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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42834 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

108001 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1585 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301461 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127389 Views

19 replies

38 likes

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  • 19 replies
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Stuck on "a brief message from out sponsors"

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the "A brief message from our sponsors" screen. Clicking through to the advertised content does not make any difference to continue...

Casual Listener

Over the past 2 weeks both ipad air 2 and iphone 7 spotify players (non subscription based) have been getting stuck on the  "A brief message from our sponsors" screen. Clicking through to the ad...

ninjap9

Casual Listener

2039 Views

3 replies

2 likes

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  • 3 replies
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How to delete multiple songs within a playlist on Mac

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac?? I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my playlist. For example the last 100 songs. I dont want to...

Casual Listener

Hi does anyone know how to delete multiple songs within a playlist on OS or Mac??  I have reached the limit in songs I can play offliine and would like to delete some of the songs that are on my...

Galdot

Newbie

186048 Views

11 replies

9 likes

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  • 11 replies
  • 9 likes

How can you group songs by Album once you’ve selected an Artist?

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order. On spotify, it’s just a huge, alphabetical list of every son...

Newbie

Firstly, I’m brand new to Spotify. Just switched from Apple Music. In Apple Music, once you click an artist from the artist list, it displays their songs grouped by album, in release order.  &n...

1368 Views

0 replies

5 likes

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  • 0 replies
  • 5 likes

Devices

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

Newbie

My ex girlfriend is still using my Spotify that I pay for, how do I remove her phone?

imattolo

Community Legend

596 Views

1 replies

0 likes

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  • 1 replies
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advertise in premium

I switched to android iOS I have a premium subscription but I see advertisements ..

Newbie

I switched to android iOS I have a premium subscription but I see advertisements ..

imattolo

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
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Songs stop playing after ~10 seconds

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the song. i've tried to hard reset my iPhone, deleted the Spoti...

Newbie

Hi, I've been a premium member for a while, but for the past few days I've had a problem when streaming songs to my iphone X. 9/10 of the time it will stop playing around 10 seconds into the son...

3261 Views

0 replies

35 likes

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  • 35 likes

Equalizer loses settings after a short time

The build-in spotify equalizer loses my selected profile every few startup on my iPhone.When I check the equalizer settings, the checked profile is gone, and the sound is also hearable not equalized. The "Equalizer" checkbox is still on, but if I tur...

Casual Listener

The build-in spotify equalizer loses my selected profile every few startup on my iPhone. When I check the equalizer settings, the checked profile is gone, and the sound is also hearable no...

505 Views

0 replies

0 likes

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  • 0 replies
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Behind the Lyrics not working on latest version

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months. I’ve tried songs that have been hugely popular li...

Newbie

I have a iPhone 6s on iOS 11.2.1 with the lastest version of the app and there is no option to view lyrics of songs. I’ve had it on previous versions before I switched to Apple Music for a few months...

DarkStoic

Newbie

666 Views

1 replies

0 likes

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HELP! I added songs but won’t play on my iPhone

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need to know how to add the songs that are on my laptop...

Casual Listener

I added songs to my playlist on my laptop and I can listen to them while on my laptop. However, when I go check my playlist on my phone those songs are not there? But they appear on my laptop. I need...

315 Views

0 replies

0 likes

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Spotify doesn’t loging as premium count.

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login my count and the app never recognize me as a premium user, even thought when I have sett the offline mode on my iphone. there is any w...

Newbie

hi, I bought a premium count... I’m logged in my iphone, last days y bought an ipod touch and i have tried to login  my count and the app never recognize me as a premium user, even tho...

355 Views

0 replies

0 likes

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Solved!! Spotify doesn't let me connect on Iphone because of being in a foreign country.

Hi there and looking for help within this community and or Spotify.I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I discovered I need to change the country in settings to ...

Casual Listener

Hi there and looking for help within this community and or Spotify. I moved to Ireland eight month ago and stopped using the Premium account because I generally dont listen to music that often. I di...

anelisasu

Casual Listener

1558 Views

6 replies

0 likes

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Spotify didn’t work with iOS 5.1.1

HiI have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist.I can play the the saved playlist. Does anybody have the same problem.cheers

Newbie

Hi I have a iPod 1 Touch with iOS 5.1.1 and the Spotify App didn’t work. I can’t search for any artist. I can play the the saved playlist.    Does anybody have the same problem. cheers

653 Views

0 replies

2 likes

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No behind the lyrics in settings

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it. I have the version 8.4.28.1104 installed.

Newbie

Hey I have a problem. I have the option „Behind the lyrics“ not on my iPhone although all of my family have it.  I have the version 8.4.28.1104 installed. 

447 Views

0 replies

0 likes

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Custom Playlist Covers PLEASE

I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include this feature in the next update and I will rate it ...

Newbie

I love everything to do with the Spotify app for iOS, but the one thing that would make it so much better is if community users could change their playlist covers like on the desktop! Please include ...

DandyStylez

Casual Listener

962 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

After running Spotify on Android everything slows or freezes

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I need to restart my phone after using Spotify nearly ev...

Roadie

After running Spotify on Android for a while (maybe an hour or more) everything slows or completely freezes when I go back to using my phone. This happens consistently and only with Spotify. So I nee...

fresh-ear

Roadie

790 Views

3 replies

0 likes

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Superuser Contribution Songs saved offline stop halfway through?

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through. Has anyone else run into this issue? Should I try resyncing the songs?

Regular

I've been traveling a lot lately so I saved a good amount of my music offline, however, I've noticed that almost every song stops a little over halfway through.    Has anyone else run int...

maleramonet

Newbie

1473 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Songs changing part way though

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing to other songs in my playlist, I tried restarting th...

Newbie

Hey I have an iPhone 8 and my Spotify started changing songs after about 20 seconds, it was working fine this morning now it’s doing this and I can’t even get though one song it just keeps changing t...

529 Views

0 replies

1 likes

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Spotify in Audi does not show track list on MMI, but Apple Music does

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is diplay the playlist or album tracklist on the MMI ...

Newbie

I'm able to play Spotify via Bluetooth on my 2017 Audi A4 (I don't have Carplay). The current playing song is displayed on the MMI, I'm able to pause, play previous and next songs. What I can't do is...

MarekN

Casual Listener

15921 Views

5 replies

18 likes

  • 15921 Views
  • 5 replies
  • 18 likes