playlist on iOS it always plays the exact same order. Running the latest OS on iPhone as well if that matters.   Thanks.

530 Views

0 replies

0 likes

iOS
iphone
Playlists
shuffle
  • 530 Views
  • 0 replies
  • 0 likes

Official Number® (8OO) 274-9543 Delta Airlines Phone Number(DA Call+Now67)

Official Number® (8OO) 274-9543 Delta Airlines Phone Number(DA Call+Now67) jetblue airways helpline numberalaska airlines helpline numberspirit airlines helpline number Official Number® (8OO) 274-9543 Delta Airlines Phone Number(DA Call+Now67)Allegia...

Regular

Official Number® (8OO) 274-9543 Delta Airlines Phone Number(DA Call+Now67)  jetblue airways helpline number alaska airlines helpline number spirit airlines helpline number Official N...

492 Views

0 replies

0 likes

Delta AIRLINES
  • 492 Views
  • 0 replies
  • 0 likes

Official Number® (8OO) 274-9543 American Airlines Phone Number(AA BookCall+Now67)

Official Number® (8OO) 274-9543 American Airlines Phone Number(AA Book Call+Now67) AA RR STRU GOOGLE SERARCH HELP SUPPORT NuMBR PHone American American Airlines Flights. And Get Discounted rates. RR STRU GOOGLE American Airlines Booking Number, RR ST...

Regular

Official Number® (8OO) 274-9543 American Airlines Phone Number(AA Book Call+Now67)  AA RR STRU GOOGLE SERARCH HELP SUPPORT NuMBR PHone American  American Airlines Flights. And Get Discount...

514 Views

0 replies

0 likes

american Airlines
  • 514 Views
  • 0 replies
  • 0 likes

#8OO) 274-9543 American airlines phone number = AA Sbcglobal Booking+Google

8OO) 274-9543 American airlines phone number = AA Sbcglobal Booking+Google Sbcglobal support Booking+Google customer phone number Google Sbcglobal support Booking+Google american airlines 71 phone number american aadvantage phoneaadvantage phone numb...

Regular

8OO) 274-9543 American airlines phone number = AA Sbcglobal Booking+Google Sbcglobal support Booking+Google customer phone number Google Sbcglobal support Booking+Google american airli...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Local Files on a PC connected to a LAN, not WiFi

After not being able to get my local files copied to my iPhone playlists (they work from my PC playlists), I went through the community topic here (https://support.spotify.com/us/using_spotify/features/listen-to-local-files/). The instructions indica...

Regular

After not being able to get my local files copied to my iPhone playlists (they work from my PC playlists), I went through the community topic here (https://support.spotify.com/us/using_spotify/featur...

dub69

Regular

624 Views

1 replies

0 likes

local
wifi
  • 624 Views
  • 1 replies
  • 0 likes

App opens all of a sudden

A few days ago my phone started opening the Spotify app randomly when i'm browsing other apps (Safari, Waze, Airport Utility). Has anyone seen this too?

Newbie

A few days ago my phone started opening the Spotify app randomly when i'm browsing other apps (Safari, Waze, Airport Utility). Has anyone seen this too?

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Downloaded songs repeatedly wiped from my device

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On opening it this morning, it had both logged me out and c...

Regular

Kind of thinking there is clearly a bug here. Twice in the last month, all of my downloaded music was wiped from the cache on my device. Spotify was updated last night to the latest version. On openi...

Matbroughton

Newbie

896 Views

2 replies

1 likes

Bug iOS
Dowload list problem erased
Downloaded music disappears
  • 896 Views
  • 2 replies
  • 1 likes

The gadget doesn’t actualizes to the current song

The gadget of he front screen doesn’t actualizes when the song changes, although the bottons work when i want to skip a song. Please fix it, its annoying.

Newbie

The gadget of he front screen doesn’t actualizes when the song changes, although the bottons work when i want to skip a song.  Please fix it, its annoying. 

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Own playlist doesn't show up in recently played

Hi, All songs/playlists I listen to show up in my 'Recently Played' except for my own playlist. I always have to go to playlists --> My own playlist to find it.Is there any way to solve this?

Casual Listener

Hi,   All songs/playlists I listen to show up in my 'Recently Played' except for my own playlist. I always have to go to playlists --> My own playlist to find it. Is there any way to solve...

Burningflame

Casual Listener

1917 Views

4 replies

0 likes

  • 1917 Views
  • 4 replies
  • 0 likes