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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136508 Views
  • 503 replies
  • 108 likes
  • 136508 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94701 Views
  • 19 replies
  • 38 likes
  • 94701 Views
  • 19 replies
  • 38 likes

Full screen artwork is missing!!!

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.

  • Casual Listener
  • I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's  a great feature. Thanks for any help. 
  • 528 Views
  • 0 replies
  • 0 likes
  • 528 Views
  • 0 replies
  • 0 likes

All songs gone from phone and history lost

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...

  • Newbie
  • Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...
  • 708 Views
  • 0 replies
  • 1 likes
  • 708 Views
  • 0 replies
  • 1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

  • Music Fan
  • Is there a way to view my play queue in the new iPad version?  A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all.  Today, I wanted to listen to a ...
  • andresgz
  • Newbie
  • 120188 Views
  • 104 replies
  • 39 likes
  • 120188 Views
  • 104 replies
  • 39 likes

creating a playlist

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

  • Newbie
  • when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

  • Newbie
  • Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
  • 407 Views
  • 0 replies
  • 0 likes
  • 407 Views
  • 0 replies
  • 0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

  • Newbie
  • I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
  • 423 Views
  • 0 replies
  • 0 likes
  • 423 Views
  • 0 replies
  • 0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

  • Casual Listener
  • Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
  • 535 Views
  • 0 replies
  • 6 likes
  • 535 Views
  • 0 replies
  • 6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

  • Newbie
  • I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

  • Music Fan
  • Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...
  • 791 Views
  • 0 replies
  • 6 likes
  • 791 Views
  • 0 replies
  • 6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com

  • Newbie
  • O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema.   Email: x-brunogalvao@hotmail.com
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! How to listen to Spotify on airplane mode

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

  • Casual Listener
  • I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
  • Mlaguerre92
  • Casual Listener
  • 183538 Views
  • 7 replies
  • 0 likes
  • 183538 Views
  • 7 replies
  • 0 likes

Help

1.does the 7-day free trial cost money if it ends? 2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?

  • Newbie
  • 1.does the 7-day free trial cost money if it ends?   2.if I buy the $0.99 with the 7-day free trial, will it do something to cost extra money?
  • Luke
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Songs won't start playing when they're also in the local library

As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago.For example I saved Blink-182's album California in my local storage.Everytime I want to play a song of that album it wou...

  • Casual Listener
  • As said in the heading. I can't state a specific date when this started but it should've be approximately two to three weeks ago. For example I saved Blink-182's album California in my local stora...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

[Discover] View previous Discover Weekly playlists

Hi! I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list. I was listening it only via iPhone. There is nothing in the history on my Mac or iPhone and I would love to extract the titles of ...

  • Regular
  • Hi!   I had a great playlist "discover weekly" last week, but then it has updated and I cannot find songs from that list.   I was listening it only via iPhone.   There is no...
  • Bittencourt
  • Spotify Star
  • 22531 Views
  • 2 replies
  • 2 likes
  • 22531 Views
  • 2 replies
  • 2 likes

Music keeps stopping on my iPhone

My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tried everything I can think of. Anyone have any sugg...

  • Newbie
  • My music keeps stopping. Not pausing or a break in signal but it just stops and the only way to make it start again is to touch the cursor on the time elapsed bar at the bottom of the screen. I've tr...
  • Hannnelson
  • Casual Listener
  • 52237 Views
  • 40 replies
  • 3 likes
  • 52237 Views
  • 40 replies
  • 3 likes

All my playlists disappeared

Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them because I never deleted them... SOS

  • Newbie
  • Went on like normal today but all my custom playlists are gone, talking about 30 separate playlists, and only about 7 generic playlists that I have never seen before are there. Can't recover them bec...
  • jsannn
  • Community Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • 516 Views
  • 1 replies
  • 0 likes

New Feature/Update?

I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice.This is not typical from the square album cover. Image by itself. When this song is played, i...

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  • Newbie
  • I saw on one specific song that they have a full background instead of the usual small square album image? Is this a new feature because this is pretty nice. This is not typical from the square al...
  • 785 Views
  • 0 replies
  • 0 likes
  • 785 Views
  • 0 replies
  • 0 likes

Albums won't stop shuffling

Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?

  • Casual Listener
  • Even when I grey out the shuffle button on my iPhone, Spotify albums keep shuffling. Anyone have any solutions for this?
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Edit shared playlist - not possible

Hi, updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported playlist furthermore. It us just a static list ;-(. They cannot add f...

  • Casual Listener
  • Hi,   updated my account to a family account and shared (via WhatsApp) dedicated playlists with family members to their account. Unfortunately it is not possible to edit the imported play...
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

I can't make my Spotify playlists secret

Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it says that it's secret. But if i go into the playlist...

  • Newbie
  • Hi! I have a problem. I've been trying to make a few playlists secret on my IOS device, but I can't seem to make them private, well the option is there to make the playlist secret, and when I do it s...
  • 565 Views
  • 0 replies
  • 0 likes
  • 565 Views
  • 0 replies
  • 0 likes