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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137739 Views
  • 503 replies
  • 108 likes
  • 137739 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

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  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 96756 Views
  • 19 replies
  • 38 likes
  • 96756 Views
  • 19 replies
  • 38 likes

Local Files looks synced but wont play? (video Included)

I'm posting a Video where i try to play a local file that i've synced, but it won't play! All other local files plays easily on the phone, and this file also plays on the computer in mp3 format so it shouldn't be anything wrong. I don't have a clue w...

  • Newbie
  • I'm posting a Video where i try to play a local file that i've synced, but it won't play! All other local files plays easily on the phone, and this file also plays on the computer in mp3 fo...
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Interface is a buggy mess on iPhone SE

Using Spotify Premium v8.4.28.1104 on an iPhone SE running iOS 11.2.1. 1. Edit button in 'Songs' view is off margin.2. 'Now playing' background blurs with the colors of the next track's artwork.3. Play queue doesn't show some tracks.4. Play queue tex...

  • Newbie
  • Using Spotify Premium v8.4.28.1104 on an iPhone SE running iOS 11.2.1.   1. Edit button in 'Songs' view is off margin. 2. 'Now playing' background blurs with the colors of the next track's ar...
  • 558 Views
  • 0 replies
  • 0 likes
  • 558 Views
  • 0 replies
  • 0 likes

Can’t find release radar / log into Facebook

My Spotify account was back to free after i had to re subscribe to Spotify. After i am able to listen to premium I’m not able to log into Facebook like i was before or find the release radar playlist. I’ve logged out of Facebook and Spotify and signe...

  • Casual Listener
  • My Spotify account was back to free after i had to re subscribe to Spotify. After i am able to listen to premium I’m not able to log into Facebook like i was before or find the release radar playlist...
  • guidreer
  • Music Fan
  • 828 Views
  • 3 replies
  • 0 likes
  • 828 Views
  • 3 replies
  • 0 likes

Solved!! I can’t play some songs on my iPhone

I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS music. so I wanna know if someone has a solution to this pro...

  • Casual Listener
  •   I updated my iPhone 6s Plus to iOS 11.2.1, but after the update I saw that some songs can’t start on my Spotify (downloaded songs and only on my iPhone). even songs that I added from my iOS m...
  • guidreer
  • Music Fan
  • 8372 Views
  • 4 replies
  • 1 likes
  • 8372 Views
  • 4 replies
  • 1 likes

Solved!! Playlist overlap trouble

I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playlist and then reverts back to the Christmas playlist....

  • Casual Listener
  • I was completely satisfied with premium for 9.99/mo until I created a Christmas playlist. What happens is when I choose to listen to one of my other playlists one song will play from the other playli...
  • guidreer
  • Music Fan
  • 1218 Views
  • 3 replies
  • 1 likes
  • 1218 Views
  • 3 replies
  • 1 likes

Really slow download to offline

I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours

  • Casual Listener
  • I have like 35G or more and a brand new iPhone 8 and on very fast wifi why is mine only downloading 16 songs in over three hours
  • 528 Views
  • 0 replies
  • 3 likes
  • 528 Views
  • 0 replies
  • 3 likes

Songs keep randomly stopping & skipping on its own

Hi, I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1. kindly advise and assist. Thank you.

  • Newbie
  • Hi,    I’m on Spotify premium. However, recently the songs keep stopping & skipping on its own. I’m using iPhone 7 Plus running on IOS 11.2.1.   kindly advise and assist. ...
  • MattLancer
  • Casual Listener
  • 932 Views
  • 2 replies
  • 0 likes
  • 932 Views
  • 2 replies
  • 0 likes

New iPhone X - no local files will download

Hello All, I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play on my MacBook laptop). After reinstalling, now those files/s...

  • Regular
  • Hello All,   I've just gotten an iPhone X. Removed and reinstalled the Spotify app, because none of my downloaded local files would play on the iPhone via Connect (even though they would play ...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Unable to Chromecast to an Audio Group (Multiple Chromecast Audio devices in sync)

I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices). One of my devices is a Vizio Soundbar. The other is a Chromecast Audi...

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  • Casual Listener
  • I'm having issues sending Chromecast Audio from my iPhone 6 running the latest version of iOS 10.2 and Spotify 6.8.0 to an Audio Group (multiple speakers/chromecast audio devices).   One of my...
  • PAPPL
  • Regular
  • 2645 Views
  • 7 replies
  • 2 likes
  • 2645 Views
  • 7 replies
  • 2 likes

Full screen artwork is missing!!!

I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's a great feature. Thanks for any help.

  • Casual Listener
  • I enjoyed the full screen album artwork for a while on my iPhone. Now its gone. How to get it back??? It's  a great feature. Thanks for any help. 
  • 528 Views
  • 0 replies
  • 0 likes
  • 528 Views
  • 0 replies
  • 0 likes

All songs gone from phone and history lost

Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in history so only required re-downloading.Re-installin...

  • Newbie
  • Woke up to 2018 with no songs on my phone and all record of artists and songs listened to gone. Only playlists remained. Previously I’ve had issues where songs cleared from my phone but remained in h...
  • 709 Views
  • 0 replies
  • 1 likes
  • 709 Views
  • 0 replies
  • 1 likes

Solved!! View Queue on iPad?

Is there a way to view my play queue in the new iPad version? A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all. Today, I wanted to listen to a playlist and one song played and then one of the old songs I ha...

  • Music Fan
  • Is there a way to view my play queue in the new iPad version?  A couple of days ago, I had queued up a bunch of songs, but I didn't end up playing them all.  Today, I wanted to listen to a ...
  • andresgz
  • Newbie
  • 120323 Views
  • 104 replies
  • 39 likes
  • 120323 Views
  • 104 replies
  • 39 likes

creating a playlist

when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.

  • Newbie
  • when I create a playlist the list of songs overlap each other and make it difficult to read them. This is on my Spotify app on my iPhone. I wondered why this just all of a sudden started happening.
  • 389 Views
  • 0 replies
  • 0 likes
  • 389 Views
  • 0 replies
  • 0 likes

Imported Music not Working

Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It just skips songs until it eventually finds one that...

  • Newbie
  • Despite having imported my music files from the Music app I don’t seem to be able to play any of my jams. Neither from my library nor searching the album online and playing the song individually. It ...
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Not Accepting my VISA Prepaid Debit

I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I went to the support page and made sure my card met al...

  • Newbie
  • I'm trying to buy Spotify Premium for 0.99$ for 3 months with a VISA prepaid debit card, but my card is not being accepted. I'm desperately trying to get this deal because today is the last day. I we...
  • 424 Views
  • 0 replies
  • 0 likes
  • 424 Views
  • 0 replies
  • 0 likes

iOS release notes

Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and I would like to know about the improvements made t...

  • Casual Listener
  • Hello to all the community, I have been a Premium customer for a long time now and still do not understand why Spotify does not communicate on release notes with every update? I pay for a service and...
  • 538 Views
  • 0 replies
  • 6 likes
  • 538 Views
  • 0 replies
  • 6 likes

Shuffling?

I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet it will still shuffle. I’m not sure why it started...

  • Newbie
  • I’m a premium user, so I’m not having a problem with the shuffle option. My Spotify won’t STOP shuffling, whether the shuffle button is illuminated or NOT. I can toggle the shuffle button OFF and yet...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

[Feature Request] Smart Invert Support

Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode. Spotify already has a gorgeous dark theme, so all it ta...

  • Music Fan
  • Please look into adding support for this key iOS accessibility feature. It allows people with visual disabilities (or dark mode enthusiasts like myself) to enjoy the apps they live in dark mode.&nbsp...
  • 795 Views
  • 0 replies
  • 6 likes
  • 795 Views
  • 0 replies
  • 6 likes

Problema na conta premium

O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema. Email: x-brunogalvao@hotmail.com

  • Newbie
  • O pagamento da fatura de 12.2017 foi efetuado e nao consigo acessar minha conta premium. Favor encontrar em contato com urgencia solucionando o problema.   Email: x-brunogalvao@hotmail.com
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Solved!! How to listen to Spotify on airplane mode

I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode

  • Casual Listener
  • I'm going on a plane soon and it's a long flight. I'm wondering how do I listen to my music on my iPhone 6 if I have Spotify premium and I'm on airplane mode
  • Mlaguerre92
  • Casual Listener
  • 184180 Views
  • 7 replies
  • 0 likes
  • 184180 Views
  • 7 replies
  • 0 likes