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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

227305 Views

53 replies

13 likes

  • 227305 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

152057 Views

507 replies

108 likes

  • 152057 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

106395 Views

19 replies

38 likes

  • 106395 Views
  • 19 replies
  • 38 likes

Superuser Contribution Problem with playing music

Hey everybody!My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates, it's the version 8.4.3.884. I deleted the app and d...

Casual Listener

Hey everybody! My premium spotify stops, restarts, changes songs and sometimes turns on the voice controll on my iPhone 7 while listening with earphone (offline and online). I can't make any updates...

szenim

Casual Listener

392 Views

2 replies

0 likes

  • 392 Views
  • 2 replies
  • 0 likes

Spotify in banner

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an option to enable this... BTW I am on the iPhone 6 Pl...

Casual Listener

Sorry if this is addressed elsewhere...So I seem to remember Spotify being able to be seen in banner, I.e. Being able to skip tracks and such while in another app... but now I can't seem to find an o...

hmihaylov

Casual Listener

791 Views

4 replies

1 likes

  • 791 Views
  • 4 replies
  • 1 likes

Spotify connect switch to airplay supported device sometimes send twice volume control

HI,When we use Spotify app, and using speaker that support both spotify connect and airplay.after we switch from spotify connect to airplay, sometime we saw two volume ctrl in rtsp packets.Can anyone help.Thanks

Newbie

HI, When we use Spotify app, and using speaker that support both spotify connect and airplay. after we switch from spotify connect to airplay, sometime we saw two volume ctrl in rtsp packets. Can ...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Cannot play music on Spotify free

I cancelled my premium subscription not so long ago and since then I have not been able to play ANY music at all on Spotify iOS app online or offline.Can anyone help me with this?

Newbie

I cancelled my premium subscription not so long ago and since then I have not been able to play ANY music at all on Spotify iOS app online or offline. Can anyone help me with this? 🙂

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

English audiobooks on german account

Hello, hope somebody can help me. I have a German premium account and would like to listen to English audiobooks, but I can't find any. Just the one in German are shown.Anybody an idea, what's to do? Can I change the language?Thanks.

Newbie

Hello, hope somebody can help me. I have a German premium account and would like to listen to English audiobooks, but I can't find any. Just the one in German are shown. Anybody an idea, what's to d...

benji_24

Casual Listener

1208 Views

1 replies

1 likes

  • 1208 Views
  • 1 replies
  • 1 likes

Spotify Disconnects While Connected through Bluetooth to UE Megaboom on Ipad2

Hi Everyone, My spotify keeps disconnecting from my UE Megaboom when I try and listen to music on My Apple Ipad2. Happens very intermittently but basically as i am listening to a song it will pause and then if I leave it close down the app. Abit like...

Casual Listener

Hi Everyone,   My spotify keeps disconnecting from my UE Megaboom when I try and listen to music on My Apple Ipad2. Happens very intermittently but basically as i am listening to a song i...

Jameswhunt

Casual Listener

2092 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No keyboard when searching inside playlist

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disappears. If I double click my home button and switch...

Regular

When I am inside a playlist of the iPhone Spotify app, I can't search. When I click in the filter box at the top, the keyboard appears briefly but when the screen finishes updating, the keyboard disa...

kkangelov

Newbie

2726 Views

3 replies

4 likes

  • 2726 Views
  • 3 replies
  • 4 likes

[BUG] Double "Recently Played"

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscrition was expired (for what a remember) and also a ...

Regular

In the "Home" tab i have a 2 "Recently Played" sections, one is the right one because it have my real recently played songs, the other one have the last recently played songs before my premium subscr...

jacopoiuytr

Regular

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is the Lyrics feature available in the desktop app?

I use to have the lyrics in my iphone everytime i play my songs. I recently installed the Spotify app in my laptop and when I use it, I don't see the lyrics anymore when I play my songs.

Music Fan

I use to have the lyrics in my iphone everytime i play my songs. I recently installed the Spotify app in my laptop and when I use it, I don't see the lyrics anymore when I play my songs.

Novy

Moderator

541260 Views

16 replies

107 likes

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  • 16 replies
  • 107 likes

iPad 1st Gen

I have a 1st Generation iPad with Spotify on it, will I be able to download my playlists? Wanted to check before I start the process and then get disappointed because it's too old. Thanks!

Newbie

I have a 1st Generation iPad with Spotify on it, will I be able to download my playlists? Wanted to check before I start the process and then get disappointed because it's too old. Thanks!

Maxim

Spotify Star

917 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Daily Mixes randomly restart from the beginning

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus. It's a very annoying "feature." Any ideas on how to fix/troubleshoot? Happened multiple times today during a 1 hour workout.

Casual Listener

At least two of my Daily Mixes will randomly restart from the beginning of the playlist when listening on my iPhone 7 Plus.  It's a very annoying "feature."  Any ideas on how to fix/tr...

Noneyourbizz

Newbie

1896 Views

10 replies

0 likes

  • 1896 Views
  • 10 replies
  • 0 likes

Download Musics are not playing on offline mode

I have a Spotify Premium Family account over 7 months now. On my account, when I "turn on" the offline mode several musics do not play, even being downloaded, and another ones play normally (around 3-4 musics). When I "turn off" the offline mode they...

Newbie

I have a Spotify Premium Family account over 7 months now. On my account, when I "turn on" the offline mode several musics do not play, even being downloaded, and another ones play normally (around 3...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Premium showing up on laptop but not iPod app

Every three months I get a Spotify Premium gift card so my acount can be renewed. I've never had a problme with this until now- the premium account shows up on my chromebook but not my iPod. I have made sure I am logged into the same account, I have ...

Casual Listener

Every three months I get a Spotify Premium gift card so my acount can be renewed. I've never had a problme with this until now- the premium account shows up on my chromebook but not my iPod. I have m...

Maxim

Spotify Star

432 Views

3 replies

0 likes

  • 432 Views
  • 3 replies
  • 0 likes

Having problems right now

I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?

Gig Goer

I can hear 5 or 6 seconds and then a break for more than 30 sec.. and so on... Are you having streaming problems right now ?

Hubo

Community Legend

702 Views

3 replies

0 likes

  • 702 Views
  • 3 replies
  • 0 likes

Downloading albums

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want the album downloaded and separate from everything ...

Casual Listener

Hi, I'm confused about downloading and saving ? How do I download an album such that it doesn't just put all the album tracks in the 'songs' catergory amongst individual songs I've collected ? I want...

Ml22-1

Casual Listener

518 Views

4 replies

1 likes

  • 518 Views
  • 4 replies
  • 1 likes

Spotify defaults to "Repeat One" upon startup on iPhone 7/Ford Fiesta

Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before closing my Spotify app. Usually, when I click on U...

Casual Listener

Whenever I plug in my USB to my Fiesta and iPhone to start the music, it automatically turns off shuffle and turns on "Repeat One" for whichever song I select/the song I previously listened to before...

656 Views

0 replies

3 likes

  • 656 Views
  • 0 replies
  • 3 likes

Can't view the followers of specific people?

Hey! I'm relatively new to the Spotify community and recently ran into a certain issue. I like to view who people are following and who is following them, but that feature only seems available for some accounts, not all. I was wondering if this is so...

Casual Listener

Hey! I'm relatively new to the Spotify community and recently ran into a certain issue. I like to view who people are following and who is following them, but that feature only seems available for so...

Maxim

Spotify Star

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Search function not working for iOS app

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time.By the way thanks for making me jump through **bleep**ing hoops just to get a problem resolved, why can't I contact "tech suppo...

Casual Listener

When I search for an artist, the list populates, however when I make a selection I'm treated to a blank screen. Every time. By the way thanks for making me jump through **bleep**ing hoops just to ...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Spotify with Phillips Fidelio DS3000

I want a dock speakers station Fidelio DS3000.It is possible to play spotify on this?Thanks in advance

Newbie

I want a dock speakers station Fidelio DS3000. It is possible to play spotify on this? Thanks in advance

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes