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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125830 Views

19 replies

38 likes

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  • 19 replies
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Saving Albums but not Downloading it

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying. Right now all that shows up if I go look under the artist are certain son...

Visitor

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying.   Right now all...

298 Views

0 replies

0 likes

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Solved!! Cover Arts Issues (iOS)

First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things things I'm not quite so happy about regardings Cov...

Music Fan

First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things...

Carolina_1522

Newbie

13373 Views

37 replies

3 likes

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Downloaded content constantly disappears

Hi,Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times.It seems arbitrary and I've tried to find a pattern, it usually happens when I go online (usually keep offline whe...

Casual Listener

Hi, Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times. It seems arbitrary and I've tried to find a pattern, it...

leitosalma

Regular

680 Views

3 replies

0 likes

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  • 3 replies
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Downloads deleted

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are saved is my iPhone. I'm getting fed up with this. Pleas...

Newbie

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are save...

leitosalma

Regular

392 Views

1 replies

0 likes

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  • 1 replies
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View all Downloaded music (iPhone)

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why?I have to go into the for example album list and filter on downloaded albums, and then into the play...

Casual Listener

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why? I have to go into the for example album list an...

Maxim

Spotify Star

389 Views

1 replies

0 likes

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  • 1 replies
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Change Spotify Country

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I cannot use my account anymore, because I already used...

Newbie

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I ca...

Maxim

Spotify Star

463 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution [Update] iOS Beta Users

Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon. Please download the Spotify for iOS app from the App Store (version 6.8.0) t...

Spotify

Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon.    Please d...

MattSuda

Spotify Star

19676 Views

14 replies

11 likes

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Superuser Contribution Local files not showing on iPhone

Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the song, but when I try to play from the phone instead o...

Newbie

Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the so...

pazw

Newbie

1349 Views

3 replies

3 likes

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Artists

My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?

Newbie

My problem is when I go to a album or single until it's downloaded or in a playlist, it doesn't say who the featured artists are, could you please fix this?

Damian14

Newbie

384 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Can't connect to Spotify while in WLAN

Hello everyone,i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by itself works also fine. I tried it with some other WLAN ...

Newbie

Hello everyone, i have a problem where i can't use the spotify app in online mode while i am connected to my WLAN, if i deactivate the WLAN at my iPhone its works fine to get online. The WLAN by its...

ich649864

Casual Listener

499 Views

1 replies

0 likes

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  • 1 replies
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Spotify won't load on Iphone 5??? Please help!

When I open the app, the loading screen with the green circle logo just stays there. I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the app. I would really appreciate help with this issue ASAP! Stinks t...

Newbie

When I open the app, the loading screen with the green circle logo just stays there.    I've checked to make sure that phone is up to date, reset my phone and deleted and reinstalled the ...

321 Views

0 replies

0 likes

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my music stops when wife plays her music

My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix this?

Newbie

My wife and i are experiencing problems, when i am connected playing music at home she will connect and play music in her car, my music turns off. We have a premium account. Any ideas to fix thi...

338 Views

0 replies

0 likes

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Músicas baixadas saíram do modo offline, precisei baixar tudo novamente.

O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?

Newbie

O que acontece que as vezes o spotify pedi para logar novamente e quando loga não tem nenhuma música com a seta verde, estão todas cinzas e preciso baixar novamente?

user-removed

Not applicable

1130 Views

2 replies

0 likes

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How do I turn off the Spotify song code popup?

Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar.)" I got it the first time, definitely don't need to kee...

Newbie

Every time I go to add a song to a playlist or something like that, I message pops up saying "Show this code to a friend - they can scan it to start listening. (Tap the camera in the search bar....

mikkelwinther

Newbie

5257 Views

19 replies

16 likes

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  • 19 replies
  • 16 likes

Solved!!Superuser Contribution Error message "There is no data media into the drive F" (translated from German)

Hi everybody Maybe, somebody can help me.. As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Desktop App. What I have to do? Thanks and best regardsDeanz

Music Fan

Hi everybody   Maybe, somebody can help me..   As of late I get every time a message something like "There is no data media into the drive F" (german) when I'm opening the Spotify-Deskt...

Deanz

Music Fan

878 Views

5 replies

0 likes

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SYNCHRONISING iPHONE AND iPAD

As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address and password as on my iPhone the songs do not appear ...

Newbie

As a Premium user of Spotify I expect to be able to download songs onto my iPhone then transfer (or sync) those songs to my iPad. But when I log into Spotify on my iPad with the same email address an...

337 Views

0 replies

0 likes

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premium isn't working ?

i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird

Newbie

i just bought premium again and i can choose whatever song i want but i can't queue anything and i have limited skips ? it's like it's half premium or something idk it's weird

eblackrose00

Roadie

500 Views

2 replies

1 likes

  • 500 Views
  • 2 replies
  • 1 likes

Spotify dumped my ipad music without asking which gadget !!!!

Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be done with one action? Thanks.

Newbie

Spotify has dumped my Ipad playlist because i had new phone which made 4 gadgets. they did not ASK which one first !!!!!!!!! Now to save do i have to go to every item and tab download or can it be do...

eblackrose00

Roadie

350 Views

1 replies

0 likes

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  • 1 replies
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can't login

hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on that screen for a good 2 minutes, until finally the ap...

Visitor

hi, im running the latest version of spotify on an iphone 6s running ios 10.3.3 and i cant login. The first image is how the app opens, and when you press login, the app does nothing and stays on tha...

eblackrose00

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes