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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28520 Views

40 replies

8 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93365 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

924 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293084 Views

60 replies

15 likes

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  • 60 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123369 Views

19 replies

38 likes

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After running Spotify on Android everything slows or freezes

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly ev...

Roadie

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I nee...

fresh-ear

Roadie

742 Views

3 replies

0 likes

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Superuser Contribution Songs saved offline stop halfway through?

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run into this issue? Should I try resyncing the songs?

Regular

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through.    Has anyone else run int...

maleramonet

Newbie

1430 Views

2 replies

0 likes

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Songs changing part way though

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing to other songs in my playlist, I tried restarting th...

Newbie

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing t...

505 Views

0 replies

1 likes

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Spotify in Audi does not show track list on MMI, but Apple Music does

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is diplay the playlist or album tracklist on the MMI ...

Newbie

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is...

MarekN

Casual Listener

15818 Views

5 replies

18 likes

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  • 5 replies
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Album cover view for library on iPhone

Spoiler (Highlight to read) Hey, whenever I change the cover of a playlist on my laptop, they don’t change on my iPhone. I’ve tried signing out and in but that didn’t change anything. I’d rather not delete the app since I’ll have to download all my s...

Music Fan

  Hey, whenever I change the cover of a playlist on my laptop, they don’t change on my iPhone. I’ve tried signing out and in but that didn’t change anything. I’d rather not delete the app since...

517 Views

0 replies

0 likes

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Volume

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

Newbie

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

521 Views

0 replies

0 likes

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Spotify Volume very low!

Hey Music Lovers! I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very very low. All other Streaming Apps are much louder than Spotify. I t...

Visitor

Hey Music Lovers!    I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very ve...

Pugy1134

Newbie

9636 Views

7 replies

0 likes

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skip track function not working with bluetooth earbuds

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I double tap the play button on the earbuds as intende...

Casual Listener

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I d...

iRanch

Newbie

13854 Views

3 replies

2 likes

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  • 3 replies
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Device Options Limited if Connected to Bluetooth Device

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any bluetooth device (i.e. connected to echo over bluetoot...

Regular

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any blu...

366 Views

0 replies

0 likes

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BMW Connected Drive and ios 11.0.2

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usable app, but since the upgrade Spotify no longer ap...

Casual Listener

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usa...

maximusv

Casual Listener

3360 Views

3 replies

3 likes

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Superuser Contribution Bug in sharing playlists

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could help me here. Thanks and best, Christian

Roadie

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could h...

straightup

Roadie

564 Views

2 replies

0 likes

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I can't listen to Spotify Online

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

Newbie

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

477 Views

0 replies

1 likes

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kkbox playlist divert to spotify

hello everyone i am a kkbox user whon want to transfer to spotify.kkbox is a app famous in asiabut didnt have such many edm or english songs in spotify when i use spotify i found some question.my playlist in kkbox cant divert to spotifymy playlist in...

Newbie

hello everyone i am a kkbox user whon want to transfer to spotify. kkbox is a app famous in asia but didnt have such many edm or english songs in spotify  when i use spotify i found some ques...

1135 Views

0 replies

0 likes

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Spotify freezes at the beginning of an ad.

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.

Visitor

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.&nb...

CC189

Newbie

814 Views

1 replies

0 likes

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Solved!! No "Available offline" button in my screen

Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen

Newbie

Hi,   I would like to listen offline, but I cannot find a "Available offline" button in my screen.   Any suggestions where to look?   I have upgraded my free account to premium a...

Bazzle50

Newbie

32273 Views

13 replies

0 likes

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Premium for Family - how does the "family" log in?

I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. He tried using my login ID and password, but doesnt' work. How can h...

Newbie

I bought the Premium for Family.  My son has a previous account but I bought the Premium.  The email was sent to him that asks him to accept the invitation, but it asks him to log in. ...

439 Views

0 replies

0 likes

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Ringtone for iphone takes place of song

(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the song, the chorus. This is the same segment I have recently sav...

Regular

(First off please move this topic to appropriate thread as couldn't post in issues.)   I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the so...

saanikakumar

Newbie

5719 Views

15 replies

2 likes

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  • 15 replies
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music playing but no sound iphone SE

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everything s fine.

Casual Listener

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everyt...

discord-317

Music Fan

1436 Views

1 replies

0 likes

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  • 1 replies
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Playlist songs not playing

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

Newbie

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

smits34

Casual Listener

448 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes