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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1077800 Views
  • 118 replies
  • 104 likes
  • Account
  • 1077800 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49545 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49545 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145747 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145747 Views
  • 4840 replies
  • 118 likes

Superuser Contribution How do I unlink my spotify from an unknown PSN account?

PlanStudent premiumCountryUSADevicePS4My Question or IssueHowdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotify playstation app onto my ps4, logged in, listened to some tunes, and th...

  • Casual Listener
  • Plan Student premium Country USA Device PS4 My Question or Issue Howdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotif...
  • Elena
  • Moderator
  • 1466 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1466 Views
  • 3 replies
  • 0 likes

i dont know what gmail did i link to my spotify account

so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this is my alt account and i dont have any playlists on...

  • Visitor
  • so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this...
  • Bellchambers2
  • Music Fan
  • 238 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 238 Views
  • 1 replies
  • 0 likes

i need help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • OneByBoo
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! New Ideas

This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas. I have ideas man! I really want to share them. I feel like a second rate citizen.

  • Roadie
  • This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas.   I have ideas man! I really want to share them.    I feel like a second rate citizen...
  • MartinStoichkov
  • Spotify Star
  • 1073 Views
  • 5 replies
  • 0 likes
  • 1073 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't login on iOS App. OS Version 13.5.1, App Version 8.5.60.

I have tried following steps already. 1 - Uninstall and remove anything in keychain or whatever related to Spotify App.2 - Reboot the device3 - Reinstall Spotify App4 - Reset password on Web App5 - Login via new password. Still I am unable to login. ...

  • Visitor
  • I have tried following steps already.   1 - Uninstall and remove anything in keychain or whatever related to Spotify App. 2 - Reboot the device 3 - Reinstall Spotify App 4 - Reset password ...
  • Xenia
  • Moderator
  • 529 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipts no longer available on account page

My Question or IssueReceipts are no longer available on the account page.Need a receipt for my May payment. /Jan Ljungberg

  • Newbie
  • My Question or Issue Receipts are no longer available on the account page. Need a receipt for my May payment.   /Jan Ljungberg  
  • Elena
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 230 Views
  • 1 replies
  • 0 likes

the e-mail my Spotify account was connected to doesn't exist anymore, I can't log in now

Hello, well basically my problem is the above.My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was connected to that e-mail. When I´m trying to log in with that e-mail and the...

  • Not applicable
  • Hello, well basically my problem is the above. My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was con...
  • Emilia_8
  • Spotify Star
  • 674 Views
  • 1 replies
  • 0 likes
  • Account
  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bringing two Spotify accounts together

PlanFree & PremiumCountryAustriaDeviceiPhone 7, MacBook Air (2017)Operating SystemiOS 13.5.1, macOS Catalina 10.15.5 My Question or IssueI've got two Spotify accounts (one with Premium access and one without). Because of that I would like to bring th...

  • Visitor
  • Plan Free & Premium Country Austria Device iPhone 7, MacBook Air (2017) Operating System iOS 13.5.1, macOS Catalina 10.15.5   My Question or Issue I've got two Spotify accounts (on...
  • Elena
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Two montly charges - only one account?

I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook account. I have two email addresses - one was used ...

  • Visitor
  • I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook ...
  • Ivan
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to log in to Spotify Premium account

PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to log into my account from November 2018, created on my phone, the username I have i...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am unable to l...
  • Xenia
  • Moderator
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 179 Views
  • 1 replies
  • 0 likes

Superuser Contribution Restore account - email lost (no facebook)

PlanPremium FamilyCountrySwedenDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI have a family premium account and my daughter is one of the family. She changed phone and now I can't log her in again and I don't know which email we...

  • Visitor
  • Plan Premium Family Country Sweden Device Samsung Galaxy S7 Operating System Android   My Question or Issue I have a family premium account and my daughter is one of the family. She ch...
  • Ivan
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 247 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to edit profile information

PlanPremium CountryFinland Operating SystemAndroid, Windows 10 My Question or IssueWhen I go to the edit profile page, I am unable to change my details, such as email, gender, date of birth, or country. Also, I would like to unlink my facebook accoun...

  • Casual Listener
  • Plan Premium   Country Finland   Operating System Android, Windows 10   My Question or Issue When I go to the edit profile page, I am unable to change my details, such as ema...
  • Elena
  • Moderator
  • 10830 Views
  • 4 replies
  • 4 likes
  • Account
    Premium
  • 10830 Views
  • 4 replies
  • 4 likes

Disconnecting from Facebook Account

Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I have seen have said about going to Settings then Socia...

  • Newbie
  • Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I hav...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Security
  • 224 Views
  • 1 replies
  • 0 likes

Help: 2 Accounts and 1 Mastercard Number

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueHi, I created an account for a colleague who does not have a Mastercard and entered the same Mastercard number. For the first five minutes the account was...

  • Not applicable
  • Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Hi, I created an account for a colleague who does not have a Mastercard and en...
  • Luan
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 202 Views
  • 1 replies
  • 0 likes

Adding a third artist profile (Kalkovich) to Spotify For Artists homepage

PremiumNL Devicemac mini 2012iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich (theres only 1). If I google search this question and click on the first spotify l...

  • Casual Listener
  • Premium NL   Device mac mini 2012 iOS 10.13   Hi there,  I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich ...
  • Billy-J
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Aftering changing the country, I still cannt use Spotify on mobile phone...

PlanFreeCountryJPOperating SystemAndroid My Question or IssueAftering changing the country, I still cannt use Spotify on mobile phone... It shows that I still need to change the country...

  • Casual Listener
  • Plan Free Country JP Operating System Android  My Question or Issue Aftering changing the country, I still cannt use Spotify on mobile phone... It shows that I still need to change the co...
  • Iwonderhow
  • Casual Listener
  • 733 Views
  • 7 replies
  • 1 likes
  • Login
  • 733 Views
  • 7 replies
  • 1 likes

Superuser Contribution I kept receiving emails about suspicious logins

On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, and one from Hungary. I logged into my account, rem...

  • Casual Listener
  • On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, ...
  • Ivan
  • Spotify Legend
  • 2762 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 2762 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently Played- not updating

PlanFreeCountryUSADeviceiPhone 6, Safari 13.1.1, Macbook Pro late 2013Operating SystemiOS 10 My Question or IssueStarted a playlist, but didn't realize new songs were being shuffled in. Trying to find a song that was played and wasn't on the album, h...

  • Casual Listener
  • Plan Free Country USA Device iPhone 6, Safari 13.1.1, Macbook Pro late 2013 Operating System iOS 10   My Question or Issue Started a playlist, but didn't realize new songs were being s...
  • Ivan
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • Free
  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use staionary streaming device abroad

Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premium acoount anywhere and with any device (one at a t...

  • Casual Listener
  • Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premi...
  • Alex
  • Moderator
  • 597 Views
  • 5 replies
  • 0 likes
  • Account
  • 597 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Change Surname after Wedding

Hi all,I could not find my surname at the account details. Haven't I entered this Information? Must I inform Spotify about a change in the surname?Thank you and best regards,Sirisie

  • Regular
  • Hi all, I could not find my surname at the account details. Haven't I entered this Information? Must I inform Spotify about a change in the surname? Thank you and best regards, Sirisie  
  • Peter
  • Spotify Legend
  • 316 Views
  • 3 replies
  • 0 likes
  • Account
  • 316 Views
  • 3 replies
  • 0 likes