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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37122 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299132 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125825 Views

19 replies

38 likes

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Notification

Bonjour, Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone sauf que je ne reçoit absolument aucune notification sur mon compte depuis que je me suis abonné à Spotify.Je...

Casual Listener

Bonjour,   Voila je me suis abonner à Spotify familiale et j'ai activé les notifications sur adresse mail ainsi que sur mon iPad et mon iPhone  sauf que je ne reçoit absolument aucune not...

563 Views

0 replies

0 likes

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Spotify Abroad

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my country on my profile and it says im in the US! So...

Newbie

I've tried to contact anyone about this but no one wants to help! It says i cant use my spotify abroad for 14 days. I've never been out of the country (US) and it says i have, i've tried to switch my...

347 Views

0 replies

0 likes

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Solved!! Change language

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please?

Casual Listener

How do I change from french to english language on my Spotify. I dont understand french. Can someone help please? 🙂

OviiiOne

Community Legend

1271 Views

3 replies

0 likes

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  • 3 replies
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Ayudaaa

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

Newbie

Hola , quisiera saber si se puede escuchar música en dos dispositivos móvil pero con la misma cuenta !! Ayuda

OviiiOne

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

New Premium Account - How to access downloads

Hi, I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I cant see or access these downloads. In the phone settings I ...

Visitor

Hi,   I have an new premium account. Since I downloaded music with my old premium account there are downloads on my iPhone. Both accounts are activated. But when I login with my new account I ...

Bittencourt

Spotify Star

659 Views

3 replies

0 likes

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  • 3 replies
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Spotify sometimes stops (iphone)

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App but it Can Happen that the Same Songs stops at the...

Newbie

Spotify sometimes stops while playing a downloaded Song from my Playlist. Its only on new Songs. The older Songs work perfectly. Even if i press Play the song doesnt continue. I have to close the App...

Nico

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't search on Data connection

Hi,Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online to search millions of songs." When I switch from wifi...

Casual Listener

Hi, Spotify will not let me search on a data connection using the iphone app on ios 10. I can log in and out of spotify, but when I search for a song it says "No offline results for "..." Go online ...

Bittencourt

Spotify Star

10859 Views

3 replies

0 likes

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Am I able to get premium through my apple account

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

Newbie

Earlier this year when I paid for a week subscription I was able to do it by paying using my apple account. Is this still possible, and if so how do I do it?

wardahkk

Newbie

1118 Views

4 replies

0 likes

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Daily mix stopped working

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes!Please help!!!

Newbie

It says " someting went wrong, try with a New station" everytime i try to listen to any of my daily mixes! Please help!!!

474 Views

0 replies

0 likes

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Some local files will not play through Spotify Connect (iPhone to Amazon Tap)

(Cross post in "Other" forum) I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app. If I connect directly to the Tap through "Spotify Connect", many of my local files will not play through the Tap. If I try to pick a...

Regular

(Cross post in "Other" forum)   I am trying to play a Spotify playlist through Amazon Tap (Alexa) using the iPhone app.  If I connect directly to the Tap through "Spotify Connect", many o...

thaqza

Roadie

980 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Trouble playing music

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is wrong? I already checked my payments. Nothing is w...

Casual Listener

Yesterday my spotify suddenly stopped playing. All my musiclist that were downloaded on my IPhone 6splus aren't annymore and i can't play any music. Not in WiFi, 4G or laptop modus. Who knows what is...

DerekDerek

Newbie

892 Views

4 replies

0 likes

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  • 4 replies
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Privacy settings

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Casual Listener

Hi, is there a way to hide the music you hear (without always activating the private session) and clear the published playlists/artists which you have heard?

Bittencourt

Spotify Star

1941 Views

3 replies

0 likes

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  • 3 replies
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Can't search for friends

Hello,Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app and on desktop. I'll attach a screen shot to demonstrate....

Regular

Hello, Just wondering why I am not able to see any friends who have Facebook when I try to "find friends"? I used to be able to but for some reason it's blank now. This is both on my iPhone app an...

thepokey

Regular

651 Views

2 replies

0 likes

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  • 2 replies
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Error 404

Keep getting this error message even when I in-install the app

Newbie

Keep getting this error message even when I in-install the app

Bittencourt

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Can't log in on app

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Newbie

Hello. After I got IOS 10 i can't log in on my Spotify app, I've tried to download it again and restarted my phone. Anyone who has the same problem? Please help

Bittencourt

Spotify Star

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app constantly skipping songs?

Hi all.I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and this circle continues until it cycles through the whole playlis...

Regular

Hi all. I am having a problems with the spotify on my phone and on my laptop. On my phone, whenever I play a song, it would just skip it without playing it and go on to the next song, and ...

ci7

Casual Listener

6089 Views

9 replies

4 likes

  • 6089 Views
  • 9 replies
  • 4 likes

unavaliable albums downloaded on computer unplayable on mobile

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am i out of luck?

Newbie

Hey guys, i have an album thats unavaliable on spotify downloaded on my computer. It plays fine on computer, but wont let me play on mobile. I have premium, is there a way to play it on mobile or am ...

309 Views

0 replies

0 likes

  • 309 Views
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push notifications for new music on iOS devices

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

Newbie

Is it possible for your phone to sent you alerts and notifications when an artist you are following posts new music?

411 Views

0 replies

0 likes

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Local Files not syncing to mobile

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I've read are mentioning the song being greyed out on ...

Newbie

Basically, I have added a song from my laptop's local iTunes library to a Spotify playlist. The problem is that the song isn't syncing to the mobile version of Spotify. Most posts like these that I'v...

splent

Regular

468 Views

1 replies

1 likes

  • 468 Views
  • 1 replies
  • 1 likes

Solved!! Login from new phone does not work

Hi everybody, I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here. At the login, there comes a pop-up that says that I already have an account with this e-mail adress (wh...

Casual Listener

Hi everybody,   I have a Spotify Premium account on my Mac and iPhone. I bought the iPhone 7 last week and I tried to login to the Spotify app here.  At the login, there comes a pop-up t...

Nico

Community Legend

765 Views

4 replies

0 likes

  • 765 Views
  • 4 replies
  • 0 likes