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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9580 Views
  • 3 replies
  • 9 likes
  • Security
  • 9580 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 488982 Views
  • 980 replies
  • 111 likes
  • Account
  • 488982 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212539 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212539 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121945 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121945 Views
  • 72 replies
  • 12 likes

Solved!! Cannot create an account for my 9 year old daughter

I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her? PlanPremiumCountryNetherlands IoS MacBook

  • Casual Listener
  • I have a premium family account but can't invite her to Spotify since she gets the message that she is too young for a Spotify account. How can I create an account for her?   Plan Premium Co...
  • Maxim
  • Spotify Star
  • 403 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 403 Views
  • 3 replies
  • 0 likes

Where can I see when my Premium Family plan started?

Hello,I started my Premium Family Plan 6 years ago but I cannot find any information about the specific day when I opened this plan. Where can I find this information? Thank you

  • Visitor
  • Hello, I started my Premium Family Plan 6 years ago but I cannot find any information about the specific day when I opened this plan.    Where can I find this information?   Thank...
  • Maxim
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 340 Views
  • 1 replies
  • 0 likes

Unable to change/update payment method and country

PlanPremiumCountrySingaporeDevice(iPhone 12)Operating SystemIos My Question or IssueHiya!I’ve moved to Singapore and I am unable to update my country/method of payment. I’ve followed the instructions but it won’t work in any way. anyone can help!than...

  • Visitor
  •     Plan Premium Country Singapore Device (iPhone 12) Operating System Ios   My Question or Issue Hiya! I’ve moved to Singapore and I am unable to update my country/me...
  • Maxim
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

Im trying to combine my two acounts the old one wit evrything and the new one but how?

My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find either says close out this account or change email but i...

  • Visitor
  • My question is that, i just got a new computer for Christmas and i want to combine the two accounts that i have. The old one with all of my stuff on it to the new one but everything that i find eithe...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Apple ID won't link to my spotify account

PlanFreeCountryUS of ADeviceiPhone 7Operating SystemiOS 13.3.1 I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it says on their help website (Spotify Help) and it simply won't work. I contact...

  • Casual Listener
  • Plan Free Country US of A Device iPhone 7 Operating System iOS 13.3.1   I have tried multiple times to link my Apple ID to my Spotify account and it won't work. I have tried what it say...
  • Wouterk2024
  • Newbie
  • 42814 Views
  • 30 replies
  • 6 likes
  • Account
    Login
  • 42814 Views
  • 30 replies
  • 6 likes

Spotify not pull-up up my account on new phone

I just got a new TCL phone and now when I Log into Spotify it logs me into some weird generic account with no data. Also it's a free account when I have premium membership. I'm using the correct email to login. When I try logging in with my username ...

  • Casual Listener
  • I just got a new TCL phone and now when I  Log into Spotify it logs me into some weird generic account with no data. Also it's a free account when I have premium membership. I'm using the corre...
  • xangel1
  • Casual Listener
  • 282 Views
  • 4 replies
  • 0 likes
  • Login
  • 282 Views
  • 4 replies
  • 0 likes

Unnable to login with promo code

I have a promo code but unnable to login with that

  • Visitor
  • I have a promo code but unnable to login with that
  • MauriceMV
  • Spotify Star
  • 374 Views
  • 1 replies
  • 1 likes
  • 374 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution cant log in

My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username a few months back and I dont know if maybe thats wh...

  • Casual Listener
  • My account was logged out and when I tried logging back in no matter what I cant find my account. My account still exists I can visit it when I search for it but I cant log in. I changed my username ...
  • Maria
  • Moderator
  • 697 Views
  • 3 replies
  • 0 likes
  • Login
  • 697 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change e-mail address.

I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again later." Any ideas why?

  • Casual Listener
  • I have followed the way to change the e-mail address, but when I have tried it, three times it has said "For your protection, we are unable to process your request at the moment. Please try again lat...
  • Maria
  • Moderator
  • 1342 Views
  • 3 replies
  • 0 likes
  • Account
  • 1342 Views
  • 3 replies
  • 0 likes

Superuser Contribution I cannot access premium service my device only opens the free service which

I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall

  • Visitor
  • I cannot access premium service after using a gift card and establishing a new acct for that purpose, device only opens free app even after uninstall/reinstall
  • Susan_GP
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change the country

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Vasil
  • Moderator
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have two Spotify accounts that I want to merge

I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.

  • Visitor
  • I have one Gmail account and another qork account. One I pay for and one I don't. I'd like to merge the two.
  • MelissaP321
  • Gig Goer
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Gift Cards and Taxes?

In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify? I prefer paying for Spotify with cash! Are taxes charged at...

  • Casual Listener
  • In areas of the US where there are taxes for Spotify Premium, which Spotify Gift Card will pay the monthly bill and taxes and fees or is a credit/debit card required to pay taxes on Spotify?  I ...
  • Tina934
  • Visitor
  • 3288 Views
  • 5 replies
  • 0 likes
  • Premium
    Subscription
  • 3288 Views
  • 5 replies
  • 0 likes

Superuser Contribution I haven't activated my Spotify premium account for over six months, now cannot log in or upgrade

PlanFree/PremiumCountry England Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan't upgrade my Spotify premium haven't used it for some time now can't even log in

  • Newbie
  • Plan Free/Premium Country England    Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or ...
  • MihailY
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

how to open a public account

when I open a playlist push account, it requires me a Spotify public account, it is not successful if it's a private account. How to have a public account?

  • Visitor
  • when I open a playlist push account, it requires me a Spotify public account, it is not successful if it's a private account. How to have a public account?
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

SPOTIFY WON'T LET ME SUBSCRIBE PREMIUM

I just cancel my Premium Subscription and want to re-subscribe it. It kept appearing this site. Do anyone know how to fix this?

Screenshot (11).png
  • Casual Listener
  • I just cancel my Premium Subscription and want to re-subscribe it. It kept appearing this site. Do anyone know how to fix this? 😞  
  • JustBeni
  • Casual Listener
  • 366 Views
  • 6 replies
  • 0 likes
  • Account
    Subscription
  • 366 Views
  • 6 replies
  • 0 likes

Superuser Contribution HELP! i cant reach my main account

I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify account with premium and everything was perfect for a loo...

  • Visitor
  • I have a problem... I had a spotify firstly with my first email adress which is years ago like 10 years ago. Then I needed a new email adress for some other reasons and i created a new Spotify a...
  • Novy
  • Moderator
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verwalter des Abos ändern

Wie kann ich den Verwalter des Abos ändern?Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sonst wären ihre ganzen Playlists weg. Wie kann ich das ä...

  • Visitor
  • Wie kann ich den Verwalter des Abos ändern? Meine Tochter hatte schon Premium, ich habe ein Familien Premium Account gekauft aber jetzt ist meine Tochter der Verwalter des Abos, weil sie meinte sons...
  • alstersurfer
  • Newbie
  • 14834 Views
  • 7 replies
  • 0 likes
  • Account
  • 14834 Views
  • 7 replies
  • 0 likes

Stranger on my account

Hello Spotify Team, a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Account. Please reply me fast and ban him from my Account. Best r...

  • Newbie
  • Hello Spotify Team,   a stranger is Login to my Account and start playing music on it. The Name off the device is Web Player (Chrome). Please help me to keep him away and Safe my Spotify Accou...
  • Billy-J
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes

Solved!! Abo-Manager

How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?

  • Visitor
  •   How can i find Out, who the abo-manager really is? Right now ther ist Just a lot of Letters and numbers. Can i send a message?
  • Maxim
  • Spotify Star
  • 397 Views
  • 5 replies
  • 0 likes
  • Account
  • 397 Views
  • 5 replies
  • 0 likes