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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85749 Views
  • 19 replies
  • 38 likes
  • 85749 Views
  • 19 replies
  • 38 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

  • Newbie
  • Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

  • Newbie
  • I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
  • 418 Views
  • 0 replies
  • 0 likes
  • 418 Views
  • 0 replies
  • 0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

  • Casual Listener
  • Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
  • 523 Views
  • 0 replies
  • 6 likes
  • 523 Views
  • 0 replies
  • 6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

  • Newbie
  • I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

  • Music Fan
  • Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...
  • 779 Views
  • 0 replies
  • 6 likes
  • 779 Views
  • 0 replies
  • 6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com

  • Newbie
  • O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema.   Email: x-brunogalvao@hotmail.com
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Solved!! How to listen to Spotify on airplane mode

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

  • Casual Listener
  • I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
  • Mlaguerre92
  • Casual Listener
  • 180869 Views
  • 7 replies
  • 0 likes
  • 180869 Views
  • 7 replies
  • 0 likes

Help

1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?

  • Newbie
  • 1.does the 7-day free trial cost money if it ends?   2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?
  • Luke
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Songs won't start playing when they're also in the local library

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...

  • Casual Listener
  • As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

[Discover] View previous Discover Weekly playlists

Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...

  • Regular
  • Hi!   I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list.   I was listening it only via iPhone.   There is no...
  • Bittencourt
  • Spotify Star
  • 22510 Views
  • 2 replies
  • 2 likes
  • 22510 Views
  • 2 replies
  • 2 likes

Music keeps stopping on my iPhone

My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tried everything I can think of. Anyone have any sugg...

  • Newbie
  • My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tr...
  • Hannnelson
  • Casual Listener
  • 52061 Views
  • 40 replies
  • 3 likes
  • 52061 Views
  • 40 replies
  • 3 likes

All my playlists disappeared

Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them because I never deleted them... SOS

  • Newbie
  • Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them bec...
  • jsannn
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

New Feature/Update?

I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice.This is not typical from the square album cover. Image by itself. When this song is played, i...

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  • Newbie
  • I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice. This is not typical from the square al...
  • 782 Views
  • 0 replies
  • 0 likes
  • 782 Views
  • 0 replies
  • 0 likes

Albums won't stop shuffling

Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?

  • Casual Listener
  • Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?
  • 388 Views
  • 0 replies
  • 0 likes
  • 388 Views
  • 0 replies
  • 0 likes

Edit shared playlist - not possible

Hi, updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported playlist furthermore. It us just a static list ;-(. They cannot add f...

  • Casual Listener
  • Hi,   updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported play...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

I can't make my Spotify playlists secret

Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it says that it's secret. But if i go into the playlist...

  • Newbie
  • Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it s...
  • 563 Views
  • 0 replies
  • 0 likes
  • 563 Views
  • 0 replies
  • 0 likes

Solved!! Cannot renew Spotify premium with iTunes money

I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?

  • Casual Listener
  • I have been trying to figure out how to get premium renewed for about two weeks and cannot figure out how to renew with the iTunes money like I've been able to do previously… Can anyone help me?
  • glitter4ever002
  • Newbie
  • 25059 Views
  • 5 replies
  • 0 likes
  • 25059 Views
  • 5 replies
  • 0 likes

Abroad Error Even tho I’m not abroad

Hello y’all. I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling me “You can only use Spotify abroad for 14 days“. Now here ...

  • Newbie
  • Hello y’all.   I’m experiencing this problem, that I can’t log into my NEW Spotify account at all. On the website it’s working fine. But each time I’m using the app on the iPhone, it’s telling ...
  • 392 Views
  • 0 replies
  • 0 likes
  • 392 Views
  • 0 replies
  • 0 likes

Downloads does not work in background

Hi, I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve uninstalling and installing again but it does not work. It is reall...

  • Newbie
  • Hi,   I was wondering if someone has the solution when the downloads in Spotify, for example a playlist, is stopped after the app become the background or even closed. I tried to solve un...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

iPhone and Echo

I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Spotify preclude me from using Spotify with my iPhone...

  • Newbie
  • I tried to listen to Spotify while I was outside of my home. It didn't work. When I got home, my Amazon Echo was playing. I had to unplug the Echo to get it to stop. Does having the Echo linked to Sp...
  • Jple
  • Casual Listener
  • 633 Views
  • 3 replies
  • 0 likes
  • 633 Views
  • 3 replies
  • 0 likes