Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237478 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118678 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447172 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305473 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Help! I got an iPhone 7 last week and when I try to open Spotify on it, it stays frozen on the green logo. Whenever I delete it and redownload, it lets me log in with Facebook (while also saying I've already logged in on the device) and then again, j...
Help! I got an iPhone 7 last week and when I try to open Spotify on it, it stays frozen on the green logo. Whenever I delete it and redownload, it lets me log in with Facebook (while also saying I've...
Not applicable
4577 Views
1 replies
0 likes
If I remove a song or artist from one of my Daily Mixes does it remove that song or artist from all of my Daily Mixes? For example, Daily Mix 1 might be Reggae and a song pops up that I don't want in there, let's say its "Crash" by Dave Mathews Band....
If I remove a song or artist from one of my Daily Mixes does it remove that song or artist from all of my Daily Mixes? For example, Daily Mix 1 might be Reggae and a song pops up that I don't w...
689 Views
0 replies
5 likes
When I'm using spotify on my iMac, everything works fine. But when I try it on my phone, some of the premium functions aren't working (like skipping songs). I'm able to choose which song I want to listen to but when I try to skip a song, it says "Buy...
When I'm using spotify on my iMac, everything works fine. But when I try it on my phone, some of the premium functions aren't working (like skipping songs). I'm able to choose which song I want to li...
Roadie
540 Views
1 replies
0 likes
I am using GBoard and when you tap the search field within a playlist the keyboard pops in and instantly pops out. When you tap the search field again it still doesn't bring up the keyboard.That's because Spotify thinks the keyboard is active.Tempora...
I am using GBoard and when you tap the search field within a playlist the keyboard pops in and instantly pops out. When you tap the search field again it still doesn't bring up the keyboard. Th...
Casual Listener
1094 Views
2 replies
3 likes
(I posted a topic about this 3 weeks ago and never got an answer so Im posting again)For the past several weeks, I have been unable to search for users on my iphone. For example, lets say I know my friends username is johnsmith. I type that into the ...
(I posted a topic about this 3 weeks ago and never got an answer so Im posting again) For the past several weeks, I have been unable to search for users on my iphone. For example, lets say I know my...
Casual Listener
1966 Views
6 replies
2 likes
I have a Premium account, being charged for it and all, but on the mobile app I'm not able to skip ads or songs.I've logged out of the app, turn my phone and its still not working. The app has my account listed as "Premium" but I'm not getting the be...
I have a Premium account, being charged for it and all, but on the mobile app I'm not able to skip ads or songs. I've logged out of the app, turn my phone and its still not working. The app has my...
Music Fan
633 Views
1 replies
0 likes
Hello guys! I was going to reset my phone but I have a question first: if I cancel Spotify, my music is deleted? I mean, not the download files, only the list of songs.
Hello guys! I was going to reset my phone but I have a question first: if I cancel Spotify, my music is deleted? I mean, not the download files, only the list of songs.
Casual Listener
810 Views
2 replies
0 likes
Hi! I'm a convert after Pandora ceased operation in Aust. How do I setup my own Workout channel/playlist in Spotify? Thanks!
Hi! I'm a convert after Pandora ceased operation in Aust. How do I setup my own Workout channel/playlist in Spotify? Thanks!
Roadie
501 Views
1 replies
0 likes
I have a problem.. I'm member of spotify premium but I can't skip a song on my Iphone.
I have a problem.. I'm member of spotify premium but I can't skip a song on my Iphone.
Spotify Star
528 Views
1 replies
0 likes
My playlist stops playing on its own even when its on repeat playlist... how can I get the playlist to play for all day without having to start playback again?
My playlist stops playing on its own even when its on repeat playlist... how can I get the playlist to play for all day without having to start playback again?
Roadie
836 Views
1 replies
0 likes
I have a playlist but when I try to listen to it Spotify plays everything that they want me to hear. If I wanted to listen to those songs I would have them on my playlist. Is there anyway I can just listen to my songs thanks
I have a playlist but when I try to listen to it Spotify plays everything that they want me to hear. If I wanted to listen to those songs I would have them on my playlist. Is there anyway I can just ...
Not applicable
615 Views
1 replies
0 likes
I know I need to change my country as I have moved abroad but it won't even let me log in to change it.. any ideas?
I know I need to change my country as I have moved abroad but it won't even let me log in to change it.. any ideas?
381 Views
0 replies
0 likes
I'm a spotify premium member and my account is normal on my macbook but on my iphone it only shows "your playlists" istead of "your music" so i can't get to my saved songs, albums, artists, etc. How can i fix this?
I'm a spotify premium member and my account is normal on my macbook but on my iphone it only shows "your playlists" istead of "your music" so i can't get to my saved songs, albums, artists, etc. &nbs...
556 Views
0 replies
0 likes
Hi everyone, I just see that spotify has a new layout for IOS users and I really like it. So, I want to learn if it is possible to use that design right now, because clearly there is no update on app store. Thanks Already.
Hi everyone, I just see that spotify has a new layout for IOS users and I really like it. So, I want to learn if it is possible to use that design right now, because clearly there is no update on app...
346 Views
0 replies
0 likes
Hi... I recently moved from an iPhone 4 to a 5... I have been Premium Subscriber on my Mac for some time - but cannot now get Spotify Premium on my iPhone... would very be grateful for your help...please advise!Kind Regards,Michael Vanderosen
Hi... I recently moved from an iPhone 4 to a 5... I have been Premium Subscriber on my Mac for some time - but cannot now get Spotify Premium on my iPhone... would very be grateful for your help...pl...
Spotify Star
1013 Views
3 replies
0 likes
Hello! How do I get local files to sync to my iPhone spotify? Most topics on here suggest that the files will show up "greyed out" on the phone.This doesn't happen for me. The files, or tracks, do not show up at all. So how do I go about it?
Hello! How do I get local files to sync to my iPhone spotify? Most topics on here suggest that the files will show up "greyed out" on the phone. This doesn't happen for me. The fil...
Newbie
578 Views
1 replies
0 likes
I saved a song on Spotify about a year ago and every time I connect to bluetooth in my car, this specific song starts to play. After hearing it a milliion times I now hate this song, and after searching my Spotify up and down, I do not see where this...
I saved a song on Spotify about a year ago and every time I connect to bluetooth in my car, this specific song starts to play. After hearing it a milliion times I now hate this song, a...
Roadie
453 Views
1 replies
0 likes
This started about a few weeks ago. I noticed that listed guest artists are being removed from under the title. But are still in the song. It only started with a bit ago but now they are all gone. I've seen no one talk about this.
This started about a few weeks ago. I noticed that listed guest artists are being removed from under the title. But are still in the song. It only started with a bit ago but now they are all gone. I'...
Casual Listener
430 Views
1 replies
0 likes
I have turn on notifications on my account also in my phone app but it's not working, thanks for help
I have turn on notifications on my account also in my phone app but it's not working, thanks for help
346 Views
0 replies
0 likes
I am new to spotify, i have added numerous songs to my playlist, but for some reason my iphone will not let me download them. it keeps bringing up an ad for premium. I need to download them as I travel a lot & want to play the music when my phone is ...
I am new to spotify, i have added numerous songs to my playlist, but for some reason my iphone will not let me download them. it keeps bringing up an ad for premium. I need to download them ...
Music Fan
466 Views
1 replies
0 likes
