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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246332 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131471 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3324 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309882 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133541 Views

19 replies

38 likes

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  • 19 replies
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question about sorting playlist

I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sorted by artist but not organized by album or alphabe...

Newbie

I just recently switched to an iPhone from android and noticed that before when I sorted my playlist by artist it organized each artist by albums. Now on iOS when I sort by artists the tracks are sor...

331 Views

0 replies

0 likes

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All songs disappeared from library

Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone knows where to find them and why they aren't displ...

Casual Listener

Hi, all my songs disappeared from my library. If I go to songs or artists it doesn't display anything, but when I go to the song it says it's already saved, however I can't find them anywhere. Anyone...

Swanny

Community Legend

757 Views

3 replies

0 likes

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  • 3 replies
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Block / Hide / Blacklist tracks or artists

(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom Rosenthal, I've tried every suggestion to log off or tur...

Visitor

(Moblie) I listened to one song by Tom Rosenthal about a month ago, I added it to my songs and a playlist. Now months later (after I have removed the song) every other song on shuffle is by Tom ...

Bittencourt

Spotify Star

726 Views

1 replies

0 likes

repeat
repeating artist
shuffle
  • 726 Views
  • 1 replies
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My iOS App Show "Your Playlists" Instead of "Your Library" at Right Bottom

Hi,I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my library and i would love to listened to it while i'm out of...

Casual Listener

Hi, I'd use my spotify app in my iPhone and it show "Your Playlists" Instead of "Your Library" at Right Bottom of menu bar. It's make me sick and a bit frustated cos' most of my song is in my...

Maxim

Spotify Star

724 Views

1 replies

0 likes

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  • 1 replies
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Your Playlists on App instead of Your Library

Hi all, Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Down in the bottom right corner where you usually find Your Li...

Casual Listener

Hi all,   Tonight I introduced my family to Spotify and upgraded us onto a family account. I set up my Mum's account and showed her how it works, but my Dad's isn't the same as our version. Do...

jonathandaniels

Casual Listener

683 Views

2 replies

0 likes

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  • 2 replies
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Only one artist shown for every song in an album

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I listen to the songs from the album I never see the feat...

Casual Listener

Hiya, just wondering what the deal is with the way multiple artists are treated in albums compared to playlists. Why aren't any other artists other than the primary one shown in album view? If I list...

1134 Views

0 replies

0 likes

metadata problem
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Spotify Mobile isn't scrobbling to Last.fm

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop client do appear to be scrobbling. I tried reentering my...

Regular

I have a Spoitfy premium account and iOS app version 0.9.7.2 on my iPhone 5S and noticed that the tracks that I listen to are not showing up on last.fm. Tracks that I listen to from the desktop clien...

parziiich

Newbie

8703 Views

14 replies

1 likes

last.fm
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  • 14 replies
  • 1 likes

"Reproduction list" change from iMac to iPad.//"Cola" de reproducción cambia de iMac a Ipad

Hi, Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order. I mean, if in my computer I am listening a playlist with the songs in alphabetic order, th...

Regular

Hi,   Lately, if I'm listening to a Spotify's Playlist with my computer iMac, and I change the reproduction media to my Ipad, it changes my whole playlist order.   I mean, if in my...

513 Views

0 replies

0 likes

  • 513 Views
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Solved!! Playlists Offline, does it use 4G Data?

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Offline, if my phone is Online will it be downloading...

Newbie

If I've saved my playlists onto my iPhone and then selected play Offline for each playlist, do I need to also set Spotify to Offline mode? What I want to know is if I have my playlists set to play Of...

Pita1

Newbie

166520 Views

17 replies

2 likes

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  • 17 replies
  • 2 likes

No "my library"

I have a doubt.my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums"...anyone knows why could this be? This are the good things ...

Newbie

I have a doubt. my friend pablo just get a premium acount. In his display doesnt appear "my library". He only has "my playlist". He doesnt have the options "my daily mix", "artists", "albums".....

crimsonxchin

Casual Listener

779 Views

1 replies

1 likes

  • 779 Views
  • 1 replies
  • 1 likes

Song previews aren't working

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the song either just starts playing or nothing happens a...

Casual Listener

I'm not sure what the exact term for it is, but in the app when I press down on a song or playlist, a short clip of the song is played (like a preview). However, recently I'm unable to do that; the s...

subleaf

Casual Listener

800 Views

2 replies

2 likes

  • 800 Views
  • 2 replies
  • 2 likes

La musica se detiene cuando me salgo de la app

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y mi equipo es un iPhone 6s con la última versión de...

Newbie

Estoy escuchando la música pero si minimizó la aplicación la música se detiene, o si bloqueo el teléfono, también se detiene la música. No cambié ninguna configuración ni nada. Tengo cuenta premium y...

Rdavila17

Newbie

1916 Views

1 replies

0 likes

  • 1916 Views
  • 1 replies
  • 0 likes

Albums saved desapear

Hello,Today i went look at my library and all albums saved desapear. I'm currently using iOS 10.3.3 and Spotify 8.4.16.483.How can i fix this problem?

Newbie

Hello, Today i went look at my library and all albums saved desapear.        I'm currently using iOS 10.3.3 and Spotify 8.4.16.483. How can i fix this problem? &nbs...

371 Views

0 replies

0 likes

  • 371 Views
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Spotify family member can't download any music

HelloI am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music. I don't have the little button that would allow me to download an album (for example). The paiements are ok and nobody...

Visitor

Hello I am a member of a Spotify family and even though my account is said to be premium in my settings, I can't download any music.  I don't have the little button that would allow me to down...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Track skipping

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my iTunes library.My software is up to date both for ...

Newbie

I am on Spotify Premium. I am beginning to find that tracks on offline playlists start to skip on replay on my iPhone 6S. I don't think it's the phone as it doesn't occur when I replay tracks from my...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
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Is there a way to prevent downloading songs or make it harder?

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist. I can quickly undo the download and then remove the files from being downloaded, but the songs will then appe...

Newbie

I don't ever want to download songs on to my iPhone, but I often accidentally hit the download button while looking at an album or playlist.  I can quickly undo the download and then remove the ...

1016 Views

0 replies

0 likes

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Offline Issues

Hi there, About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh. Now, When I go to spotify.com, Account->Offline Devices, it only lists a single device: Macbook (As I have 2 Macbook Airs, this is un...

Newbie

Hi there,   About a week ago, in spotify.com, Account->Offline Devices, i reset all devices, in order to start afresh.   Now, When I go to spotify.com, Account->Offline Devices, i...

383 Views

0 replies

0 likes

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Solved!! no notifications

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the newest update. Is there anything i can do to get th...

Casual Listener

Although i have all the notifications turned on (e-mail and pop-up for every category) i've never gotten an email or pop up, although i follow many artists. I've got an iphone 6 and spotify with the ...

moonwatersource

Casual Listener

1074 Views

4 replies

0 likes

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  • 4 replies
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New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Newbie

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Swanny

Community Legend

543 Views

2 replies

0 likes

  • 543 Views
  • 2 replies
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Solved!! ipod touch problem

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something like "you can only have playlists on up to three dev...

Newbie

hello! hopefully someone can tell me what's going on with spotify and my ipod. after i've synced my music to my ipod and has it work perfectly for about 2-3 days, a message pops up saying something l...

warlismith

Regular

1827 Views

2 replies

2 likes

  • 1827 Views
  • 2 replies
  • 2 likes