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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241650 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124430 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2948 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307559 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131878 Views

19 replies

38 likes

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  • 19 replies
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Logged out on reboot

Hi all, For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out. Logging in takes seconds, but it then has to re-download all my offline music...

Newbie

Hi all,   For about the last month or so whenever my phone is switched off/on (namely from me running the Battery to 0% (or 40% thanks to the iOS10 bug)) Spotify logs me out.   Logging ...

271 Views

0 replies

0 likes

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Solved!! Spotify constantly pauses songs on iPhone and laptop

I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I nudge it on again. This happens on all playlists and...

Newbie

I have been having problems with spotify for five days now. Basically I cannot stream or play downloaded music because after between 10 and 30 seconds the track will pause and won't restart until I n...

Johnnyhated

Gig Goer

4142 Views

7 replies

5 likes

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Downloading songs

Hi everyone,I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "download" button. When I turn on the "download" button ...

Newbie

Hi everyone, I have spotify premium on my iphone 6, I have had it for awhile now but it has been giving me problems the last month or so... First my "available offline" button has now changed to "do...

Johnnyhated

Gig Goer

496 Views

1 replies

0 likes

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  • 1 replies
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Username showing up as numbers only on web browser (not app)

Hello, I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I open my playlist on the web on my phone, it shows the playl...

Newbie

Hello,   I recently made a new playlist and when I open the app on my iPhone to play it, or on my computer it shows the playlist name, followed with By: (my first and las name). However when I...

395 Views

0 replies

0 likes

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Some Local Files will not transfer to my iPhone!

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work. I've been trying to sync some Taylor Swift songs (since her music isn't on spotify) to my local files. The majority of the songs...

Casual Listener

I have been trying to find answers for this all day and I tried multiple different suggestions but nothing seems to work.  I've been trying to sync some Taylor Swift songs (since her music isn'...

306 Views

0 replies

0 likes

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App crashes when multitasking and plays only one song

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few seconds the app just closes.Also, if a song is playing a...

Casual Listener

For a few days now I've been having a rather dramatic problem with the iPhone app. It opens fine and lets me play a song, but after that song it just stops playing and freezes. Then after a few secon...

dzmbr

Casual Listener

1198 Views

4 replies

2 likes

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  • 4 replies
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Solved!! Some songs from iTunes won't play

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These songs show up in Spotify but are greyed out and when I ...

Casual Listener

I've synced Spotify with my iTunes library (i.e. I've imported all my iTunes playlists to Spotify), but lots of the songs (maybe a quarter of the total) have not transferred successfullly. These song...

pbechard

Newbie

15720 Views

6 replies

1 likes

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Unable to play 'Downloaded' playlists

Hey Friends,So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them.I have over 11GB of freee space on my iPhone, I've tried restarting the device, reinstalling ...

Newbie

Hey Friends, So I'm having this irritating problem with my Spotify account. I've been trying to play some of my playlists offline, after I've downloaded them. I have over 11GB of freee space on m...

431 Views

0 replies

0 likes

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Solved!! Where have my Spotify-generated personal playlists gone??

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to over the previous few weeks. They were brilliant! Now, ho...

Casual Listener

I have Spotify on my HP laptop and on my iPhone. The other day, these new playlists popped up on my iPhone which I'd never seen before, incorporating music by artists & bands I had listened to ov...

jasonchebib

Casual Listener

1097 Views

2 replies

0 likes

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Only followed artists appearing in My Libary>Artists>Albums

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following.Unless I am mistaken this wasn't the case before, would really appreciate if anyone knows of a way...

Casual Listener

I am pretty sure that I was able to see all artists and their albums under my library, as of today, it has been switched to only artists I am following. Unless I am mistaken this wasn't the case b...

335 Views

0 replies

0 likes

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Trying to reset password and it keeps telling me form has expired to try again .

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anybody else finding this problem thanks

Newbie

Hiya I'm trying to reset password in getting the reset password email but when I try to reset its telling me my firm has expired to try again . I've tried loads of times but nothing happening is anyb...

Yemile

Newbie

589 Views

1 replies

0 likes

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Synced songs won't show

Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it through my computer to my phone it says "song unavail...

Newbie

Hi I bought a song on iTunes, and I synced it to my computer ( mac ) and put it in my playlist. When I try to look after the song on my phone ( iPhone 6S ) it won't show, and when I try to play it th...

338 Views

0 replies

0 likes

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Spotify cannot be started when using wifi

Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?

Newbie

Spotify is working on my iPhone 6 using 4g. No problem. As soon I use it on my WiFi, it cannot be started. This is since a fee weeks. Can somebody help ?

490 Views

0 replies

1 likes

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Songs that are downloaded will not play offline

Hello, I have searched for a solution to my problem but have not yet found one. About a month ago I lost the ability to play songs while offline. I have tried everything. I do not have more than 3,333 songs.I only use Spotify on my iPhone and desktop...

Music Fan

Hello,   I have searched for a solution to my problem but have not yet found one.  About a month ago I lost the ability to play songs while offline.  I have tried everything.  ...

UncleLawSchool

Music Fan

537 Views

2 replies

0 likes

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iPhone /iPad

Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??

Newbie

Hi I have Spotify on my iPhone but couldn't find how to connect my cccount to my iPad ? Can I do this or do I need to have two sperate accounts ??       

375 Views

0 replies

0 likes

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Followed Artists

Hi just set filter "downloads" with swiping down in my music/artists.Now I cant reset the filter, cant see the followed artists any more?All I get now is the the information the followed artist will show up here...Any Chance to get this fixed without...

Newbie

Hi   just set filter "downloads" with swiping down in my music/artists. Now I cant reset the filter, cant see the followed artists any more? All I get now is the the information the followed...

Rodrigo

Community Legend

584 Views

1 replies

0 likes

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Wrong song order in albums

Hi, I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which the songs are played but the order in which they are listed. In any case I...

Visitor

Hi,   I started a trial today. I noticed that in some albums the order is wrong. I'm not sure it's related with the shuffle option, as the problem is not only the order in which...

533 Views

0 replies

0 likes

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Spotify won't run on ipad 2

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message. My iPad 2 has iOS9.3.5. I can't find any help on here. Thanks in advance, Rod

Newbie

When I try to run the Spotify it just displays the logo on a black screen for about 5 secs then quits without any error message.  My iPad 2 has iOS9.3.5.   I can't find any help on here. ...

472 Views

0 replies

0 likes

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