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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 70739 Views
  • 16 replies
  • 37 likes
  • 70739 Views
  • 16 replies
  • 37 likes

I phone screen jumbled

My I phone screen is all jumbled the tex is overlaying itself 

  • Newbie
  • My I phone screen is all jumbled the tex is overlaying itself 
  • 371 Views
  • 0 replies
  • 0 likes
  • 371 Views
  • 0 replies
  • 0 likes

Solved!! Up Next feature won't stop

How do I stop Up Next feature. Accidentally used it and can't stop that playlist from playing next. It interrupts other playlists

  • Casual Listener
  • How do I stop Up Next feature.  Accidentally used it and can't stop that playlist from playing next.  It interrupts other playlists
  • tower202
  • Newbie
  • 42018 Views
  • 23 replies
  • 6 likes
  • 42018 Views
  • 23 replies
  • 6 likes

Can’t download app from appstore

I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.

  • Newbie
  • I can’t download the app. I try to press the cloud thing and it loads for maybe a second but then it goes back to the cloud.
  • 338 Views
  • 0 replies
  • 0 likes
  • 338 Views
  • 0 replies
  • 0 likes

Can't log in

When I try sign in on my app says error 404 for the last week now any idea why?

  • Casual Listener
  • When I try sign in on my app says error 404 for the last week now any idea why?
  • 373 Views
  • 0 replies
  • 0 likes
  • Login
  • 373 Views
  • 0 replies
  • 0 likes

Solved!! iPhone possessed

I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I turned Siri off but now it is voice control that pops ...

  • Casual Listener
  • I recently bought a subscription to Spotify and I have been playing it on my iPhone but I have been having lots of trouble. Siri would randomly pop up all of the time while I was playing music. I tur...
  • Julia88
  • Newbie
  • 19631 Views
  • 4 replies
  • 0 likes
  • 19631 Views
  • 4 replies
  • 0 likes

Consulta con las descargas

Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar bajando playlist en la noche por ejemplo. Gracias

  • Newbie
  • Buenos dias, soy usuario premium y cuando pongo a descargar canciones y dejo el telefono, al apagarse la pantalla se pausan las descargas. Hay alguna manera de que esto no suceda? Para poder dejar ba...
  • 441 Views
  • 0 replies
  • 0 likes
  • Consulta con las descargas
  • 441 Views
  • 0 replies
  • 0 likes

Software update 11.12 on iPhone erased my Spotify librar

Hello guys!i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!

  • Newbie
  • Hello guys! i have recently updated my iPhone with the new software 11.12 and it has erased all libraries on all devices. Please help!
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

unpossible to cast downloaded playlist to chromecast from iOs

Hi,using iPadPro, iOs 11, spotify, chromecast audio.I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instant: Desole! Impossible de lire ce contenu si vous etes c...

  • Casual Listener
  • Hi, using iPadPro, iOs 11, spotify, chromecast audio. I have a downloaded playlist. I can play it locally but I can't send to to chromecast. Message is (in French): Lecture impossible pour l'instan...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Music pausing when notifications recieved

Hi! On my iPhone with iOS 11.2.1 this is happening: I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that notification, music is paused. (even if i have on silent mode). How can...

  • Casual Listener
  • Hi! On my iPhone with iOS 11.2.1 this is happening:   I play some music on spotify on my bluetooth device. BUT: Then I recieve a notification from e.g. sapchat. Upon receiving that&n...
  • josefinhakanson
  • Casual Listener
  • 786 Views
  • 1 replies
  • 1 likes
  • 786 Views
  • 1 replies
  • 1 likes

Upgrading to premium

Hey there Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but... I've clicked on the more info link as I log in, the page has no hyperlinks or update options it's info only.When the ads come up in...

  • Newbie
  • Hey there    Im trying to avail of the Christmas special, 3 month of premium for 99c. I assumed it would be simple but...     I've clicked on the more info link as I log in, t...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Lecture impossible actuellement (unpossible to play now)

Bonjour,j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture impossible actuellement". D'autres applications (comme lo...

  • Casual Listener
  • Bonjour, j'ai un iPad pro (ios 11), qui envoye mes musiques sur une chromecast. Ca fonctionnait parfaitement hier. Aujourd'hui, spotify m'indique a cote de l'appareil (qu'il voit bien) "lecture...
  • 410 Views
  • 0 replies
  • 1 likes
  • 410 Views
  • 0 replies
  • 1 likes

falling 4 me t-milly

one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?

  • Newbie
  • one day i went to listen to the song falling 4 me by t-milly featuring lil peep and it said it’s currently unavailable. when is it going to be available again?
  • 364 Views
  • 0 replies
  • 0 likes
  • 364 Views
  • 0 replies
  • 0 likes

stop shuffling

how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!

  • Newbie
  • how do I stop an album from shuffling? I cant get albums to play straight through and its making me crazy!
  • user-removed
  • Not applicable
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

premium account doesn't work

My free Month ended and so i thought that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account starts or what other Problem can it be? I deleted the app, swi...

  • Newbie
  • My free Month ended and so i thought  that my Premium account started but i can't hear my music, only with shuffle and the songs are grey. Do I have to do something that my Premium account start...
  • Bethany_Dawn
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Full-Screen Playback UI

Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature. - It’s horrible when driving, requiring two taps to skip songs.- It mangles album art- I feel the default U...

  • Newbie
  • Some playlists display a full-screen UI when playing. I find this awful and want to disable it – I actively avoid playlists with this feature.   - It’s horrible when driving, requiring two tap...
  • 463 Views
  • 0 replies
  • 0 likes
  • UI
  • 463 Views
  • 0 replies
  • 0 likes

iPhoneX/iOS 11 not playing Spotify via car USB

Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB, the phone stops playing music. Any recommendations...

  • Newbie
  • Is anybody having trouble with iPhone X not playing music via car USB lightning port? I have no problems playing podcasts or Spotify from bluetooth sync to my vehicle, but as soon as I plug into USB,...
  • 872 Views
  • 0 replies
  • 2 likes
  • 872 Views
  • 0 replies
  • 2 likes

If I'm playing songs from my iphone does it show up on someone else's friend feed?

Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.

  • Newbie
  • Is it only when youre playing from your desktop that other people can see what you're playing or from your iphone as well? Can't find an answer anywhere.
  • Bethany_Dawn
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Web Player connecting to iphone

Hi All, When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone. Is this to do with Spotify connect? I don't have wifi at work and I don't want...

  • Newbie
  • Hi All,   When I use the web player at work, Spotify pops up on my phone. The app isn't open so I can't close it, but I can change the music on the web player from my phone.   Is this t...
  • Bethany_Dawn
  • Community Legend
  • 1188 Views
  • 1 replies
  • 0 likes
  • 1188 Views
  • 1 replies
  • 0 likes

Only four songs when searching offline

When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the picture, if i search for arcade fire, of which i have...

  • Casual Listener
  • When I search in the searcher, offline, for an artist or a song that i have downloaded, only four songs appear, and i have more than four downloaded, it happens all the time. As you can see in the pi...
  • 303 Views
  • 0 replies
  • 0 likes
  • 303 Views
  • 0 replies
  • 0 likes

Shuffle keeps turning itself back on

Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to the album in order, well, I’d like to but the shuffle...

  • Newbie
  • Hi, i’ve seen this issue addressed for Mac users but not for people listening on their iPhone like myself, I listen to a lot of albums (rather than playlists) and like any sane person, I listen to th...
  • 920 Views
  • 0 replies
  • 8 likes
  • 920 Views
  • 0 replies
  • 8 likes