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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37107 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102575 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1301 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299112 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125801 Views

19 replies

38 likes

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Solved!! Offline Devices Limit Trouble

I have frequently been getting the message about more than three offline devices and have had to constantly resync my phone. Is there anyway I can have all my devices de-synced, so I can start off with just my current phone? Thanks

Casual Listener

I have frequently been getting the message about more than three offline devices and have had to constantly resync my phone. Is there anyway I can have all my devices de-synced, so I can start off wi...

user-removed

Not applicable

10850 Views

40 replies

6 likes

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Local Files replacing to spotify version

So I have some local files I added to my iPhone that I added with custom cover I made myself and they changed. Also some of the album names changed and on another Album there is no album title and no cover art eitherHere is the custom cover I made:ht...

Newbie

So I have some local files I added to my iPhone that I added with custom cover I made myself and they changed. Also some of the album names changed and on another Album there is no album title and no...

349 Views

0 replies

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Get premium

I have Spotify premium but It's like I don't have it because I get an ad saying "get it", Ask me to join me to premium and I can't change songs. Why?

Newbie

I have Spotify premium but It's like I don't have it because I get an ad saying "get it", Ask me to join me to premium and I can't change songs. Why?

275 Views

0 replies

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All playlists are gone

When I updated spotify on my iPad some months ago, I noticed that all my playlists were gone. It didn't bother me then because I still could listen to them on my iPhone...but now the same thing has happened here and all my playlists are gone and nowh...

Newbie

When I updated spotify on my iPad some months ago, I noticed that all my playlists were gone. It didn't bother me then because I still could listen to them on my iPhone...but now the same thing has h...

265 Views

0 replies

0 likes

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Playing music at the same time

Why can't more than one person be on the Spotify app playing music at once?!

Casual Listener

Why can't more than one person be on the Spotify app playing music at once?!

Hubo

Community Legend

630 Views

3 replies

0 likes

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Superuser Contribution Different songs in the same playlist

Hi! I have Spotify Premium and I listen it in two iOS devices (iPhone and ipad). I've uploaded some songs that couldn't find in the app and I can see and listen to them in my ipad but not in my iPhone. How can I listen to the uploaded songs in my iPh...

Casual Listener

Hi! I have Spotify Premium and I listen it in two iOS devices (iPhone and ipad). I've uploaded some songs that couldn't find in the app and I can see and listen to them in my ipad but not in my iPhon...

beingmaru

Casual Listener

738 Views

2 replies

0 likes

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Can't download Spotify app from App Store

Cant download appOPTIONSmhadlowmhadlow Music Fan 3 hours agoI am having problems downloading the spotify app on my iPhone 6s. I have previously had spotify and have just upgrade my phone with Vodafone to include premium. The app is in cloud form in t...

Regular

Cant download app OPTIONS mhadlow mhadlow Music Fan 3 hours ago I am having problems downloading the spotify app on my iPhone 6s. I have previously had spotify and have just upgrade my phone with...

DenverWoody

Regular

7717 Views

6 replies

0 likes

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Not all songs syncing from local files playlist

I have a couple playlists of local files where a handful of songs will not sync over to Spotify. The songs are on my computer, they play just fine from within Spotify desktop app, but when I add them to a playlist and sync it over on my iPhone, a few...

Roadie

I have a couple playlists of local files where a handful of songs will not sync over to Spotify. The songs are on my computer, they play just fine from within Spotify desktop app, but when I add them...

121229204

Newbie

1093 Views

4 replies

0 likes

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music cuts out

i am strating to hate the spotify app.... while at work on any a very good wifi, my music will stop playing few a few seconds ans then start again. this will happen for hours. please fix this.. apple music may be in my future.

Casual Listener

i am strating to hate the spotify app....  while at work on any a very good wifi, my music will stop playing few a few seconds ans then start again.    this will happen for hours.&nb...

373 Views

0 replies

0 likes

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[iOS][Playlists] Spotify Carplay bug with nested playlists

Hi, When using Spotify with Apple Carplay, I have noticed that the Spotify app can't handle nested playlists. This is the view in my desktop client:When opening the playlists in the Carplay app, I can't browser any deeper into the structure than Egna...

Newbie

Hi,   When using Spotify with Apple Carplay, I have noticed that the Spotify app can't handle nested playlists. This is the view in my desktop client: When opening the playlists in the Ca...

WillCO

Regular

2145 Views

7 replies

5 likes

iOS
Playlists
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Queuing stopped working after update

I havent updated my apotify for about 3years I always believed in not upgrading since it was working perfectly fine but i thought 3 years is about time to update.. Im on the latest version and now i cant queue anything anymore im pissed on why i did ...

Newbie

I havent updated my apotify for about 3years I always believed in not upgrading since it was working perfectly fine but i thought 3 years is about time to update.. Im on the latest version and now i ...

338 Views

0 replies

0 likes

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Spotify won't work on cellular data on my iPhone

I have an iPhone 6+ with Verizon. It has the latest update, Spotify has the latest update. I was using the app just fine until randomly, in the middle of a song, it just completely stopped working with cellular data. It won't even connect, it has the...

Casual Listener

I have an iPhone 6+ with Verizon. It has the latest update, Spotify has the latest update. I was using the app just fine until randomly, in the middle of a song, it just completely stopped working wi...

grixisdixis

Casual Listener

1663 Views

3 replies

0 likes

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how to get recommendation under a playlist

Hey. before my spotify had song recomended to me on the bottom of every playlist, that was suppose to match my taste. But now its gone, how to i get that back?

Newbie

Hey. before my spotify had song recomended to me on the bottom of every playlist, that was suppose to match my taste. But now its gone, how to i get that back? 

meganh007

Community Legend

481 Views

1 replies

0 likes

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How do I play local files on mobile devices?

I have Spotify Premium, and I downloaded some songs on my desktop and they're playing fine on there, but on my mobile device they're greyed-out and "unavailable". How do I listen to them on mobile?

Newbie

I have Spotify Premium, and I downloaded some songs on my desktop and they're playing fine on there, but on my mobile device they're greyed-out and "unavailable". How do I listen to them on mobile?

318 Views

0 replies

0 likes

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Solved!! Downloaded Playlist not appearing in Offline Library

I think the subject line pretty much sums this up but to explain further...I've downloaded the Baby Driver Soundtrack (actually a Playlist as I couldn't find official soundtrack). When I navigate to Playlists, Albums or Songs nothing appears in Offli...

Casual Listener

I think the subject line pretty much sums this up but to explain further...I've downloaded the Baby Driver Soundtrack (actually a Playlist as I couldn't find official soundtrack).   When I nav...

Gaytweenwolf

Music Fan

883 Views

1 replies

0 likes

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Play queue

I have premium but I can't move songs around in the play queue.

Newbie

I have premium but I can't move songs around in the play queue.

Gaytweenwolf

Music Fan

410 Views

1 replies

0 likes

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Spotify and Carplay

Hello! I come in bearing a simple suggestion to improve the experience as carplay as well as ask a question. First, the suggestion: would you please consider adding an A-Z button between the scroll arrows to help us pinpoint an artist or song? Right ...

Casual Listener

Hello!   I come in bearing a simple suggestion to improve the experience as carplay as well as ask a question.   First, the suggestion: would you please consider adding an A-Z button be...

756 Views

0 replies

3 likes

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More KPOP!

me and my girlfriend were listening the corean girlgroup, twice, and we just found the japanese version of cheer up. where is the corean version???? and we want crazy by 4minute and also hello venus :(((

Newbie

me and my girlfriend were listening the corean girlgroup, twice, and we just found the japanese version of cheer up. where is the corean version???? and we want crazy by 4minute and also hello venus ...

Titox

Roadie

364 Views

1 replies

0 likes

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Waiting for wifi

I have Premium via vodafone subscription. They cancelled it in error and then reinstated it to Premium as before the next day. However, all existing tracks are just pending with "waiting for wifi" showing even when wifi is present. It lets me downloa...

Newbie

I have Premium via vodafone subscription. They cancelled it in error and then reinstated it to Premium as before the next day. However, all existing tracks are just pending with "waiting for wifi" sh...

427 Views

0 replies

0 likes

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