Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

243775 Views

56 replies

13 likes

  • 243775 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

160715 Views

507 replies

108 likes

  • 160715 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

108966 Views

19 replies

38 likes

  • 108966 Views
  • 19 replies
  • 38 likes

I didn't add songs to playlists but I downloaded them for offline play, how do I access those?

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls around and my Discover Weekly playlist changes... I want...

Newbie

I loved last weeks Discover Weekly playlist. I didn't know I needed to add them ('+') to my playlists, I thought downloading them all for offline play would be enough to save them. Monday rolls ...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Solved!! Playlist lost

I have been listening to and adding music to a playlist for a while but I went to add a song and the playlist wasn't there! I searched through the playlists for the specific title but it was gone. I use an iPhone but I have three family members on th...

Casual Listener

I have been listening to and adding music to a playlist for a while but I went to add a song and the playlist wasn't there! I searched through the playlists for the specific title but it was gone. I ...

Kensewell

Casual Listener

610 Views

2 replies

0 likes

  • 610 Views
  • 2 replies
  • 0 likes

my music will play fine on my desktop but is freezing on my iPhone.

hi there. got a new car last night and tried playing my music from my Spotify account. it stopped playing after around 20 seconds. it's never done this before. started glitching on the cars screen. i even tried playing music through aux cord instead ...

Newbie

hi there. got a new car last night and tried playing my music from my Spotify account. it stopped playing after around 20 seconds. it's never done this before. started glitching on the cars screen. i...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Spotify won't play music with blank playing page.

Hi, I have created an account for usage in Taiwan. I am able to play Spotify on Mac using this account. However, playing through the app keeps on popping out Premiun Subscription only. The account is new and the location is already set to Taiwan by d...

Newbie

Hi,   I have created an account for usage in Taiwan. I am able to play Spotify on Mac using this account. However, playing through the app keeps on popping out Premiun Subscription only. The a...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Monthly payment for premium problem

I have been using premium, but this month payment of premium was not received by my credit card, and i do not know why. I tried many times to become premium again but it was rejected everytime. I deleted and download Spotify again. now my account bec...

Newbie

I have been using premium, but this month payment of premium was not received by my credit card, and i do not know why. I tried many times to become premium again but it was rejected everytime. I del...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Playlist

Last day i was log out on spotify, and when i log in al my playlist are gone. Normaly i log in whith facebook but now it is not possible anymore. Did someone know how to fix this. Cause i want my playlist back

Newbie

Last day i was log out on spotify, and when i log in al my playlist are gone. Normaly i log in whith facebook but now it is not possible anymore. Did someone know how to fix this. Cause i want my pla...

195 Views

0 replies

0 likes

  • 195 Views
  • 0 replies
  • 0 likes

Podcasts and Videos not showing on iPhone 5s

Hello,I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. My Apple ID is registered on the Luxembourg Apple store.Any id...

Casual Listener

Hello, I have the latest version of Spotify app (6.5.0.1665) with Premium Subscription installed on latest IOS version 10.0.2 and "Podcasts & Videos" does not show up in my BROWSE section. ...

narcis_gratianu

Casual Listener

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

Solved!! iPhone App Will NOT Play Music

Hi Spotify Community,I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT p...

Music Fan

Hi Spotify Community, I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that t...

laura_jane0

Music Fan

1795 Views

18 replies

0 likes

  • 1795 Views
  • 18 replies
  • 0 likes

Trouble listening

Just upgrade my premium account.Change payment details. Got receipt and everything.Try to play music on my spotify app. Logged in with same address as i change the payment detail.Also upgraded the app in app store.Still getting this message: you need...

Newbie

Just upgrade my premium account. Change payment details. Got receipt and everything. Try to play music on my spotify app. Logged in with same address as i change the payment detail. Also upgraded ...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

[MOVED] "99% Invisible" by Roman Mars won't load

Think I posted in wrong cat, moved to: https://community.spotify.com/t5/Ongoing-Issues/iOS-Podcast-quot-99-Invisible-quot-by-Roman-Mars-won-t-load/idi-p/1457736Searched for "99% in.." and found my favorite podcast.Site: http://99percentinvisible.org/...

Regular

Think I posted in wrong cat, moved to: https://community.spotify.com/t5/Ongoing-Issues/iOS-Podcast-quot-99-Invisible-quot-by-Roman-Mars-won-t-load/idi-p/1457736 Searched for "99% in.." and found...

1211 Views

0 replies

0 likes

iOS
podcast
  • 1211 Views
  • 0 replies
  • 0 likes

I recently moved to Taiwan and now spotify wont work

So I recently moved to Taiwan and spotify stopped working on my Iphone.I changed the country in the settings but nothing changed. It seems to work on my Mac but not on my Iphone.When I try to play a song it will either do nothing or it will show me t...

Newbie

So I recently moved to Taiwan and spotify stopped working on my Iphone. I changed the country in the settings but nothing changed. It seems to work on my Mac but not on my Iphone. When I try to pla...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Download issues

I'm at the point of canceling my service with Spotify. I fly a lot and when I'm on airplane mode my songs on Spotify aren't saved. When I try and download and click on the download bar it goes from green to grey. It won't download!!!!

Newbie

I'm at the point of canceling my service with Spotify. I fly a lot and when I'm on airplane mode my songs on Spotify aren't saved. When I try and download and click on the download bar it goes from g...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Solved!! iOS App looks different

Brief description of the issue:When I open the app, I only see 3 icons as oppose to 5. I only see home, search and the profile icons. I'm missing radio and browse icons. The icons I have do not have texts underneath as well. What steps you’ve tried a...

Newbie

Brief description of the issue: When I open the app, I only see 3 icons as oppose to 5. I only see home, search and the profile icons. I'm missing radio and browse icons. The icons I have do not hav...

MattSuda

Spotify Star

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Solved!! frozen

My Iphone 6s is playing the music but won't let me change the song or forward it or rewind once a song is being played. It won't allow me to choose the song either. How am I supposed to fix this issue?? I have deleted the app and tried re installing ...

Casual Listener

My Iphone 6s is playing the music but won't let me change the song or forward it or rewind once a song is being played.  It won't allow me to choose the song either.  How am I supposed to f...

nenavanstone

Casual Listener

569 Views

4 replies

0 likes

  • 569 Views
  • 4 replies
  • 0 likes

Songs grayed out in personal playlists after switching to new device

So I just switched to an iPhone SE from a Droid. After downloading and installing the Spotify app, I went to play one of my personal playlists. However, a lot of the songs are grayed out and say song unavailable. When I search for the songs in Spotif...

Newbie

So I just switched to an iPhone SE from a Droid. After downloading and installing the Spotify app, I went to play one of my personal playlists. However, a lot of the songs are grayed out and say song...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Your Mixtape

Hello,Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind option? I really don't want Mixtapes without my favo...

Newbie

Hello, Today I saw this 'Your Mixtape' feature and I was pretty hyped. I started exploring it and I mistakenly deleted my favourite band from my present and also upcoming mixtapes. Is there a rewind...

human_joor

Newbie

1059 Views

3 replies

0 likes

  • 1059 Views
  • 3 replies
  • 0 likes

Listening offline

Why can't I listen to music when I'm offline? I have downloaded my playlist and the green arrow is showing on every song but as soon as I have no internet they show up as not downloaded and won't play? What do I do thinking of cancelling this subscri...

Newbie

Why can't I listen to music when I'm offline? I have downloaded my playlist and the green arrow is showing on every song but as soon as I have no internet they show up as not downloaded and won't pla...

m4r1vs

Casual Listener

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Solved!! Cant Find Daily Mix Playlist

I'm trying to find the new Daily Mix Playlist that was announced today. I am in Canada. I have updated my Spotify App through the app store, but still nothing. I have tried going to 'Library', and there is no daily mix there. I have also tried going ...

Casual Listener

I'm trying to find the new Daily Mix Playlist that was announced today.  I am in Canada.  I have updated my Spotify App through the app store, but still nothing.  I have tried going to...

AshySamurai

Regular

32640 Views

20 replies

3 likes

  • 32640 Views
  • 20 replies
  • 3 likes

Long connecting time

Everytime i start Spotify on my iphone 6 it takes minutters before i her online. It keeps connecting.

Newbie

Everytime i start Spotify on my iphone 6 it takes minutters before i her online. It keeps connecting.

198 Views

0 replies

0 likes

  • 198 Views
  • 0 replies
  • 0 likes

Solved!! Accidentally deleted artist from Daily Mix

I just accidentally deleted two of my favourite artists from my favourite Daily Mix and would love to be able to re-add them to that Mix. I spend most of my time listening to that Mix and would be super sad without those two being in it. Is there a w...

Casual Listener

I just accidentally deleted two of my favourite artists from my favourite Daily Mix and would love to be able to re-add them to that Mix. I spend most of my time listening to that Mix and would be su...

J2theDay

Casual Listener

87611 Views

208 replies

87 likes

  • 87611 Views
  • 208 replies
  • 87 likes