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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30502 Views

40 replies

9 likes

  • 30502 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95080 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

993 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293791 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123728 Views

19 replies

38 likes

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  • 19 replies
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Download Spotify on iPhone/iPad without AppStore

I am a premium account member living outside of my home country. I want to add my peeps in a family account, but the AppStore does not allow download into iPhones/iPads since it is not a supported country. Is there a way to download directly or bypas...

Newbie

I am a premium account member living outside of my home country.  I want to add my peeps in a family account, but the AppStore does not allow download into iPhones/iPads since it is not a suppor...

Venuvenujan

Newbie

39069 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

I phone app will not open

I click the app and the Spotify logo comes up and then freezes and crashes. I've tried reinstalling it and clearing cache also down graded graded the app still same issue. I'm a payed user and really am upset I've never had an issue and I can't use a...

Newbie

I click the app and the Spotify logo comes up and then freezes and crashes. I've tried reinstalling it and clearing cache also down graded graded the app still same issue. I'm a payed user and really...

283 Views

0 replies

0 likes

  • 283 Views
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Pick a song after the first 100 songs in a playlist results in broken playlist.

After the last update I can't start my playlist (900 songs) somewhere in the middle to let is continue to play on ChromeCast. After the song I picked has played it returns to the beginning of the playlist and starts playing. When I open the queue I s...

Casual Listener

After the last update I can't start my playlist (900 songs) somewhere in the middle to let is continue to play on ChromeCast. After the song I picked has played it returns to the beginning of the pla...

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
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Cannot view or change queue on iPhone?

Since the new update, I can't find where I can change or even view the music I have queued. Is this feature now gone? I really hate this update.

Newbie

Since the new update, I can't find where I can change or even view the music I have queued. Is this feature now gone? I really hate this update.

ick1999

Regular

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! Sound Quality and Expensive Headphones

Hi guys,Been a spotify user for longer than I can remember now, definitely more than a year probably approaching two, within a day of getting it I subscribed to premium and stopped buying cd's and never looked back! Love the service!The thing is, unt...

Visitor

Hi guys, Been a spotify user for longer than I can remember now, definitely more than a year probably approaching two, within a day of getting it I subscribed to premium and stopped buying cd's an...

Erland_88

Casual Listener

11186 Views

6 replies

0 likes

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Songs aren't showing up

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets fixed soon because I can't listen to my music at wo...

Casual Listener

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets ...

Hestony

Casual Listener

4666 Views

5 replies

0 likes

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New Iphone

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

Newbie

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

260 Views

0 replies

0 likes

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iPhone cannot sync back to Premium

Hi,I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC.Even though everything is solved and its back to normal, my spotify app wont seem to recognize my premium membership. I...

Newbie

Hi, I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC. Even though everything is solved and its back to normal, my sp...

266 Views

0 replies

0 likes

  • 266 Views
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Unable to download app on iphone

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

Newbie

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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Please help songs don't sync to my ios device !!

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios device it says there is a song inside the playlist, b...

Newbie

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios de...

255 Views

0 replies

0 likes

  • 255 Views
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PROBLEM SPOTIFY

Hi, I have a problem with spotify, when I try to forward a song, it does not scroll (example: 00:30 I want to run at 1:35 it will not work anymore) would you help me? thank you (look photo file)

Newbie

Hi, I have a problem with spotify, when I try to forward a song, it does not scroll (example: 00:30 I want to run at 1:35 it will not work anymore) would you help me? thank you (look photo file)

312 Views

0 replies

0 likes

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Solved!! J cole's Deleted Songs

I am a very big van of J Cole. Spotify never had his early mixtapes such as The Warm-up or Friday Night Lights. Recently, I noticed that they added Friday Night Lights and a couple of other songs of his but when I tried to listen to them today, none ...

Newbie

I am a very big van of J Cole. Spotify never had his early mixtapes such as The Warm-up or Friday Night Lights. Recently, I noticed that they added Friday Night Lights and a couple of other songs of ...

Joel_Rangel__

Music Fan

33734 Views

2 replies

5 likes

  • 33734 Views
  • 2 replies
  • 5 likes

Can I still listen to Spotify in Romania(where Spotify isn't available) ?

Hello, I am traveling back to Romania in a couple of weeks, and was wondering if it's possible to listen to Spotify (especially offline on your phone) in Romania if Spotify isn't available there ? Thanks!

Newbie

Hello,   I am traveling back to Romania in a couple of weeks, and was wondering if it's possible to listen to Spotify (especially offline on your phone) in Romania if Spotify isn't available t...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
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Spotify songs sound muffled vs Google Play & Apple Music

I've downloaded the same song from Apple Music, Spotify and Google Play and for some reason Apple Music & Google Play are indistinguishable but the Spotify one sounds a lot worse. Google Play - Higher quality downloads enabledSpotify - Extreme downlo...

Regular

I've downloaded the same song from Apple Music, Spotify and Google Play and for some reason Apple Music & Google Play are indistinguishable but the Spotify one sounds a lot worse.   G...

muzicia

Newbie

1226 Views

1 replies

3 likes

  • 1226 Views
  • 1 replies
  • 3 likes

Para kesildi

Para kesildi ama premium değilim

Newbie

Para kesildi ama premium değilim

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Superuser Contribution Forgot password and email

My problem is that I have my username but I don't remember my email nor my password and I am sign up with premium.... and I am wondering if I can fix this ... Thank you for your Help.

Newbie

My problem is that I have my username but I don't remember my email nor my password and I am sign up with premium.... and I am wondering if I can fix this ... Thank you for your Help.

Jack

Roadie

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
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Superuser Contribution Finding users

I can't find any friends users when I search them! I'm not private and neither are they still not coming up, I've tried "spotify:user:(username)" trick and nothing still says no results found, I can't do the Facebook because my friends do have facebo...

Newbie

I can't find any friends users when I search them! I'm not private and neither are they still not coming up, I've tried "spotify:user:(username)" trick and nothing still says no results found, I can'...

Jack

Roadie

447 Views

1 replies

1 likes

  • 447 Views
  • 1 replies
  • 1 likes

Fonctionnement aléatoire, sur iPod

Bonjour,Je suis abonné premium, aucune difficulté pour le faire fonctionner sur l'ordinateur (imac Rétina 5k 27") C'est tout autre chose sur mon ipod touch 64 Go, je suis dispensé de la publicité, mais je nepeux écouter les morceaux en entier et c'es...

Newbie

Bonjour, Je suis abonné premium, aucune difficulté pour le faire fonctionner sur l'ordinateur (imac Rétina 5k 27") C'est tout autre chose sur mon ipod touch 64 Go, je suis dispensé de la publicité, ...

276 Views

0 replies

0 likes

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  • 0 likes

Where do all my downloaded songs go after i delete?

Okay so the case is: i listened to a song, cant remember name/artist, downloaded it and listened to it. Then i accidentally, on my songs, clicked on the three dots and clicked remove. Now, i have been searching on all radios and i just cant seem to f...

Casual Listener

Okay so the case is: i listened to a song, cant remember name/artist, downloaded it and listened to it. Then i accidentally, on my songs, clicked on the three dots and clicked remove. Now, i have bee...

334 Views

0 replies

0 likes

  • 334 Views
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Cant fond a song i listened to and downloaded

Okay so i downloaded a song, listened to it several times but now i cant find the artist or the song

Casual Listener

Okay so i downloaded a song, listened to it several times but now i cant find the artist or the song

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes