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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232055 Views

27 replies

5 likes

  • 232055 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113504 Views

116 replies

13 likes

Other
  • 113504 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2221 Views

0 replies

0 likes

iOS
  • 2221 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303689 Views

61 replies

16 likes

  • 303689 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129490 Views

19 replies

38 likes

  • 129490 Views
  • 19 replies
  • 38 likes

Now playing song view not displaying properly (iPad)

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using the left or right swipe gesture.

Casual Listener

As you can see in the attached screenshots, the view that shows the currently playing song is not showing up properly. It's either small or huge. Skipping backward or forward doesn't work if using th...

Hubo

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Smile.dk

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

Newbie

Trying to listen to the album "Smile Paradise" but when I look at it, it doesn't show songs and the shuffle play option is grayed out.

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

3 device max out

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping up that I've downloaded to more than 3 devices, the...

Newbie

I keep trying to download my saved songs playlist but the app won't allow me, I know it isn't the storage that's an issue, my playlist consist of less that 100 songs. The error message keeps popping ...

SNM

Regular

1160 Views

2 replies

0 likes

devices
Download bug
Download error
Offline Access
  • 1160 Views
  • 2 replies
  • 0 likes

New phone - lost spotify playlists

I recently had to reset my iphone and erase all apps etc from my phone. When I downloaded spotify again and logged in, my old playlists were gone. I also tried logging in on the website and still cannot locate my playlists. Spotify was saying that I ...

Newbie

I recently had to reset my iphone and erase all apps etc from my phone.  When I downloaded spotify again and logged in, my old playlists were gone.  I also tried logging in on the website a...

Bittencourt

Spotify Star

841 Views

1 replies

0 likes

  • 841 Views
  • 1 replies
  • 0 likes

I wont to get out of this

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Visitor

I can't stop my account with ipad,there is no sutch place that i can clic and stop my order.

Bittencourt

Spotify Star

616 Views

3 replies

0 likes

  • 616 Views
  • 3 replies
  • 0 likes

Local files downloaded but not playing

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play.This isn't a problem on my Mac but is only occuring on my iPhone, and because of this, I cannot play them on my Sonos spea...

Newbie

I have a few iTunes files on my spotify, and though the green arrow indicates that they have downloaded, they simply don't play. This isn't a problem on my Mac but is only occuring on my iPhone, and...

663 Views

0 replies

0 likes

  • 663 Views
  • 0 replies
  • 0 likes

Import purchased music from settings

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

Newbie

I remember being able to import my purchased itunes music inside spotify settings when i had a free account. But now even though i have premium account i cant see that menu.

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Spotify won't connect to chromecast audio group

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forever.I've checked the router and the AP client settin...

Casual Listener

I've got two chromecast audio decives set up individually and as a group. If I select either device individually Spotify casts perfectly however if I select the group it just hangs 'connecting' forev...

Tomwidd

Newbie

5010 Views

5 replies

3 likes

  • 5010 Views
  • 5 replies
  • 3 likes

Syncing Offline Songs

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to get it to work but to no avail. Once I went back hom...

Casual Listener

So I've had this issue in the past, where the songs wouldn't offline sync from my Macbook Pro to my Iphone 7. I tried offline syncing using my College Wifi and I went through any and all options to g...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Resetting songs between shuffles

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can change so that the songs start from the beginning ev...

Newbie

I recently updated the Spotify app to version 6.8 and I noticed that when I shuffle between albums now, the songs don't reset and play from where I was last listening from. Is there a setting I can c...

952 Views

0 replies

0 likes

  • 952 Views
  • 0 replies
  • 0 likes

Will not load all albums

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried logging out and still that didn't help, finally I tri...

Casual Listener

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again? I'm still having this problem, I've tried reinstalling it that didn't help and I've tried lo...

elenaaafae

Newbie

598 Views

2 replies

0 likes

  • 598 Views
  • 2 replies
  • 0 likes

Overhaul for CarPlay

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug the phone in, any attempt to switch from radio to Spo...

Newbie

Since iOS10 released I've found Spotify for CarPlay to be unusable, with little to no help or information online. It currently only works for me if I begin playing a song on my phone and then plug th...

361 Views

0 replies

3 likes

  • 361 Views
  • 0 replies
  • 3 likes

Solved!! Spotify version on iOS

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Visitor

Why is the latest version of spotify on my iOS device is just 6.8 while on my friend's android is already 7.1?

Maxim

Spotify Star

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Broken interface on iPad

Hey, Spotify's current song playing interface seems to be off on my iPad Air (original).Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. Has anyone come across this problem? How do I fix this? Thanks!

Regular

Hey,   Spotify's current song playing interface seems to be off on my iPad Air (original). Artwork seems to be too large and i cannot see nor access play controls, track's duration, etc. &nb...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Country missing in Charts

Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1).Only Lithuania Viral TOP50 is available.

Casual Listener

Lithuania TOP50 is missing for both iPhone 6 and iPad mini 2 (iOS 10.1.1). Only Lithuania Viral TOP50 is available.   

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

All saved songs disappeared from all devices (Premium)

All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?

Newbie

All the saved songs on my account have disappeared on all my devices. Using all Apple devices. Any idea on how to solve this?

341 Views

0 replies

0 likes

Premium
  • 341 Views
  • 0 replies
  • 0 likes

My Music empty no matter what I do

Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowing them and then refollowing them doesn't do anythi...

Casual Listener

Last night I went through and followed a bunch of artists. This morning I wake up, and my music library is empty. I go and check on artists I followed, and it says I'm still following them. Unfollowi...

salinaslyssa

Newbie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

My playlists are gone

My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover playlists but it then said there were no playlists to...

Newbie

My phone died and when I got on I had to resign in but when I went to play a playlist none out of about 8 playlists were there, I did what it said to do and went to the website and went to recover pl...

Nico

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Help

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?

Casual Listener

Not all my albums are loading only a handful are, any ideas how to view and listen to all my albums again?

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Spotify Premium

My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no ability to go back which is worse than no music.Has any...

Newbie

My Premium subscription is supposed to run up in 2018 but it has stopped working this morning completely out of the blue. Meaning I have access to 'free' Spotify but 6 songs, no selection and no abil...

cfrostad-ca

Newbie

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes