Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8711 Views
1 replies
9 likes
Security

8711 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
g2_gdlm
Casual Listener
478055 Views
979 replies
111 likes
Account

478055 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1209854 Views
119 replies
117 likes
Account

1209854 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
119958 Views
72 replies
12 likes
Account
Login
Premium

119958 Views
72 replies
12 likes

Zahlung und Mahnung überschneiden sich

meine Mahnung von Klarna bekam ich am gleichen Tag wie die Zahlung bei Spotify eingegangen ist. nun steht bei mir für Juli 2023 eine Rechnung offen, obwohl ich auch eine Bestätigung für diese Zahlung habe. Dazu eine steht jetzt auch die Mahngebühr an...

New user
Visitor
meine Mahnung von Klarna bekam ich am gleichen Tag wie die Zahlung bei Spotify eingegangen ist. nun steht bei mir für Juli 2023 eine Rechnung offen, obwohl ich auch eine Bestätigung für diese Zahlung...
2023-09-05 10:15:49 PM
2023-09-06 8:32:55 AM
Maxim
Spotify Star
367 Views
1 replies
0 likes

367 Views
1 replies
0 likes

Me realizaron 2 cobros de distintos meses en una boleta.

Me realizaron 2 cobros de distintos meses en una boleta, muy poco ético de spotify

New user
Visitor
Me realizaron 2 cobros de distintos meses en una boleta, muy poco ético de spotify
2023-09-05 11:28:38 PM
2023-09-06 2:24:16 AM
Billy-J
Spotify Star
138 Views
1 replies
0 likes

138 Views
1 replies
0 likes

Establecer PREMIUM DUO

En dos iPhone

New user
Visitor
En dos iPhone
2023-09-06 1:57:00 AM
2023-09-06 2:22:52 AM
Billy-J
Spotify Star
139 Views
1 replies
0 likes

139 Views
1 replies
0 likes

can't log with google or e mail and password. Message something went wrong

I'm not able to log on my account redacted on the app.I always have a message that something went wrong.I tryed though google and mail and password, did rest the password, uninstall and install multiple time.I also need to link to premium with accoun...

New user
Visitor
I'm not able to log on my account redacted on the app. I always have a message that something went wrong. I tryed though google and mail and password, did rest the password, uninstall and install m...
2023-09-05 2:41:00 PM
2023-09-05 11:18:22 PM
Billy-J
Spotify Star
196 Views
1 replies
0 likes

196 Views
1 replies
0 likes

no me aparece la opcion para eliminar las cuentas de pago registradas

me cobran cada mes en esa tarjeta y quiero quitarla para tener otro metodo de pago

New user
Visitor
me cobran cada mes en esa tarjeta y quiero quitarla para tener otro metodo de pago
2023-09-05 8:44:48 PM
2023-09-05 11:16:28 PM
Billy-J
Spotify Star
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Mistyped Email

PlanFreeCountryUSADeviceiPhone 13 My Question or IssueI mistyped my email on my Spotify account and cant change it without a password. I also forgot my password so I cant use that to change my email. I contacted Spotify and they said they couldn't ch...

MaliBigBags
Newbie
Plan Free Country USA Device iPhone 13 My Question or Issue I mistyped my email on my Spotify account and cant change it without a password. I also forgot my password so I cant use tha...
2023-09-05 10:38:57 PM
2023-09-05 11:13:52 PM
Billy-J
Spotify Star
179 Views
1 replies
0 likes
Account
Login

179 Views
1 replies
0 likes

What are these connected apps?

DeviceDesktop - Spotify Website My Question or IssueI was managing my authorised apps and I'm curious what these are, as I don't want to delete something important.Spotify StatisticsA webpage displaying various statistics based on your Spotify listen...

swiftsdylan
Newbie
Device Desktop - Spotify Website My Question or Issue I was managing my authorised apps and I'm curious what these are, as I don't want to delete something important. Spotify Statistics...
2023-08-14 5:50:06 PM
2023-09-05 10:17:36 PM
Skindredd
Casual Listener
1450 Views
2 replies
1 likes
Security

1450 Views
2 replies
1 likes

Is Spotify deliberately ignoring me? Or does Support take 4 months to get back?

PlanPremium CountrySingapore My Question or IssueI have contacted Spotify on at least 8 separate occasions, since Aug/Sep, about my account that was accidentally disabled. They always say they will get back, but no effort has been made to get back to...

allie95
Regular
Plan Premium Country Singapore My Question or Issue I have contacted Spotify on at least 8 separate occasions, since Aug/Sep, about my account that was accidentally disabled. The...
2021-01-01 4:26:34 AM
2023-09-05 6:32:41 PM
Jose_M
Spotify Star
679 Views
5 replies
0 likes
Account

679 Views
5 replies
0 likes

my stalker is using an artist profile and I can't block them

My Question or IssuePredatory guys have figured out that your app doesn't let punters block artist profiles and that there's basically zero limitations on who can set up an artist profile and they're using this to spy on women. I've emailed asking fo...

solornothing
Visitor
My Question or Issue Predatory guys have figured out that your app doesn't let punters block artist profiles and that there's basically zero limitations on who can set up an artist profile and they'...
2023-09-03 7:12:33 PM
2023-09-05 5:50:03 PM
Billy-J
Spotify Star
214 Views
1 replies
0 likes
Account

214 Views
1 replies
0 likes

Solved!! Premium Family

if I invite someone who has a Premium Individual account. does the payment then stop for that person because he is then included in my Premium Family, which I pay?

Yohoia
Newbie
if I invite someone who has a Premium Individual account. does the payment then stop for that person because he is then included in my Premium Family, which I pay?
2023-09-05 4:07:11 PM
2023-09-05 4:34:19 PM
AdamDamon
Spotify Star
249 Views
1 replies
0 likes
Account

249 Views
1 replies
0 likes

Superuser Contribution No se actualizan los artistas recientemente escuchados

Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como en la versión android para móvil (Samsung Galaxy A3)...

Lolayla
Newbie
Desde hace un tiempo no se actualizan los artistas recientemente escuchados en mi perfil. Esto pasa tanto si escucho en la aplicación de escritorio (Windows 10) como en la app para IOS (Ipad), como e...
2020-01-21 12:15:22 PM
2023-09-05 7:10:07 AM
JuanVasqeyez
Newbie
2096 Views
2 replies
0 likes
Other
Premium

2096 Views
2 replies
0 likes

Solved!! Netflix offer for selected Premium users only?

When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advised when the first free month was over. T o be sure...

Pumafar
Regular
When I heard that Premium users could get Netflix for free the rest of 2012, I immediately signed up at netflix.com. I couldn't see any 'Spotify-Premium-user?' ads here, so i figured that I'd be advi...
2012-10-23 11:01:42 PM
2023-09-05 7:04:32 AM
Ver89
Visitor
11497 Views
14 replies
1 likes

11497 Views
14 replies
1 likes

my old account that i have been using for years suddenly got deleted

I was going on Spotify because I found a new artist to listen to yesterday (3rd Sept)and today (4th Sept), I was logged out both on my phone and my laptop (and maybe my console as well) and when I tried to log back in, I couldn't; even when I reset m...

cypisando
Newbie
I was going on Spotify because I found a new artist to listen to yesterday (3rd Sept) and today (4th Sept), I was logged out both on my phone and my laptop (and maybe my console as well) and when I ...
2023-09-04 1:46:04 PM
2023-09-05 5:45:57 AM
Maxim
Spotify Star
329 Views
1 replies
0 likes
Account

329 Views
1 replies
0 likes

profile in diferent language

My profile in account is in Spanish while the rest of the account in my native language.I do not speak Spanish and need to change language to English.

RADO_YRIEN
Visitor
My profile in account is in Spanish while the rest of the account in my native language. I do not speak Spanish and need to change language to English.
2023-09-04 4:51:19 PM
2023-09-05 5:44:57 AM
Maxim
Spotify Star
177 Views
1 replies
0 likes
Account

177 Views
1 replies
0 likes

Solved!! Can't connect Spotify to Musixmatch

PlanFreeDeviceHuawei Matebook HZ-W09Operating SystemWindows 10 Pro x64 I can't find lyrics in Spotify app on Microsoft Store.So I downloaded Musixmatch to find the lyrics.It needs me to login to Spotify account, I can't login, it prompts: Spoiler (Hi...

RiverYKB
Casual Listener
Plan Free Device Huawei Matebook HZ-W09 Operating System Windows 10 Pro x64 I can't find lyrics in Spotify app on Microsoft Store. So I downloaded Musixmatch to find the lyrics. It ne...
2019-08-04 3:31:03 AM
2023-09-05 2:49:50 AM
LordDatt
Casual Listener
30204 Views
6 replies
0 likes
Account
Login

30204 Views
6 replies
0 likes

No Pair Code

Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code.Everywhere I login it appears to ask for this now and I have no idea what’s going on.I tri...

ROWAN41113
Casual Listener
Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code. Everywhere I login it appears to as...
2023-01-03 2:25:45 PM
2023-09-04 5:43:54 PM
BanIOSLA
Visitor
12172 Views
3 replies
0 likes

12172 Views
3 replies
0 likes

Superuser Contribution Can't reset password

My Question or IssueRecently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a site starting with wl.spotify.com, however I couldn't g...

amogus
Newbie
My Question or Issue Recently I got a fairly suspicious email stating that my Spotify account password had to be reset due to suspicious activity. It provided a password reset link that lead to a si...
2021-07-24 5:23:58 AM
2023-09-03 6:31:44 PM
31x2ejfg4qskfpgakcd4
Casual Listener
2817 Views
6 replies
0 likes
Account
Security

2817 Views
6 replies
0 likes

Solved!! Premium customer but features unavailable and down loaded music gone

I'm a premium single customer. I've lost access to most of my features such as audio quality etc. Says unavailable. I've signed out and in again, closed the app but issue continues. How do I change this?

Rickshaw2569
Regular
I'm a premium single customer. I've lost access to most of my features such as audio quality etc. Says unavailable. I've signed out and in again, closed the app but issue continues. How do ...
2023-07-25 12:37:41 AM
2023-09-03 8:43:36 AM
Maxim
Spotify Star
617 Views
12 replies
0 likes

617 Views
12 replies
0 likes

Superuser Contribution Me uní a un plan duo, pero me sigue apareciendo para que ingrese a un plan

Si pareja cuenta con un plan duo, me envio la invitación para la segunda cuenta, la acepto y todo bien, pero al momento de entrar a la aplicación me sigue saliendo qué escoja un plan premium

New user
Visitor
Si pareja cuenta con un plan duo, me envio la invitación para la segunda cuenta, la acepto y todo bien, pero al momento de entrar a la aplicación me sigue saliendo qué escoja un plan premium
2023-09-02 5:33:47 AM
2023-09-03 8:01:56 AM
Dian
Spotify Legend
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Solved!! 5-6 ads in a row issue.

PlanFreeCountry U.S.A.DeviceiPhone 6Operating SystemiOS 11 My Question or Issue When using the Spotify iOS App, sometimes I will try to listen to a song and get bombarded with 5 or 6 ads in a row. I know I have a Free subscription, but I’m pretty sur...

davidcola
Gig Goer
Plan Free Country U.S.A. Device iPhone 6 Operating System iOS 11 My Question or Issue When using the Spotify iOS App, sometimes I will try to listen to a song and get bom...
2018-10-02 5:48:28 AM
2023-09-02 7:16:52 PM
user-removed
Not applicable
6655 Views
2 replies
0 likes
Free

6655 Views
2 replies
0 likes

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