Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237468 Views

27 replies

5 likes

  • 237468 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118669 Views

116 replies

13 likes

Other
  • 118669 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2693 Views

0 replies

0 likes

iOS
  • 2693 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305467 Views

62 replies

16 likes

  • 305467 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130809 Views

19 replies

38 likes

  • 130809 Views
  • 19 replies
  • 38 likes

A better sort-by-name for songs with Chinese title

I'm not sure what's the sorting order is used for songs with Chinese title now. I'm hoping it can be sorted with A-Z order according to the Pin Yin of the first word of the title on iOS app.

Newbie

I'm not sure what's the sorting order is used for songs with Chinese title now. I'm hoping it can be sorted with A-Z order according to the Pin Yin of the first word of the title on iOS app.

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

iPod Touch crashes

Hi, I'm having massive problems with Spotify 1.1.0.2549 on my iPod Touch (Model iPod Touch 4)OS Apple iOS 6.1.6 . It keeps crashing in the middle of the first song I choose. It's unusable that way. Are there any workarounds that help? Unfortunately, ...

Casual Listener

Hi, I'm having massive problems with Spotify 1.1.0.2549 on my iPod Touch (Model iPod Touch 4) OS Apple iOS 6.1.6 . It keeps crashing in the middle of the first song I choose. It's unusable that way....

msevalho

Casual Listener

1574 Views

3 replies

0 likes

  • 1574 Views
  • 3 replies
  • 0 likes

Solved!! Songs don't download until I play them

I've made a couple playlists Available Offline, but any given song won't download until I've played a little of it first. This also only works for some songs. Others won't download at all. My phone's been on Wifi all night with App Background Refresh...

Casual Listener

I've made a couple playlists Available Offline, but any given song won't download until I've played a little of it first. This also only works for some songs. Others won't download at all. My pho...

user-removed

Not applicable

5363 Views

6 replies

0 likes

  • 5363 Views
  • 6 replies
  • 0 likes

Can't use the Premium Features (german answers prefered)

Ich habe einen 10€ Gutschein um Premium zu verlängern und ganz normal online eingelöst. In der App steht unter Konto auch Premium aber ich kann die Premium Funktionen nicht nutzen! Da kommt immer der Hinweis, dass man dafür Premium braucht.Was kann i...

Newbie

Ich habe einen 10€ Gutschein um Premium zu verlängern und ganz normal online eingelöst. In der App steht unter Konto auch Premium aber ich kann die Premium Funktionen nicht nutzen! Da kommt immer der...

user-removed

Not applicable

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Discover Weekly not updating

My Discover Weekly playlist hasn't updated in a few weeks. How can I resolve this?This is the link to my DW playlist. spotify:user:spotify:playlist:37i9dQZEVXcScf60WOLRda

Newbie

My Discover Weekly playlist hasn't updated in a few weeks. How can I resolve this? This is the link to my DW playlist.  spotify:user:spotify:playlist:37i9dQZEVXcScf60WOLRda

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Playlist no pasa de tema

Hace unos meses que tengo este problema en mi iPad escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración los temas son de playlist descargadas no pasa con todos los...

Newbie

Hace unos meses que tengo este problema en mi iPad  escuchando algunas playlist cuando termina un tema no empieza el siguiente queda como congelado como la imagen que adjunto ,como aclaración lo...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Superuser Contribution premium user can't turn off shuffle play

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play.When I try to get rid of shuffle play it comes up with the attach...

Newbie

Hi. I'm a premium spotif user and have just changed my phone to an I phone 6. No matter how many times I delete and reload Spotify app and sign out / in I can't get rid of shuffle play. When I try...

Jack

Roadie

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Solved!! Sort order wont save

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it from oldest to newest added.

Newbie

After updating Spotify, my playlist wont save the sort order. I usually like to keep the most recently added at the top, however, now everytime I back out of the playlist and go back in, it shows it ...

Hubo

Community Legend

1579 Views

6 replies

0 likes

  • 1579 Views
  • 6 replies
  • 0 likes

Como excluir arquivos locais?

Importei musicas do meu aparelho para o spotify (arquivos locais), mas desejo removê-las do spotify, como fazer?

Newbie

Importei musicas do meu aparelho para o spotify (arquivos locais), mas desejo removê-las do spotify, como fazer?

user-removed

Not applicable

18936 Views

2 replies

0 likes

  • 18936 Views
  • 2 replies
  • 0 likes

Only playlists appear

On the Spotify app on my iphone it would replace the "My Music" tab with a "My playlists" tab and only show my playlists and no anything else (artists I follow, saved songs, etc.) Also whenever I save a song it makes a new playlist called "Saved" but...

Casual Listener

On the Spotify app on my iphone it would replace the "My Music" tab with a "My playlists" tab and only show my playlists and no anything else (artists I follow, saved songs, etc.) Also whenever ...

squidiiii

Casual Listener

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Áudio do deezer é mais alto

Estou testando deezer e spotify. Percebi que em um mesmo volume, o deezer apresenta o som mais alto que o spotify. Alguém sabe a razão? este foi o único ponto negativo que encontrei entre deezer e spotify

Casual Listener

Estou testando deezer e spotify. Percebi que em um mesmo volume, o deezer apresenta o som mais alto que o spotify. Alguém sabe a razão? este foi o único ponto negativo que encontrei entre deezer e sp...

ligustrores

Casual Listener

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Solved!! Local files on iPhone gone after flight?

I recently went on a flight, and afterwards when I checked on one of my playlists with local files on it, they were all gone. Does it have anything to do with losing connection? Can I get those local files back without my laptop? Will I have to add t...

Regular

I recently went on a flight, and afterwards when I checked on one of my playlists with local files on it, they were all gone. Does it have anything to do with losing connection? Can I get those local...

lukadisgre

Regular

797 Views

3 replies

0 likes

  • 797 Views
  • 3 replies
  • 0 likes

Family plan- My Playlists instead of My Music

i upgraded from free to a family plan after trying the 1 week trial. on desktop version and thru sonos app i can save music and view it under My Music. on iOS app I cannot save music and instead of My Music tab i only have a My Playlists tab. i have ...

Visitor

i upgraded from free to a family plan after trying the 1 week trial.  on desktop version and thru sonos app i can save music and view it under My Music.  on iOS app I cannot save music and ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Can't listen to an album in order, random songs keep appearing in the queue

So I just got Premium and suddenly it is not possible to play a full album in order. I open an album, start with the first song, and the second one is some random **bleep** that has nothing to do with the rest of the album (BTW, who wrote the algorit...

Casual Listener

So I just got Premium and suddenly it is not possible to play a full album in order. I open an album, start with the first song, and the second one is some random **bleep** that has nothing to do wit...

user-removed

Not applicable

838 Views

3 replies

0 likes

  • 838 Views
  • 3 replies
  • 0 likes

Using on two iphones

Can I use premium on both my phones? I just upgraded to premium and it seems that my second phone is still in unpaid mode. Tried stopping and restarting with no effect.

Newbie

Can I use premium on both my phones? I just upgraded to premium and it seems that my second phone is still in unpaid mode. Tried stopping and restarting with no effect.

user-removed

Not applicable

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Não consigo usufruir do pacote premium

Comecei a ser premiu faz 4 dias, pagamento feito por cartão de crédito. Não consigo usufruir do pacote premium, principalmente passar as musicas quantas vezes eu quiser. Alguem pode me ajudar? Obrigado desde já.

Casual Listener

Comecei a ser premiu faz 4 dias, pagamento feito por cartão de crédito. Não consigo usufruir do pacote premium, principalmente passar as musicas quantas vezes eu quiser. Alguem pode me ajudar? Obriga...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Solved!! Not All the Premium Function

I upgrade to Premium today but I don't have all the Premium function. Can someone help me?

Newbie

I upgrade to Premium today but I don't have all the Premium function. Can someone help me?

Maxim

Spotify Star

751 Views

3 replies

0 likes

  • 751 Views
  • 3 replies
  • 0 likes

Solved!! Merging Playlists on iPhone

Hi, just wondering if it was possible to merge 2 playlists together on Spotify so I don't have to go through the hassle of adding every song to the new playlist. Thanks to anyone who helps

Newbie

Hi, just wondering if it was possible to merge 2 playlists together on Spotify so I don't have to go through the hassle of adding every song to the new playlist. Thanks to anyone who helps 🙂

user-removed

Not applicable

47719 Views

1 replies

0 likes

  • 47719 Views
  • 1 replies
  • 0 likes

Ability to View All Playlists

Just signed in to my spotify account (its old, and not premium!) via my laptop and everything was fine, could see all my old playlists etc. Then i signed in via my iphone and only a few of the playlists are visible. Can't seem to find the others anyw...

Newbie

Just signed in to my spotify account (its old, and not premium!) via my laptop and everything was fine, could see all my old playlists etc. Then i signed in via my iphone and only a few of the playli...

user-removed

Not applicable

910 Views

1 replies

0 likes

  • 910 Views
  • 1 replies
  • 0 likes

Plays for a second

New iPhone se songs play for a second then stop why?

Newbie

New iPhone se songs play for a second then stop why?

user-removed

Not applicable

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes