Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
242095 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124923 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451639 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307712 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle and I only get 5 skips of a certain song before it t...
I have functioning Spotify premium for my account, and I have 0 commercials and I can select any song I want. However, I cannot rewind/fastforward on the bar for the song duration, I cannot shuffle a...
365 Views
0 replies
0 likes
How can I tell how much storage is being used on my iPhone 7+ ? I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used much, even tho those play lists totaled over 400 songs. whe...
How can I tell how much storage is being used on my iPhone 7+ ? I downloaded a few public play lists and although I didnt look to se how much storage I had before it doesnt look like it used...
Spotify
560 Views
1 replies
0 likes
Bonjour,Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist".Savez vous comment je dois faire pour avoir l'item bibliothèque comme l'ont mes amis?Merci d'avance
Bonjour, Nouvelle sur Spotify,je ne comprends pas pourquoi dans le menu je n'ai pas l'item "bibliothèque" mais l'item "playlist". Savez vous comment je dois faire pour avoir l'item bibliothèque com...
Casual Listener
930 Views
5 replies
0 likes
Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song and is then unresponsive and will not go to the next song.
Has anyone noticed that when you skip through your songs by pressing the Next button, both on your macbook adn iphone, that after doing that a certain number of times, it stops on a song an...
Spotify
494 Views
1 replies
1 likes
I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.
I have an iPhone 6 10.3.3 and have spotify installed and I have a problem where I used to have "Your Library" but now it changed to "Your Playlists" I would like it the way it was.. Please help.
Not applicable
1070 Views
5 replies
2 likes
HiSuddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any suggestion?
Hi Suddenly today i couldn't log to spotify snd my pass did not work.So i changed passw but in the meantine i've discovered someone is using my account. I notice dance music in my history. Any sugge...
357 Views
0 replies
0 likes
After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have all been removed from my mobile device again. The art...
After a recent update all my songs and albums in 'your music have disappeared. I spent ages adding them all when you removed the library feature which was buggy in its own right! And now they have a...
Newbie
1186 Views
4 replies
0 likes
Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía supongamos "Ceci Elizondo" y me salía y ahora no me...
Mi cuenta de spotify no está ligada con Facebook y hace una semana podía buscar a personas en "search" y me aparecían ahora cuando intentó buscar a alguien no me deja. Ponía su nombre tal cual venía ...
612 Views
0 replies
1 likes
After i started my premium again , why i cant queue ing all song ? With this ,thx
After i started my premium again , why i cant queue ing all song ? With this ,thx
Community Legend
417 Views
1 replies
0 likes
I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account
I accidentally linked my old twitter account that doesn't exist anymore and I don't know how to switch it to my actual twitter account
Community Legend
1850 Views
6 replies
0 likes
I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart my iphone it'll work fine for a couple minutes and...
I recently updated spotify and after the update songs won't play right away. Sometimes it works fine and other times I'll click on a new song and it will take a minute before it plays. When I restart...
Community Legend
1812 Views
2 replies
0 likes
Hi there, My premium spotify account remains offline when being connected to my data provider (4G). I can only search for new songs while being connected to a WIFI connection. Has someone experienced this issue before? Thanks,
Hi there, My premium spotify account remains offline when being connected to my data provider (4G). I can only search for new songs while being connected to a WIFI connection. ...
504 Views
0 replies
0 likes
Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app! Can somebody help me?Thanks a lot,Anamarija
Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app! ...
Roadie
1449 Views
3 replies
0 likes
So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.
So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.
Roadie
34441 Views
3 replies
1 likes
So I have some mp3 files that I have loaded into local files in spotify on my PC, It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few months ago they just wont download the music from my PC to my iph...
So I have some mp3 files that I have loaded into local files in spotify on my PC, It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few month...
351 Views
0 replies
0 likes
Hey allI've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is normally 'library' on my app, is now named 'Your play...
Hey all I've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is ...
Casual Listener
759 Views
3 replies
0 likes
This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...
This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...
Not applicable
437 Views
1 replies
0 likes
I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from cd) or songs I've downloaded from Spotify. But on ...
I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from...
Community Legend
791 Views
1 replies
0 likes
Spotify will not upload to touch i pod
Spotify will not upload to touch i pod
Community Legend
392 Views
1 replies
0 likes
Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.
Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.
Community Legend
658 Views
2 replies
0 likes
