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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232452 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114032 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2292 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303904 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129632 Views

19 replies

38 likes

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Spotify offline on 4G

Hi there, My premium spotify account remains offline when being connected to my data provider (4G). I can only search for new songs while being connected to a WIFI connection. Has someone experienced this issue before? Thanks,

Newbie

Hi there,   My premium spotify account remains offline when being connected to my data provider (4G).  I can only search for new songs while being connected to a WIFI connection.  ...

503 Views

0 replies

0 likes

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App not supported by my apple store

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app! Can somebody help me?Thanks a lot,Anamarija

Casual Listener

Hi there, I have a premium spotify account in Netherlands (where I live) but my apple store is Croatian and it still does not support spotify mobile app so I can not download the iphone app!   ...

eblackrose00

Roadie

1433 Views

3 replies

0 likes

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How do i listen to imported spotify music on my iphone? (Help pls)

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

Casual Listener

So I imported songs on my desktop through the local files option in spotify. I can listen to these songs on my desktop app, but can't listen to them on my iphone. Someone have a solution?.

eblackrose00

Roadie

34412 Views

3 replies

1 likes

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problem syncing my own music in PC and iphone

So I have some mp3 files that I have loaded into local files in spotify on my PC, It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few months ago they just wont download the music from my PC to my iph...

Newbie

So I have some mp3 files that I have loaded into local files in spotify on my PC,   It used to sync very well once my PC and my iphone are both connected to the same wifi but since a few month...

347 Views

0 replies

0 likes

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Only playlists appearing in library tab

Hey allI've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is normally 'library' on my app, is now named 'Your play...

Casual Listener

Hey all I've made a new Spotify account for my parents today, added some playlists, artists and albums, but for some reason only the playlists appear on the mobile app. Even the tabs name, which is ...

Nazarkebab

Casual Listener

737 Views

3 replies

0 likes

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I only see "Your Playlists" at the bottom.

This is insanely frustrating. All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" icon, I only see a "Your Playlists" icon. It doesn't let me a...

Newbie

This is insanely frustrating.   All im trying to do is use the features that were advertised when I subscribed to premium. But at the bottom right, where I'm supposed to see the "Your Music" i...

user-removed

Not applicable

430 Views

1 replies

0 likes

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Solved!! Lost premium

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from cd) or songs I've downloaded from Spotify. But on ...

Newbie

I had premium through my cable account (Virgin) which has now lapsed. Spotify still works fine on my MacBook - all playlists play fine online or offline, whether my own songs (uploaded years ago from...

Swanny

Community Legend

769 Views

1 replies

0 likes

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  • 1 replies
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i pod ios

Spotify will not upload to touch i pod 

Newbie

Spotify will not upload to touch i pod  

Swanny

Community Legend

386 Views

1 replies

0 likes

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  • 1 replies
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Can't play Angel by Shaggy

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Casual Listener

Premium subscription, newest iPhone, newest App update as of 8/25/2017. "Angel" by shaggy simply doesn't play on the phone. Really ruined my shower this morning.

Swanny

Community Legend

653 Views

2 replies

0 likes

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Help

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Casual Listener

I can't add music to the queue because "I'm connected to a different device" but I'm not. I need help

Samantha66

Casual Listener

722 Views

2 replies

0 likes

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Songs randomly repeat when streaming to Chromecast Audio

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. When you open the app, it doesn't show that it's playing...

Newbie

I've had an issue where songs will randomly repeat, whether from a radio station, queue or from a playlist. Like if I have several songs playing from a playlist, it will repeat a song randomly. &nbs...

jccsst1022

Newbie

2774 Views

4 replies

11 likes

chromecast audio
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Solved!! Trotz Premium kein Premium, Hilfe, Help

Hi,Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht.Bin um jeden Tipp dankbar!

Newbie

Hi, Habe mir vor zwei Tagen Premium geholt und eingelöst. Kann die Songs zwar offline hören und einzeln anklicken aber im Player nur 5 mal weiter klicken, vor- und zurückspulen geht auch nicht. Bin...

Musiclover2201

Newbie

3049 Views

2 replies

0 likes

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'Spotify can't open this type of link on this device' message - 'Discover' option no longer working

A few weeks ago I stated getting the above message on my iPhone. All the other Spotify options appear to run OK. It's an old iPhone 4S running iOS 7.1.2. The phone appears to be too old to run the latest version of Spotify, so an older version is ins...

Newbie

A few weeks ago I stated getting the above message on my iPhone.  All the other Spotify options appear to run OK.  It's an old iPhone 4S running iOS 7.1.2.   The phone appears to be to...

1629 Views

0 replies

0 likes

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Song Titel

Hello, i have an issue with every song in my playlist that is a feature. A friend of mine is using an androidphone and it says :Bonez MC, Raf Camora, Hanyal - Attackieren on my iPhone it's onlyBonez MC - Attackieren how can i change this? Sorry for m...

Newbie

Hello, i have an issue with every song in my playlist that is a feature.   A friend of mine is using an androidphone and it says : Bonez MC, Raf Camora, Hanyal - Attackieren   on my iP...

348 Views

0 replies

0 likes

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God awful sound on iPhone.

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need to know how to download at higher Kbps. Of course ...

Casual Listener

I have been a premium subscriber for 5 years. I just recently started get terrible sound. It's slow. It's muffled. It's just bad. I tried sending in s ticket and I got a templeted emsil. I don't need...

Pblack1019

Casual Listener

596 Views

2 replies

0 likes

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Solved!! Premium issues

Hello!I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I can't also use the repeat button. It only goes on so i...

Casual Listener

Hello! I purchased premium earlier this week and I've noticed that I can't use shuffle at all. When I try to activate shuffle it says "you need premium to use shuffle" or something like that and I...

Woodkidd

Casual Listener

827 Views

2 replies

0 likes

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  • 2 replies
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Lost account...

Hi all, first post.Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/password. Doesn't work when I log in.To make matters even...

Visitor

Hi all, first post. Went to play some music on my Spotify app on my iPhone and was logged out for some reason. After trying to log in using my credentials it says log in failed, wrong user name/pa...

324 Views

0 replies

0 likes

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App keeps crashing playing commercials.

Hey folks. As you might have guessed from the topic I'm using the free version on my IPad.For about 5-6 weeks now I'm encountering a weird problem with it. The App keeps either crashing when a commercial starts up, or doesn't load the video and promp...

Newbie

Hey folks. 🙂   As you might have guessed from the topic I'm using the free version on my IPad. For about 5-6 weeks now I'm encountering a weird problem with it.   The App keeps either...

415 Views

0 replies

0 likes

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Cannot log in

Hi Guys,Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection - but all other apps connect perfectly fine to the inter...

Newbie

Hi Guys, Since today my spotify logged my out automatically and I cant log in anymore, seeing the error in the picture below (basically it says there's a DNS error, check your network connection -...

330 Views

0 replies

0 likes

  • 330 Views
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