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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30721 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95444 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424726 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293867 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I am concerned my Spotify account has been hacked in some way? When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on [some device that isn't mine]' and a new playlist with so...
I am concerned my Spotify account has been hacked in some way? When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on ...
Newbie
2317 Views
4 replies
0 likes
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help? Should add that I have been using the iPhone app for some time but de...
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help? Should add t...
Community Legend
338 Views
1 replies
0 likes
I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium does it usually take a while to update? Or do I have an issue thanks in advance
I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium does it usually take a while to update? Or do I have an issu...
339 Views
0 replies
0 likes
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help?
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help?
Casual Listener
366 Views
1 replies
0 likes
I am a long time premium account holder and recently bought a 128gb 6th gen ipod touch to take more music with me on the go. To do so I have created a number of playlists of my favourite artists and downloaded these to the device for use (the "availa...
I am a long time premium account holder and recently bought a 128gb 6th gen ipod touch to take more music with me on the go. To do so I have created a number of playlists of my favourite artists and ...
Roadie
1416 Views
2 replies
0 likes
If the cellular data toggle is turned off within the iOS app, cellular data is still used when listening to playlists that have been downloaded on wifi. This is a major bug in the Spotify iOS app (I am using the latest app update too). I would cautio...
If the cellular data toggle is turned off within the iOS app, cellular data is still used when listening to playlists that have been downloaded on wifi. This is a major bug in the Spotify iOS app (I ...
441 Views
0 replies
0 likes
I've been using Spotify for a couple years now and have always loved it. I purchased an iPhone 6s Plus recently and connected Spotify to my phone. All was well and good for a while, but recently I've encountered a bug that causes the app to hang occa...
I've been using Spotify for a couple years now and have always loved it. I purchased an iPhone 6s Plus recently and connected Spotify to my phone. All was well and good for a while, but recently...
332 Views
0 replies
0 likes
iOS 10.1.1
iOS 10.1.1
271 Views
0 replies
0 likes
Casual Listener
676 Views
5 replies
0 likes
When i use my old spotify account i still have the hamburger menu but when i switch to my new account i get the new menu bar at the bottom. My old account has premium so i don't want to use the new account but i also want the new menu bar so how can ...
When i use my old spotify account i still have the hamburger menu but when i switch to my new account i get the new menu bar at the bottom. My old account has premium so i don't want to use the new a...
Not applicable
845 Views
2 replies
1 likes
Hello, Last week a whole folder of playlists has just vanished. I tried to look for it everywhere but I could not find it. I even looked for the playlists in the "recover a playlist" session on the website. They don't appear there either. The folder ...
Hello, Last week a whole folder of playlists has just vanished. I tried to look for it everywhere but I could not find it. I even looked for the playlists in the "recover a playlist" session...
319 Views
0 replies
0 likes
Hi, I use an old iPod touch as part of a stereo system to use Spotify but over the past weeks have been seeing features not working on it. For example, the images for playlists disappeared earlier this month and now I am just stuck on a loading icon ...
Hi, I use an old iPod touch as part of a stereo system to use Spotify but over the past weeks have been seeing features not working on it. For example, the images for playlists disappea...
Spotify Star
502 Views
1 replies
0 likes
Hi, I usually use the desktop version of my mac when I'm working on my computer. For some reason on the mac version I can listen to more albums than my iPhone version. Specifically the acoustic album of Los Amigos Invisibles. Most likely the same thi...
Hi, I usually use the desktop version of my mac when I'm working on my computer. For some reason on the mac version I can listen to more albums than my iPhone version. S...
Spotify Star
282 Views
1 replies
0 likes
I got a replacement phone and I can't remember the email I used for my account and the bank is charging me
I got a replacement phone and I can't remember the email I used for my account and the bank is charging me
Spotify Star
304 Views
1 replies
0 likes
I paid thru gcash and it deduct in my account but my spotify account didn't active.Need help
I paid thru gcash and it deduct in my account but my spotify account didn't active. Need help
Spotify Star
288 Views
1 replies
0 likes
I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a friend sends me a song or album. How do I enable this? ...
I have enabled notifications for Spotify from my iPhone and PC web browser but I don't get any kind of iPhone notification, Spotify email to my email account, or notification w/in Spotify when a frie...
Newbie
640 Views
1 replies
0 likes
I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts. This glitch is not present when playing through my...
I have spotify premium and have saved the whole Life of Pablo album and downloaded my song library to my phone. For some reason when, only when playing through mobile, Fade is a second copy of Facts....
Newbie
1610 Views
2 replies
1 likes
I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?
I'm trying to find a coworker's playlist on my phone and every time I search for the name they gave me I get an error screen. Help?
Music Fan
339 Views
1 replies
0 likes
My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't change. I left it to download and came back 3 hours later a...
My laptop has said that my local files (playlist) downloaded. When I try to download the playlist onto my phone, it isn't downloading. It usually says 'waiting to download' or simply doesn't cha...
380 Views
0 replies
0 likes
Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please
Since three days I try to paid this offert but it doesn't work and it wasn't charged anything on my credit card. Why the offert doesn't work? Help me please
Community Legend
1162 Views
17 replies
0 likes
