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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236310 Views

27 replies

5 likes

  • 236310 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117693 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2654 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305113 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130473 Views

19 replies

38 likes

  • 130473 Views
  • 19 replies
  • 38 likes

Payment

I can’t pay for my account because it doesn’t accept my credit cards. What can i do plss help?

Newbie

I can’t pay for my account because it doesn’t accept my credit cards. What can i do plss help?

332 Views

0 replies

0 likes

  • 332 Views
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playlist

I haven't learned how to manuveur yet so help me please. How do I create a playlist playing a mix of all the songs that an artist performs?

Newbie

I haven't learned how to manuveur yet so help me please. How do I create a playlist playing a mix of all the songs that an artist performs?

Bethany_Dawn

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist issue

Hello there,I’m trying to listen to my playlist in alphabetical order by artist, however, after I listen to it for a bit it will jump back to the beginning and restart again. It’s not set on shuffle or repeat. Thank you.

Regular

Hello there, I’m trying to listen to my playlist in alphabetical order by artist, however, after I listen to it for a bit it will jump back to the beginning and restart again. It’s not set on shuffl...

Jack

Roadie

597 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! 100 downloads limit?

Hey everyone, for the last few years i’ve been saving songs in my offline playlist. I just figured out that the playlist is almost 33gb,is it possible to only have the 100 last added songs saved for offline?

Casual Listener

Hey everyone,  for the last few years i’ve been saving songs in my offline playlist.  I just figured out that the playlist is almost 33gb, is it possible to only have the 100 last added ...

Bethany_Dawn

Community Legend

4547 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Playlists not loading

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why this is happening?

Newbie

Ever since I updated my Spotify when I scroll through my playlists a little circle comes up that means it's loading and it either never does or takes a long time to load all my songs. Any idea why th...

Bsusman1

Casual Listener

3340 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Iphone 10

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any ideas why this is? It looks like the songs have been...

Newbie

I recenlty upgraded to an Iphone 10 and installed spotify and donwloaded my playlists. Some of my playlist are now scrambled and song titles are sitting on top of each other. See attached file. Any i...

imattolo

Community Legend

799 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

sizzling song in bluetooth in my car and in my helmet

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ..Is there a setting with the iphone X? or in Spoti...

Casual Listener

hello, I have an Iphone X, and, I don t know if it's since then, but on some songs, even at low volume, some songs sizzle, whether in my car in Bluetooth or in my headphones Bose always in bluetooth ...

benny47

Casual Listener

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Almost impossible to delete a song

Why have it been made so extremely difficult to delete songs from playlists?I have some really large playlists, and it is almost impossible.Before it was an option to delete by swiping.Now you have to remember which song to delete, open the edit func...

Newbie

Why have it been made so extremely difficult to delete songs from playlists? I have some really large playlists, and it is almost impossible. Before it was an option to delete by swiping. Now you ...

leonardo_97

Music Fan

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

App IOS

I can not play my music in the IOS App

Newbie

I can not play my music in the IOS App

547 Views

0 replies

0 likes

Premium
  • 547 Views
  • 0 replies
  • 0 likes

Solved!! iOS 6 Support Announcement

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform. We obviously take retiring platform versions very seriously, and this decision was made with the goal of creating the best experi...

Spotify

Hey everyone, the Spotify Community team here.Today we’re announcing that we will no longer support iOS 6 as a platform.   We obviously take retiring platform versions very seriously, a...

menandroo

Newbie

88918 Views

112 replies

0 likes

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  • 112 replies
  • 0 likes

Last song on queue not visible

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

Newbie

On my iPhone I have a problem where the last song in my queue is invisible (there’s a gap where it should be) and so I can’t move or remove it. Please fix it!

awesterfield6

Casual Listener

1203 Views

1 replies

4 likes

  • 1203 Views
  • 1 replies
  • 4 likes

Genius

They dont Show me the Button in Settings for „Genius“

Casual Listener

They dont Show me the Button in Settings for „Genius“

user-removed

Not applicable

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Music interrupted by notifications

I am a iPhone user with iOS11,it starts yesterday.When there’s a notification,my music just stop entirely. It is extremely annoying to me as I like listen music when I taking a bath,I still can’t figure out why it stops my music.

Newbie

I am a iPhone user with iOS11,it starts yesterday.When there’s a notification,my music just stop entirely. It is extremely annoying to me as I like listen music when I taking a bath,I still can’t fig...

Knipeabigail

Newbie

1453 Views

1 replies

0 likes

  • 1453 Views
  • 1 replies
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spotify premium on iphone 6 pauses and plays/skips songs constantly

I have spotify premium on my new iphone 6 and after a few seconds into a song it begins pausing/playing randomly and often skips songs in 10 second chunks. I have deleted and redownloaded the app and also tried different headphones and neither of the...

Newbie

I have spotify premium on my new iphone 6 and after a few seconds into a song it begins pausing/playing randomly and often skips songs in 10 second chunks. I have deleted and redownloaded the app and...

509 Views

0 replies

2 likes

  • 509 Views
  • 0 replies
  • 2 likes

cannot connect to Last.fm

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Newbie

Under settings on iPhone Spotify where you connect your scrobbling for last.fm account it says that my username and password are incorrect when they are not. Does anyone know what to do about this?

Bethany_Dawn

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Nothing is loading.

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cellular data, so it’s not my connection to WiFi.

Casual Listener

So, I can only see songs I have saved or playlists I have listened to recently. Nothing else appears to be loading. I deleted the app and downloaded it again. Anyone else having this issue? I use cel...

brennacad

Casual Listener

1490 Views

4 replies

0 likes

  • 1490 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't search for songs while not connected to wifi (Premium)

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

Newbie

I have a problem with my premiun.. It wont search for song while im on 4g or 3g and yes i do have premium. it only allows me searching for songs while on wifi, and i have tried allmost everything. thx

sks1996

Newbie

1421 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Can’t search or load anything

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Casual Listener

I can’t search for music or have my home page load. I have internet because I can play all the songs in my library. None of my music is saved. I have reset my phone 3 times already. Help lol

Djevulsk

Casual Listener

3027 Views

7 replies

1 likes

  • 3027 Views
  • 7 replies
  • 1 likes

Solved!! *some* songs won't sync to offline, others will

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space.

Casual Listener

I have quite a few playlists and a lot of offline songs that I can play offline, but others will not sync. I'm not sure what to do. I have 14GB free space. 

carissamarderos

Newbie

95814 Views

22 replies

14 likes

  • 95814 Views
  • 22 replies
  • 14 likes

Cant log on to Spotify through Facebook

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

Newbie

I cant listen to music after I have got a new mobile phone. I'm logging through Facebook, i can see my list, but can't hear my music.

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes