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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 63463 Views
  • 16 replies
  • 37 likes
  • 63463 Views
  • 16 replies
  • 37 likes

Plays partial songs then goes to next song

My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to do this getting shorter with each song until eventually it ...

  • Casual Listener
  • My spotify will play fine for an hour then all of a sudden the album covers stop showing and it will only play the 1st 30 seconds or so of a song & then go to the next song & it continues to ...
  • Soundguy357k
  • Newbie
  • 1680 Views
  • 4 replies
  • 0 likes
  • 1680 Views
  • 4 replies
  • 0 likes

Account not exist. Urgent

I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the password. my access method is by facebook. Thanks

  • Newbie
  • I have problems to login. Today when I entered the app, I took my account and asked me to re-enter all day trying to enter and said that my account does not exist or there may be an error in the pass...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Genius Not showing up

I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up. Thx,Justin

  • Newbie
  • I have an iPhone and pay for premium but the genius lyrics will not show up on my phone. I checked on my friends iPhone who also has premium and the genius lyrics showed up.  Thx, Justin
  • 383 Views
  • 0 replies
  • 0 likes
  • 383 Views
  • 0 replies
  • 0 likes

Spotify rapidly skipping songs when connected to car USB

To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just playing on my phone, or connected to the Outlander's...

  • Newbie
  • To begin: I have Spotify premium on mobile, updated to most recent update; an iPhone 6s; and a just-bought 2016 Mitsubishi Outlander. Spotify works fine in almost every way, on my Macbook Pro, just p...
  • 1648 Views
  • 0 replies
  • 2 likes
  • 1648 Views
  • 0 replies
  • 2 likes

Failure to Download

Hi! I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is no space left on this device'. I have an iPhone 5c and acc...

  • Regular
  • Hi!  I believe this has probably been posted before but I can't seem to find a solution. Very often when I go to download a playlist or album, it says 'downloading has stopped because there is ...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
  • 0 replies
  • 0 likes

Solved!! playlist destroyed, deleted

Hi, music is all my life and I have a huge problem. This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and worse than that almost half of the playlist disappeared, so...

  • Newbie
  • Hi, music is all my life and I have a huge problem.  This morning I tried to put a song on my main playlist, but the playlist is completely destroyed: the songs are not in the same order, and w...
  • mateusgennari
  • Music Fan
  • 886 Views
  • 1 replies
  • 0 likes
  • 886 Views
  • 1 replies
  • 0 likes

Can't sort songs by artist

I can't sort songs by artist. Only by title and recently added. Only in playlists you can sort by artists, but not in saved songs.

  • Roadie
  • I can't sort songs by artist. Only by title and recently added.   Only in playlists you can sort by artists, but not in saved songs.
  • mateusgennari
  • Music Fan
  • 1633 Views
  • 1 replies
  • 0 likes
  • 1633 Views
  • 1 replies
  • 0 likes

Offline song library keeps re-syncing and my playlist count keeps decreasing

I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number of songs in my playlist keeps getting smaller.I re...

  • Casual Listener
  • I just upgraded to an iphone 7 plus with 256gb of space. When I try syncing my songs playlist the app keeps starting song downloads from scratch each time I restart the app. I also noticed the number...
  • spsomerton
  • Newbie
  • 1038 Views
  • 7 replies
  • 0 likes
  • 1038 Views
  • 7 replies
  • 0 likes

iOS 11.2.1 behind the lyrics does’t work

Hello,i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest version of Spotify.Any help ?

  • Newbie
  • Hello, i have tried everything from reinstall application to logout and it still doesn’t work. I don’t even have the option in the playback section to enable/disable lyrics and i have the latest ver...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

How to sort music on iPhone by recently added?

I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i know on the macbook you can press the little calenda...

  • Newbie
  • I've having trouble sorting my music even with edit button, its just taken 20000 years to sort all my music into the order they want. Is there a way to sort music by recently added on the iPhone? i k...
  • user-removed
  • Not applicable
  • 591 Views
  • 1 replies
  • 0 likes
  • 591 Views
  • 1 replies
  • 0 likes

I need help!!

Hello ! I just got Spotify premium deal for 3 months only for $0.99 and it does not seem to be working. It still says that I am on Free Subscription but I already paid.

  • Visitor
  • Hello ! I just got Spotify premium deal for 3 months only for $0.99 and it does not seem to be working. It still says that I am on Free Subscription but I already paid.
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Can't reach the lowest volume

Hey!I'm streaming from my iPad / iPhone X to my AppleTV 4K HDR and the last "markup" of volume does not respond.So I can not completely turn off the volume with the volume buttons.iPad / iPhone X and ATV 4k HDR have the latest OS and I have tried to ...

  • Casual Listener
  • Hey! I'm streaming from my iPad / iPhone X to my AppleTV 4K HDR and the last "markup" of volume does not respond. So I can not completely turn off the volume with the volume buttons. iPad / iPhone...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Spotify Connect volume slider

It looks quite convenient to have volume control for Spotify Connect devices. It works well when connected to some average bluetooth speaker, but I use to play Spotify music on my home receiver, which is 800 Watt power. Volume slider is usually turne...

  • Casual Listener
  • It looks quite convenient to have volume control for Spotify Connect devices. It works well when connected to some average bluetooth speaker, but I use to play Spotify music on my home...
  • sneak1337
  • Casual Listener
  • 1798 Views
  • 3 replies
  • 15 likes
  • 1798 Views
  • 3 replies
  • 15 likes

My tracks BBC

Where can I find my liked tracks from bbc in Spotify?

  • Newbie
  • Where can I find my liked tracks from bbc in Spotify?
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes

Solved!! Small Clock on Spotify Icon?

There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms.

  • Newbie
  • There is a small alarm clock in the top right corner of my Spotify app icon. Does anyone know what this means? As far as I know, Spotify doesn’t have alarms. 
  • Pink_99
  • Newbie
  • 12664 Views
  • 1 replies
  • 0 likes
  • 12664 Views
  • 1 replies
  • 0 likes

Music stops playing automatically

So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?

  • Casual Listener
  • So I have a problem when I am listening to music and I switch to Snapchat it stops playing. When I get a notification while listening to music my music stops playing. Why is this happening ?
  • KaraAustin
  • Newbie
  • 6996 Views
  • 4 replies
  • 0 likes
  • 6996 Views
  • 4 replies
  • 0 likes

Search by label no longer working

Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed? I’ve had a look through answers on here but I can...

  • Casual Listener
  • Hello, I used to be able to search by label using either label:example or label:”example record label”. I now get no results, even for ones I used to look at regularly, has the way to do this changed...
  • 290 Views
  • 0 replies
  • 1 likes
  • 290 Views
  • 0 replies
  • 1 likes

Playing entire library on shuffle

Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify. Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including playlists) or shuffle a specific playlist. You can do this o...

  • Newbie
  • Hi all, I’m using Spotify on my iPhone 6 with the latest version of Spotify.   Something I find really annoying is not being able to shuffle all, I either have to shuffle songs (not including ...
  • 1elucidator
  • Newbie
  • 829 Views
  • 1 replies
  • 4 likes
  • 829 Views
  • 1 replies
  • 4 likes

shuffle play

When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i get to listen to The song that i acctually wan’t t...

  • Newbie
  • When i find The song i wan’t to play, i can’t tap it, i can’t make it start, all i can do is tap The shuffle play button, and then it plats sine random song that i don’t wan’t to listen to, how Can i...
  • Kurripu
  • Casual Listener
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes