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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28447 Views

40 replies

8 likes

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  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93194 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

921 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293045 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123337 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Superuser Contribution Albums in your library

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Newbie

If i ad a song to my library it shows up in album view with only one song in the album and vise versa in song view. Cant i have only full albums in album view in my library?

Jack

Roadie

631 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Facebook

Hey guys, well ...om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m trying to put my Spotify on my another Facebook and ...

Newbie

Hey guys, well ... om trying to put my Spotify account on my Facebook but I can’t, I was with another Facebook account and I cancel the Facebook and the Spotify app on Facebook settings, and now I’m...

392 Views

0 replies

0 likes

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Ford Fiesta 2012 USB

Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user. Every 0.02 seconds the car or spotify skips song a...

Casual Listener

Hi. I have a problem with my 2012 Fiesta Trend. When ı try to play spotify via usb port it starts the music and afer 0.02 second skips the song.İphone 5- ios 8- lastest spotify version- premium user....

iam_grasshopper

Casual Listener

24388 Views

37 replies

6 likes

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  • 37 replies
  • 6 likes

AppleTV Airplay shows a weird looping video

Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a phone rather than a TV. I can't figure out how to d...

Casual Listener

Whenever I play Spotify over Airplay to my AppleTV, a weird looping video appears with people running, dancing, listening to airbuds. It's vertical (portrait orientation) video, like it belongs on a ...

DJ_CellSurgeon

Newbie

6873 Views

13 replies

9 likes

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  • 13 replies
  • 9 likes

Solved!! How to get an App compatible to older iOS versions

Hi, I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I cannot use Spotify anymore (current App is compatible with iOS6 ...

Casual Listener

Hi,   I have a 1st Gen Pad with iOS 5.1.1 on it. I downloaded a compatible Spotify App for this version that was running well, now I made the mistake to select "update All" apps and now I ...

Eduardo1011

Casual Listener

227928 Views

54 replies

3 likes

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Stuck on "a brief message from out sponsors"

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...

Casual Listener

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the  "A brief message from our sponsors" screen. Clicking through to the ad...

ninjap9

Casual Listener

1995 Views

3 replies

2 likes

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  • 3 replies
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How to delete multiple songs within a playlist on Mac

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...

Casual Listener

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac??  I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...

Galdot

Newbie

183115 Views

11 replies

9 likes

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  • 11 replies
  • 9 likes

How can you group songs by Album once you’ve selected an Artist?

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...

Newbie

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order.  &n...

1336 Views

0 replies

5 likes

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  • 0 replies
  • 5 likes

Devices

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

Newbie

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

imattolo

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

advertise in premium

I switched to android iOS I have a premium subscription but I see advertisements ..

Newbie

I switched to android iOS I have a premium subscription but I see advertisements ..

imattolo

Community Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Songs stop playing after ~10 seconds

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the song. i've tried to hard reset my iPhone, deleted the Spoti...

Newbie

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the son...

3223 Views

0 replies

35 likes

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  • 0 replies
  • 35 likes

Equalizer loses settings after a short time

The build-in spotify equalizer loses my selected profile every few startup on my iPhone.When I check the equalizer settings, the checked profile is gone, and the sound is also hearable not equalized. The "Equalizer" checkbox is still on, but if I tur...

Casual Listener

The build-in spotify equalizer loses my selected profile every few startup on my iPhone. When I check the equalizer settings, the checked profile is gone, and the sound is also hearable no...

482 Views

0 replies

0 likes

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Behind the Lyrics not working on latest version

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months. I’ve tried songs that have been hugely popular li...

Newbie

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months...

DarkStoic

Newbie

635 Views

1 replies

0 likes

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  • 1 replies
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HELP! I added songs but won’t play on my iPhone

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need to know how to add the songs that are on my laptop...

Casual Listener

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need...

299 Views

0 replies

0 likes

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Spotify doesn’t loging as premium count.

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...

Newbie

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login  my count and the app never recognize me as a premium user, even tho...

342 Views

0 replies

0 likes

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Solved!! Spotify doesn't let me connect on Iphone because of being in a foreign country.

Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...

Casual Listener

Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...

anelisasu

Casual Listener

1502 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Spotify didn’t work with iOS 5.1.1

HiI have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist.I can play the the saved playlist. Does anybody have the same problem.cheers

Newbie

Hi I have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist. I can play the the saved playlist.    Does anybody have the same problem. cheers

638 Views

0 replies

2 likes

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No behind the lyrics in settings

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.

Newbie

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it.  I have the version 8.4.28.1104 installed. 

429 Views

0 replies

0 likes

  • 429 Views
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  • 0 likes