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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

42707 Views

43 replies

10 likes

  • 42707 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

107828 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1580 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301390 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127333 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Random song (never heard) starts automatically

spotify starts automatically and casually songs of a spanish author (Jeylo free), never heard and not present in my playlists. this happens independently if a song is playing or not. Please help me, This problem makes spotify useless. Thank you

Casual Listener

spotify starts automatically and casually songs of a spanish author (Jeylo free), never heard and not present in my playlists. this happens independently if a song is playing or not.&n...

Sabbad

Newbie

1622 Views

4 replies

0 likes

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  • 4 replies
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Offline Scrobbling

Has this now been implemented? I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so. I've noticed recently that these songs now show in my Last.FM with the correct timestamp that I ...

Music Fan

Has this now been implemented?   I listen to my downloaded songs on my iPod Touch at work although I do not connect to any WiFi connection whilst doing so.  I've noticed recently that the...

Hallate

Newbie

2984 Views

2 replies

2 likes

  • 2984 Views
  • 2 replies
  • 2 likes

Sua biblioteca sumiu

O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify domeu irmão está normal somente nomeu ficou assim alguemsabe como corrigir isso ? Já reinstalei e nada de voltar

Casual Listener

O último campo no Spotify "sua biblioteca" onde aparece artistas álbuns etc.. sumiu e agora fica somente "suas playlists" no Spotify do meu irmão está normal somente no meu ficou assim alguem sabe...

Bittencourt

Spotify Star

3499 Views

5 replies

0 likes

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  • 5 replies
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Spotify stops playing on iPhone when lock screen kicks on

This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks. Perhaps related to the most recent update?

Casual Listener

This just started today. When my lock screen enables, spotify quits playing in my truck. If I unlock my phone and bring Spotify back up it plays again but stops again when the phone locks.  &nb...

lkirkland625

Casual Listener

36765 Views

2 replies

4 likes

  • 36765 Views
  • 2 replies
  • 4 likes

Problem to get the premium account on Iphone

Hi,I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain me with the Free access.Any tips or procedure to get the P...

Newbie

Hi, I just subscribe for the premium access through my desktop (spotify website). I updated my app on my mobile and tried to be connected by email + PIN and Facebook. Both way to access remain ...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Spotify for the iPad Pro 10.5 is using the iPhone interface

Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but upscaled. Since the 10.5 inch iPad Pro isn’t a “new device” anymore, do y...

Regular

Hi! I’m a new iPad Pro user, and I have noticed that the Spotify interface is incompatible with the 10.5 inch iPad Pro display, cause the app is using the iPhone interface, but up...

Whynotsky

Newbie

865 Views

1 replies

2 likes

  • 865 Views
  • 1 replies
  • 2 likes

Solved!! iOS 11 Local Files Play as if on Fast Forward using Carplay

Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zero issues playing any of my local files or streaming...

Casual Listener

Basically the title but I use Spotify now as my soul music player on my tablet, phone, and PC. I've transfered all my music over to my Spotify library at this point on all three platforms. I have zer...

William-Vogel

Casual Listener

2422 Views

1 replies

0 likes

  • 2422 Views
  • 1 replies
  • 0 likes

Get app support unavailable when trying to link Spotify/Alexa from iphone7+, can it be corrected?

We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?

Casual Listener

We jusy got an Alexa, and can't connect spotify to it. Keep getting "app support unavailable." Are we missing something obvious, or is there some secret way to connect the phone and Alexa?

notanonym

Newbie

13786 Views

5 replies

1 likes

  • 13786 Views
  • 5 replies
  • 1 likes

How to unlink pc local files from ios

Hi,I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify on my pc and the local files on my pc got linked to my li...

Newbie

Hi, I have been using spotify for a while but recently I have run into an issue which is absolutely **bleep** ridiculous to the point where I'm thinking of just deleting spotify. I have spotify...

694 Views

0 replies

0 likes

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  • 0 replies
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Spotify abroad

A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨you can only use spotify abroadfor 14 days¨. anyone´s got...

Newbie

A while back i was traelling around asia and unfortunately i lost my credit card thus i couldnt pay the premium suscription no longer. now im back home and ive got this login failed that goes ¨y...

556 Views

0 replies

0 likes

  • 556 Views
  • 0 replies
  • 0 likes

Solved!! Why can I only have 3333 songs offline on one device?

*If you don't want to read the full story, skip to the three stars at the bottom*Hello everyone!I would like an explanation to why I can only have 3333 songs offline on one device?The main reason why I use and pay for Spotify is just to have songs of...

Newbie

*If you don't want to read the full story, skip to the three stars at the bottom* Hello everyone! I would like an explanation to why I can only have 3333 songs offline on one device? The main re...

alcedinea

Regular

10271 Views

5 replies

11 likes

  • 10271 Views
  • 5 replies
  • 11 likes

Solved!! Importing local music

Hi everyone,I have successfully imported my local music into Spotify, but there's something I don't understand yet. If this is called "Importing", then why does Spotify delete the song if I delete it from the stock Music app? Shouldn't it physically ...

Music Fan

Hi everyone, I have successfully imported my local music into Spotify, but there's something I don't understand yet.   If this is called "Importing", then why does Spotify delete the song if ...

Swanny

Community Legend

1529 Views

1 replies

0 likes

  • 1529 Views
  • 1 replies
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Cover Art.

Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone

Newbie

Whenever I play a new song or a song I haven’t listened to, the cover Art does not appear even though it is updated to the latest version on my Iphone

Swanny

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Solved!! Spotify radio stations keep disappearing

For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add that I'm using iOS 6.03 and the latest builds availabl...

Casual Listener

For both my iPhone and iPad my radio stations are missing as of today and any new stations I create stay until I quit the app and then they are gone. I am not using a Facebook login. I should add tha...

athormah

Newbie

4412 Views

10 replies

0 likes

  • 4412 Views
  • 10 replies
  • 0 likes

Solved!! Where is Downloads button on YourLibrary tab?

I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your LibraryYes, I have premium and I can download albums and playlists. Where is the button???I hate it, really.

Casual Listener

I updated new Spotify version for iOS (8.4.37.704) and I dont have this really really important button. Downloads in Your Library Yes, I have premium and I can download albums and playlists. Where...

DerMarcellus

Newbie

4721 Views

9 replies

0 likes

downloads
IOS 11
  • 4721 Views
  • 9 replies
  • 0 likes

No button for previous song

Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down the song. I don’t really like this functionality and ...

Casual Listener

Hello, I have recently started using spotify and joined the premium squad. However, sometimes the play previous song button translates into some kind of list, which allows you to thunbs up or down th...

Bethany_Dawn

Community Legend

2487 Views

1 replies

1 likes

  • 2487 Views
  • 1 replies
  • 1 likes

Music Pausing after I hit "charge" on Shopify POS

Hi, I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specifically when I hit the "charge" button. Actually processing the ...

Casual Listener

Hi,  I run Shopify POS on my ipad as well as spotify. They run together seamlessly most days but the last few days the music has started pausing everytime I go to process a payment. Specificall...

SustainEcoStore

Casual Listener

1578 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Deleted songs

I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had this account for a while and I know I’m logged int...

Newbie

I have the Spotify app for family premium and I realized while leaving work that all of my songs have been deleted. None of my playlists have been touched but all of my saved songs are gone. I’ve had...

Felixh31

Music Fan

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Solved!! Spotify never works first time on Apple CarPlay

Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone for it to then play. Considering I've seen posts abou...

Newbie

Whenever I load it up and try to play a song it shows the play button and the forwards and backwards arrows either side, but doesn't play the song. I have to close the app and start it on my phone fo...

jojoman

Casual Listener

65470 Views

55 replies

27 likes

  • 65470 Views
  • 55 replies
  • 27 likes

Edit Daily Mix or delete please help!

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike.I can't see any way to edit, and even after using and liking completely different music for a while it doesn't c...

Newbie

Unfortunately I shared access to my account and now I have a daily mix playlist at the top of my own playlist with music I really dislike. I can't see any way to edit, and even after using and likin...

sxbgpl6zhevkbp1

Newbie

19812 Views

16 replies

34 likes

  • 19812 Views
  • 16 replies
  • 34 likes