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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 47633 Views
  • 15 replies
  • 36 likes
  • 47633 Views
  • 15 replies
  • 36 likes

Can't play music on phone

Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a window appears saying that this is a Premium feature. I've ...

  • Casual Listener
  • Recently, I haven't been able to play any music (even in shuffle mode) on the free version of Spotify on my iPhone (iOS 10.3.2). Whenever I click on Shuffle Play for any album or playlist, a win...
  • jym12191
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Missing songs in iPhone app vs windows app

I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second album is one big 40 minute song, rather than indivi...

  • Casual Listener
  • I find and play songs using the Windows application. When I search for same song on iPhone it is not there. Most recent example is Kate Bush - Aerial. Windows has both albums (even though the second ...
  • peabeu
  • Casual Listener
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

I can not see the accept terms button to except.

I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help

  • Newbie
  • I can not see the except terms button to except. My device is an iPod. I listen almost all the time. Help
  • Hubo
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

song playing a different song on iphone app

On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the speakers is definitely not that. Please help me fix it, a ga...

  • Casual Listener
  • On the iphone spotify app, when I play Frank Ocean's 'Pink + White' it plays 'Songs for Women' by Frank Ocean. It still says its playing pink and white but the song that's coming out of the spea...
  • crowesnestt
  • Casual Listener
  • 2552 Views
  • 2 replies
  • 0 likes
  • 2552 Views
  • 2 replies
  • 0 likes

Solved!! Student's Discount

Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free.What should I do?

  • Casual Listener
  • Applied for my student's discount few minutes ago. I was surprised that they already deducted the amount on my bank account but my spotify subscription says that I'm still on free. What should I do?
  • kejt_
  • Community Legend
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Solved!! Download my playlists

I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's becoming a pain!Is there anyway I can download my ...

  • Visitor
  • I had to change iPhone and replace it with a new one, after I restored my iOS copy to the new one, all my music (+\- 3000 songs) GONE! I can not find a way to download the music continuously and it's...
  • elizabeth3363
  • Regular
  • 10958 Views
  • 4 replies
  • 0 likes
  • 10958 Views
  • 4 replies
  • 0 likes

Playlist problem: every "song page" now opens when I tap it

Usually I can scroll through a playlist, check out what's new and listen to songs along the way. Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. Hence, now I have to (1) tap a song, (2) close the song page,...

  • Newbie
  • Usually I can scroll through a playlist, check out what's new and listen to songs along the way.  Now, perhaps a new "upgrade" and EVERY song opens from the playlist to its individual page. &nbs...
  • Young-Yi
  • Music Fan
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Recommended music

I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Spotify, bring recommended to iPhone. It's my favorit...

  • Newbie
  • I have Spotify. I had an android phone and a laptop I had recommended music on both. I love the feature. It's amazing. I recently got an iPhone and I can not locate the recommended feature. Please Sp...
  • 6760 Views
  • 0 replies
  • 0 likes
  • 6760 Views
  • 0 replies
  • 0 likes

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  • Casual Listener
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  • JavaBeanJohnny
  • Casual Listener
  • 239 Views
  • 1 replies
  • 1 likes
  • 239 Views
  • 1 replies
  • 1 likes

Why is Spotify changing the volume setting on my iPhone when music is playing on my desktop (PC)?

Repro step:- PC Client @ 100% volume- iOS Client @50% volume, playing music- Stop playing music on iOS and background the app- On the PC, change output device to this computer- On the PC, press Play Result:- The volume setting of the iPhone goes to 1...

  • Newbie
  • Repro step: - PC Client @ 100% volume - iOS Client @50% volume, playing music - Stop playing music on iOS and background the app - On the PC, change output device to this computer - On the PC, p...
  • 741 Views
  • 0 replies
  • 3 likes
  • 741 Views
  • 0 replies
  • 3 likes

Why has Spotify erased all my playlists on my iPhone???

After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting Spotify all playlists were gone.I'm annoyed bc I d...

  • Casual Listener
  • After updating to my current Spotify version 8.4.8.467 a message appears saying that the maximum number of devices to download playlists without internet connection has been reached. After restarting...
  • 6822 Views
  • 0 replies
  • 0 likes
  • 6822 Views
  • 0 replies
  • 0 likes

Can't play a playlist !!! Only shuffles

I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always happens!!

  • Newbie
  • I am a premium user but I can't play a playlist it just shuffles everything!!! I have checked on the song playing that the the icons aren't green ! I'm gonna cancel my subscription if this always hap...
  • Ultimation
  • Roadie
  • 1085 Views
  • 2 replies
  • 1 likes
  • 1085 Views
  • 2 replies
  • 1 likes

new term and conditions

new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?

  • Newbie
  • new pop up on my i phone showing new terms and conditions of spotify, the problem is that i cant find the ACCEPT icon on the screen , any help?
  • Maxim
  • Spotify Star
  • 334 Views
  • 4 replies
  • 0 likes
  • 334 Views
  • 4 replies
  • 0 likes

Titel verschwinden

Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen!Das ist jetzt schon des öfteren passiert - immer wieder wird mehr geraten die App neu...

  • Newbie
  • Aus meinem BEREITS heruntergeladenen Alben sind mehrfach Titel im Offline-Modus weg! Nicht ein Album ist mehr vollständig und ich habe noch keine 3333 Titel geladen! Das ist jetzt schon des öfteren ...
  • 1491 Views
  • 0 replies
  • 0 likes
  • 1491 Views
  • 0 replies
  • 0 likes

MP3 Player syncing

My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Please assist!

  • Newbie
  • My local files on laptop will not transfer to my iphone. This problem has been going for two weeks since I bought a new computer. I was able to synch on my old computer but not on the current one. Pl...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Music not syncing with Mobile

I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything.

  • Visitor
  • I recently added music from my desktop, but it will not show up on my tablet. I've tried restarting and everything. 
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Save Album bug

Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.

  • Newbie
  • Usually I save a song and play by album to play that specific song saved, but instead some random song will be played by the same artist, help? Sometimes it won't even be related to the album at all.
  • 269 Views
  • 0 replies
  • 0 likes
  • 269 Views
  • 0 replies
  • 0 likes

Does an app update remove offline stored music?

I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain?Thanks

  • Newbie
  • I have an iphone and ipod touch. I have a premium subscription. If i have offline music, does an app update cause that music to be removed or does it remain? Thanks
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

No song display on stereo and cannot control spotify through stereo controls

I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I don't have any song info displayed on the stereo and...

  • Casual Listener
  • I've got a Kenwood KIV-700 stereo in my vehicle. I connect my iPhone to the stereo via USB cable that has the dock connector on one end that plugs into the phone. When I am using the Spotify App, I d...
  • AMTAP
  • Casual Listener
  • 926 Views
  • 2 replies
  • 1 likes
  • 926 Views
  • 2 replies
  • 1 likes

Spotify stops playing after two minutes

No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music coming from the speakers. If I select any other track in...

  • Newbie
  • No matter what album or playlist I select, I can only listen to the first track, and it will only play for about two minutes before it stops. The numbers continue to move, but there is no music ...
  • 243 Views
  • 0 replies
  • 0 likes
  • 243 Views
  • 0 replies
  • 0 likes