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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35866 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101103 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1247 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298077 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125407 Views

19 replies

38 likes

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Volume

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

Newbie

I cannot hear Spotify playing on my iPhone SE- I’ve checked volume on phone. Is there a volume control within Spotify?

536 Views

0 replies

0 likes

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Spotify Volume very low!

Hey Music Lovers! I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very very low. All other Streaming Apps are much louder than Spotify. I t...

Visitor

Hey Music Lovers!    I use Spotify on my JBL Charge 3 BT Speaker, on my Volkwagen Media System via Bluetooth and on my Powerbeats 3 BT Headphones. I love Spotify but the Volume is very ve...

Pugy1134

Newbie

9701 Views

7 replies

0 likes

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skip track function not working with bluetooth earbuds

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I double tap the play button on the earbuds as intende...

Casual Listener

I'm running the latest version of spotify with bluetooth earbuds that should control spotify remotely. Volume and pause function works fine, but I can't get spotify to skip to the next track when I d...

iRanch

Newbie

13945 Views

3 replies

2 likes

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Device Options Limited if Connected to Bluetooth Device

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any bluetooth device (i.e. connected to echo over bluetoot...

Regular

If I'm not connected to any kind of bluetooth speakers or headphones I get the full range of device options to play from (see screenshot), such as my Amazon Echo. However, if I'm connected to any blu...

381 Views

0 replies

0 likes

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BMW Connected Drive and ios 11.0.2

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usable app, but since the upgrade Spotify no longer ap...

Casual Listener

Hi, ever since the recent ios 11 upgrade, I have lost the connectivity to the BMW Connected Drive. I would connect by iphone 6 via the usb cable and Spotify would appear in the Media dection as a usa...

maximusv

Casual Listener

3395 Views

3 replies

3 likes

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Superuser Contribution Bug in sharing playlists

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could help me here. Thanks and best, Christian

Roadie

Hi, unfortunately I cannot share my playlists anymore, since every time I'm copying the according link I get a notice stating I have to provide a valid Spotify URL. Would appreciate it if you could h...

straightup

Roadie

583 Views

2 replies

0 likes

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I can't listen to Spotify Online

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

Newbie

Hello I can't listen to Spotify Online, the problem started yesterday. Can you help me? What is wrong?

494 Views

0 replies

1 likes

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kkbox playlist divert to spotify

hello everyone i am a kkbox user whon want to transfer to spotify.kkbox is a app famous in asiabut didnt have such many edm or english songs in spotify when i use spotify i found some question.my playlist in kkbox cant divert to spotifymy playlist in...

Newbie

hello everyone i am a kkbox user whon want to transfer to spotify. kkbox is a app famous in asia but didnt have such many edm or english songs in spotify  when i use spotify i found some ques...

1140 Views

0 replies

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Spotify freezes at the beginning of an ad.

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.

Visitor

My standard Spotify account has started to freeze at the beginning of an ad. Since yesterday 12/1/18. Cannot get anything to release it except rebooting iPad. Very annoying. Happens every 30 mins.&nb...

CC189

Newbie

836 Views

1 replies

0 likes

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Solved!! No "Available offline" button in my screen

Hi, I would like to listen offline, but I cannot find a "Available offline" button in my screen. Any suggestions where to look? I have upgraded my free account to premium a week ago. Thanks, Jurgen

Newbie

Hi,   I would like to listen offline, but I cannot find a "Available offline" button in my screen.   Any suggestions where to look?   I have upgraded my free account to premium a...

Bazzle50

Newbie

32364 Views

13 replies

0 likes

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Premium for Family - how does the "family" log in?

I bought the Premium for Family. My son has a previous account but I bought the Premium. The email was sent to him that asks him to accept the invitation, but it asks him to log in. He tried using my login ID and password, but doesnt' work. How can h...

Newbie

I bought the Premium for Family.  My son has a previous account but I bought the Premium.  The email was sent to him that asks him to accept the invitation, but it asks him to log in. ...

448 Views

0 replies

0 likes

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Ringtone for iphone takes place of song

(First off please move this topic to appropriate thread as couldn't post in issues.) I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the song, the chorus. This is the same segment I have recently sav...

Regular

(First off please move this topic to appropriate thread as couldn't post in issues.)   I want to listen to 'Enter Sandman' by Metallica however can only listen to a 21 second segment of the so...

saanikakumar

Newbie

5856 Views

15 replies

2 likes

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music playing but no sound iphone SE

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everything s fine.

Casual Listener

since yesterday my spotify on my iphone SE tells me its playing the music i selected.. but there s no sound.. i deleted and downloaded the app again and restarted my phone too. on the computer everyt...

discord-317

Music Fan

1461 Views

1 replies

0 likes

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Playlist songs not playing

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

Newbie

Basically, I see the list of songs on my playlists but i cannot play any of them. I have already updated the app and rebooted the iphone 5s. Any help? Thanks

smits34

Casual Listener

473 Views

1 replies

0 likes

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Why the 1st playlist of my channel doesn't show up?

Hi! I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be fixed in this device? is that happening to the rest? thanks...

Newbie

Hi!   I have 4 playlsits in my channel, but as one enters in the profile via Iphone, the first one just automatically goes up and just shows the other 3. as you see in the picture. can this be...

466 Views

0 replies

0 likes

iphone
Playlists
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Moving Local Files from Window machine to iPhone

I am having the worst time getting my local files over to my iPhone from my laptop. I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

Casual Listener

I am having the worst time getting my local files over to my iPhone from my laptop.  I’ve tried tethering, same wifi network, everything I can think of. Can someone help me?

350 Views

0 replies

0 likes

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App iphone

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

Newbie

I have been unable tonconnect through the app, it says I can only use spotify 14 days abroad... I am in my house!!! Help!

380 Views

0 replies

0 likes

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Solved!! Unable to play any Song

Hello, Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network and still doesn't work but everything is fine on the Web Player ve...

Casual Listener

Hello,   Description Did someone faced the issue that suddenly he cannot play anymore Songs/Discover/Radio on iPhone? I already did removed the Application, tried over different network ...

Rupetegarcia

Newbie

8383 Views

9 replies

0 likes

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Spotify can't download all tracks

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When I did that, Spotify start downloading all songs (about 500...

Visitor

Hi, I've a premium user account and an iPhone 6 64gb, in Spotify, in my music > song, i tick the "unavailable offline" switch, so all my songs should be downloaded and available offline. When...

1Ahava

Newbie

4450 Views

7 replies

0 likes

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