Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37116 Views

41 replies

10 likes

  • 37116 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102588 Views

115 replies

12 likes

Other
  • 102588 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
  • 1302 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299114 Views

61 replies

16 likes

  • 299114 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125810 Views

19 replies

38 likes

  • 125810 Views
  • 19 replies
  • 38 likes

Songs aren't showing up

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets fixed soon because I can't listen to my music at wo...

Casual Listener

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets ...

Hestony

Casual Listener

4709 Views

5 replies

0 likes

  • 4709 Views
  • 5 replies
  • 0 likes

New Iphone

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

Newbie

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

269 Views

0 replies

0 likes

  • 269 Views
  • 0 replies
  • 0 likes

iPhone cannot sync back to Premium

Hi,I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC.Even though everything is solved and its back to normal, my spotify app wont seem to recognize my premium membership. I...

Newbie

Hi, I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC. Even though everything is solved and its back to normal, my sp...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Unable to download app on iphone

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

Newbie

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Please help songs don't sync to my ios device !!

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios device it says there is a song inside the playlist, b...

Newbie

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios de...

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes

PROBLEM SPOTIFY

Hi, I have a problem with spotify, when I try to forward a song, it does not scroll (example: 00:30 I want to run at 1:35 it will not work anymore) would you help me? thank you (look photo file)

Newbie

Hi, I have a problem with spotify, when I try to forward a song, it does not scroll (example: 00:30 I want to run at 1:35 it will not work anymore) would you help me? thank you (look photo file)

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Solved!! J cole's Deleted Songs

I am a very big van of J Cole. Spotify never had his early mixtapes such as The Warm-up or Friday Night Lights. Recently, I noticed that they added Friday Night Lights and a couple of other songs of his but when I tried to listen to them today, none ...

Newbie

I am a very big van of J Cole. Spotify never had his early mixtapes such as The Warm-up or Friday Night Lights. Recently, I noticed that they added Friday Night Lights and a couple of other songs of ...

Joel_Rangel__

Music Fan

33791 Views

2 replies

5 likes

  • 33791 Views
  • 2 replies
  • 5 likes

Can I still listen to Spotify in Romania(where Spotify isn't available) ?

Hello, I am traveling back to Romania in a couple of weeks, and was wondering if it's possible to listen to Spotify (especially offline on your phone) in Romania if Spotify isn't available there ? Thanks!

Newbie

Hello,   I am traveling back to Romania in a couple of weeks, and was wondering if it's possible to listen to Spotify (especially offline on your phone) in Romania if Spotify isn't available t...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Spotify songs sound muffled vs Google Play & Apple Music

I've downloaded the same song from Apple Music, Spotify and Google Play and for some reason Apple Music & Google Play are indistinguishable but the Spotify one sounds a lot worse. Google Play - Higher quality downloads enabledSpotify - Extreme downlo...

Regular

I've downloaded the same song from Apple Music, Spotify and Google Play and for some reason Apple Music & Google Play are indistinguishable but the Spotify one sounds a lot worse.   G...

muzicia

Newbie

1254 Views

1 replies

3 likes

  • 1254 Views
  • 1 replies
  • 3 likes

Para kesildi

Para kesildi ama premium değilim

Newbie

Para kesildi ama premium değilim

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Superuser Contribution Forgot password and email

My problem is that I have my username but I don't remember my email nor my password and I am sign up with premium.... and I am wondering if I can fix this ... Thank you for your Help.

Newbie

My problem is that I have my username but I don't remember my email nor my password and I am sign up with premium.... and I am wondering if I can fix this ... Thank you for your Help.

Jack

Roadie

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Finding users

I can't find any friends users when I search them! I'm not private and neither are they still not coming up, I've tried "spotify:user:(username)" trick and nothing still says no results found, I can't do the Facebook because my friends do have facebo...

Newbie

I can't find any friends users when I search them! I'm not private and neither are they still not coming up, I've tried "spotify:user:(username)" trick and nothing still says no results found, I can'...

Jack

Roadie

463 Views

1 replies

1 likes

  • 463 Views
  • 1 replies
  • 1 likes

Fonctionnement aléatoire, sur iPod

Bonjour,Je suis abonné premium, aucune difficulté pour le faire fonctionner sur l'ordinateur (imac Rétina 5k 27") C'est tout autre chose sur mon ipod touch 64 Go, je suis dispensé de la publicité, mais je nepeux écouter les morceaux en entier et c'es...

Newbie

Bonjour, Je suis abonné premium, aucune difficulté pour le faire fonctionner sur l'ordinateur (imac Rétina 5k 27") C'est tout autre chose sur mon ipod touch 64 Go, je suis dispensé de la publicité, ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Where do all my downloaded songs go after i delete?

Okay so the case is: i listened to a song, cant remember name/artist, downloaded it and listened to it. Then i accidentally, on my songs, clicked on the three dots and clicked remove. Now, i have been searching on all radios and i just cant seem to f...

Casual Listener

Okay so the case is: i listened to a song, cant remember name/artist, downloaded it and listened to it. Then i accidentally, on my songs, clicked on the three dots and clicked remove. Now, i have bee...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Cant fond a song i listened to and downloaded

Okay so i downloaded a song, listened to it several times but now i cant find the artist or the song

Casual Listener

Okay so i downloaded a song, listened to it several times but now i cant find the artist or the song

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Permium aber keine Premium Funktionen

Ich habe von einigen Tagen wd mittels einer Aufladekarte zu Premium gewechselt, betrachte ich meinen Status steht in der App sowohl als auch im Netz das ich Permium nutze und wann das Abonnement endet, jedoch kann ich keine der Premium Funktionen nut...

Newbie

Ich habe von einigen Tagen wd mittels einer Aufladekarte zu Premium gewechselt, betrachte ich meinen Status steht in der App sowohl als auch im Netz das ich Permium nutze und wann das Abonnement ende...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Local files on mobile

This dumb system is annoying me now I have all the files both on my phone and computer, I have created new firewall rules I have network sharing enabled completely, and I still cannot get the files onto my spotify playlist on my phone, am I being stu...

Newbie

This dumb system is annoying me now I have all the files both on my phone and computer, I have created new firewall rules I have network sharing enabled completely, and I still cannot get the files o...

475 Views

0 replies

1 likes

  • 475 Views
  • 0 replies
  • 1 likes

Song not showing up on playlist on iphone

Put a local file song onto my playlist on mac. Can listen to it fine on there however the song doesn't even appear on my spotify mobile. Hasn't happened with other local files. Tried everything (i think).

Newbie

Put a local file song onto my playlist on mac. Can listen to it fine on there however the song doesn't even appear on my spotify mobile. Hasn't happened with other local files. Tried everything (i th...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Sort playlist according to latest added songs, does not work anymore.

Since a few updates back, the sort playlist according to latest added songs does not work. My playlis contains 1420 songs and when sorting latest added, the song in the top is far away from the latest added.... Anyone else noticed this bug?

Regular

Since a few updates back, the sort playlist according to latest added songs does not work.   My playlis contains 1420 songs and when sorting latest added, the song in the top is far away from ...

vaux

Regular

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Data Usage

I was on a 20 hour car ride, I have a free subscription if that makes any difference, and Spotify only used 300MB out of my 2GB allowance, and it went from using 96KB per hour, to using 101MB per hour, how do I make the data usage go back down?

Newbie

I was on a 20 hour car ride, I have a free subscription if that makes any difference, and Spotify only used 300MB out of my 2GB allowance, and it went from using 96KB per hour, to using 101MB per hou...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes