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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080888 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080888 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 50011 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 50011 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146524 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146524 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Cannot Login On Sonos App

PlanPremiumCountry Australia DeviceiMacOperating Systemmac os mojave My Question or Issue Hi there,I'm receiving the following error message when trying to log my spotify account into the Sonos app: "The email and password you entered did not match o...

  • Casual Listener
  • Plan Premium Country Australia   Device iMac Operating System mac os mojave   My Question or Issue   Hi there, I'm receiving the following error message when trying to log ...
  • Xenia
  • Moderator
  • 1536 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1536 Views
  • 3 replies
  • 0 likes

Solved!! Spam Emails?

Plan:Premium I received an email from what appeared to be Spotify stating “update your account and get back to enjoying your music.” I logged into the website but did not enter any billing information or other personal info out of suspicion that the ...

  • Visitor
  • Plan: Premium   I received an email from what appeared to be Spotify stating “update your account and get back to enjoying your music.” I logged into the website but did not enter any billing...
  • Emilia_8
  • Spotify Star
  • 1663 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1663 Views
  • 1 replies
  • 0 likes

Trying to change my display name, there is no "Edit Profile" Option in mobile settings

Plan:FreeCountry:USADevice:iPhone 11 Pro & Macbook Air 13" 2017Operating System:iOS 13.4.5 & MacOS X 10.15.4 My Question or Issue:Like I stated in the title, I'm trying to change my display name. I found this support page which has instructions on ho...

  • Visitor
  • Plan: Free Country: USA Device: iPhone 11 Pro & Macbook Air 13" 2017 Operating System: iOS 13.4.5 & MacOS X 10.15.4   My Question or Issue: Like I stated in the title, I'm...
  • Luan
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username is numbers and I don't have a Facebook account

Plan: PremiumCountry: Canada DeviceAll DevicesOperating SystemAll operating systems My Question or IssueHello! My username changed to a bunch of numbers because I deleted my Facebook account. I did not realise that deleting my Facebook account would ...

  • Casual Listener
  • Plan: Premium Country: Canada   Device All Devices Operating System All operating systems   My Question or Issue Hello! My username changed to a bunch of numbers because I deleted ...
  • OneByBoo
  • Community Legend
  • 437 Views
  • 4 replies
  • 0 likes
  • Account
  • 437 Views
  • 4 replies
  • 0 likes

Artist added to the wrong artist profile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I am in / own two artist pages on Spotify. I have accidently requested verification and ...

Screenshot_20200428_211720_com.spotify.s4a.jpg
  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Hi,&nb...
  • Emilia_8
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Account
  • 203 Views
  • 1 replies
  • 0 likes

Cant dissconnect my old ps4

I sold my old ps4 without unlinking my spotify account. How do I remove this from the list of devices? I've tried selecting "display only local devices", but it keeps coming up as "Can't play this right now"

  • Visitor
  • I sold my old ps4 without unlinking my spotify account. How do I remove this from the list of devices? I've tried selecting "display only local devices", but it keeps coming up as "Can't play this ri...
  • OneByBoo
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 150 Views
  • 1 replies
  • 0 likes

Changing country of my account

PlanPremium (Trial)CountryGermany (want to change to Romania)DeviceAlexa, Windows 10 PC, Linux NotebookOperating SystemAlexa, Windows, Ubuntu My Question or IssueHello,I'm evaluating Premium and there's only one issue: I'd like to change the country ...

  • Newbie
  • Plan Premium (Trial) Country Germany (want to change to Romania) Device Alexa, Windows 10 PC, Linux Notebook Operating System Alexa, Windows, Ubuntu   My Question or Issue Hello, I'm ...
  • OneByBoo
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 240 Views
  • 1 replies
  • 0 likes

Stop Giving Me Lofi in My Made for Me Playlists

Stop giving me Lofi, please stop it. This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now know otherwise, you've punished me enough. My Discover Week...

  • Visitor
  • Stop giving me Lofi, please stop it.   This has been happening for several months straight, all because I left a lofi sleep playlist on at one fateful night to get a solid night's sleep. I now...
  • philz90
  • Casual Listener
  • 924 Views
  • 2 replies
  • 3 likes
  • Account
    Premium
  • 924 Views
  • 2 replies
  • 3 likes

Want to change my Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to change my Account with a login from Facebook to a normal Account with an log in ove...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I want ...
  • OneByBoo
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 193 Views
  • 1 replies
  • 0 likes

Can someone see who reports their playlist?

My boyfriend’s ex recently made a playlist for me with an hour and 50 minutes of “**bleep** You” by CeeLo Green and Lily Allen. I recently reported the playlist title, but will she see that I was the one who reported it?

  • Not applicable
  • My boyfriend’s ex recently made a playlist for me with an hour and 50 minutes of “**bleep** You” by CeeLo Green and Lily Allen. I recently reported the playlist title, but will she see that I was the...
  • EthanS1
  • Community Legend
  • 2288 Views
  • 1 replies
  • 0 likes
  • Account
  • 2288 Views
  • 1 replies
  • 0 likes

Solved!! student in the family

FamilyPremiumSingapore Devicesony, huaweiOperating SystemAndroid Am considering joining premium family. My son is 16, can he? The last time he tried to sign up , but student seems to imply university. Should I sign up, his account won't be in anyway ...

  • Casual Listener
  • Family Premium Singapore   Device sony, huawei Operating System Android     Am considering joining premium family. My son is 16, can he? The last time he tried to sign up ,...
  • OneByBoo
  • Community Legend
  • 349 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 349 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Connecting account to Facebook

Hey Guys!I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook. I've read the FAQs, and I found out that I can disconnect my account ...

  • Casual Listener
  • Hey Guys! I am new to Spotify, I just created my account with premium. When I tried to connect my account to Facebook, it turned out I already have an account connected to Facebook.  I've re...
  • Mario
  • Moderator
  • 519 Views
  • 3 replies
  • 0 likes
  • Account
  • 519 Views
  • 3 replies
  • 0 likes

Aylık ödemem 2kere çekildi

Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin

  • Visitor
  • Spotify hesabımın aylık ödemesi 1 içerisinde 10 gün ara ile 17,99tl 2 defa hesabındab çekilmiştir , lütfen iade edilsin  
  • OneByBoo
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Premium
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown people are using my account

I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logged out of all devices and changed my password, but ...

  • Visitor
  • I have got in the past few days many logins into my Spotify account. I’m living in Germany and they are from China, Russia, Panama, Italy and different other countries. After the first log in, I logg...
  • Mario
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 341 Views
  • 1 replies
  • 0 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

  • Visitor
  • On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
  • OneByBoo
  • Community Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Öğrenci

PlanFree/PremiumCountry Türkiye DeviceSony XZ1Operating SystemAndroid My Question or IssueÖğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedim ancak öğrenciliğimi doğrularken "bu teklifi daha önce kullandın" hatası almakta...

  • Casual Listener
  • Plan Free/Premium Country Türkiye   Device Sony XZ1 Operating System Android   My Question or Issue Öğrenci için premium tarifesini kullandım yaklaşık 1 yıdır. Tekrar almak istedi...
  • Xenia
  • Moderator
  • 222 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 222 Views
  • 2 replies
  • 0 likes

Paid for premium and ads still playing

I paid 10$ for premium two days ago and ads are still being played. I only have one account , and I’ve logged out of everything and my plan still says free. I’ve reached out to y’all hours ago and no response to this. Fix it or I want my money back n...

  • Casual Listener
  • I paid 10$ for premium two days ago and ads are still being played. I only have one account , and I’ve logged out of everything and my plan still says free. I’ve reached out to y’all hours ago and no...
  • OneByBoo
  • Community Legend
  • 290 Views
  • 3 replies
  • 0 likes
  • Account
  • 290 Views
  • 3 replies
  • 0 likes

No internet connection detected - error code 4

PlanPremiumCountryUSADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueFor the past several days I have been having persistent issues with Spotify on my desktop. I have never had these issues before and I have been using Spotify for yea...

  • Regular
  • Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue For the past several days I have been having persistent issues with Spotify on my desktop...
  • maniluvsu
  • Regular
  • 1799 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
  • 1799 Views
  • 7 replies
  • 0 likes

Log In Issues & Premium trial not recognised

PlanPremiumCountryUKDeviceHP desktop & Samsung Galaxy 8 Operating SystemWindows 10 My Question or IssueI recently signed up for Premium and recieved email confirming trial period. First "log-in" worked fine but 24 hours later when I tried to log in I...

  • Visitor
  • Plan Premium Country UK Device HP desktop & Samsung Galaxy 8  Operating System Windows 10   My Question or Issue I recently signed up for Premium and recieved email confirming...
  • OneByBoo
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • Login
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Country change

PlanFreeCountryFrom France to SwitzerlandDeviceSamsung A8Operating SystemAndroidMy Question or IssueHi,A few years ago I created my account in France (Free plan) but never used it. Since then I moved to Switzerland. I want to change my country in my ...

  • Casual Listener
  • Plan Free Country From France to Switzerland Device Samsung A8 Operating System Android My Question or Issue Hi, A few years ago I created my account in France (Free plan) but never used it...
  • OneByBoo
  • Community Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • Account
  • 281 Views
  • 3 replies
  • 0 likes