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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246304 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131438 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3320 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309867 Views

62 replies

16 likes

  • 309867 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133536 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

problems playing spotify

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

Newbie

everytime i try playing spotify on my phone being plugged into charger, it stops playing and asks me what device to play on, so i select iphone and it strat s again for 3 seconds and repeats.

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
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iPhone app quits

Every time I open the app on my iPhone 7 it just quits. How can I fix this issue?

Newbie

Every time I open the app on my iPhone 7 it just quits.  How can I fix this issue?

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Won't let me download

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until a month or so ago. Can anyone tell me why this mig...

Casual Listener

Spotify says I have exceeded all my available downloads even when I have removed ALL downloads from my iPhone 6. I am paying for premium so this should not be happening and it wasn't doing this until...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
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push problems

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

Newbie

Hello, even though all push notifications are turned on I never receive any. Currently using a iphone 6 running the latest ios

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Volume fluctuations with chromecast

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

Newbie

When I cast Spotify to my tv using a chromecast, the volume goes up and down randomly. Does anyone know how to fix this?

juan_playa

Casual Listener

1015 Views

1 replies

4 likes

  • 1015 Views
  • 1 replies
  • 4 likes

More payment options.

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Newbie

Hey i paid my premium and I can download my somgs but i cant do anything else. No shuffle, no skipping songs, also i cant put songs on the waitlist...

Maxim

Spotify Star

433 Views

1 replies

0 likes

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  • 1 replies
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Premium issue

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found a premium feature" and the same with skipping back...

Casual Listener

I have premium but it keeps telling me to activate my premium and I have signed in and out and still the same problem. Every time I press shuffle to get off shuffle, I get the message "you have found...

jakecom98

Casual Listener

599 Views

2 replies

0 likes

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  • 2 replies
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Airplane mode; Spotify keeps stopping play to download

Hello, I'm new to the community, long time Spotify user Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem listening offline but this time around Spotify kept stopping a...

Casual Listener

Hello, I'm new to the community, long time Spotify user   Recently I attempted to listen to Spotify on my iPhone 6 during a long flight while on Airplane mode. I've never before had problem li...

thoraborg

Casual Listener

2458 Views

2 replies

0 likes

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  • 2 replies
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Why no save option on iPad?

I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On the new account and iPad there is no save or downl...

Casual Listener

I've just set up a new Premium account in a new iPad. On my old Premium account on other iPad I have the usual option to save and download albums, and I have the 'my music' item in the bottom bar. On...

deewrecka

Newbie

853 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

iPhone randomly stops scrobbling to last.fm

iPhone randomly stops scrobbling to last.fm I've noticed that every now and then, Spotify is not scrobbling the music I listen to.It happens randomly, it doesn't scrobble for few hours and then it start scrobbling again. Does anybody else have the sa...

Casual Listener

iPhone randomly stops scrobbling to last.fm   I've noticed that every now and then, Spotify is not scrobbling the music I listen to. It happens randomly, it doesn't scrobble for few hours and...

iMartinPro

Newbie

969 Views

3 replies

0 likes

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  • 3 replies
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Cannot access my account

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days.I have logged out from Spotify on all my devices.Still I am prevented from logging in.How can I get acces...

Newbie

I am paying for premium but when trying to access I always get the same pop up window saying I am only allowed to use Spotify abroad for 14 days. I have logged out from Spotify on all my devices. S...

335 Views

0 replies

0 likes

  • 335 Views
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Playlist sorting problem

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and old phone both show the list in the correct order, a...

Casual Listener

I recently got a new phone, an iPhone, and when I downloaded Spotify, my main playlist is showing the wrong order, such as a full album in the playlist shows and plays in the wrong order. My PC and o...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Not all synced local files play anymore

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs will always appear as downloaded but they won't play. ...

Newbie

On my iPhone 6 which is in impeccable condition, some of my synced songs suddenly don't pkay anymore after I updated the app. I tried syncing them again and changing the formats but all the songs wil...

304 Views

0 replies

0 likes

  • 304 Views
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Easily delete all songs in library.

I am wanting to delete all of my songs from my library. I want to start over and not be so trigger happy when it comes to adding music. When I added these songs I was able to just click one button per track (desktop), now I have to click the three do...

Casual Listener

I am wanting to delete all of my songs from my library.  I want to start over and not be so trigger happy when it comes to adding music.  When I added these songs I was able to just click o...

ElleJohnston

Regular

1967 Views

1 replies

0 likes

  • 1967 Views
  • 1 replies
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Mobile data after app update

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it.I have automatic update downloads enabled in the appstore so never notice when Spotify receives an update; I also have Mobile data switched off for spo...

Regular

Not sure if it's a Spotify issue or an iOS issue but here goes, hopefully someone else has seen it. I have automatic update downloads enabled in the appstore so never notice when Spotify receives ...

618 Views

0 replies

0 likes

offline data
  • 618 Views
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Solved!! Spotify Premium

Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück spulen. Bitte um Hilfe.

Casual Listener

Ich habe mir gestern Spotify Premium gekauft und iwie klappt es nicht wie gewollt. Es kommt zwar keine Werbung aber ich kann nicht unendlich Lieder überspringen oder während des Liedes vor und zurück...

Nico

Community Legend

1089 Views

3 replies

0 likes

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  • 3 replies
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[iOS] Shuffle and Repeat icons UIX

Hi, I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons are active or not because their design is so thin that the c...

Casual Listener

Hi,   I have a problem when using the iOS app that concerns with the Shuffle and Repeat icons. I have a small color blind problem and for me it's very hard to notice if each one of this icons ...

906 Views

0 replies

0 likes

colorblind
Icons
iOS
repeat
shuffle
UIX
  • 906 Views
  • 0 replies
  • 0 likes