Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
35744 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
101032 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
429644 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298030 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not experienced this using any other app and I have hear...
Spotify on the new iOS11.0.3 running on an iPhone 6s drains my battery. Playing music for 15 minutes or so causes my phone to heat up and drops my battery percentage from 100 down to 30. I have not e...
Music Fan
1460 Views
2 replies
1 likes
I am trying to add a song to a playlist I have set up.I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy.I can add the song in question to a new playlist, and to another with around 100 songs. I have tried loggin...
I am trying to add a song to a playlist I have set up. I deleted a few songs in case I’d reached the limit, there’s 384 in it, but still no joy. I can add the song in question to a new playlist, an...
Casual Listener
540 Views
1 replies
0 likes
After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account (apperantly it does that multiple times a day). I know i...
After a while in the background the app closes by itself forcing you to tap on the icon again at which point it starts fresh not where you left it. I noticed it does that to reauth your account ...
Casual Listener
1414 Views
3 replies
2 likes
No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone there’s the problem but exactly the same happens.... V...
No matter what I play somehow the songs change to another one or a complete random song on amother playlist. Or the song stops or starts all over. I tried it on a android to see if it is my phone the...
Casual Listener
1205 Views
1 replies
0 likes
I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain.When i got in the app recently my battery was at 95% and now it’...
I recently decided to try spotify and buy a premium account, but i soon realized I couldn’t get in the app to look for music or change my preferences, because of a massive battery drain. When i got ...
Music Fan
878 Views
1 replies
2 likes
I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turned on. HOWEVER, this is only working properly when ...
I have managed to get my iPhone to properly randomly shuffle all my saved songs in my library (there are 1000’s of them). I sort them by song title, press ‘shuffle play’, and have the randomiser turn...
1319 Views
0 replies
8 likes
Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library it only adds the track to My Songs. If she adds a tr...
Hi, I am sure these two issues are as annoying to others as they are to me. My wife and I are on the SAME premium account and we seem to have different functionality. If I add a track to my library i...
435 Views
0 replies
0 likes
I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.
I just want an answer as to why a big % of my playlist was unplayable because of this. The sole reason I subscribed to this. If nothing can be done I'll just move elsewhere.
950 Views
0 replies
4 likes
I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't complete syncing. Is there a way to sync through cab...
I tried syncing my local files. I did everything according to the articles. However it stops halfway through (maybe because I have 2000 songs). When it stops I have to do it all over again, I can't c...
333 Views
0 replies
0 likes
There's no way to remove artists from my artist list. I am not following them or have any music downloaded. The follow link isn't clicked. Tried toggling it to "follow" and "unfollow" but nothing happens--these artists are still in my list. No way to...
There's no way to remove artists from my artist list. I am not following them or have any music downloaded. The follow link isn't clicked. Tried toggling it to "follow" and "unfollo...
496 Views
0 replies
0 likes
I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!
I can't make SHUFFLE PLAY of a PLAYLIST FOLDER in my iPhone! Before yes... What happened? Someone could help me? Thanks!
Newbie
2543 Views
5 replies
2 likes
My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.
My I phone 6s is now showing overlapping text when using Spotify making it difficult to read. The phone has been reset and the app reinstalled. Any help appreciated.
Newbie
7976 Views
18 replies
3 likes
Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed.
Whenever I try to play local files/songs downloaded from outside of Spotify, nothing will play. Everything else plays music normally. I've tried re-installing the app, but nothing has changed.
348 Views
0 replies
0 likes
Earlier this week I received a message window saying that my offline mode had expired.I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still had a premium account and to allow Spotify to record th...
Earlier this week I received a message window saying that my offline mode had expired. I investigated the message and the solution seemed simple: go online to allow Spotify to verify that I still ...
Newbie
1135 Views
1 replies
0 likes
As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is empty. It shows up as a playlist and it shows the ...
As the subject says... Previously I've always been able to put my local files that I want synced into a playlist and it has synced with my phone. But now, when I've bought a new phone the playlist is...
384 Views
0 replies
0 likes
Greetings! I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'.i can stream via bluetooth no problem but the sound quality isnt nearly as good. is this a spotify app problem, an iOs pr...
Greetings! I cant get spotify to play on my iphone6 via the mercedes media interface. I only get the message 'no playable files'. i can stream via bluetooth no problem but the sound quality...
Casual Listener
1782 Views
2 replies
0 likes
Help! I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's so annoying! I am so close to canceling my premium subcriptio...
Help! I keep connecting to other devices and my playlists keep getting wiped out because of this! I can't listening to music properly without the constant bug of this interference and it's s...
499 Views
0 replies
0 likes
I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the queue. I’ve tried skipping it, taping … (not seeing a...
I’m having a problem with the Now Playing feature. I have Spotify premium, and yesterday, I was viewing songs from an artist. I tapped on a song just to view it, and it automatically put it on the qu...
Composer
692 Views
1 replies
0 likes
Hi! Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back? Artist Radios you regret that you in a weak moment created, how are they to be removed/deleted?
Hi! Once again. How. Do. I . Get. The. Deleted. Liked. From. Radio. Playlist. Back? Artist Radios you regret that you in a weak moment created, how are they to be removed/delete...
Casual Listener
30018 Views
222 replies
0 likes
By mistake I put unlike no a song. How can I know The name of that song?
By mistake I put unlike no a song. How can I know The name of that song?
Newbie
619 Views
1 replies
1 likes
