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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236765 Views

27 replies

5 likes

  • 236765 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118102 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2672 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305259 Views

62 replies

16 likes

  • 305259 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130569 Views

19 replies

38 likes

  • 130569 Views
  • 19 replies
  • 38 likes

3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

Newbie

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...

SNM

Regular

1172 Views

2 replies

0 likes

devices
Download bug
Download error
Offline Access
  • 1172 Views
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New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

Newbie

I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...

Bittencourt

Spotify Star

844 Views

1 replies

0 likes

  • 844 Views
  • 1 replies
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I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Visitor

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Bittencourt

Spotify Star

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
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Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

Newbie

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
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Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

Newbie

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
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Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

Tomwidd

Newbie

5014 Views

5 replies

3 likes

  • 5014 Views
  • 5 replies
  • 3 likes

Syncing Offline Songs

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to get it to work but to no avail. Once I went back hom...

Casual Listener

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to g...

432 Views

0 replies

0 likes

  • 432 Views
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Resetting songs between shuffles

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can change so that the songs start from the beginning ev...

Newbie

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can c...

954 Views

0 replies

0 likes

  • 954 Views
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Will not load all albums

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried logging out and still that didn't help, finally I tri...

Casual Listener

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried lo...

elenaaafae

Newbie

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
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Overhaul for CarPlay

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug the phone in, any attempt to switch from radio to Spo...

Newbie

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug th...

362 Views

0 replies

3 likes

  • 362 Views
  • 0 replies
  • 3 likes

Solved!! Spotify version on iOS

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Visitor

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Maxim

Spotify Star

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Broken interface on iPad

Hey, Spotify's current song playing interface seems to be off on my iPad Air (original).Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. Has anyone come across this problem? How do I fix this? Thanks!

Regular

Hey,   Spotify's current song playing interface seems to be off on my iPad Air (original). Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. &nb...

360 Views

0 replies

0 likes

  • 360 Views
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Country missing in Charts

Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1).Only Lithuania Viral TOP50 is available.

Casual Listener

Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1). Only Lithuania Viral TOP50 is available.   

408 Views

0 replies

0 likes

  • 408 Views
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All saved songs disappeared from all devices (Premium)

All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?

Newbie

All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?

342 Views

0 replies

0 likes

Premium
  • 342 Views
  • 0 replies
  • 0 likes

My Music empty no matter what I do

Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowing them and then refollowing them doesn't do anythi...

Casual Listener

Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowi...

salinaslyssa

Newbie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

My playlists are gone

My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover playlists but it then said there were no playlists to...

Newbie

My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover pl...

Nico

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Help

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?

Casual Listener

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Spotify Premium

My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no ability to go back which is worse than no music.Has any...

Newbie

My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no abil...

cfrostad-ca

Newbie

516 Views

1 replies

1 likes

  • 516 Views
  • 1 replies
  • 1 likes

Spotify shuffle fix Ideas

I have decent knowledge in coding and I know a way to make the shuffle function work better. creating a list that adds previously played songs (only on shuffle and it would reset itself after turning shuffle off) and makes it so that when its picking...

Newbie

I have decent knowledge in coding and I know a way to make the shuffle function work better. creating a list that adds previously played songs (only on shuffle and it would reset itself after turning...

495 Views

0 replies

0 likes

  • 495 Views
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FORD SYNC 3 Spotify app

So...the Spotify app works fine on my phone (iphone 6), when I connect it via usb to my car running SYNC 3 it connects fine, I can go into the Spotify app via SYNC 3 and select a song to play which is also all fine...BUT there is a very small percent...

Visitor

So...the Spotify app works fine on my phone (iphone 6), when I connect it via usb to my car running SYNC 3 it connects fine, I can go into the Spotify app via SYNC 3 and select a song to play which i...

618 Views

0 replies

0 likes

  • 618 Views
  • 0 replies
  • 0 likes