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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241662 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124444 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307562 Views

62 replies

16 likes

  • 307562 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131878 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Can't log into Spotify on my iPhone but can on my iPad.

Dear Spotifiers, A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2 with the same account. When he try to log on his iPhone he get error message that...

Casual Listener

Dear Spotifiers,   A frind of mine is having a really odd issue log into his Spotify account on his iPhone 5s, the odd thing is that he do get connected on his iPad Air 2  with the same a...

ADAU

Newbie

2616 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Remotely control IOS spotify volume via Spotify on OSX

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy.It is not possible to remotecontrol the volume of my ios spotify via the osx application. As I use my Ipad with speakers on it while working on my macbook on the ot...

Newbie

Hey, i tried alot of things, restart, reboot, settings. I searched the web like crazy. It is not possible to remotecontrol the volume of my ios spotify via the osx application.   As I use my ...

Hubo

Community Legend

918 Views

1 replies

0 likes

iOS
osx
problem
remote
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Solved!! Some song not in the song list in "your music"

I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-downloaded the app. Unfortunately none of it worked! What t...

Casual Listener

I've downloaded the album from Noisettes a some weeks ago, but since a couple of days the songs won't be listed in the songs list in My Music. I've unsaved the album, then saved again and re-download...

sonjastyle

Casual Listener

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

it wont allow me to listen to judt the music in my playlist, unwated songs added to my play queue

everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist

Newbie

everytime I try to listen to a one of my playlists it plays the first song and then just adds a whole lot of other songs to my play queue and plays those and not my playlist

472 Views

0 replies

0 likes

  • 472 Views
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Spotify is downloading all of my albums

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on my phone! Is this a known problem?

Newbie

In the last day or so, Spotify has randomly decided to download all of the songs in my library. Since I have the maximum number of songs saved, this is taking up most of the space on m...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
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Solved!! Why am I seeing a Spotify Connect I don't recognize

Hello all!I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my home? Screen shot attached. Thanks in advance for the ...

Casual Listener

Hello all! I went to connect my iOS device to a speaker and found a "Spotify connect" that I don't recognize. It has a concerning name (about pedophelia) - could this be someone within range of my...

JeanetteIBCLC

Casual Listener

886 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Resetting password

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone help please

Casual Listener

Hi I have forgotten my Spotify password so can't log in. When I request to reset the password and follow the link, it comes up with "your form has expired please contact Spotify support ". Can anyone...

Smales149

Casual Listener

1251 Views

2 replies

0 likes

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  • 2 replies
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Menu bar moved to bottom?

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side.Why is this and how do I get it to the bottom

Regular

My friend and I both have the iPhone 6 and are running the same version the latest one. His menu is at the bottom which looks a lot easier and nicer to use but mine is still on the side. Why is th...

Tman69

Newbie

7597 Views

9 replies

3 likes

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  • 9 replies
  • 3 likes

Over charged

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Casual Listener

I have gotten charged twice this month. I am a student and I got charged $4.99 as well as $9.99 for this month. I was wondering if I could get the $9.99 refunded?

Maxim

Spotify Star

658 Views

3 replies

0 likes

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  • 3 replies
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I cannot download spotify app on iphone 7.

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggestions?

Newbie

I cannot download spotify app on iphone 7. The download symbol (square with circle) gets dreyed out and nothiung happens. I have tried to hard reset iPhone and log out of app store. Any good suggesti...

490 Views

0 replies

0 likes

  • 490 Views
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Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

Casual Listener

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...

Hubo

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

Newbie

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

455 Views

0 replies

0 likes

  • 455 Views
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3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

Newbie

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...

SNM

Regular

1178 Views

2 replies

0 likes

devices
Download bug
Download error
Offline Access
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  • 2 replies
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New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

Newbie

I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...

Bittencourt

Spotify Star

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Visitor

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Bittencourt

Spotify Star

632 Views

3 replies

0 likes

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  • 3 replies
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Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

Newbie

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
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Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

Newbie

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

479 Views

0 replies

0 likes

  • 479 Views
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Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

Tomwidd

Newbie

5025 Views

5 replies

3 likes

  • 5025 Views
  • 5 replies
  • 3 likes

Syncing Offline Songs

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to get it to work but to no avail. Once I went back hom...

Casual Listener

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to g...

434 Views

0 replies

0 likes

  • 434 Views
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Resetting songs between shuffles

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can change so that the songs start from the beginning ev...

Newbie

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can c...

957 Views

0 replies

0 likes

  • 957 Views
  • 0 replies
  • 0 likes