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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242087 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124911 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2979 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307709 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132012 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Help

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Casual Listener

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Samantha66

Casual Listener

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
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Songs randomly repeat when streaming to Chromecast Audio

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. When you open the app, it doesn't show that it's playing...

Newbie

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. &nbs...

jccsst1022

Newbie

2808 Views

4 replies

11 likes

chromecast audio
  • 2808 Views
  • 4 replies
  • 11 likes

Solved!! Trotz Premium kein Premium, Hilfe, Help

Hi,Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht.Bin um jeden Tipp dankbar!

Newbie

Hi, Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht. Bin...

Musiclover2201

Newbie

3061 Views

2 replies

0 likes

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  • 2 replies
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'Spotify can't open this type of link on this device' message - 'Discover' option no longer working

A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be too old to run the latest version of Spotify, so an older version is ins...

Newbie

A few weeks ago I stated getting the above message on my iPhone.  All the other Spotify options appear to run OK.  It's an old iPhone 4S running iOS 7.1.2.   The phone appears to be to...

1644 Views

0 replies

0 likes

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Song Titel

Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says :Bonez MC, Raf Camora, Hanyal - Attackieren on my iPhone it's onlyBonez MC - Attackieren how can i change this? Sorry for m...

Newbie

Hello, i have an issue with every song in my playlist that is a feature.   A friend of mine is using an androidphone and it says : Bonez MC, Raf Camora, Hanyal - Attackieren   on my iP...

354 Views

0 replies

0 likes

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God awful sound on iPhone.

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need to know how to download at higher Kbps. Of course ...

Casual Listener

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need...

Pblack1019

Casual Listener

609 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Premium issues

Hello!I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so i...

Casual Listener

Hello! I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I...

Woodkidd

Casual Listener

847 Views

2 replies

0 likes

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  • 2 replies
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Lost account...

Hi all, first post.Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/password. Doesn't work when I log in.To make matters even...

Visitor

Hi all, first post. Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/pa...

330 Views

0 replies

0 likes

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App keeps crashing playing commercials.

Hey folks. As you might have guessed from the topic I'm using the free version on my IPad.For about 5-6 weeks now I'm encountering a weird problem with it. The App keeps either crashing when a commercial starts up, or doesn't load the video and promp...

Newbie

Hey folks. 🙂   As you might have guessed from the topic I'm using the free version on my IPad. For about 5-6 weeks now I'm encountering a weird problem with it.   The App keeps either...

425 Views

0 replies

0 likes

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Cannot log in

Hi Guys,Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection - but all other apps connect perfectly fine to the inter...

Newbie

Hi Guys, Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection -...

340 Views

0 replies

0 likes

  • 340 Views
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I cannot see my saved songs.

Hello,I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times but it didn't changed anything. When I check it from my...

Newbie

Hello, I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times bu...

508 Views

0 replies

0 likes

  • 508 Views
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Last.fm not scrobbling from iPhone

Hi all, I need a help with this, as it bothers me a lot. Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled.However, on my iPhone it is not working at all, no music is getting scrobbled to my last.fm account...

Newbie

Hi all,    I need a help with this, as it bothers me a lot.  Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled. However, on my iPho...

verticalbones

Newbie

579 Views

1 replies

1 likes

  • 579 Views
  • 1 replies
  • 1 likes

How do I stop having to continue clearing songs added to "My Music"

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...

Newbie

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...

408 Views

0 replies

0 likes

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problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

Newbie

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

392 Views

0 replies

0 likes

  • 392 Views
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iPhone app quits

Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?

Newbie

Every time I open the app on my iPhone 7 it just quits.  How can I fix this issue?

403 Views

0 replies

0 likes

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Won't let me download

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...

Casual Listener

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...

345 Views

0 replies

0 likes

  • 345 Views
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push problems

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

Newbie

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

454 Views

0 replies

1 likes

  • 454 Views
  • 0 replies
  • 1 likes

Volume fluctuations with chromecast

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

Newbie

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

juan_playa

Casual Listener

1012 Views

1 replies

4 likes

  • 1012 Views
  • 1 replies
  • 4 likes

More payment options.

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Newbie

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Maxim

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes