Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237435 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118654 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447145 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305458 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...
Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...
344 Views
0 replies
0 likes
Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios
Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios
449 Views
0 replies
1 likes
When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?
When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?
Casual Listener
1009 Views
1 replies
4 likes
Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...
Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...
Spotify Star
424 Views
1 replies
0 likes
I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found a premium feature" and the same with skipping back...
I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found...
Casual Listener
592 Views
2 replies
0 likes
Hello, I'm new to the community, long time Spotify user Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem listening offline but this time around Spotify kept stopping a...
Hello, I'm new to the community, long time Spotify user Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem li...
Casual Listener
2443 Views
2 replies
0 likes
I click on Metallica hit shuffle then after 1 song I get Kenny Rogers or someone. Please help
I click on Metallica hit shuffle then after 1 song I get Kenny Rogers or someone. Please help
311 Views
0 replies
1 likes
I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On the new account and iPad there is no save or downl...
I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On...
Newbie
843 Views
2 replies
1 likes
iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to.It happens randomly, it doesn't scrobble for few hours and then it start scrobbling again. Does anybody else have the sa...
iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to. It happens randomly, it doesn't scrobble for few hours and...
Newbie
961 Views
3 replies
0 likes
I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...
I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...
322 Views
0 replies
0 likes
I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...
I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...
428 Views
0 replies
0 likes
Please Spotify this question got me for years giving me a headache.
Please Spotify this question got me for years giving me a headache.
263 Views
0 replies
0 likes
On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...
On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...
300 Views
0 replies
0 likes
Hi my ads are coming up in Dutch or German and I don't understand why!
Hi my ads are coming up in Dutch or German and I don't understand why!
782 Views
0 replies
0 likes
I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...
I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click o...
Regular
1956 Views
1 replies
0 likes
Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it.I have automatic update downloads enabled in the appstore so never notice when Spotify receives an update; I also have Mobile data switched off for spo...
Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it. I have automatic update downloads enabled in the appstore so never notice when Spotify receives ...
601 Views
0 replies
0 likes
Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück spulen. Bitte um Hilfe.
Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück...
Community Legend
1064 Views
3 replies
0 likes
Hi, I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons are active or not because their design is so thin that the c...
Hi, I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons ...
875 Views
0 replies
0 likes
Why am I getting a error message why I try to connect my djay 2 app to Spotify.... its been like this for a couple days now
Why am I getting a error message why I try to connect my djay 2 app to Spotify.... its been like this for a couple days now
Casual Listener
686 Views
2 replies
0 likes
I have an iPhone SE with the latest iOS and the latest version of spotify. My car shows the previously played song on spotify on its display while playing following song in the playlist. It doesn't have any problems while connected through USB. I tri...
I have an iPhone SE with the latest iOS and the latest version of spotify. My car shows the previously played song on spotify on its display while playing following song in the playlist. It doesn't h...
422 Views
0 replies
0 likes
