Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
29994 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94550 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424244 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293649 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.
Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.
363 Views
0 replies
0 likes
Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a album, it suggests songs from the artist. How can I ...
Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a a...
289 Views
0 replies
0 likes
So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two on a same wifi network, and when I play the song on ...
So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two o...
274 Views
0 replies
0 likes
previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping or go to facebook or another app it is stopping. i c...
previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping o...
277 Views
0 replies
0 likes
Hi folks,I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that green arrow in them, indicating that that song is downloa...
Hi folks, I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that...
Casual Listener
16967 Views
5 replies
0 likes
Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and when it starts switching everytime I switch back to my playslit it...
Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and ...
Casual Listener
761 Views
3 replies
0 likes
I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...
I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...
Newbie
1480 Views
1 replies
0 likes
Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? Why is this?
Hello, I have a little problem. So Chris brown just released his new single, and if I want to play the song is says number not available. However everyone around me can play that song except for me? ...
255 Views
0 replies
0 likes
I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about 50 times. I swear there is no "accept" option to pr...
I have a huge pop up message on my Spotify (iphone 6) and it wants me to "accept" the updated terms for the privacy policy. I have read both the Terms and Conditions and the Privacy Policy now about ...
Newbie
3292 Views
3 replies
0 likes
I own a mac pro and an iphone 7, both of them connected to the same wifi network.I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but now the local files don't play on my phone anymore, even ...
I own a mac pro and an iphone 7, both of them connected to the same wifi network. I have a few local files and downloaded it on my phone a long time ago already... It was working just fine, but...
Not applicable
969 Views
6 replies
2 likes
Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my computer and can find it on my Iphone. On my Iphone, hower, the ...
Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my c...
298 Views
0 replies
0 likes
When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any suggestions?
When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any sugges...
340 Views
0 replies
0 likes
Hi,I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.
Hi, I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.
264 Views
0 replies
0 likes
Hello!I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but nothing seems to happen, it just returns to the 'find frie...
Hello! I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but not...
233 Views
0 replies
0 likes
Hi,Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this message:"You have discovered a Premium feature!Get your fre...
Hi, Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this messag...
289 Views
0 replies
0 likes
Hola!Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda????Muchísimas gracias de antemano!!
Hola! Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda???...
Newbie
500 Views
1 replies
0 likes
Because you do not answer in this topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283 I am creating a new one (and will continue to make new ones). I found out that on poor connection (GPRS, ...
Because you do not answer in this topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283 I am creating a new one (and will co...
Music Fan
588 Views
2 replies
0 likes
I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. Thank you. David.
I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. Thank you. David.
Newbie
10603 Views
8 replies
0 likes
I visit many areas that have spotty cell service on T-mobile and At&t.Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois. Data rates are anywhere between .1 and 1.5mbps or up to 100mpbs and vary wildly as the m...
I visit many areas that have spotty cell service on T-mobile and At&t. Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois. Data rates are anywher...
503 Views
0 replies
0 likes
I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and also deleted and re-installed the app but doesn't ...
I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and...
Casual Listener
782 Views
1 replies
0 likes
