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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28701 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93580 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

933 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293175 Views

60 replies

15 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123417 Views

19 replies

38 likes

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Why the 1st playlist of my channel doesn't show up?

Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be fixed in this device? is that happening to the rest? thanks...

Newbie

Hi!   I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be...

448 Views

0 replies

0 likes

iphone
Playlists
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Moving Local Files from Window machine to iPhone

I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

Casual Listener

I am having the worst time getting my local files over to my iPhone from my laptop.  I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

338 Views

0 replies

0 likes

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App iphone

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

Newbie

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

376 Views

0 replies

0 likes

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Solved!! Unable to play any Song

Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...

Casual Listener

Hello,   Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...

Rupetegarcia

Newbie

8354 Views

9 replies

0 likes

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Spotify can't download all tracks

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...

Visitor

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...

1Ahava

Newbie

4412 Views

7 replies

0 likes

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Solved!! Control Center on iOS 11

Hello all, I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center. The button is grayed out as if it’s been disabled. The previous and next buttons work f...

Casual Listener

Hello all,   I updated to iOS 11 last night, and with the control center changes that came along, I can’t seem to use the pause/play button from the control center.    The button i...

Farisfox

Newbie

217525 Views

58 replies

0 likes

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Button to disable ”Behind the lyrics” doesn’t work.

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, behind the lyrics is still there. Super annoying.

Newbie

As title. The button that supposedly disables genius’ “behind the lyrics” does absolutely nothing  at all. Have tried restarting the app and whatnot, but it certainly doesn’t change anything, be...

909 Views

0 replies

0 likes

bug
Genius
iOS
lyrics
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Queue swipe won’t work offline

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online again, the swipe right to queue works fine but is t...

Newbie

Whenever I go offline on iPhone , I lose the ability to swipe right and add a song to the queue (except for rare occasions when I can get a few swipes in before it no longer works). Once I go online ...

Klaxstar

Newbie

1273 Views

1 replies

6 likes

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iPhone 8, Spotify pausing with snapchat notifactions.

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and when I check why the music has paused it’s because I g...

Newbie

I have an iPhone 8 (not X) and ever time I receive a snapchat message, my Spotify pauses. I’ve tried going offline, the music still pauses. I have tried turning off my snapchat notifications, and whe...

967 Views

0 replies

1 likes

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Music turns off when receiving a snap

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

Newbie

Every time I get a snap from someone while listening to music, it goes on pause... anyone with a solution??

527 Views

0 replies

0 likes

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Can’t access playlists on iPhone 7s

Hi. When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it. It doesn’t appear on its own (screen shot attached). Help!

Newbie

Hi.  When I go to my library, I can only see the playlist tab if I manually drag the screen down, and it doesn’t respond when I tap it.  It doesn’t appear on its own (screen shot attached)....

355 Views

0 replies

0 likes

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Songs Not Available After Saving

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and play it and only four of the tracks were playable. ...

Newbie

Hi! A couple nights ago I used Spotify on my computer (Dell) for the first time and saved an album-- Blue Neighbourhood Deluxe Edition by Troye Sivan. The next morning, I opened my iPhone to try and ...

530 Views

0 replies

0 likes

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Playlist editing

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Thanks all.

Casual Listener

When I edit a playlist on my Mac, the edited playlist does not change on my iphone or ipad. Is there a setting to control this? I would like my playlists to be the same on all devices. Than...

Bethany_Dawn

Community Legend

477 Views

1 replies

0 likes

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Solved!! Saved Albums and songs deleted

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm using the latest version of the app.

Newbie

Hi, I'm using spotify on my iPhone 5 with iOs 8, when I opened Spotify today all my saved songs and albums were deleted. I restarted the app and logged out and in again but it didn't help. I'm usin...

Flaccidflaxseed

Newbie

22119 Views

5 replies

1 likes

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  • 5 replies
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Can't play first song

On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?

Casual Listener

On some of my albums and playlists, I cannot play the first song when using my iphone. Anyone else having this issue and have a solution?

333 Views

0 replies

0 likes

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Home page doesn’t open

I am using spotify with iphone 7 and when i try to open home page it doesn’t open

Newbie

I am using spotify with iphone 7 and when i try to open home page it doesn’t open 

353 Views

0 replies

0 likes

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iphone low sound volume

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

Newbie

In Spotify, the iPhone sounds less than its own music application, how can I solve it?

536 Views

0 replies

0 likes

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Downloading Local Files

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify. I cannot find a definitive answer to this problem online. Many thanks

Newbie

I'd like to download some Local Files to my phone that are on my computer, but that are NOT on Spotify.   I cannot find a definitive answer to this problem online.     Many thanks...

Nygge72

Newbie

493 Views

1 replies

0 likes

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  • 1 replies
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Play Music isn’t possible in iPhone App

Hi, i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played. Can you help me?

Newbie

Hi,   i use the iPhone App and I have Spotify Premium but there is a playlist, in which I can’t play some titles and if I press play the next title is played.  Can you help me?

315 Views

0 replies

0 likes

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Seeing all downloaded songs offline

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening to artists or albums cohesively. Now, it only shows the ...

Newbie

Until a recent update for the iOS version, I was able to search a song while offline and click “view all” to see any songs downloaded that matched my search criteria. This was key for listening ...

446 Views

0 replies

0 likes

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