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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9611 Views
  • 3 replies
  • 9 likes
  • Security
  • 9611 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 489080 Views
  • 980 replies
  • 111 likes
  • Account
  • 489080 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212586 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212586 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121952 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121952 Views
  • 72 replies
  • 12 likes

Superuser Contribution Why has my account been downgraded to free despite payment for premium?

Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.

  • Visitor
  • Despite payment for premium, everytime I open the app it forces me to downgrade to free before allowing me to listen to music.
  • Adityak
  • Visitor
  • 946 Views
  • 5 replies
  • 0 likes
  • 946 Views
  • 5 replies
  • 0 likes

I can’t join a different plan duo

PlanDuoCountryChileDeviceiPhone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I share a duo plan with my mom, last month I travel to a different country and my account got suspended. Then we reactivate the plan ...

  • Visitor
  • Plan Duo Country Chile Device iPhone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello,  I share a duo plan with my mom, last month I ...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Cant Join Family Plan

I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this plan" (we couldn't confirm that you live with the pl...

  • Visitor
  • I was supposed to confirm my email address before a certain date... I didn't. I now confirmed it but now it doesn't let me join back on my family plan. I get an error message of "You cant join this p...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Premium
  • 209 Views
  • 1 replies
  • 0 likes

Family member can’t join, says wrong address

Plan FamilyCountry DeviceIPhone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I send my son an invite it says wrong address and will not let him join. We have been on the family plan for a year and and to update d...

  • Visitor
  • Plan  Family Country   Device IPhone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I send my son an invite it says wrong addres...
  • Maxim
  • Spotify Star
  • 259 Views
  • 1 replies
  • 1 likes
  • Premium
  • 259 Views
  • 1 replies
  • 1 likes

spotify premium duo member login on new phone

PlanPremium DuoCountryPakistanDeviceSamsung S10 Edge / Iphone 15Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI purchased premium duo and I remember at that time i sent some invite link to my wife to add her as member. N...

  • Visitor
  • Plan Premium Duo Country Pakistan Device Samsung S10 Edge / Iphone 15 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I purchased premium duo and I...
  • Maxim
  • Spotify Star
  • 700 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t login

I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it said that my Google account is not connected to my...

  • Visitor
  • I have an iPhone and I recently cancelled Spotify premium as I can’t afford it, I am logged into my account on Google however I have been logged out of the app and cannot log back in, when I tried it...
  • Lyubka
  • Moderator
  • 378 Views
  • 1 replies
  • 0 likes
  • Login
  • 378 Views
  • 1 replies
  • 0 likes

Unable to Purchase Premium Due to Lack of Address Fill In

PlanFree/PremiumCountryUnited States of AmericaDevice(iPhone 13)Operating System(iOS 17) My Question or IssueI was trying to purchase a premium subscription but when prompted for my address it did not give me a box to fill in the address, only a link...

  • Visitor
  •   Plan Free/Premium Country United States of America Device (iPhone 13) Operating System (iOS 17)   My Question or Issue I was trying to purchase a premium subscription but when ...
  • Maxim
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Account
  • 220 Views
  • 1 replies
  • 0 likes

Premium on wrong account

I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?

  • Visitor
  • I got a gift card for spotify premium, and when redeeming it I accidentally used my old account, and not my new one, with all my data. Is there any way to switch which account has premium on it?
  • Maxim
  • Spotify Star
  • 1093 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1093 Views
  • 1 replies
  • 0 likes

Locate Email Address

My son has been on a Duo plan with my account for the past couple of years. I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobile app or through my main account on the desktop. Any idea...

  • Newbie
  • My son has been on a Duo plan with my account for the past couple of years.  I can't remember what email address I set up with his account and I can't locate it through the Settings on the mobil...
  • Anyk17
  • Spotify Star
  • 836 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 836 Views
  • 1 replies
  • 0 likes

Premium plans

My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me understand

  • Newbie
  • My question is if I am paying for a premium plan why do commercials be playing on the podcast that I listen to I'm paying for the premium so that I don't have to listen to commercials please help me ...
  • Mitre226644
  • Roadie
  • 1643 Views
  • 1 replies
  • 0 likes
  • 1643 Views
  • 1 replies
  • 0 likes

When will you let us change our username? It’s 2024

It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself. Would you like to tell me your aol/Hotmail/yahoo username email? As an artist-driven app, you cater to arti...

  • Newbie
  • It’s common to start out on social media or email with a name that seems fitting at the time but eventually changes as you grow into yourself.   Would you like to tell me your aol/Hotmail/yaho...
  • Anyk17
  • Spotify Star
  • 1563 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1563 Views
  • 1 replies
  • 0 likes

Solved!! How long it takes to change my account country?

PlanPremium FamilyCountryGermany/Brazil My Question or IssueI have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, paying with a Brazilian card. I realized that some features are avai...

  • Newbie
  • Plan Premium Family Country Germany/Brazil   My Question or Issue I have had my Spotify account for a long time already, I moved from Brazil to Germany and kept using my account normally, ...
  • Maxim
  • Spotify Star
  • 1503 Views
  • 1 replies
  • 0 likes
  • Account
  • 1503 Views
  • 1 replies
  • 0 likes

log in

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a new phone and the app changed over however I have to sign in again and I have forgot...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Anyk17
  • Spotify Star
  • 859 Views
  • 1 replies
  • 0 likes
  • Login
  • 859 Views
  • 1 replies
  • 0 likes

New Premium Family account set up and login issues

PlanPremium FAmilyCountryUKDevice(Android & Chrome) My Question or IssueHI, I hope someone can help.We've just upgraded to Family - FDAd, Mum and Son (17 but adult set up). Family email address, Using sons name on FAmily email. I did the invite to al...

  • Newbie
  • Plan Premium FAmily Country UK Device (Android & Chrome)   My Question or Issue HI, I hope someone can help. We've just upgraded to Family - FDAd, Mum and Son (17 but adult set up)....
  • amitfridman161
  • Newbie
  • 993 Views
  • 1 replies
  • 0 likes
  • Login
  • 993 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 Konten zusammenführen

Hallo, mich habe versehentlich ein 2. Konto erstellt, weil ich Premium abonnieren wollte. Habe aber schon seit längerem ein Konto wo meine ganzen Lieder bereits gespeichert sind. kann man diese beiden Konten zu einem zusammenfügen? LG.

  • Newbie
  • Hallo,  mich habe versehentlich ein 2. Konto erstellt, weil ich Premium abonnieren wollte. Habe aber schon seit längerem ein Konto wo meine ganzen Lieder bereits gespeichert sind.  k...
  • Vasil
  • Moderator
  • 3121 Views
  • 1 replies
  • 0 likes
  • Account
  • 3121 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to bypass free trial?

I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was wondering how to bypass the trial and just sign up...

  • Newbie
  • I tried to do the 30 day free trial. It was declining my card because my bank won't allow a charge below $1. I don't even mind if I don't get the free 30 day trial, but I would like to sign up. I was...
  • Vasil
  • Moderator
  • 14080 Views
  • 5 replies
  • 0 likes
  • 14080 Views
  • 5 replies
  • 0 likes

Familien Account Anmeldung Apple

Hallo meine Tochter soll mein altes Handy über meine Apple ID nutzen. Sie ist über unseren Familienaccount bei spottify angemeldet.Beim Installieren der App wird für die Anmeldung (vermutlich wegen der Appel ID) mein Account verwendet. Wie kann ich i...

  • Visitor
  • Hallo   meine Tochter soll mein altes Handy über meine Apple ID nutzen. Sie ist über unseren Familienaccount bei spottify angemeldet. Beim Installieren der App wird für die Anmeldung (vermutl...
  • Maxim
  • Spotify Star
  • 1161 Views
  • 1 replies
  • 0 likes
  • Account
  • 1161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my artist profile via Distrokid

Country: USADevice: MacBook ProOperating System: macOS 10.14.5Browser: Chrome 74.0.3729.169Artist Name: Tender Amigo I've recently uploaded my music to Spotify via Distrokid and now I'm trying to update my artist profile picture on Spotify. When I tr...

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  • Visitor
  • Country: USA Device: MacBook Pro Operating System: macOS 10.14.5 Browser: Chrome 74.0.3729.169 Artist Name: Tender Amigo   I've recently uploaded my music to Spotify via Dis...
  • Susan_GP
  • Moderator
  • 18351 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 18351 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: Premium Outside US

Hi, when I wanna buy premium it requires me to type in address, but the only available option is to write a US address even tho I’ve set my account to Bulgaria.

  • Visitor
  • Hi, when I wanna buy premium it requires me to type in address, but the only available option is to write a US address even tho I’ve set my account to Bulgaria. 
  • ervinBoli
  • Visitor
  • 846 Views
  • 2 replies
  • 0 likes
  • 846 Views
  • 2 replies
  • 0 likes