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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30216 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94850 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424393 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293706 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and also deleted and re-installed the app but doesn't ...
I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and...
Casual Listener
782 Views
1 replies
0 likes
Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?
Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?
778 Views
0 replies
0 likes
Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - they only play when I have an internet connection. Ho...
Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - th...
Newbie
2774 Views
1 replies
0 likes
How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying. Right now all that shows up if I go look under the artist are certain son...
How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying. Right now all...
285 Views
0 replies
0 likes
First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things things I'm not quite so happy about regardings Cov...
First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things...
Newbie
12732 Views
37 replies
3 likes
Hi,Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times.It seems arbitrary and I've tried to find a pattern, it usually happens when I go online (usually keep offline whe...
Hi, Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times. It seems arbitrary and I've tried to find a pattern, it...
Regular
656 Views
3 replies
0 likes
Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are saved is my iPhone. I'm getting fed up with this. Pleas...
Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are save...
Regular
379 Views
1 replies
0 likes
I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why?I have to go into the for example album list and filter on downloaded albums, and then into the play...
I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why? I have to go into the for example album list an...
Spotify Star
371 Views
1 replies
0 likes
I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I cannot use my account anymore, because I already used...
I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I ca...
Spotify Star
431 Views
1 replies
0 likes
Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon. Please download the Spotify for iOS app from the App Store (version 6.8.0) t...
Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon. Please d...
Spotify Star
19302 Views
14 replies
11 likes
Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the song, but when I try to play from the phone instead o...
Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the so...
Newbie
1329 Views
3 replies
3 likes
My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?
My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?
Newbie
374 Views
1 replies
1 likes
Hello everyone,i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by itself works also fine. I tried it with some other WLAN ...
Hello everyone, i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by its...
Casual Listener
482 Views
1 replies
0 likes
When I open the app, the loading screen with the green circle logo just stays there. I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the app. I would really appreciate help with this issue ASAP! Stinks t...
When I open the app, the loading screen with the green circle logo just stays there. I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the ...
310 Views
0 replies
0 likes
My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix this?
My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix thi...
334 Views
0 replies
0 likes
O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?
O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?
Not applicable
1116 Views
2 replies
0 likes
Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar.)" I got it the first time, definitely don't need to kee...
Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar....
Newbie
5073 Views
19 replies
16 likes
Hi everybody Maybe, somebody can help me.. As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Desktop App. What I have to do? Thanks and best regardsDeanz
Hi everybody Maybe, somebody can help me.. As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Deskt...
Music Fan
851 Views
5 replies
0 likes
As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address and password as on my iPhone the songs do not appear ...
As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address an...
329 Views
0 replies
0 likes
