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Help for email google mini

Help for email google mini

  • Good evening dear, I am trying to find a solution to my problem, basically I acquired the membership to be able to have the google home mini, but the problem is that I did not remember that my account is linked to Facebook and the mail that I have on Facebook and I do not I can use since it is too old and I can not retrieve it, so I can not get the code for e google home mini, I wanted to see if there is any solution that can give me support, such as forwarding the email to another email or some other way not to lose my google home mini because that's why I made my subscription. Thanks in advance.

 

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3 Replies

Hey, @3Nano 
Welcome to Spotify Community and thanks for reaching out here! 

Sorry to hear you're experiencing that kind of issue. I recommend that you take a look this article to get help with it:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Sorry I don’t can change the email, because this with Facebook you now, is a problem ja

Yep! On the link I've sent you above, there is a section

  • "I no longer have access to the email address on my account"

There is a link to a contact form that direct you to a support chat.

 

Try it and let me know if works...

 

Best Regards,

hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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