iOS (iPhone, iPad)

premium payment problem

so i already paid for premium services but it still show "free account" on my account, what is the solution?

Together

I have a spotify account for 1month try out.My boyfriend has a spotify account to, now i want to quit mine and hold my music that i have right now and we take a family spotify account, but how do i do that?! Sorry my english is not so good.

Can't play clearly the song that I downloaded

Hey guys.I have 6. Generation ipod touch. When I download my song for offline listening, some of songs are not download full, or a litte part is down, rest of are not playing while I was listening offline. How can I solve this problem? I got sick abo...

Last.FM Social Support Just does not work

My spotify app won't scrobble musics i heard to my last.fm account. It never worked.I have already tried everything: erasing and login in again on spotify and resetting my passwords under the settings tab. Nothing works. I dont know if the issue is w...

My music wont play on mobile but will on desktop

Hi, so i have spotify premium and i tried to sync local files but most of them did not get sync to my phone. some are white some are grey. i tried what the app told me to do but it's all so confusing. im running it on an iphone 6plus 16gig brand new....

Spotify fills up my iPad with "other-files" ?

Never had this problem before.. but lately when i play my spotify playlist (offline) it seems like my Ipad fills up with "other files"... and fills up my memory.. I have deletet my Ipad totaly... reset it.. and install Spotify again.. but after playi...

Offline Issues. Disappearing tracks and tracks not playing

I've been having problems for the last month and now it's becoming extremely annoying. I download playlists for offline play because I'm unable to stream when I'm out and about but for about the last month I will have whole playlists synced and sudde...

Downloading random tracks when download is turned off

The download button is turned off however random songs keep downloading without me asking Spotify to download and using my data. How do I stop this?

Over 300mb in free space on my iPhone and Spotify says 'Not enough space to sync'?!

As in title...

help with app

I have been using my husband's spotify app on my phone but just signed up for family premium so I can have my own. If I delete his app from my phone will that affect his playlists? I am trying to stay out of trouble!! Thanks

Visiting Mexico and my Spotify has switched to Spanish. My only country option is EUU on the profil

Local files not appearing.

My question is: how does one play music not on spotify through the player on mobile? It is a hassle to go to music app everytime I want to listen to an artist not available on Spotify. I tried creating a playlist of the local files, but the playlist ...

Sync from iOS device to PC

I have local files on a playlist which has synced to my iPhone. But I can't get the files to sync to another PC from my iPhone. What to do?

Can't connect to Spotify using 3G or wifi connection

At my gym I load Spotify on my Iphone, running the latest IOS. It doesn't connect at all, just stays in "connecting" mode. So I can only access downloaded music.

iPhone 7 offline sync too slow!

I use my iPhone trying to sync about 1000 songs offline and the speed is less than 200K/s. However, downloading on Apple Music can be 2-3M/s. Please solve this!!!

Is there anyway to sync your ipod with spotify without deleting your currently existing songs?

All the guides I've seen tell you to delete your ipod library and then sync with spotify but I don't want to delete all my songs currently on the ipod. I have an ipod nano 7th generation and a premium spotify account if that helps.