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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28864 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93773 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

940 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293275 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123452 Views

19 replies

38 likes

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  • 38 likes

Playlist no pasa de tema

Hace unos meses que tengo este problema en mi iPad escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración los temas son de playlist descargadas no pasa con todos los...

Newbie

Hace unos meses que tengo este problema en mi iPad  escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración lo...

290 Views

0 replies

0 likes

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Superuser Contribution premium user can't turn off shuffle play

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play.When I try to get rid of shuffle play it comes up with the attach...

Newbie

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play. When I try...

Jack

Roadie

1001 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Sort order wont save

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it from oldest to newest added.

Newbie

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it ...

Hubo

Community Legend

1399 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Como excluir arquivos locais?

Importei musicas do meu aparelho para o spotify (arquivos locais), mas desejo removê-las do spotify, como fazer?

Newbie

Importei musicas do meu aparelho para o spotify (arquivos locais), mas desejo removê-las do spotify, como fazer?

user-removed

Not applicable

18831 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Only playlists appear

On the Spotify app on my iphone it would replace the "My Music" tab with a "My playlists" tab and only show my playlists and no anything else (artists I follow, saved songs, etc.) Also whenever I save a song it makes a new playlist called "Saved" but...

Casual Listener

On the Spotify app on my iphone it would replace the "My Music" tab with a "My playlists" tab and only show my playlists and no anything else (artists I follow, saved songs, etc.) Also whenever ...

squidiiii

Casual Listener

668 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Áudio do deezer é mais alto

Estou testando deezer e spotify. Percebi que em um mesmo volume, o deezer apresenta o som mais alto que o spotify. Alguém sabe a razão? este foi o único ponto negativo que encontrei entre deezer e spotify

Casual Listener

Estou testando deezer e spotify. Percebi que em um mesmo volume, o deezer apresenta o som mais alto que o spotify. Alguém sabe a razão? este foi o único ponto negativo que encontrei entre deezer e sp...

ligustrores

Casual Listener

823 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Local files on iPhone gone after flight?

I recently went on a flight, and afterwards when I checked on one of my playlists with local files on it, they were all gone. Does it have anything to do with losing connection? Can I get those local files back without my laptop? Will I have to add t...

Regular

I recently went on a flight, and afterwards when I checked on one of my playlists with local files on it, they were all gone. Does it have anything to do with losing connection? Can I get those local...

lukadisgre

Regular

723 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Family plan- My Playlists instead of My Music

i upgraded from free to a family plan after trying the 1 week trial. on desktop version and thru sonos app i can save music and view it under My Music. on iOS app I cannot save music and instead of My Music tab i only have a My Playlists tab. i have ...

Visitor

i upgraded from free to a family plan after trying the 1 week trial.  on desktop version and thru sonos app i can save music and view it under My Music.  on iOS app I cannot save music and ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Can't listen to an album in order, random songs keep appearing in the queue

So I just got Premium and suddenly it is not possible to play a full album in order. I open an album, start with the first song, and the second one is some random **bleep** that has nothing to do with the rest of the album (BTW, who wrote the algorit...

Casual Listener

So I just got Premium and suddenly it is not possible to play a full album in order. I open an album, start with the first song, and the second one is some random **bleep** that has nothing to do wit...

user-removed

Not applicable

784 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Using on two iphones

Can I use premium on both my phones? I just upgraded to premium and it seems that my second phone is still in unpaid mode. Tried stopping and restarting with no effect.

Newbie

Can I use premium on both my phones? I just upgraded to premium and it seems that my second phone is still in unpaid mode. Tried stopping and restarting with no effect.

user-removed

Not applicable

448 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Não consigo usufruir do pacote premium

Comecei a ser premiu faz 4 dias, pagamento feito por cartão de crédito. Não consigo usufruir do pacote premium, principalmente passar as musicas quantas vezes eu quiser. Alguem pode me ajudar? Obrigado desde já.

Casual Listener

Comecei a ser premiu faz 4 dias, pagamento feito por cartão de crédito. Não consigo usufruir do pacote premium, principalmente passar as musicas quantas vezes eu quiser. Alguem pode me ajudar? Obriga...

267 Views

0 replies

0 likes

  • 267 Views
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Solved!! Not All the Premium Function

I upgrade to Premium today but I don't have all the Premium function. Can someone help me?

Newbie

I upgrade to Premium today but I don't have all the Premium function. Can someone help me?

Maxim

Spotify Star

677 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Merging Playlists on iPhone

Hi, just wondering if it was possible to merge 2 playlists together on Spotify so I don't have to go through the hassle of adding every song to the new playlist. Thanks to anyone who helps

Newbie

Hi, just wondering if it was possible to merge 2 playlists together on Spotify so I don't have to go through the hassle of adding every song to the new playlist. Thanks to anyone who helps 🙂

user-removed

Not applicable

47659 Views

1 replies

0 likes

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  • 1 replies
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Ability to View All Playlists

Just signed in to my spotify account (its old, and not premium!) via my laptop and everything was fine, could see all my old playlists etc. Then i signed in via my iphone and only a few of the playlists are visible. Can't seem to find the others anyw...

Newbie

Just signed in to my spotify account (its old, and not premium!) via my laptop and everything was fine, could see all my old playlists etc. Then i signed in via my iphone and only a few of the playli...

user-removed

Not applicable

866 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Plays for a second

New iPhone se songs play for a second then stop why?

Newbie

New iPhone se songs play for a second then stop why?

user-removed

Not applicable

413 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Frozen on green logo

Help! I got an iPhone 7 last week and when I try to open Spotify on it, it stays frozen on the green logo. Whenever I delete it and redownload, it lets me log in with Facebook (while also saying I've already logged in on the device) and then again, j...

Casual Listener

Help! I got an iPhone 7 last week and when I try to open Spotify on it, it stays frozen on the green logo. Whenever I delete it and redownload, it lets me log in with Facebook (while also saying I've...

user-removed

Not applicable

4514 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily Mix - Remove

If I remove a song or artist from one of my Daily Mixes does it remove that song or artist from all of my Daily Mixes? For example, Daily Mix 1 might be Reggae and a song pops up that I don't want in there, let's say its "Crash" by Dave Mathews Band....

Casual Listener

If I remove a song or artist from one of my Daily Mixes does it remove that song or artist from all of my Daily Mixes?  For example, Daily Mix 1 might be Reggae and a song pops up that I don't w...

632 Views

0 replies

5 likes

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Superuser Contribution Premium on mac but not on iPhone

When I'm using spotify on my iMac, everything works fine. But when I try it on my phone, some of the premium functions aren't working (like skipping songs). I'm able to choose which song I want to listen to but when I try to skip a song, it says "Buy...

Newbie

When I'm using spotify on my iMac, everything works fine. But when I try it on my phone, some of the premium functions aren't working (like skipping songs). I'm able to choose which song I want to li...

Jack

Roadie

495 Views

1 replies

0 likes

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  • 1 replies
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Search within playlist doesn't work with third party keyboard

I am using GBoard and when you tap the search field within a playlist the keyboard pops in and instantly pops out. When you tap the search field again it still doesn't bring up the keyboard.That's because Spotify thinks the keyboard is active.Tempora...

Casual Listener

I am using GBoard and when you tap the search field within a playlist the keyboard pops in and instantly pops out. When you tap the search field again it still doesn't bring up the keyboard. Th...

1247275894

Casual Listener

1051 Views

2 replies

3 likes

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  • 3 likes

Superuser Contribution unable to search for users

(I posted a topic about this 3 weeks ago and never got an answer so Im posting again)For the past several weeks, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the ...

Regular

(I posted a topic about this 3 weeks ago and never got an answer so Im posting again) For the past several weeks, I have been unable to search for users on my iphone. For example, lets say I know my...

joshuapoling

Casual Listener

1867 Views

6 replies

2 likes

  • 1867 Views
  • 6 replies
  • 2 likes