Library Song Limit

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Library Song Limit

TaraLynn1
Casual Listener

Spotify staff-

 

I recently reached the 10,000 song limit in my library, which is a great disappointment.  As a loyal customer for over 3 years, I have thoroughly enjoyed your product, so much that I have shifted to using it as my main source of music collection.  There must be some way that you can enable "super users" to continue to file and organize their music over this arbitrary limit.  

 

There may not be many of us, but (and this should be obvious) those of us that actually reach this limit are your core constituents.  We are passionate about music and your product, and I can tell you that I have gotten at least 20 people to sign up to Spotify Premium over the past couple of years as I have raved about it.  I will continue to do so, with the caveat that Spotify just isn't yet ready to become a full-fledged music library of record for musical aficianados, much to my disappointment.

 

One more thought: You may find interest in the creation of some type of super user account that would allow you to charge SLIGHTLY more for those of us who desire or require a higher song limit (say, unlimited...) without having to alter the accounts of your millions of users.  Bottom line is that unlimited should mean unlimited, especially in this age of big data, but a 10,000 song cap with no alternative is absurd.

 

Thanks

 

1 ACCEPTED SOLUTION
Solution!

Guido
Spotify Legend

Hey all,

 

Thanks for getting in touch!

 

If you are interested in seeing the song limit increased, we recommend vorig for this idea in the Ideas Exchange. You'll get notified as soon as there will be an update.

 

We’ve blocked replies to this thread now.

 

Thanks for your feedback and have a nice day.

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271 Replies

Deener
Newbie

I agree. I'm totally bummed about this limit. I'm also a premium user and have been for a couple years. I have to constantly try and find albums I don't care if I don't have to add a new one. It's pretty disappointing. Serious music fans will easily hit the 10,000 song mark if they are a collector of both old and new music. 

Please reconsider removing this limit or atleast making it larger for premium users.

 

Thanks

Mikko_baffetto
Music Fan

I agree. Unlimited should be unlimited. Surely users' libraries are assigned to an index as opposed to a table full of songs, albums, etc. If that is the case i just cannot understand what the rationale behind this limit is. I wouldn't expect that a large company such as Spotify stores data on old data warehouses either, and with cloud services such as AWS or Azure available today, I struggle to see why the limit is justified. As a paying customer I am now considering switching to other services that may not have this limitation. Could someone here from Spotify explain the reason for such a cap? And when this will change? 

Mikko_baffetto
Music Fan

Just so you know I have tweeted Daniel Ek. Moving this issue to twitter might help...

 

https://twitter.com/theKingPanda_/status/1005159921623715840?s=20

Elbesade
Casual Listener
THANKS!

brutedawg
Music Fan

I also have to uncheck songs automatically saved to my Library when I simply like them from my Discover Weekly. Is that an intended UX feature?

 

This just adds insult to injury in a world where we're already capped at how many songs we can save to our Library.

timothy_sulka
Newbie

I had this nasty surprise today, obviously this is still a thing and its total joke.The **bleep** am I paying for? Playlist solution works, but its like buttering bread with spoon... I prefer to have music categorized by artist or album and Spotify does very good job with that in Library. I guess this way I will end up with too many playlists in a while, also it splits music into two places. Cap should be really removed or at least increased several times. I am seriously thinking about closing premium and giving some other similar service a try until this is solved. 

thecoyote
Newbie

This is seriously dissapointing to have a arbritrary cap. It seems to me that people with larger libraries are less likely to switch to your competitors, as swapping over a library is a lot of work. 

 

Why punish your biggest supporters? 

 

I was halfway through adding my music collection when I hit the cap. I guess I will look at Google Play or Apple as they can adequately fit my library. Come on Spotify, you are lagging. 

tipar
Roadie

The thing that I find curious here is that they say that in your instant mixes you can save the songs so the IM can learn of your behavior. That means that although the song is not saved the IM still learn of that sort of "like"? In the web, the sing of "limit reached" does not appear so not sure if there is a limit there too.

mMastropiero
Casual Listener

Same here, and just to add up to the conversation: I’m now considering moving to apple music (with 10 times more songs as limit) or even to YouTube Music because when I pay for a premium service I expect it to be for a long time, meaning that I’ll manage my music in this app for the rest of my life. I had chosen Spotify and been paying for years now, never gave Apple a chance because I’m sure I don’t want to be tied to Apple for life, but now...it’s definitely an alternative. 

 

Again, we find no reason to limit this and you’re just pushing away good clients. Please fix this soon or I’m going to another service. I understand that you may not care much because we’re only a few power users who get to the limit, but we think it’s just necessary and fair that we’re treated well. 

 

Thanks. 

imax84
Newbie

I actually encountered the same issue a few months ago and moved to Apple Music, not because it is better, but because there is no capping... It is sad because I really loved Spotify's product and the suggestions and its library, but indeed, you guys are pushing away all your best customers just because you're too lazy to make a simple upgrade that your customers have been asking for years now.

 

I know and understand that all the libraries are considered as lists in your system, lists that are capped to 10k songs, but I work in IT as well, and I know that since you knew about this issue you could have came up with a lot of alternative as to how to manage libraries, and don't tell us it impossible or too complicated, all the other services do it without any trouble, you just need to stop messing around and get to work.

mattystevenson
Casual Listener

First they remove the running feature which was a fantastic value add, and literally a few weeks later I get the message that I have reached a song limit in my library. I had no idea this existed. Such a bummer. Not only this but by discovery weekly playlist is broken and support tells me it should fix on it own but it hasn’t.

 

 Seems like Spotify can barely hold on these days. Taking away features and failing to grow and evolve as a tech company should over the years. Wondering how much longer they will last. Sad because I really don’t want to go back to Apple but seems like a matter of time before it all falls apart for Spotify. 

 

😕

JordanWitney
Newbie

I have reached the offline listening cap on my main phone and I will soon reach the limit for songs in my library overall. Considering I use this everyday and devote a good chunk of my time to curating my playlists, I would greatly like this reconsidered. I think of Spotify as an application I’ll use for life in terms of my music collection. Please reconsider looking into this issue that is so important to your most loyal customers. In general, I would also greatly like a sensible reason as to why this would not change if you decide to keep it that way. I am yet to see a reasonable answer on why this issue could not be fixed.

Greenpaw22
Newbie

Yeah I've been a premium user for about 4 years now, that's nearly hundreds of dollars I've given to this company and they don't think this small fraction of user base is important to their community, yet they're the ones who use the service the most. 

 

I've been looking into competitors, a couple don't have this same problem.

erithtotl
Casual Listener

I have watched this thread grow and grow since I first posted in it a few years back.

 

If you are holding your breath or hoping spotify will fix it on your own, you are mistaken.  I went to Google Play and am happy but I'm not trying to promote any given service.  If spotify fixed this problem I'd definitely consider coming back but until then never.

 

You can only vote with your $$$.  If you come here and complain but stay on Spotify because its easier than switching, you are wasting your time.  

AcidGreen
Regular

I am still undecided between Amazon Unlimited and Google.  My concern is the local files (songs out of print that I bought).  With the future demise of the iPod 160 (my preference), I'm at a complete loss as to what to do.

 

Did you start your collection over or transfer it with some software?  I am jumping ship but still feel a bit queasy about someone else controlling my music.

 

BTW, thank you for this thread.  They say there's only 1% of us who have reached "OUR"...WE PAY FOR THIS SO NOT "THEIR" BUT "OUR" 10,000 song limit in our library and it is "WE" who are paying for this.  Since their statement, go back through this thread and see how many others are now being affected by this limit. 

 

Again, thank you.

AcidGreen
Regular

This is why we need something like an iPod 160 or even higher.  Read this and puke along with me.  https://www.engadget.com/2018/04/25/youtube-remix-google-play-music-rip/

 

alvaro391
Newbie

It looks like nobody is listening. I absolutely loved Spotify and would not have canceled my subscription. That said, I cannot justify keeping it over Apple music when their song limit is so incredibly low.  I just wanted to add my voice to this thread. You've lost a customer. Great product - but this is just  not something that works for me.

dhaloulos
Regular

Same here.  They lost me as a customer to Apple Music.  It doesn’t look like they care or do anything about customer complaints.  That stuff gets old really quick.

SonicPapillon
Casual Listener

I have to agree (I wasn't even aware there's a limit up until I was notified!). Isn't there another way? At least give an overview of all the songs in the library, which would make it a lot easier to delete some of them! Thanks.

Ilovetoscore
Casual Listener

Well, I hit my limit today. Another dumb unnessary issue with Spotify. We asked for an explicit filter for years and by some miracle they actually added it. Of course, they don't make it possible to find clean versions of albums on mobile, another dumb easily solveable issue. 

brutedawg
Music Fan

I too just hit my 10k limit and I felt a bit bummed. And while "bummed" is an understatement, I surely wasn't expecting that notice after so many years of continuous use of this service.

 

Every song I've added to my library since 2012 has meant something to me; from where I heard the song and how I felt, to who suggested another memorable tune. From the ones I shared with my girlfriend to the ones she shared with me when we created our wedding reception playlist. I unfortunately still remember the nightmare a few years after subscribing to premium of having to add my old starred songs (all removed by Spotify, mind you) to the new kid on the block feature– "Save to Library".

 

I won't say I can fully understand/rationalize the reasoning fed by Spotify and their Engineers, but I would sincerely hope that I don't have to consistently reprioritize the songs I save in my library because of a technical limitation.

 

If I could suggest ANY idea at this point (I can drop this off in the feature request bucket, don't worry, I'm just spit-balling here), I could see that loading that much content can bog down one's device and/or the server providing that userID-unique content, but maybe don't show it all upfront and give us the chance to filter/search that library beforehand with tools to do so right off the bat.

 

After writing all that, I realized that saved songs also show up as checked songs in playlist/album views too. So maybe my idea is just a sliver of a solution. 

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