Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanStudent premiumCountryUSADevicePS4My Question or IssueHowdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotify playstation app onto my ps4, logged in, listened to some tunes, and th...
so i logged out of my account and then tried 3 diffrent emails and none of them work so i tried to do it with my username and it didnt work now im lost and idk what to do can someone help me pls this is my alt account and i dont have any playlists on...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...
This has nothing to do with IOS. I just want to know why I can't add a new topic in New Ideas. I have ideas man! I really want to share them. I feel like a second rate citizen.
I have tried following steps already. 1 - Uninstall and remove anything in keychain or whatever related to Spotify App.2 - Reboot the device3 - Reinstall Spotify App4 - Reset password on Web App5 - Login via new password. Still I am unable to login. ...
My Question or IssueReceipts are no longer available on the account page.Need a receipt for my May payment. /Jan Ljungberg
Hello, well basically my problem is the above.My e-mail account expired and I forgot to renew it, so now it doesn't exist anymore. The problem is that my Spotify account was connected to that e-mail. When I´m trying to log in with that e-mail and the...
PlanFree & PremiumCountryAustriaDeviceiPhone 7, MacBook Air (2017)Operating SystemiOS 13.5.1, macOS Catalina 10.15.5 My Question or IssueI've got two Spotify accounts (one with Premium access and one without). Because of that I would like to bring th...
I have discovered that I am being charged twice each month for Spotify premium (on two different credit cards) but I only have one account. I have confirmed that Spotify is not linked to my Facebook account. I have two email addresses - one was used ...
PlanPremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am unable to log into my account from November 2018, created on my phone, the username I have i...
PlanPremium FamilyCountrySwedenDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueI have a family premium account and my daughter is one of the family. She changed phone and now I can't log her in again and I don't know which email we...
PlanPremium CountryFinland Operating SystemAndroid, Windows 10 My Question or IssueWhen I go to the edit profile page, I am unable to change my details, such as email, gender, date of birth, or country. Also, I would like to unlink my facebook accoun...
Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I have seen have said about going to Settings then Socia...
PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueHi, I created an account for a colleague who does not have a Mastercard and entered the same Mastercard number. For the first five minutes the account was...
PremiumNL Devicemac mini 2012iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich (theres only 1). If I google search this question and click on the first spotify l...
PlanFreeCountryJPOperating SystemAndroid My Question or IssueAftering changing the country, I still cannt use Spotify on mobile phone... It shows that I still need to change the country...
On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, and one from Hungary. I logged into my account, rem...
PlanFreeCountryUSADeviceiPhone 6, Safari 13.1.1, Macbook Pro late 2013Operating SystemiOS 10 My Question or IssueStarted a playlist, but didn't realize new songs were being shuffled in. Trying to find a song that was played and wasn't on the album, h...
Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premium acoount anywhere and with any device (one at a t...
Hi all,I could not find my surname at the account details. Haven't I entered this Information? Must I inform Spotify about a change in the surname?Thank you and best regards,Sirisie