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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69757 Views
  • 16 replies
  • 37 likes
  • 69757 Views
  • 16 replies
  • 37 likes

There's no repeat one button.

Hi, I'm a Spotify free user, currently using iOS iPhone 5 with the latest update available and CHROME web browser on a laptop. I can't seem to see any repeat one button on the songs that I played, even on the Now Playing tab. It's been said that to a...

  • Visitor
  • Hi, I'm a Spotify free user, currently using iOS iPhone 5 with the latest update available and CHROME web browser on a laptop. I can't seem to see any repeat one button on the songs that I played, ev...
  • gryffyn
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Premium

Hey so if I use the premium 1 month trial can I listen too music offline?

  • Newbie
  • Hey so if I use the premium 1 month trial can I listen too music offline?
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Featured artists

I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug because I checked my friends phone and he can still see ...

  • Newbie
  • I can't see anyone that's featured on another artists song,which is really annoying when you listen to a lot of rap because almost a majority of songs have features . I'm pretty sure it's a bug becau...
  • 225 Views
  • 0 replies
  • 1 likes
  • 225 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to search for users on iphone

For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up under profiles even though Im positive this is the use...

  • Regular
  • For the past several days, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the search bar, but nothing pops up und...
  • paytonmorr
  • Regular
  • 1632 Views
  • 3 replies
  • 3 likes
  • 1632 Views
  • 3 replies
  • 3 likes

Premium user playing an album starts playing suggested music

I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my library.I searched the forums and it says to turn A...

  • Casual Listener
  • I just started paying for Spotify again today after a few months of trying Apple Music. I cued up an album and then after 4 songs it stared playing something entirely different that's not even in my ...
  • GeneralPF
  • Casual Listener
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

New to Spotify

I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this? And how. I'm on temp membership. Explain in simple...

  • Newbie
  • I created a play list, I think. Now I want to play the individual songs in the order I have them on playlist. This list if for our 60th anniversary party. Music from the last 60 years. Can I do this?...
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Not shuffling

When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everything is playing in alphabetical order whether my play...

  • Newbie
  • When I go on and select for any full playlist or album to shuffle, it just adds one song to my queue and then goes back to what I was listening to. And the shuffle button also isn't working, everythi...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Random Album Cover Added to Local Files

Hello, Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported from Spotify. When I go to the local file on my computer and...

  • Newbie
  • Hello,   Would anyone know how to remove this album cover? I have never seen this photo before and I do not how this album cover became the cover for most of the local files that got imported ...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Song skip/repeat problem

I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song.I have tried logging off and then on and resetting the app, still with the p...

  • Casual Listener
  • I have an iPhone 7 with IOS 10.3.3 and I try listening to a song and it either repeats the first second of the song over and over or it will skip every 7 seconds of the song. I have tried logging ...
  • spotifyuser56t
  • Newbie
  • 485 Views
  • 1 replies
  • 0 likes
  • 485 Views
  • 1 replies
  • 0 likes

Wrong song list order on iPhone

I am having a problem with the order of the songs on my playlist from my iPhone.Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, but the order of songs on my iPhone does not match my PC...

  • Newbie
  • I am having a problem with the order of the songs on my playlist from my iPhone. Here's the thing. I always use "sort by Artist". Both my PC and iPhone are correctly sorting the songs by Artist, b...
  • 309 Views
  • 0 replies
  • 0 likes
  • 309 Views
  • 0 replies
  • 0 likes

Songs from saved albums are not showing up in "songs"

Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs from that album aren't added to the "songs" section of ...

  • Newbie
  • Hi there! Hope someone could help me figure this one out. I'm showing my dad how to use his spotify account, and I discovered that for some reason when he saves an album to his library the songs...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Solved!! How to download songs to iPod

I have an iPod that I use in my car to listen my music. Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet connection? How would I do this?

  • Casual Listener
  • I have an iPod that I use in my car to listen my music.  Is it possible to download songs to MP3 or some other format and then transfer them to an iPod on which I would not have a live internet ...
  • ucfrobots
  • Newbie
  • 42432 Views
  • 4 replies
  • 1 likes
  • 42432 Views
  • 4 replies
  • 1 likes

Solved!! iPhone app keeps crashing!!!

Just upgraded to Premium and my iPhone app keeps crashing, the minute I log in it's gone. Tried deleting, reinstalling, deleting all my playlists- nothing works! Very frustrated and wondering what I can do. Recently upgraded to Premium and now even m...

  • Casual Listener
  • Just upgraded to Premium and my iPhone app keeps crashing, the minute I log in it's gone. Tried deleting, reinstalling, deleting all my playlists- nothing works!   Very frustrated and wonderin...
  • J0s3l1n
  • Casual Listener
  • 84540 Views
  • 298 replies
  • 2 likes
  • 84540 Views
  • 298 replies
  • 2 likes

Superuser Contribution STUCK?!?!

My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can someone please help me?!?!

  • Casual Listener
  • My spotify was updating but it got stuck on its way to to updatin. It won't let me open or delete the app. I've tried almost everything i've seen on the internet but it hasn't worked for me. Can some...
  • kpoptrash1007
  • Casual Listener
  • 543 Views
  • 3 replies
  • 0 likes
  • 543 Views
  • 3 replies
  • 0 likes

Song Sneak Peak broken on bad connection

When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same once more seems to break the sneak preview. The son...

  • Newbie
  • When the phone has a very bad internet connection, you press on a song to peak it into it, but give up before it actually manages to start playing. When the connection is okay again, trying the same ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Superuser Contribution App shuts down

I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap.Version 8.4.3.884Device: iphone 5sCountry: Norway

  • Casual Listener
  • I've had this problem for several months. It shuts down after playing for about 1 minute. I will cancel my premium account if I dont get help asap. Version 8.4.3.884 Device: iphone 5s Country: N...
  • Ingrid8
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Can't save songs on my sd card, store option not on my settings. How do I find the storage setting

I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?

  • Casual Listener
  • I have a sd card on my phone, there is no storage button in my Spotify settings. How do I find the storage in my Spotify settings?
  • Bergy4
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Need help on syncing local files to phone

I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sources trying to get it into my local files on my phone but ...

  • Newbie
  • I've done this multiple times before, even in the last month. Spotify seems to not even know how horribly broken this feature is. I've downloaded a song 4 times and added it to 2 different sourc...
  • howsitgoinaz
  • Newbie
  • 263 Views
  • 2 replies
  • 1 likes
  • 263 Views
  • 2 replies
  • 1 likes

phone keeps saying "waiting for wifi" for downloading a playlist, but won't work even when on wifi

The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other. The screen just keeps saying "Downloading...waiti...

  • Newbie
  • The title pretty much sums it up. I am trying to download a series of songs (from my macbook's local files originally), and my macbook and phone are on the same wifi, sitting right next to each other...
  • brizze
  • Newbie
  • 2438 Views
  • 2 replies
  • 2 likes
  • 2438 Views
  • 2 replies
  • 2 likes

Unable to Download App

I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time." I have done a hard reset on my phone 10+ times as well as simply turn...

  • Newbie
  • I have been trying to reinstall spotify on my iPhone 6 for 16 days and an error message pops up saying "Unable to Download App. Spotify Music could not be downloaded at this time."   I have do...
  • Tmreiner817
  • Newbie
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes