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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3101 Views
  • 0 replies
  • 8 likes
  • Security
  • 3101 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456434 Views
  • 973 replies
  • 110 likes
  • Account
  • 456434 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202361 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202361 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110610 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110610 Views
  • 72 replies
  • 12 likes

can't log with google or e mail and password. Message something went wrong

I'm not able to log on my account redacted on the app.I always have a message that something went wrong.I tryed though google and mail and password, did rest the password, uninstall and install multiple time.I also need to link to premium with accoun...

  • Visitor
  • I'm not able to log on my account redacted on the app. I always have a message that something went wrong. I tryed though google and mail and password, did rest the password, uninstall and install m...
  • Billy-J
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Mistyped Email

PlanFreeCountryUSADeviceiPhone 13 My Question or IssueI mistyped my email on my Spotify account and cant change it without a password. I also forgot my password so I cant use that to change my email. I contacted Spotify and they said they couldn't ch...

  • Newbie
  • Plan Free Country USA Device iPhone 13   My Question or Issue I mistyped my email on my Spotify account and cant change it without a password. I also forgot my password so I cant use tha...
  • Billy-J
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 164 Views
  • 1 replies
  • 0 likes

What are these connected apps?

DeviceDesktop - Spotify Website My Question or IssueI was managing my authorised apps and I'm curious what these are, as I don't want to delete something important.Spotify StatisticsA webpage displaying various statistics based on your Spotify listen...

  • Newbie
  • Device Desktop - Spotify Website   My Question or Issue I was managing my authorised apps and I'm curious what these are, as I don't want to delete something important. Spotify Statistics...
  • Skindredd
  • Casual Listener
  • 1358 Views
  • 2 replies
  • 1 likes
  • Security
  • 1358 Views
  • 2 replies
  • 1 likes

Is Spotify deliberately ignoring me? Or does Support take 4 months to get back?

PlanPremium CountrySingapore My Question or IssueI have contacted Spotify on at least 8 separate occasions, since Aug/Sep, about my account that was accidentally disabled. They always say they will get back, but no effort has been made to get back to...

  • Regular
  • Plan Premium   Country Singapore   My Question or Issue I have contacted Spotify on at least 8 separate occasions, since Aug/Sep, about my account that was accidentally disabled. The...
  • Jose_M
  • Spotify Star
  • 647 Views
  • 5 replies
  • 0 likes
  • Account
  • 647 Views
  • 5 replies
  • 0 likes

my stalker is using an artist profile and I can't block them

My Question or IssuePredatory guys have figured out that your app doesn't let punters block artist profiles and that there's basically zero limitations on who can set up an artist profile and they're using this to spy on women. I've emailed asking fo...

  • Visitor
  • My Question or Issue Predatory guys have figured out that your app doesn't let punters block artist profiles and that there's basically zero limitations on who can set up an artist profile and they'...
  • Billy-J
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Premium Family

if I invite someone who has a Premium Individual account. does the payment then stop for that person because he is then included in my Premium Family, which I pay?

  • Newbie
  • if I invite someone who has a Premium Individual account. does the payment then stop for that person because he is then included in my Premium Family, which I pay?  
  • AdamDamon
  • Spotify Star
  • 241 Views
  • 1 replies
  • 0 likes
  • Account
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution No se actualizan los artistas recientemente escuchados

Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como en la versión android para móvil (Samsung Galaxy A3)...

  • Newbie
  • Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como e...
  • JuanVasqeyez
  • Newbie
  • 2035 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 2035 Views
  • 2 replies
  • 0 likes

Solved!! Netflix offer for selected Premium users only?

When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advised when the first free month was over. T o be sure...

  • Regular
  • ...elp me.   I wrote spotify-support team, and was told that the offer was for selected users only. Well, that is odd since the ofer was able here:   http://netflix.dk/spotify  - a public...
  • Ver89
  • Visitor
  • 11222 Views
  • 14 replies
  • 1 likes
  • 11222 Views
  • 14 replies
  • 1 likes

my old account that i have been using for years suddenly got deleted

I was going on Spotify because I found a new artist to listen to yesterday (3rd Sept)and today (4th Sept), I was logged out both on my phone and my laptop (and maybe my console as well) and when I tried to log back in, I couldn't; even when I reset m...

  • Newbie
  • I was going on Spotify because I found a new artist to listen to yesterday (3rd Sept) and today (4th Sept), I was logged out both on my phone and my laptop (and maybe my console as well) and when I ...
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

profile in diferent language

My profile in account is in Spanish while the rest of the account in my native language.I do not speak Spanish and need to change language to English.

  • Visitor
  • My profile in account is in Spanish while the rest of the account in my native language. I do not speak Spanish and need to change language to English.
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Account
  • 161 Views
  • 1 replies
  • 0 likes

Solved!! Can't connect Spotify to Musixmatch

PlanFreeDeviceHuawei Matebook HZ-W09Operating SystemWindows 10 Pro x64 I can't find lyrics in Spotify app on Microsoft Store.So I downloaded Musixmatch to find the lyrics.It needs me to login to Spotify account, I can't login, it prompts: Spoiler (Hi...

Annotation 2019-08-04 092837.jpg
  • Casual Listener
  • Plan Free Device Huawei Matebook HZ-W09 Operating System Windows 10 Pro x64   I can't find lyrics in Spotify app on Microsoft Store. So I downloaded Musixmatch to find the lyrics. It ne...
  • LordDatt
  • Casual Listener
  • 29409 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 29409 Views
  • 6 replies
  • 0 likes

No Pair Code

Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code.Everywhere I login it appears to ask for this now and I have no idea what’s going on.I tri...

  • Casual Listener
  • Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code. Everywhere I login it appears to as...
  • BanIOSLA
  • Visitor
  • 9033 Views
  • 3 replies
  • 0 likes
  • 9033 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't reset password

My Question or IssueRecently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a site starting with wl.spotify.com, however I couldn't g...

  • Newbie
  • My Question or Issue Recently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a si...
  • 31x2ejfg4qskfpgakcd4
  • Casual Listener
  • 2549 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 2549 Views
  • 6 replies
  • 0 likes

Solved!! Premium customer but features unavailable and down loaded music gone

I'm a premium single customer. I've lost access to most of my features such as audio quality etc. Says unavailable. I've signed out and in again, closed the app but issue continues. How do I change this?

  • Regular
  • I'm a premium single customer. I've lost access to most of my features such as audio quality etc. Says unavailable.   I've signed out and in again, closed the app but issue continues. How do ...
  • Maxim
  • Spotify Star
  • 586 Views
  • 12 replies
  • 0 likes
  • 586 Views
  • 12 replies
  • 0 likes

Superuser Contribution Me uní a un plan duo, pero me sigue apareciendo para que ingrese a un plan

Si pareja cuenta con un plan duo, me envio la invitación para la segunda cuenta, la acepto y todo bien, pero al momento de entrar a la aplicación me sigue saliendo qué escoja un plan premium

  • Visitor
  • Si pareja cuenta con un plan duo, me envio la invitación para la segunda cuenta, la acepto y todo bien, pero al momento de entrar a la aplicación me sigue saliendo qué escoja un plan premium
  • Dian
  • Spotify Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! 5-6 ads in a row issue.

PlanFreeCountry U.S.A.DeviceiPhone 6Operating SystemiOS 11 My Question or Issue When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sur...

  • Gig Goer
  • Plan Free Country  U.S.A. Device iPhone 6 Operating System iOS 11   My Question or Issue  When using the Spotify iOS App, sometimes I will try to listen to a song and get bom...
  • user-removed
  • Not applicable
  • 6526 Views
  • 2 replies
  • 0 likes
  • Free
  • 6526 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email in spanish.

I receive email from you in Spanish or a language similar to it . Why? Im from Norway so find it a bit irritating I know someone have been using my account and have taken the steps to stop that . Can you see where they are using it ? And if its any w...

  • Newbie
  • I receive email from you in Spanish or a language similar to it . Why? Im from Norway so find it a bit irritating    I know someone have been using my account and have taken the steps to ...
  • Vasil
  • Moderator
  • 3254 Views
  • 3 replies
  • 0 likes
  • Account
  • 3254 Views
  • 3 replies
  • 0 likes

Superuser Contribution not eligible for student discount

when I go to register it says I am not eligible for the student discount, I am a student however. How do I get the discount?

  • Newbie
  • when I go to register it says I am not eligible for the student discount, I am a student however. How do I get the discount?
  • Susan_GP
  • Moderator
  • 11063 Views
  • 3 replies
  • 0 likes
  • Premium
  • 11063 Views
  • 3 replies
  • 0 likes