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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232459 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114055 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2293 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303906 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129634 Views

19 replies

38 likes

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  • 19 replies
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I cannot see my saved songs.

Hello,I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times but it didn't changed anything. When I check it from my...

Newbie

Hello, I have a problem about spotify. I just bought premuim features yesterday but my recent played, songs, albums, artists vs. part was vanished. I deleted and reinstalled the app like 10 times bu...

499 Views

0 replies

0 likes

  • 499 Views
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Last.fm not scrobbling from iPhone

Hi all, I need a help with this, as it bothers me a lot. Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled.However, on my iPhone it is not working at all, no music is getting scrobbled to my last.fm account...

Newbie

Hi all,    I need a help with this, as it bothers me a lot.  Last.fm integration seems to run fine on my Mac, everything I listen to is properly scrobbled. However, on my iPho...

verticalbones

Newbie

572 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

How do I stop having to continue clearing songs added to "My Music"

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My Music". Why are these songs added to "My Music" li...

Newbie

How do I stop having to constantly clear songs added to "My Music"? I use an iPad, and every time I listen to, or search for more songs, I end up having to spend a lot of time clearing songs from "My...

404 Views

0 replies

0 likes

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problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

Newbie

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

383 Views

0 replies

0 likes

  • 383 Views
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iPhone app quits

Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?

Newbie

Every time I open the app on my iPhone 7 it just quits.  How can I fix this issue?

398 Views

0 replies

0 likes

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Won't let me download

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...

Casual Listener

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...

339 Views

0 replies

0 likes

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push problems

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

Newbie

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes

Volume fluctuations with chromecast

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

Newbie

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

juan_playa

Casual Listener

1005 Views

1 replies

4 likes

  • 1005 Views
  • 1 replies
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More payment options.

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Newbie

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Maxim

Spotify Star

418 Views

1 replies

0 likes

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Premium issue

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found a premium feature" and the same with skipping back...

Casual Listener

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found...

jakecom98

Casual Listener

584 Views

2 replies

0 likes

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  • 2 replies
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Airplane mode; Spotify keeps stopping play to download

Hello, I'm new to the community, long time Spotify user Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem listening offline but this time around Spotify kept stopping a...

Casual Listener

Hello, I'm new to the community, long time Spotify user   Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem li...

thoraborg

Casual Listener

2432 Views

2 replies

0 likes

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Why no save option on iPad?

I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On the new account and iPad there is no save or downl...

Casual Listener

I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On...

deewrecka

Newbie

835 Views

2 replies

1 likes

  • 835 Views
  • 2 replies
  • 1 likes

iPhone randomly stops scrobbling to last.fm

iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to.It happens randomly, it doesn't scrobble for few hours and then it start scrobbling again. Does anybody else have the sa...

Casual Listener

iPhone randomly stops scrobbling to last.fm   I've noticed that every now and then, Spotify is not scrobbling the music I listen to. It happens randomly, it doesn't scrobble for few hours and...

iMartinPro

Newbie

950 Views

3 replies

0 likes

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Cannot access my account

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...

Newbie

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...

320 Views

0 replies

0 likes

  • 320 Views
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Playlist sorting problem

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...

Casual Listener

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...

421 Views

0 replies

0 likes

  • 421 Views
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Not all synced local files play anymore

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...

Newbie

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...

296 Views

0 replies

0 likes

  • 296 Views
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Easily delete all songs in library.

I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...

Casual Listener

I am wanting to delete all of my songs from my library.  I want to start over and not be so trigger happy when it comes to adding music.  When I added these songs I was able to just click o...

ElleJohnston

Regular

1951 Views

1 replies

0 likes

  • 1951 Views
  • 1 replies
  • 0 likes