Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236765 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118102 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446623 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305259 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I logged in both device using the same account. I was using an android phone at first. Saved all my Spotify songs and playlists. But when I change to an iPhone, I log in my account realising I don't have my songs and playlists. Someone help please.
I logged in both device using the same account. I was using an android phone at first. Saved all my Spotify songs and playlists. But when I change to an iPhone, I log in my account realising I don't ...
347 Views
0 replies
0 likes
Hi allI'm able to open the app, and enter my log in details. It will then shut down, so I removed the app and shut down my phone with the on/off button and the home button.I then readded the app and it still does the same thing.If I switch wifi off i...
Hi all I'm able to open the app, and enter my log in details. It will then shut down, so I removed the app and shut down my phone with the on/off button and the home button. I then readded the app ...
426 Views
0 replies
0 likes
Calen raps -ten toes down challenge
Calen raps -ten toes down challenge
Community Legend
339 Views
1 replies
0 likes
Hi everyone, I'm having issues with syncing local files to my iPhone. I've set it up the way it should be, same WiFi network, download offline, and it still won't work. Any suggestions??
Hi everyone, I'm having issues with syncing local files to my iPhone. I've set it up the way it should be, same WiFi network, download offline, and it still won't work. Any suggestions??
Regular
391 Views
1 replies
0 likes
I really hope someone has a solution for that one: I use Spotify heavily on my iPhone.Unfortunately even though the switch "Offline" is off and even though I am having full connectivity with LTE. I always have the annoying message: Spotify is offline...
I really hope someone has a solution for that one: I use Spotify heavily on my iPhone. Unfortunately even though the switch "Offline" is off and even though I am having full connectiv...
323 Views
0 replies
0 likes
Hi,So I recently turned off my shuffle for a day, but ever since that day, the shuffle option has dissapeared! My playlists are quite long with large chunks of one artist or type of music so listening through them without shuffle is slowly making me ...
Hi, So I recently turned off my shuffle for a day, but ever since that day, the shuffle option has dissapeared! My playlists are quite long with large chunks of one artist or type of music so listen...
394 Views
0 replies
0 likes
I am using an iphone 6s, spotify does not play when i click shuffle. It does play short clips of the songs on my playlist when i press down on the song. I tried deleting then reinstalling the app many times with no success.
I am using an iphone 6s, spotify does not play when i click shuffle. It does play short clips of the songs on my playlist when i press down on the song. I tried deleting then reinstallin...
334 Views
0 replies
0 likes
When I download playlist for offline listening, some tracks seem to get only partialy downloaded - about 10 first seconds. The dowloaded tag us green. However when playing offline, only first 10 seconds are played, then it stops.
When I download playlist for offline listening, some tracks seem to get only partialy downloaded - about 10 first seconds. The dowloaded tag us green. However when playing offline, only first 10 seco...
Community Legend
384 Views
1 replies
0 likes
Je ne suis pas capable de me connecter sur l'application
Je ne suis pas capable de me connecter sur l'application
325 Views
0 replies
0 likes
This seemed to happen after i updated the spotify app. Take Definitely Maybe delux edition by Oasis for example, it has 44 songs in total, i saved the album and downloaded it to my phone. Yesterday every song on the album was downloaded on my phone, ...
This seemed to happen after i updated the spotify app. Take Definitely Maybe delux edition by Oasis for example, it has 44 songs in total, i saved the album and downloaded it to my phone. Yesterday e...
554 Views
0 replies
0 likes
Ive tried reinstalling but Spotify is still cracklling and dropping out every second song or so. Its been happening for weeks. Pls help before I put it in the bin.
Ive tried reinstalling but Spotify is still cracklling and dropping out every second song or so. Its been happening for weeks. Pls help before I put it in the bin.
Community Legend
883 Views
4 replies
0 likes
The Album Cyborg by Nekfeu has been released last week. He is one of my favorite artists and I'm really gutted by the fact that I am not able to listen to it. Is there anyway you could fix this please.Thank youBest regards Tarek
The Album Cyborg by Nekfeu has been released last week. He is one of my favorite artists and I'm really gutted by the fact that I am not able to listen to it. Is there anyway you could fix this pleas...
Community Legend
743 Views
3 replies
0 likes
i tried to sync my music into my iphonebut my local files are missing some music so i cant sync anythingmy computer has the files and are showing the filesbut when i switch to my iphone its not appearingdoes anyone has a solution to this weird proble...
i tried to sync my music into my iphone but my local files are missing some music so i cant sync anything my computer has the files and are showing the files but when i switch to my iphone its not...
537 Views
0 replies
0 likes
One particular song on an album plays very low...I have Spotify on my iPhone 6S....all songs play normally, one song on the same album plays very low....I have tried many things as suggested in the community but nothing works. Help!
One particular song on an album plays very low...I have Spotify on my iPhone 6S.... all songs play normally, one song on the same album plays very low....I have tried many things as suggested in the...
364 Views
0 replies
0 likes
I am concerned my Spotify account has been hacked in some way? When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on [some device that isn't mine]' and a new playlist with so...
I am concerned my Spotify account has been hacked in some way? When I am listening/streaming music, my Spotify (both on my Iphone or Macbook) will display a message that says 'Now listening on ...
Newbie
2367 Views
4 replies
0 likes
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help? Should add that I have been using the iPhone app for some time but de...
I just installed Spotify Premium from my MacBook now I can not access it on iPhone. When I sign in I get the Error: You've already created an account from this email. Can you help? Should add t...
Community Legend
363 Views
1 replies
0 likes
I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium does it usually take a while to update? Or do I have an issue thanks in advance
I've updated my Spotify to premium so I can play it through my sonos but it is still telling me it still isn't updated to premium does it usually take a while to update? Or do I have an issu...
361 Views
0 replies
0 likes
