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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8748 Views
  • 1 replies
  • 9 likes
  • Security
  • 8748 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478477 Views
  • 979 replies
  • 111 likes
  • Account
  • 478477 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120108 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120108 Views
  • 72 replies
  • 12 likes

Unblock somebody without knowing their username

PlanPremiumCountryUKDeviceIphone 11 pro max / windows pcOperating SystemLatest IOS, Windows 10 My Question or IssueIs there any way i can unblock somebody i don’t know the username of? or find the username of somebody i’ve blocked? I’m trying to unbl...

  • Newbie
  • Plan Premium Country UK Device Iphone 11 pro max / windows pc Operating System Latest IOS, Windows 10   My Question or Issue Is there any way i can unblock somebody i don’t know the us...
  • Not applicable
  • 1217 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1217 Views
  • 2 replies
  • 0 likes

how can I merge two accounts?

I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.

  • Visitor
  • I have two premium accounts that I didn't know about. I need to merge them so I don't lose everything I have in one of them and so I can stop paying twice a month.
  • cegro47
  • Visitor
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Maybe deleted account

PlanPremiumCountryNLDeviceAll devicesOperating SystemI dont know My Question or IssueHi, my question is if you accidently deleted your account and you can get in anymore on any device, but still sees your account when you log in to an other account, ...

  • Visitor
  • Plan Premium Country NL Device All devices Operating System I dont know   My Question or Issue Hi, my question is if you accidently deleted your account and you can get in anymore on a...
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! How can I control the spotify Account on my sonos from two different phones with different Accounts?

The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker.Now with the family Account only the main Account (or the one who's connec...

  • Newbie
  • The problem was coming up with the family Account. Before we had one. On the sonos Speaker and on the mobile phones. So at home everyone was able to easily control the Speaker. Now with the family A...
  • Billy-J
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 485 Views
  • 1 replies
  • 0 likes

Random Account attatched to my email

Right hello,Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a blank screen and the words "no healthy stream found" in...

  • Newbie
  • Right hello, Have been using my Spotify premium without a problem for a year or two now. Today I opened the app to check out Wrapped 2023 and when I pressed the "wrapped" button it came up with a bl...
  • Billy-J
  • Spotify Star
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

Retrieve my old Spotify account

My playlist disappeared.I had classicalRoly1Christmas

  • Visitor
  • My playlist disappeared. I had classical Roly1 Christmas
  • Maxim
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with changed profile photo and profile name

Germany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey, I have the problem that my new profile photo and profile name are displayed on the homepage, but I can't...

  • Visitor
  • Germany   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey, I have the problem tha...
  • Maria
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
  • 237 Views
  • 1 replies
  • 0 likes

Is there any way to change your Your Top Songs 2020 (Spotify Wrapped) playlist?

it seems like someone used my account illegally, and now the playlist is messed up with songs that I even don't know, and I really want to keep my Spotify wrapped playlist and listen to it, is there anyway to correct stuff? or it's ruined already?

  • Casual Listener
  • it seems like someone used my account illegally, and now the playlist is messed up with songs that I even don't know, and I really want to keep my Spotify wrapped playlist and listen to it, is there ...
  • Geekgirlx
  • Visitor
  • 12461 Views
  • 4 replies
  • 2 likes
  • 12461 Views
  • 4 replies
  • 2 likes

I want to merge current app with free premium I created an account for.

I did not know I had a user name and account in free app and want to use the one I created today for premium. Do I need to delete app and reinstall?

  • Visitor
  • I did not know I had a user name and account in free app and want to use the one I created today for premium. Do I need to delete app and reinstall?
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Ad Studio Help

PlanFree/PremiumMy Question or IssueHello. I am willing to start advertising my mobile game app on Spotify Ad Studio. As my game is for both IOS and Android users, I am a bit confused about how to get people to install my app. Also, I couldn't find a...

  • Newbie
  • Plan Free/Premium My Question or Issue Hello. I am willing to start advertising my mobile game app on Spotify Ad Studio. As my game is for both IOS and Android users, I am a bit confused about how...
  • Maxim
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • Account
  • 242 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I reset my password?

If I try to change my email it says:"We are currently unable to process your request for security reasons. Please try again later."I've had this problem for a few days now so I don't know how reliable "Try again later" is.

  • Visitor
  • If I try to change my email it says: "We are currently unable to process your request for security reasons. Please try again later." I've had this problem for a few days now so I don't know how rel...
  • Vasil
  • Moderator
  • 756 Views
  • 4 replies
  • 0 likes
  • 756 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't log into my alt account

PlanFreeCountryBrazilDevice(Desktop)Operating System(Windows 10.) My Question or IssueSo, around November 11th I created an alternate account in order to post one of my assisgnements, which was a two episode podcast. Now the podcast is gone, and I ca...

  • Newbie
  • Plan Free Country Brazil Device (Desktop) Operating System (Windows 10.)   My Question or Issue So, around November 11th I created an alternate account in order to post one of my assis...
  • Joan
  • Moderator
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Solved] Cannot connect my account on my Tesla

Hi folks,I have a Family Spotify Account.I log in Spotify using Facebook. Since 2 years I'm using my Spotify account in my car (Tesla)But now I cannot connect anymore (it says login or password incorrect)I guess as I'm using Facebook to connect to sp...

  • Casual Listener
  • Hi folks, I have a Family Spotify Account. I log in Spotify using Facebook.   Since 2 years I'm using my Spotify account in my car (Tesla) But now I cannot connect anymore (it says login or...
  • Vasil
  • Moderator
  • 8172 Views
  • 3 replies
  • 0 likes
  • Account
  • 8172 Views
  • 3 replies
  • 0 likes

Can't see my credit card and can't usewith Google Pay

Hello, I have a premium spotify plan and I came across a page on the website indicating that we can use Google Pay to pay the monthly subscription (https://support.spotify.com/to/article/google-play-help/). For personal reasons, I would like to switc...

  • Gig Goer
  • Hello,  I have a premium spotify plan and I came across a page on the website indicating that we can use Google Pay to pay the monthly subscription (https://support.spotify.com/to/article/googl...
  • Maxim
  • Spotify Star
  • 852 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 852 Views
  • 4 replies
  • 0 likes

Concert Emails Have Wrong Location

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI am getting concert recommendations for London but I am in the North of England so I need Leeds, Manchester and nearby. How do I change this?

  • Visitor
  •   Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I am getting concert recommendations for London but I am in the North of England so I need ...
  • drawlien
  • Casual Listener
  • 1091 Views
  • 2 replies
  • 1 likes
  • Premium
  • 1091 Views
  • 2 replies
  • 1 likes

can't change my DOB but my account is not linked to facebook

Spotify won't let me change my date of birth on the browser or app, but my account is not linked to facebook or any other platform. I made the account with my email.

  • Casual Listener
  • Spotify won't let me change my date of birth on the browser or app, but my account is not linked to facebook or any other platform. I made the account with my email.
  • Maxim
  • Spotify Star
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Other account

I have a problem: My daughter created an account, I let her use my credit card for Premium membership. She is not using that account but every month 7,99 EUR being deducted from my account and the problem is she doesn't remember neither email nor use...

  • Newbie
  • I have a problem:  My daughter created an account, I let her use my credit card for Premium membership. She is not using that account but every month 7,99 EUR being deducted from my account and...
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlists won't play.After one song it randomly switches to anither list

Every time I compiled a playlist it plays one song and then randomly switches to another track from a different playlist.

  • Visitor
  • Every time I compiled a playlist it plays one song and then randomly switches to another track from a different playlist.
  • Joan
  • Moderator
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Logging into old ipod touch - ios6

Hi, I have an old ipod touch 4G that I dock on ihome. I use to run spotify on it but after a long time when I tried to login it gave an 409 error. I read that it is due to ios6 support been taken off by the app. I also read that you can login via you...

  • Casual Listener
  • Hi,   I have an old ipod touch 4G that I dock on ihome. I use to run spotify on it but after a long time when I tried to login it gave an 409 error. I read that it is due to ios6 support been ...
  • Maxim
  • Spotify Star
  • 764 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 764 Views
  • 1 replies
  • 0 likes