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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30702 Views

40 replies

9 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95429 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1036 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293860 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123761 Views

19 replies

38 likes

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Play queue

I have premium but I can't move songs around in the play queue.

Newbie

I have premium but I can't move songs around in the play queue.

Gaytweenwolf

Music Fan

396 Views

1 replies

0 likes

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Spotify and Carplay

Hello! I come in bearing a simple suggestion to improve the experience as carplay as well as ask a question. First, the suggestion: would you please consider adding an A-Z button between the scroll arrows to help us pinpoint an artist or song? Right ...

Casual Listener

Hello!   I come in bearing a simple suggestion to improve the experience as carplay as well as ask a question.   First, the suggestion: would you please consider adding an A-Z button be...

743 Views

0 replies

3 likes

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More KPOP!

me and my girlfriend were listening the corean girlgroup, twice, and we just found the japanese version of cheer up. where is the corean version???? and we want crazy by 4minute and also hello venus :(((

Newbie

me and my girlfriend were listening the corean girlgroup, twice, and we just found the japanese version of cheer up. where is the corean version???? and we want crazy by 4minute and also hello venus ...

Titox

Roadie

349 Views

1 replies

0 likes

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Waiting for wifi

I have Premium via vodafone subscription. They cancelled it in error and then reinstated it to Premium as before the next day. However, all existing tracks are just pending with "waiting for wifi" showing even when wifi is present. It lets me downloa...

Newbie

I have Premium via vodafone subscription. They cancelled it in error and then reinstated it to Premium as before the next day. However, all existing tracks are just pending with "waiting for wifi" sh...

421 Views

0 replies

0 likes

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Spotify Premium Not Working

I just bought 3 months (30$) of Spotify premium but I can only choose the song I want not shuffle or skip

Newbie

I just bought 3 months (30$) of Spotify premium but I can only choose the song I want not shuffle or skip

311 Views

0 replies

0 likes

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Superuser Contribution music stops with phone call, even when playing from other device

i have an old iphone 5 that i play spotify from at my shop. it's on wifi only, do not disturb and signed out of all the icloud things. i get a phone call to my cell number connected to my iphone 7 and it stops spotify and won't resume or even show th...

Regular

i have an old iphone 5 that i play spotify from at my shop. it's on wifi only, do not disturb and signed out of all the icloud things. i get a phone call to my cell number connected to my iphone 7 an...

mfivey

Regular

5313 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Scrobbling with Chromecast audio

I cant scrobble the songs I hear on Spotify using Chromecast audio. On Spotify devices menu Im not able to change any feature. I guess more people is having the same problem, and it really sucks.

Newbie

I cant scrobble the songs I hear on Spotify using Chromecast audio. On Spotify devices menu Im not able to change any feature. I guess more people is having the same problem, and it really sucks.&nbs...

383 Views

0 replies

1 likes

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Carplay library order

In every single Spotify app - Mac, Windows, iOS, Android - the Albums section of your library is sorted alphabetically first by artist, then by album name. This is logical and makes sense. The Spotify Carplay interface inexplicably dispenses with thi...

Regular

In every single Spotify app - Mac, Windows, iOS, Android - the Albums section of your library is sorted alphabetically first by artist, then by album name. This is logical and makes sense. The Spotif...

dorthebrandt

Casual Listener

1606 Views

3 replies

12 likes

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spotify and ipod nano etc.

Hi Everyone I went trough a lot of the posts regarding my issue, but haven't found an answer so far. It's about sync my spotify playlist with my ipod. I know that it's not possible anymore.. I fugred that out What i haven't figured out though, is it ...

Newbie

Hi Everyone   I went trough a lot of the posts regarding my issue, but haven't found an answer so far.   It's about sync my spotify playlist with my ipod.   I know that it's not ...

Maxim

Spotify Star

433 Views

1 replies

0 likes

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Podcasts not available on iPad?

I love the fact that I can access podcasts, but am disappointed that I can't get them on my iPad, where they would be more convenient for me to use. My IOS: 9.3.5. Is there any way of changing this? Thanks.

Regular

I love the fact that I can access podcasts, but am disappointed that I can't get them on my iPad, where they would be more convenient for me to use.    My IOS: 9.3.5.    Is th...

416 Views

0 replies

0 likes

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Spotify Premium not working

I upgraded to Spotify premium several days ago and it displays premium on my account on the settings screen too.However I still have a track skip limit and it wont let me que songs up either! I've deleted the app reinstalled it, relogged in and still...

Newbie

I upgraded to Spotify premium several days ago and it displays premium on my account on the settings screen too. However I still have a track skip limit and it wont let me que songs up either! I'v...

282 Views

0 replies

0 likes

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Songs not on playlist keep playing after playlist is finished

When i play an offline playlist even after all the songs have played it keeps playing songs I havent placed on the playlist. Sometimes thats fine but it uses songs that arent saved so it uses data. It also plays songs i dont like or even know. I just...

Regular

When i play an offline playlist even after all the songs have played it keeps playing songs I havent placed on the playlist. Sometimes thats fine but it uses songs that arent saved so it uses data. I...

296 Views

0 replies

0 likes

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No more Biography/Bio Section in iOS

Anyone else noticed that the Bio section no longer appears in the latest update? (It used to show up under the artist's discography.) Don't know why it would be removed. Would be really great to get this feature back!

Regular

Anyone else noticed that the Bio section no longer appears in the latest update? (It used to show up under the artist's discography.) Don't know why it would be removed. Would be really great to get ...

385 Views

0 replies

1 likes

  • 385 Views
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Playlist radio starts before the playlist is done

I've noticed this happening a few times recently: I'll start a playlist in shuffle mode then realise after a song or two that Spotify is playing the playlist radio, not the playlist itself. And this cannot be because the playlist has all been played ...

Newbie

I've noticed this happening a few times recently: I'll start a playlist in shuffle mode then realise after a song or two that Spotify is playing the playlist radio, not the playlist itself. And this ...

308 Views

0 replies

0 likes

  • 308 Views
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Songs and playlists added years ago have replaced my new songs after install on new iphone

I have just installed Spotify on my new iphone and all of my new songs and playlist have gone and been replaced by playlists that I have made 2-3 years ago. I tried installing spotify (and re-installing - following the instructions here on spotify) o...

Newbie

I have just installed Spotify on my new iphone and all of my new songs and playlist have gone and been replaced by playlists that I have made 2-3 years ago. I tried installing spotify (and re-install...

1148 Views

0 replies

0 likes

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Spotify family doesn't work on different devices

I have a Spotify premium family account. I use a Bose soundbar to play Spotify on three devices. My daughter has accepted my invitation for Spotify on her email address. But when my daughter plays her music, i am unable to listen to different music t...

Casual Listener

I have a Spotify premium family account. I use a Bose soundbar to play Spotify on three devices. My daughter has accepted my invitation for Spotify on her email address. But when my daughter plays he...

katyharg

Casual Listener

718 Views

3 replies

0 likes

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Superuser Contribution iPhone Spotify holds onto downloaded songs even after you deselect them from offline state.

Hey,I recently removed half to 70% of my offline songs on Spotify to reduce space used by Spotify however it only removed 200-400MB of usage. This makes little to no sense, as an iOS developer myself I would check how you handle selecting file sizes ...

Casual Listener

Hey, I recently removed half to 70% of my offline songs on Spotify to reduce space used by Spotify however it only removed 200-400MB of usage. This makes little to no sense, as an iOS developer my...

AusBeau

Casual Listener

781 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes