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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43249 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108714 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1625 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301777 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127729 Views

19 replies

38 likes

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  • 19 replies
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Turning off suggested songs for good

I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested trackP.S:autoplay is offplz helpthx

Newbie

I have a playlist of 20 song,but after 20 songs,out of nowhere,freaking Jonas Blue played as a suggested track P.S:autoplay is off plz help thx

280 Views

0 replies

0 likes

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Download spotify

Why i can't download spotify??

Newbie

Why i can't download spotify??

Hubo

Community Legend

1239 Views

1 replies

0 likes

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Latest release randomly pauses music - iOS

8.4.13.1009 release pauses the music randomly. Doesn't seem to be a direct cause. Often after connecting to another device via Bluetooth, but still other times with no obvious cause. Have had the app for years, never had this problem. iPhone 7 10.3.3

Newbie

8.4.13.1009 release pauses the music randomly. Doesn't seem to be a direct cause. Often after connecting to another device via Bluetooth, but still other times with no obvious cause. Have had the app...

331 Views

0 replies

0 likes

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Song Title different on Desktop than on iPhone

Is anyone else having this issue, where the song title that is displayed on the desktop, won't be displayed the same on the iphone. Sometimes when the song has another ft artist it only shows on the desktop version, not on your iphone. Even though it...

Roadie

Is anyone else having this issue, where the song title that is displayed on the desktop, won't be displayed the same on the iphone. Sometimes when the song has another ft artist it only shows on...

328 Views

0 replies

0 likes

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Album artwork not appearing for some local files

For 2 of my songs that I bought from iTunes and sent them to Spotify wit local files, the album artwork doesn't appear and it's just a photo of a musical note. I can play the song fine and I can add it to my library and playlists but the album artwor...

Regular

For 2 of my songs that I bought from iTunes and sent them to Spotify wit local files, the album artwork doesn't appear and it's just a photo of a musical note. I can play the song fine and I can add ...

312 Views

0 replies

0 likes

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missing song on album list

I had a lot of time listening to Marina&the Diamonds-Froot album.There are 12 songs released in that album and Spotify list has them all but when I open up the album from my albums list there are only 11 listed and the last song "Immortal" is missing...

Newbie

I had a lot of time listening to Marina&the Diamonds-Froot album.There are 12 songs released in that album and Spotify list has them all but when I open up the album from my albums list there are...

341 Views

0 replies

0 likes

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Spotify not working at all on my Iphone 4 with iOS 5

I have spotify premium on my Iphone 4, and I had several playlists synced as able to play off-line. Two weeks ago, I was listening to a song from that playlist and the song stopped about half-way through. I tried playing another one and I had the sam...

Casual Listener

I have spotify premium on my Iphone 4, and I had several playlists synced as able to play off-line.  Two weeks ago, I was listening to a song from that playlist and the song stopped about half-w...

Luluplum

Newbie

7824 Views

38 replies

3 likes

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  • 38 replies
  • 3 likes

My music keeps jumping!

My tracks keep jumping! Iv tried diffrent devices and it does the same! What's the problem?

Newbie

My tracks keep jumping! Iv tried diffrent devices and it does the same! What's the problem?

333 Views

0 replies

0 likes

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Trouble Syncing Playlist (Local File)

Hi All, I have a bunch of playlists made from local files that I've imported into spotify - all of them have worked quite well syncing across to my iPhone (with the exception of the odd missmatched song - but that's another problem for another post)....

Casual Listener

Hi All,   I have a bunch of playlists made from local files that I've imported into spotify - all of them have worked quite well syncing across to my iPhone (with the exception of the odd miss...

345 Views

0 replies

1 likes

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Download Spotify on iPhone/iPad without AppStore

I am a premium account member living outside of my home country. I want to add my peeps in a family account, but the AppStore does not allow download into iPhones/iPads since it is not a supported country. Is there a way to download directly or bypas...

Newbie

I am a premium account member living outside of my home country.  I want to add my peeps in a family account, but the AppStore does not allow download into iPhones/iPads since it is not a suppor...

Venuvenujan

Newbie

39244 Views

3 replies

4 likes

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I phone app will not open

I click the app and the Spotify logo comes up and then freezes and crashes. I've tried reinstalling it and clearing cache also down graded graded the app still same issue. I'm a payed user and really am upset I've never had an issue and I can't use a...

Newbie

I click the app and the Spotify logo comes up and then freezes and crashes. I've tried reinstalling it and clearing cache also down graded graded the app still same issue. I'm a payed user and really...

301 Views

0 replies

0 likes

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Pick a song after the first 100 songs in a playlist results in broken playlist.

After the last update I can't start my playlist (900 songs) somewhere in the middle to let is continue to play on ChromeCast. After the song I picked has played it returns to the beginning of the playlist and starts playing. When I open the queue I s...

Casual Listener

After the last update I can't start my playlist (900 songs) somewhere in the middle to let is continue to play on ChromeCast. After the song I picked has played it returns to the beginning of the pla...

535 Views

0 replies

0 likes

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Cannot view or change queue on iPhone?

Since the new update, I can't find where I can change or even view the music I have queued. Is this feature now gone? I really hate this update.

Newbie

Since the new update, I can't find where I can change or even view the music I have queued. Is this feature now gone? I really hate this update.

ick1999

Regular

499 Views

1 replies

0 likes

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Solved!! Sound Quality and Expensive Headphones

Hi guys,Been a spotify user for longer than I can remember now, definitely more than a year probably approaching two, within a day of getting it I subscribed to premium and stopped buying cd's and never looked back! Love the service!The thing is, unt...

Visitor

Hi guys, Been a spotify user for longer than I can remember now, definitely more than a year probably approaching two, within a day of getting it I subscribed to premium and stopped buying cd's an...

Erland_88

Casual Listener

11297 Views

6 replies

0 likes

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Songs aren't showing up

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets fixed soon because I can't listen to my music at wo...

Casual Listener

I can only play songs by going through my massive song list. I can't just go to the artist or album I want because no songs show up when I select one. I see this is a common issue and I hope it gets ...

Hestony

Casual Listener

4759 Views

5 replies

0 likes

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  • 5 replies
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New Iphone

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

Newbie

I just bought a new Iphone and it seems to me that I've lost my Premium . It doesn't work on the new phone. How can I solve it?

282 Views

0 replies

0 likes

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iPhone cannot sync back to Premium

Hi,I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC.Even though everything is solved and its back to normal, my spotify app wont seem to recognize my premium membership. I...

Newbie

Hi, I was on spotify premium for 2 years ans the my credit card was frauded thus my account went back to free until I updated my CC. Even though everything is solved and its back to normal, my sp...

285 Views

0 replies

0 likes

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Unable to download app on iphone

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

Newbie

Recently deleted spotify and tried reinstalling but progress pie isn't showing activity. When i press on the icon to try pausing-resuming, it just fades out.

286 Views

0 replies

0 likes

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Please help songs don't sync to my ios device !!

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios device it says there is a song inside the playlist, b...

Newbie

Okay so i have spotify on my laptop installed. And i added my song in local files. i go over to my android device and is downloaded and i can hear the song. But for some reason i go over to my ios de...

265 Views

0 replies

0 likes

  • 265 Views
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  • 0 likes