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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232492 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114087 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2299 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303913 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129645 Views

19 replies

38 likes

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  • 19 replies
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Access to locally stored files on my computer on my Iphone?

Hello, I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my computer and can find it on my Iphone. On my Iphone, hower, the ...

Newbie

Hello,  I have created a playlist on my laptop in Spotify that also contains files that are locally stored on my harddisk (and not available on Spitify). I can play this playlist from my c...

320 Views

0 replies

0 likes

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Music skipping like a broken record

When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record. This has been going on for about 2 weeks now and i can no longer listen to music in my car. Any suggestions?

Newbie

When I connect my iPhone to my Toyota 4Runner, the music skips like a broken record.  This has been going on for about 2 weeks now and i can no longer listen to music in my car.  Any sugges...

370 Views

0 replies

0 likes

  • 370 Views
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Why i can’t see the song ?

Hi,I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.

Visitor

Hi, I was wondering that why can’t i see the song on the album and also some of my songs on my playlists become unplayable.

283 Views

0 replies

0 likes

  • 283 Views
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Facebook will not link to Spotify Account

Hello!I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but nothing seems to happen, it just returns to the 'find frie...

Newbie

Hello! I'm trying to connect my Facebook page to my Spotify account so that I can find my friends. But when click on 'find friends' and the Facebook app opens and I grant access permission but not...

255 Views

0 replies

0 likes

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Problems in music player.

Hi,Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this message:"You have discovered a Premium feature!Get your fre...

Newbie

Hi, Yesterday I became a premium user. I downloaded a playlist to listen offline. However, my music player does not allow me to move to the next song and every time an image appears with this messag...

309 Views

0 replies

0 likes

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Spotify funciona solo

Hola!Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda????Muchísimas gracias de antemano!!

Newbie

Hola! Tengo cuenta Spotify Premium y hace unos días que va completamente solo. Se salta una canción a otra o cuando pongo una canción a los segundos se para y al rato vuelve a sonar. Alguna ayuda???...

Mercedes80

Newbie

530 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Poor connection - downloaded songs get deleted on startup.

Because you do not answer in this topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283 I am creating a new one (and will continue to make new ones). I found out that on poor connection (GPRS, ...

Music Fan

Because you do not answer in this topic:   https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyiOS/page/16/thread-id/30283   I am creating a new one (and will co...

3ugeene

Music Fan

630 Views

2 replies

0 likes

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Solved!! I can't find some users and they can't find me.

I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow. Thank you. David.

Casual Listener

I want to follow some friends, but I write their user name and Spotify can't find them, also they can't find me to follow.    Thank you.   David. 

mrw37

Newbie

10705 Views

8 replies

0 likes

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Extended caching for spotty cell service

I visit many areas that have spotty cell service on T-mobile and At&t.Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois. Data rates are anywhere between .1 and 1.5mbps or up to 100mpbs and vary wildly as the m...

Casual Listener

I visit many areas that have spotty cell service on T-mobile and At&t. Spotify's no-network cache is just a bit too small with some of the dead spots in Illinois.   Data rates are anywher...

522 Views

0 replies

0 likes

Improvement Suggestion
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Solved!! Premium but limited skips

I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and also deleted and re-installed the app but doesn't ...

Casual Listener

I have premium Spotify via Vodafone for a while now (it says premium in my account overview) but I'm currently only allowed to have limited skips for some reason? I've logged out and re-logged in and...

ayshapatel95

Casual Listener

815 Views

1 replies

0 likes

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  • 1 replies
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PREMIUM on iPhone

Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?

Newbie

Hello. I've started premium account and cannot skip more than 5 songs on mobile (iphone). Why?

797 Views

0 replies

0 likes

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Songs not playing in airplane mode

Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - they only play when I have an internet connection. Ho...

Newbie

Hi, I downloaded Spotify today and got premium, made some playlists and downloaded them. However, they do not play when I put my iPhone 6s in airplane mode, or when I put Spotify in offline mode - th...

CharlotteH96

Newbie

2804 Views

1 replies

0 likes

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Saving Albums but not Downloading it

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying. Right now all that shows up if I go look under the artist are certain son...

Visitor

How do I save a full album under the "albums" on my computer or iphone without it going into my library? Right now I've just made playlists for albums but it's really annoying.   Right now all...

314 Views

0 replies

0 likes

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Solved!! Cover Arts Issues (iOS)

First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things things I'm not quite so happy about regardings Cov...

Music Fan

First, I'd like to say finally thank you for the latest iOS update. I've been out of my mind lately using Spotify with it's slowness and constent crashing. However, there are still a couple of things...

Carolina_1522

Newbie

13756 Views

37 replies

3 likes

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  • 37 replies
  • 3 likes

Downloaded content constantly disappears

Hi,Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times.It seems arbitrary and I've tried to find a pattern, it usually happens when I go online (usually keep offline whe...

Casual Listener

Hi, Ever since getting Spotify premium in May, my downloaded (and sometimes saved content as well) has been "wiped" seven or eight times. It seems arbitrary and I've tried to find a pattern, it...

leitosalma

Regular

699 Views

3 replies

0 likes

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  • 3 replies
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Downloads deleted

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are saved is my iPhone. I'm getting fed up with this. Pleas...

Newbie

Twice in 2 days all my songs that I've downloaded to play offline have disappeared. Typically this happens every 2 weeks and I have to go through and download them again. The only place they are save...

leitosalma

Regular

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

View all Downloaded music (iPhone)

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why?I have to go into the for example album list and filter on downloaded albums, and then into the play...

Casual Listener

I have an iPhone with the latest versions but still I don't see the download "menu". Some of my friends have the download menu and have iPhones.. why? I have to go into the for example album list an...

Maxim

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
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Change Spotify Country

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I cannot use my account anymore, because I already used...

Newbie

I started using Spotify for free in Canada. I was there for a year. Then, I came back to South Korea. Unfortunately, after like 10 days in Korea, Spotify didn’t work and showed me a message that I ca...

Maxim

Spotify Star

474 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Update] iOS Beta Users

Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon. Please download the Spotify for iOS app from the App Store (version 6.8.0) t...

Spotify

Currently the iOS Beta 6.9.0 is about to expire in Testflight. Therefore our beta-testers who have the latest 6.9.0 installed won't be able to run the Spotify app very soon.    Please d...

MattSuda

Spotify Star

19871 Views

14 replies

11 likes

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  • 11 likes

Superuser Contribution Local files not showing on iPhone

Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the song, but when I try to play from the phone instead o...

Newbie

Any local files I've tried to sync from my computer to my iPhone 7 haven't been showing up on my iPhone at all. When I play a song on the desktop, and have Spotify open on the phone, I can see the so...

pazw

Newbie

1391 Views

3 replies

3 likes

  • 1391 Views
  • 3 replies
  • 3 likes