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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36342 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101600 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1261 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298478 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125527 Views

19 replies

38 likes

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iPhone randomly stops scrobbling to last.fm

iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to.It happens randomly, it doesn't scrobble for few hours and then it start scrobbling again. Does anybody else have the sa...

Casual Listener

iPhone randomly stops scrobbling to last.fm   I've noticed that every now and then, Spotify is not scrobbling the music I listen to. It happens randomly, it doesn't scrobble for few hours and...

iMartinPro

Newbie

934 Views

3 replies

0 likes

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Cannot access my account

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...

Newbie

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...

306 Views

0 replies

0 likes

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Playlist sorting problem

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...

Casual Listener

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...

412 Views

0 replies

0 likes

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Not all synced local files play anymore

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...

Newbie

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...

288 Views

0 replies

0 likes

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Easily delete all songs in library.

I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...

Casual Listener

I am wanting to delete all of my songs from my library.  I want to start over and not be so trigger happy when it comes to adding music.  When I added these songs I was able to just click o...

ElleJohnston

Regular

1928 Views

1 replies

0 likes

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Mobile data after app update

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it.I have automatic update downloads enabled in the appstore so never notice when Spotify receives an update; I also have Mobile data switched off for spo...

Regular

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it. I have automatic update downloads enabled in the appstore so never notice when Spotify receives ...

570 Views

0 replies

0 likes

offline data
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Solved!! Spotify Premium

Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück spulen. Bitte um Hilfe.

Casual Listener

Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück...

Nico

Community Legend

1038 Views

3 replies

0 likes

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[iOS] Shuffle and Repeat icons UIX

Hi, I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons are active or not because their design is so thin that the c...

Casual Listener

Hi,   I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons ...

835 Views

0 replies

0 likes

colorblind
Icons
iOS
repeat
shuffle
UIX
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Superuser Contribution Help!!!!!

Why am I getting a error message why I try to connect my djay 2 app to Spotify.... its been like this for a couple days now

Casual Listener

Why am I getting a error message why I try to connect my djay 2 app to Spotify.... its been like this for a couple days now

Ebonycargo2010

Casual Listener

657 Views

2 replies

0 likes

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My car shows the previously played song when connected through bluetooth

I have an iPhone SE with the latest iOS and the latest version of spotify. My car shows the previously played song on spotify on its display while playing following song in the playlist. It doesn't have any problems while connected through USB. I tri...

Newbie

I have an iPhone SE with the latest iOS and the latest version of spotify. My car shows the previously played song on spotify on its display while playing following song in the playlist. It doesn't h...

404 Views

0 replies

0 likes

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A better sort-by-name for songs with Chinese title

I'm not sure what's the sorting order is used for songs with Chinese title now. I'm hoping it can be sorted with A-Z order according to the Pin Yin of the first word of the title on iOS app.

Newbie

I'm not sure what's the sorting order is used for songs with Chinese title now. I'm hoping it can be sorted with A-Z order according to the Pin Yin of the first word of the title on iOS app.

418 Views

0 replies

0 likes

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iPod Touch crashes

Hi, I'm having massive problems with Spotify 1.1.0.2549 on my iPod Touch (Model iPod Touch 4)OS Apple iOS 6.1.6 . It keeps crashing in the middle of the first song I choose. It's unusable that way. Are there any workarounds that help? Unfortunately, ...

Casual Listener

Hi, I'm having massive problems with Spotify 1.1.0.2549 on my iPod Touch (Model iPod Touch 4) OS Apple iOS 6.1.6 . It keeps crashing in the middle of the first song I choose. It's unusable that way....

msevalho

Casual Listener

1544 Views

3 replies

0 likes

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Solved!! Songs don't download until I play them

I've made a couple playlists Available Offline, but any given song won't download until I've played a little of it first. This also only works for some songs. Others won't download at all. My phone's been on Wifi all night with App Background Refresh...

Casual Listener

I've made a couple playlists Available Offline, but any given song won't download until I've played a little of it first. This also only works for some songs. Others won't download at all. My pho...

user-removed

Not applicable

5165 Views

6 replies

0 likes

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Can't use the Premium Features (german answers prefered)

Ich habe einen 10€ Gutschein um Premium zu verlängern und ganz normal online eingelöst. In der App steht unter Konto auch Premium aber ich kann die Premium Funktionen nicht nutzen! Da kommt immer der Hinweis, dass man dafür Premium braucht.Was kann i...

Newbie

Ich habe einen 10€ Gutschein um Premium zu verlängern und ganz normal online eingelöst. In der App steht unter Konto auch Premium aber ich kann die Premium Funktionen nicht nutzen! Da kommt immer der...

user-removed

Not applicable

460 Views

1 replies

0 likes

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Discover Weekly not updating

My Discover Weekly playlist hasn't updated in a few weeks. How can I resolve this?This is the link to my DW playlist. spotify:user:spotify:playlist:37i9dQZEVXcScf60WOLRda

Newbie

My Discover Weekly playlist hasn't updated in a few weeks. How can I resolve this? This is the link to my DW playlist.  spotify:user:spotify:playlist:37i9dQZEVXcScf60WOLRda

293 Views

0 replies

0 likes

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Playlist no pasa de tema

Hace unos meses que tengo este problema en mi iPad escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración los temas son de playlist descargadas no pasa con todos los...

Newbie

Hace unos meses que tengo este problema en mi iPad  escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración lo...

300 Views

0 replies

0 likes

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Superuser Contribution premium user can't turn off shuffle play

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play.When I try to get rid of shuffle play it comes up with the attach...

Newbie

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play. When I try...

Jack

Roadie

1013 Views

1 replies

0 likes

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Solved!! Sort order wont save

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it from oldest to newest added.

Newbie

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it ...

Hubo

Community Legend

1444 Views

6 replies

0 likes

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