Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
241645 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
124427 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
451211 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
307556 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I had hired Spotify Premium by the App Store, but it gave error and couldn't hear any more offline, said my account was no longer premium. Yesterday I hired Spotify and started payment through the EBANX, now I am being charged twice! What do I do?
I had hired Spotify Premium by the App Store, but it gave error and couldn't hear any more offline, said my account was no longer premium. Yesterday I hired Spotify and started payment through the EB...
Spotify Star
641 Views
1 replies
0 likes
After an ad plays, we usually hear "now enjoy 30 minutes of ad-free music. It's at the part were he says 'minutes of ad-free' that the recording stutters, then the app crashes. I performed no steps for this issue because it seems like an app glitch t...
After an ad plays, we usually hear "now enjoy 30 minutes of ad-free music. It's at the part were he says 'minutes of ad-free' that the recording stutters, then the app crashes. I performed n...
Newbie
459 Views
1 replies
0 likes
I have two Facebook accounts, I've accidentally logged into Spotity when my second Facebook account and it automatically set up a new account, I've been trying to log back into my original account but the keeps logging my back into the new one!, i've...
I have two Facebook accounts, I've accidentally logged into Spotity when my second Facebook account and it automatically set up a new account, I've been trying to log back in...
Community Legend
460 Views
1 replies
0 likes
Just a few seconds after you played the first song after launching Spotify, the song is skipped and paused.After that it never happens again until you restart Spotify and play a song.
Just a few seconds after you played the first song after launching Spotify, the song is skipped and paused. After that it never happens again until you restart Spotify and play a song.
412 Views
0 replies
0 likes
I have been Australia for one year. My friend in Hong Kong can search some Korean song for example Twice's TT but i cant. I can't even serach this singer. I am a big Korean fans. Can someone can slove this problem for me?
I have been Australia for one year. My friend in Hong Kong can search some Korean song for example Twice's TT but i cant. I can't even serach this singer. I am a big Korean fans. Can someone can slov...
Spotify Star
869 Views
1 replies
0 likes
Hi guys,I have a premium subscription.When I play a whole album, radio, etc and I click on next they play the next song and shows a message saying - Playing from up next.Screenshot
Hi guys, I have a premium subscription. When I play a whole album, radio, etc and I click on next they play the next song and shows a message saying - Playing from up next. Screenshot
Regular
742 Views
1 replies
0 likes
I was listening to Pinodyne's album "PINOcchio", but then many of the songs have random noise that kills the vibe. At first, I thought it was the music itself, but then when I listen to it on youtube, it was clear. Is there a problem with my computer...
I was listening to Pinodyne's album "PINOcchio", but then many of the songs have random noise that kills the vibe. At first, I thought it was the music itself, but then when I listen to it on yo...
341 Views
0 replies
0 likes
Alright, I've even went as far as to creating a new premium account because this issue is that deep for me. I got the new IPhone 7 plus a week ago and downloaded spotify and once I log in and try to play music it stops working. I deleted and reinstal...
Alright, I've even went as far as to creating a new premium account because this issue is that deep for me. I got the new IPhone 7 plus a week ago and downloaded spotify and once I log in and try to ...
339 Views
0 replies
0 likes
Hi,I always gets freezing with Star Wars Rougue One. Even I hit reload or OK, nothing happen, so I have to restarts everytime when this Ads comes on....Does anybody has same situation? Thanks,
Hi, I always gets freezing with Star Wars Rougue One. Even I hit reload or OK, nothing happen, so I have to restarts everytime when this Ads comes on.... Does anybody has same situation? ...
395 Views
0 replies
0 likes
All my saved artists suddenly disappeared except for The Kooks. And even when i click on it I don't go to my The Kooks songs, instead i go to the main screen of the band like if i had searched it. I have already logged off and logged in.
All my saved artists suddenly disappeared except for The Kooks. And even when i click on it I don't go to my The Kooks songs, instead i go to the main screen of the band like if i had searched it. I ...
Casual Listener
505 Views
1 replies
0 likes
Ive been a loyal paying Spotify user since its earliest days.Recently Spotify has begun using massive amounts of data on my cell data service. Just this morning over a pair of 15 minute drives I was streaming music (which I've done for years and neve...
Ive been a loyal paying Spotify user since its earliest days. Recently Spotify has begun using massive amounts of data on my cell data service. Just this morning over a pair of 15 minute drives I ...
471 Views
0 replies
0 likes
Is there a way to sync my offline music to my iPod Classic? I only found a way to sync my local files (from iTunes) to iPod but I want also my offline music from spotify on my iPod. Thanks, Tom
Is there a way to sync my offline music to my iPod Classic? I only found a way to sync my local files (from iTunes) to iPod but I want also my offline music from spotify on my iPod. &nbs...
Newbie
48833 Views
6 replies
0 likes
when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my account on my iphone app. Any thoughts?
when i log into my account on my phone it is not the same profile as my computer. i have had a profile for a while now and have many playlists downloaded but it is not coming up when i log onto my ac...
Community Legend
455 Views
1 replies
0 likes
I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!
I' ve tried to push the two green arrows while playing songs, but nothing helps. Spotify denies me to play songs from my playlists. I have checked my account, and I do pay for Premium. HELP ME!😬
393 Views
0 replies
0 likes
I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve this problem? Any help?
I used spotify as free user then just a week used it as premium account. But there is a problem i tried to buy premium when using premium temporary. Application did not accept it. How can i solve thi...
363 Views
0 replies
0 likes
I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.
I wanna know how to reset my email adress configuration because it let me enter with my email and password but it appears another name and photo.
318 Views
0 replies
0 likes
hi, i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back?thx
hi, i just accidently deleted an artist from my by spotify automatic created Mixtape on my iphone. Is it possible to put it back? thx
310 Views
0 replies
0 likes
Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too)It's all on the same network, but when I go to devices there is no sonos speakers? Grrrr I h...
Hello I have had the email about being able to control Sonos in Spotify, I have had an update for Sonos, it updated everything (and it said about Spotify too) It's all on the same network, but whe...
617 Views
0 replies
2 likes
