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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30746 Views

40 replies

9 likes

  • 30746 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95476 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293894 Views

60 replies

15 likes

  • 293894 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123810 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Spotify app constantly skipping songs?

Hi all.I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and this circle continues until it cycles through the whole playlis...

Regular

Hi all. I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and ...

ci7

Casual Listener

6040 Views

9 replies

4 likes

  • 6040 Views
  • 9 replies
  • 4 likes

unavaliable albums downloaded on computer unplayable on mobile

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am i out of luck?

Newbie

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am ...

300 Views

0 replies

0 likes

  • 300 Views
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push notifications for new music on iOS devices

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

Newbie

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

Newbie

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I'v...

splent

Regular

445 Views

1 replies

1 likes

  • 445 Views
  • 1 replies
  • 1 likes

Solved!! Login from new phone does not work

Hi everybody, I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here. At the login, there comes a pop-up that says that I already have an account with this e-mail adress (wh...

Casual Listener

Hi everybody,   I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here.  At the login, there comes a pop-up t...

Nico

Community Legend

692 Views

4 replies

0 likes

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  • 4 replies
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Only shuffle/random with a premium account

Hi everybody, i don't understand . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle. Can someone help me ?

Casual Listener

Hi everybody,   i don't understand  . I've got a premium account and on my Ipad when i want to start a specific album tapping the first tittle it continue playing with a random tittle.&nb...

Michael99

Newbie

546 Views

2 replies

1 likes

  • 546 Views
  • 2 replies
  • 1 likes

Spotify premium

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

Casual Listener

Hello. I have a problem with my iphone6s. I activated the spotify premium yesterday but my account says that my subscription is still free. Can you please help me? Thank you so much

lillymetio

Newbie

587 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Spotify iOS design changes app update

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?

Newbie

I have downloaded the latest version of the Spotify for iOS and the hamburger design is still present, how do i change it to the tab menu?  

Hubo

Community Legend

1490 Views

3 replies

0 likes

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  • 3 replies
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Solved!! App crashes just after I open it

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it.I've already tried closing the app from all devices, changing iPhone region and then changing it again to where I live (Argentina),...

Casual Listener

I've got an iPhone SE with iOS 10.1.1 and I basically can't open Spotify because it crashes everytime I try to open it. I've already tried closing the app from all devices, changing iPhone region an...

Stacybax83

Casual Listener

2655 Views

5 replies

0 likes

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  • 5 replies
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Desativei minha conta do Facebook e agora acesso E virei free. Como faço para voltar a ser premium

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists.Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar a ser premium?

Newbie

Desativei minha conta do facebook e fiz o login através normal mas minha conta virou free e perdi todas as minhas playlists. Paguei o Spotify este mês. Veja comprovação anexo. Como faço para voltar ...

habanarugby

Newbie

679 Views

1 replies

2 likes

  • 679 Views
  • 1 replies
  • 2 likes

Payment error

We payed already 2 times but premium didn't activate.

Newbie

We payed already 2 times but premium didn't activate.

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
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Local files in spotify playlist not working

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just keeps saying "Dowloading... Waiting to connect" on it...

Regular

Hi, I've tried downloading local files onto my iphone. I put the files from the local files into a playlist, and clicked download on both my iphone and my spotify app on my computer. My phone just ke...

551 Views

0 replies

0 likes

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Shuffling on offline mode

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance.While connected to the internet, when I tap on any of my downloaded songs in the "songs" list it will play with shuffling turned on by default, th...

Casual Listener

Premium user here, usually download songs to listen offline while driving. Encountered a mild annoyance. While connected to the internet, when I tap on any of my downloaded songs in the "songs" list...

Kennnho

Casual Listener

1253 Views

2 replies

1 likes

  • 1253 Views
  • 2 replies
  • 1 likes

Shuffle play

How do you turn shuffle play off without logging out?

Newbie

How do you turn shuffle play off without logging out?

Hubo

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Songs imported from iTunes skipping

Hey guys,I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my phone it skips all the iTunes tracks. The cover art co...

Newbie

Hey guys, I have a playlist of about 500 songs where about 100 of them are songs that I own in iTunes. This playlist works flawlessly on my computer but when I try to play it (offline or no) on my...

dewmanchewy

Newbie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

App closing on home page

Hi,When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the service provider side I have clean reinstalled on all dev...

Casual Listener

Hi, When using Spotify on our iPhone 5s just recently it jumps out of the app before we can do anything. It worked for one day last week and is back to not working. All other apps work from the serv...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
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Can't log into website

I can't log into the app with my email but no the website

Newbie

I can't log into the app with my email but no the website

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
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Browse Spotify Tracks Through Car Stereo

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem. My car (Infiniti g37) has ipod (iphone6 in my case) connectivity, so I can listen to both Apple Music and Spotify throu...

Casual Listener

I am currently a subscriber to Apple Music but wanted to try Spotify premium because it is less limited to a particular ecosystem.   My car (Infiniti g37) has ipod (iphone6 in my case) connect...

Jefbystereo

Casual Listener

1002 Views

2 replies

0 likes

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  • 2 replies
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Premium not activating

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working and yes I'm sure i was charged for the offer

Casual Listener

I purchased the 3 months for $9 pesos offer and its been over 10 hours and it still hasnt activated, I logged out my account, I reinstalled the app, I logged in using facebook yet nothing is working ...

JCdotnl

Roadie

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes