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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236232 Views

27 replies

5 likes

  • 236232 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117600 Views

116 replies

13 likes

Other
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  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2648 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305089 Views

62 replies

16 likes

  • 305089 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130453 Views

19 replies

38 likes

  • 130453 Views
  • 19 replies
  • 38 likes

last.fm scrobbling problems

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled and it's really confusing me. Uninstalling spotify...

Newbie

When I scrobble music I have uploaded from my itunes library, it'll say which song I'm scrobbling under "scrobbling now" but when the song ends it goes away and doesn't add it to songs I've scrobbled...

678 Views

0 replies

0 likes

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Recently got the app and it prompts me to follow an email link I never received.

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed reclicking the email confimation link, but I can't ...

Newbie

Each time I open the app a blue pop up covers the whoel screen saying "To finish up, click the link in the email we just send you". I haven't received the email its talking about I check, even tryed ...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
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Offline

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using Spotify again until the problem is resolved cause I...

Newbie

I paid for Spotify and it hasn’t worked at all I have data and it keeps saying I’m offline and I can’t play anything unless I’m connected to WiFi. This is so annoying so I probably will not be using ...

Billy-J

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Solved!! Music stops

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs

Newbie

There’s some songs I can’t play not even when I download them And I music stops every two songs. This happens with 2 of 3 songs 

isabellaarenas9

Casual Listener

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Double Speed via Bluetooth Entune / Toyota

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and uninstalled / reinstalled Spotify to no avail. Plea...

Casual Listener

JUST started having this issue. Using Spotify app ios via Bluetooth (Entune) to my Toyota Sienna. Songs play fine locally but double speed (or faster) with playing via Bluetooth. Restarted phone and ...

bunmango

Regular

3574 Views

6 replies

0 likes

  • 3574 Views
  • 6 replies
  • 0 likes

Arts does not appear when playing with wi-fi

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service provider all the images appear. Music alway works ...

Newbie

I have an iPhone 7, always update my iOS, but for the last week my Spotify does not show any arts from albums, songs and artist when I am connected through Wi-Fi. When Connected with my phone service...

Penpetramania

Casual Listener

890 Views

3 replies

2 likes

  • 890 Views
  • 3 replies
  • 2 likes

Can’t view “upcoming songs” list on a certain track

Spoiler (Highlight to read) One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally a square in the top right corn...

Newbie

  One song in my library, “Feel it still” by Portugal The Man, is playing a video in the background behind the music and I can’t get to the screen to view what’s next to play. There is normally...

434 Views

0 replies

0 likes

  • 434 Views
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Works with ipad but not ipod touch

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant control it, it even doesnt play, only aux works with ipho...

Visitor

Hello, Im using spotify on my ipad 2 connected to my car stereo via usb and i can fully control it, change music from steering wheel, but as soon i connect my ipod touch last generation i cant cont...

pablo__alvarez

Newbie

986 Views

2 replies

0 likes

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  • 2 replies
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Spotify connect: Unknown device PC connected to my iPhone

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my spotify account connected to a device called Móhre-...

Newbie

When I logged onto my spotify account today via my iPhone 6, I noticed "Devices Available" displaying at the bottom of the page. When I clicked here, a new screen appeared (see attached), showing my ...

murph_tum

Newbie

3324 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Dowload

After the last update of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture u will see that it does not dowload (sorry if i wrote some wrong word)

Newbie

After the last update  of spotify i dont find my folder with my dowloads in the application menu , helppp (im premium). >> if u look at the picture  u will see that it does not dowloa...

aphexacid

Regular

2286 Views

1 replies

2 likes

  • 2286 Views
  • 1 replies
  • 2 likes

Playlist starts over from beginning every time I connect to bluetooth.

Hello,Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of when previously turned off. If I have a playlist with 5 ...

Casual Listener

Hello, Here's the problem: Playlists start over and play the same track order, even when on shuffle, when I connect them to bluetooth and it finishs playing whatever song it was in the middle of whe...

TheTanager

Newbie

9782 Views

3 replies

23 likes

  • 9782 Views
  • 3 replies
  • 23 likes

Missing singles/EP’s section on artist page

Hi! was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show singles. If I search for a specific album then it shows up fine....

Composer

Hi!   was thinking about giving Spotify a go once more but while trying to make sure that it has the artists’ albums that are important to me I found out that the artist page doesn’t show sing...

726 Views

0 replies

0 likes

  • 726 Views
  • 0 replies
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Shuffle is not shuffling

I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F and that’s it. If I shuffle by date I’ll get the l...

Newbie

I have a close to 1,000 song playlist on Spotify but I only get to hear the same 50 songs over and over again no matter where I shuffle from. If I organize it alphabetically I’ll only get artists A-F...

740 Views

0 replies

2 likes

  • 740 Views
  • 0 replies
  • 2 likes

Listening to local files in PC on iPhone

Hello, I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, but I want to be able to listen to them from my iPhone as we...

Newbie

Hello,   I have a problem that I've been working on for about an hour now, that people claim can be fixed. I have some local file mp3 files on my PC that I have successfully added to Spotify, ...

AsianChickenRun

Casual Listener

1111 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Log in

I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and have messed with my settings and nothing is working...

Newbie

I lived abroad for a year and ever since I got back to the states the app keeps telling me I can’t use Spotify abroad for more than 14 days I tried deleting and re downloading the app many times and ...

AsianChickenRun

Casual Listener

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

spotify locks up when connecting to carplay

when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system. at this point the iphone 8 becomes unresponsive the spotify screen pulses and keeps pulsing for about ...

Newbie

when in the car I'm browsing spotify looking for something to play,when I find something I start it playing then connect via USB to carplay system.   at this point the iphone 8 becomes unrespo...

635 Views

0 replies

1 likes

  • 635 Views
  • 0 replies
  • 1 likes

Skipping Songs/Lock Screen Preview Stuck/Performance - SOLVED

Hey,this might help some people. I had several problems on my iPhone (5s, iOS11) like:- Some Songs skipped after 1sec- "Freezing" of the Preview/Control Spotify window when the phone is locked- overall slow performance- crashing/closing of the appTri...

Newbie

Hey, this might help some people. I had several problems on my iPhone (5s, iOS11) like: - Some Songs skipped after 1sec - "Freezing" of the Preview/Control Spotify window when the phone is locked ...

2163 Views

0 replies

0 likes

  • 2163 Views
  • 0 replies
  • 0 likes

“Downloads” section disappeared 8.4.35

I updated Spotify on my iPhone 7plus to version 8.4.35. I went to go into the Downloads section to browse from the albums I’ve downloaded, and the section is totally gone. It was where playlists, artist etc etc was. What gives?

Regular

I updated Spotify on my iPhone 7plus to version 8.4.35. I went to go into the Downloads section to browse from the albums I’ve downloaded, and the section is totally gone. It was where playlists, art...

Magic_Bananas

Regular

2155 Views

6 replies

7 likes

  • 2155 Views
  • 6 replies
  • 7 likes