Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my password, even while I am listening to something. I suddenly get logged off and cannot log in, because my password is told to be incorrect. It is really annoying and unnecessary. At this point I cannot even reset my password, because my personal email websites are blocked and I am not allowed to have my phone in the office.
I know the default answer is "it is necessary, suspicious behaviour, everything for your security...) but it does more damage and is more annoying than helpful. Even when I want to reset my password I cannot use the ones I used before, which makes it even worse.
I don't know what kind of connection the company uses that makes it that suspicious, but I have a free account and don't really appreciate this kind of behaviour. I wished this would stop, I have my account since 2010 and never had any complaint until recently
Is there a way to avoid that?