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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43257 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108736 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1625 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301781 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127731 Views

19 replies

38 likes

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SUCH HORRIBLE HELP SERVICES?!?!?!

Ok, so my problem is this: I had been paying for spotfiy premium at the student rate for years... my card on file then expired, and by the time I had changed the card info, they knocked me back down to "not premium" status. I have since updated my ca...

Newbie

Ok, so my problem is this: I had been paying for spotfiy premium at the student rate for years... my card on file then expired, and by the time I had changed the card info, they knocked me back down ...

Jacob

Community Legend

404 Views

1 replies

0 likes

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Family premium

Everyone says "active" on my end but everyone on the plan isn't. It's just asking if they want to use free subscription

Newbie

Everyone says "active" on my end but everyone on the plan isn't. It's just asking if they want to use free subscription

256 Views

0 replies

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Siri Comes on when Spotify is Offline

My wife has an iphone six which came with a free subscription to Spotify. However when she listens to anything offline Siri comes on and the songs stop. Is there a fix for this?

Community Legend

My wife has an iphone six which came with a free subscription to Spotify. However when she listens to anything offline Siri comes on and the songs stop. Is there a fix for this?

278 Views

0 replies

0 likes

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Local Files detected, but not appearing?

So, I have searched this up, and I am turning a blank: In Spotify, I have imported a few local files, which save and run perfectly on my Windows computer. But they're not appearing on my iPod (Basically the iPhone). I created a special playlist for a...

Newbie

So, I have searched this up, and I am turning a blank:   In Spotify, I have imported a few local files, which save and run perfectly on my Windows computer. But they're not appearing on my iPo...

292 Views

0 replies

0 likes

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Stolen phone probably uses my phone

Hi! My iPhone was recently stolen and i think the phone is using my phone to play spotify. Can i find like an ip-address or anything else to help locate my phone via spotify?

Casual Listener

Hi!    My iPhone was recently stolen and i think the phone is using my phone to play spotify. Can i find like an ip-address or anything else to help locate my phone via spotify? 

400 Views

0 replies

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Spotify app randomly stops playing since recent iOS update

Since the last iOS update my Spotify has been playing up. Every single 1-2 songs the music just stops playing. I still have a full 4G (50mb/s) connection, and this even happens with tracks I have saved locally (i.e. there's no need to use the connect...

Music Fan

Since the last iOS update my Spotify has been playing up. Every single 1-2 songs the music just stops playing. I still have a full 4G (50mb/s) connection, and this even happens with tracks I have sav...

eemanuel

Casual Listener

18805 Views

47 replies

2 likes

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When i browse for music, i cant see any featured artists

The only way i can see featured artists on a project is whenn i save it to my library. Which sucks when im just looking for a song or an artist on a project. Please fix this

Newbie

The only way i can see featured artists on a project is whenn i save it to my library. Which sucks when im just looking for a song or an artist on a project. Please fix this

298 Views

0 replies

0 likes

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Playlist stops shuffling after a few plays

Whenever I click shuffle my playlist shuffles and everything is fine. After 3-5 songs the playlist goes back to its original order and doesn't shuffle. Any way to fix this?

Newbie

Whenever I click shuffle my playlist shuffles and everything is fine. After 3-5 songs the playlist goes back to its original order and doesn't shuffle. Any way to fix this?

546 Views

0 replies

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Should i leave Spotify for apple Music?

I recentley bought a new iphone, i have synced it with my old backup. Iphone 6, ios 10.3.3. I have paid for Spotify premium.Songs stopped playing after 11 seconds and now Downloads are stuck, i have no idea why, sometimes they work sometimes not. I t...

Newbie

I recentley bought a new iphone, i have synced it with my old backup.  Iphone 6, ios 10.3.3.  I have paid for Spotify premium. Songs stopped playing after 11 seconds and now Downloads ar...

464 Views

0 replies

0 likes

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Premium skips

I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does not work. Any ideas of how to fix?

Newbie

I recently purchased premium on my iPhone and it has all the features except for skips and play backs. I checked my status and it says premium and I have restarted the app and phone and still does no...

Matze84

Newbie

479 Views

2 replies

0 likes

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When I play songs offline that I've downloaded on my iPhone they stop suddenly.

It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everything. I deleted and redownloaded the app, made sure ...

Newbie

It's really frustrating paying for premium when you can't even download playlists and listen to them offline. The app crashes or the song turns off, not sure which one. I have literally tried everyth...

351 Views

0 replies

0 likes

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Certain songs won't play when I select them, but will play if shuffled to or when scrolling to them

On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library, but will play just fine if they are already queued. Thi...

Newbie

On the Spotify app on my iPhone, and like the title says, with certain songs (all songs I manually added through iTunes local sync) they will not play when specifically selected from my library,...

297 Views

0 replies

0 likes

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Se eliminaron mis canciones

Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.

Newbie

Se ha eliminado mi música al principio pensé que sería porque ya no estaban disponibles algunas canciones pero revise mi lista y ya casi no tengo nada de mi lista.

380 Views

0 replies

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Spotify Premium Problems

Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a album, it suggests songs from the artist. How can I ...

Newbie

Recently I have bought a Spotify Gift Card for 1 month and used it to redownload my music back. When I tested it out, I realized that I could not use the Shuffle button. When I tried to listen to a a...

307 Views

0 replies

0 likes

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Local Files sync

So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two on a same wifi network, and when I play the song on ...

Newbie

So I want to move two mp3s from spotify on my laptop to spotify on my phone. I have them successfully downloaded them both on my laptop but am unable to get it on my phone. I have connected the two o...

291 Views

0 replies

0 likes

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it stops

previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping or go to facebook or another app it is stopping. i c...

Newbie

previously i was able to listen to spotify while i am using facebook or my phone was locked. it was keeping on playing at background. but now when i start spotify and lock the phone, it is stopping o...

295 Views

0 replies

0 likes

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Solved!! Play downloaded music ONLY

Hi folks,I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that green arrow in them, indicating that that song is downloa...

Casual Listener

Hi folks, I have had this "problem". OK, let's say I downloaded a couple of albums from Megadeth (a heavy metal band, for those who don't know it). Those albums will have their tracks with that...

bwanicur

Casual Listener

17139 Views

5 replies

0 likes

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Superuser Contribution Randomly switching to ISSA's album

Hi, Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and when it starts switching everytime I switch back to my playslit it...

Casual Listener

Hi,    Everytime I am listening to my Spotify playlist more than 1hour it switching to Issa's album called 21, I don't know this artist and I never selected it, I am a premium member and ...

PamWallas

Casual Listener

805 Views

3 replies

0 likes

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Can't go back in my playlist

I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium upgrade for these functions but i already did it! H...

Regular

I have spotify premium free (trial period for 30 days) and i can't go back in my playlist, I can only go on with tracks and i can't go ahead with minutes in a song. It says that i have to do premium ...

M1kirby

Newbie

1512 Views

1 replies

0 likes

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