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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30729 Views

40 replies

9 likes

  • 30729 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95448 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293873 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123789 Views

19 replies

38 likes

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  • 19 replies
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Playlist cover customisation

So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in good condition and on the latest iOS) my desktop (...

Newbie

So, I've been wanting to change my playlist cover for a while, and I have been hunting around on the forum and apparently people can do this- except I can't. I've tried on my iphone (5S, but still in...

Jacob

Community Legend

454 Views

1 replies

0 likes

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Cracking bas noices

I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the same track on youtube it sounds is clean.Does anyone k...

Newbie

I use Spotify together with a pair of wireless Bose OE. In some songs the bass sounds like the headphones would be broken (cracking noice), example songs: Tom Misch - Follow. When I listen to the sam...

385 Views

0 replies

0 likes

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Solved!! Choosing Songs, Works on Android but not on iOS

I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play using my tablet but I can't do the same thing with my...

Casual Listener

I own an iPhone 4S and a Samsung Galaxy Tab. I installed the Spotify app and am using the same account on both gadgets, but have not upgraded to Premium. How come I can choose the songs I can play us...

Davidfights

Newbie

2392 Views

3 replies

0 likes

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  • 3 replies
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Spotify jumps to next song

On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is fine, app newly installed, iPad restartet. Is this p...

Newbie

On the IPad Spotify interrupts a song (sometimes after 15s sometimes after 2min) and jumps to the next song. It does so in shuffle-modus and without shuffle-modus in the free-version. Connection is f...

602 Views

0 replies

0 likes

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Superuser Contribution Latest client only shows subscribed artists in CarPlay UI, but shows all artists in device UI

I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose music I have in my Library now appear when I selec...

Gig Goer

I just upgraded to the latest version of Spotify on my iPhone 6 today, and when I plugged my phone into my car stereo (a Pioneer AVIC-8200NEX) for CarPlay, I discovered that not all the artists whose...

demonfoo

Gig Goer

10068 Views

61 replies

0 likes

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Notification

Bonjour, Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone sauf que je ne reçoit absolument aucune notification sur mon compte depuis que je me suis abonné à Spotify.Je...

Casual Listener

Bonjour,   Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone  sauf que je ne reçoit absolument aucune not...

547 Views

0 replies

0 likes

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Spotify Abroad

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my country on my profile and it says im in the US! So...

Newbie

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my...

328 Views

0 replies

0 likes

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Solved!! Change language

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please?

Casual Listener

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please? 🙂

OviiiOne

Community Legend

1234 Views

3 replies

0 likes

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  • 3 replies
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Ayudaaa

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

Newbie

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

OviiiOne

Community Legend

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

New Premium Account - How to access downloads

Hi, I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I cant see or access these downloads. In the phone settings I ...

Visitor

Hi,   I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I ...

Bittencourt

Spotify Star

636 Views

3 replies

0 likes

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  • 3 replies
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Spotify sometimes stops (iphone)

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App but it Can Happen that the Same Songs stops at the...

Newbie

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App...

Nico

Community Legend

373 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify won't search on Data connection

Hi,Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online to search millions of songs." When I switch from wifi...

Casual Listener

Hi, Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online ...

Bittencourt

Spotify Star

10836 Views

3 replies

0 likes

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  • 3 replies
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Am I able to get premium through my apple account

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

Newbie

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

wardahkk

Newbie

1065 Views

4 replies

0 likes

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  • 4 replies
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Daily mix stopped working

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes!Please help!!!

Newbie

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes! Please help!!!

459 Views

0 replies

0 likes

  • 459 Views
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Some local files will not play through Spotify Connect (iPhone to Amazon Tap)

(Cross post in "Other" forum) I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app. If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through the Tap. If I try to pick a...

Regular

(Cross post in "Other" forum)   I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app.  If I connect directly to the Tap through "Spotify Connect", many o...

thaqza

Roadie

971 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Trouble playing music

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is wrong? I already checked my payments. Nothing is w...

Casual Listener

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is...

DerekDerek

Newbie

871 Views

4 replies

0 likes

  • 871 Views
  • 4 replies
  • 0 likes

Privacy settings

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Casual Listener

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Bittencourt

Spotify Star

1818 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can't search for friends

Hello,Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app and on desktop. I'll attach a screen shot to demonstrate....

Regular

Hello, Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app an...

thepokey

Regular

624 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Error 404

Keep getting this error message even when I in-install the app

Newbie

Keep getting this error message even when I in-install the app

Bittencourt

Spotify Star

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Can't log in on app

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Newbie

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Bittencourt

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes