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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334666 Views
  • 890 replies
  • 105 likes
  • Account
  • 334666 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147684 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147684 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85992 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85992 Views
  • 68 replies
  • 9 likes

Solved!! Incorrect language for newsletter

Hi,I have a Premium account and I live in BE.All my devices and my Spotify account are either in English or in French.But I keep on receiving the Spotify newsletter in Flemish (Dutch).How can I change that ?Thanks in advance PlanPremiumCountryBelgium...

  • Casual Listener
  • Hi, I have a Premium account and I live in BE. All my devices and my Spotify account are either in English or in French. But I keep on receiving the Spotify newsletter in Flemish (Dutch). How can...
  • Maxim
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Other
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Move playlist to other account

Hi, how do I move a playlist from my old free account to my new paid account?

  • Newbie
  • Hi, how do I move a playlist from my old free account to my new paid account?
  • OscarDC
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my ca...
  • MauriceMV
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Premium
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Receipt for german tax declaration

Hey Guys, I'm working in something with music, so I can write my account off against the tax.The thing in Germany only is, that I need a PDF of the receipt including my whole adress and name. Does anyone know where I can download a PDF with the regar...

  • Casual Listener
  • Hey Guys,   I'm working in something with music, so I can write my account off against the tax. The thing in Germany only is, that I need a PDF of the receipt including my whole adress and ...
  • OscarDC
  • Moderator
  • 995 Views
  • 2 replies
  • 2 likes
  • Account
    Subscription
  • 995 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt.

PlanPremiumCountryThe Netherlands DeviceOne Plus 6Operating SystemAndroid 8.1.0 My Question or IssueSpotify is gepauzeerd omdat je account ergens anders wordt gebruikt.Telkens met het afspelen van muziek pauzeert Spotify, ik heb overal al uitgelogd o...

  • Regular
  • Plan Premium Country The Netherlands   Device One Plus 6 Operating System Android 8.1.0   My Question or Issue Spotify is gepauzeerd omdat je account ergens anders wordt gebruikt...
  • Alex
  • Moderator
  • 3996 Views
  • 11 replies
  • 0 likes
  • Account
  • 3996 Views
  • 11 replies
  • 0 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • Account
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Hacked

After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and found that my email associated with the account had...

  • Visitor
  • After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and ...
  • Novy
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Disappeared after Consolidating

after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc. will these reappear? I was told they would all combine into my one student account.

  • Visitor
  • after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc.  will these reappear? I was told they would all combine into my one student...
  • Yordan
  • Moderator
  • 207 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 207 Views
  • 2 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

  • Visitor
  • My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
  • OscarDC
  • Moderator
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

  • Visitor
  • In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see 
  • OscarDC
  • Moderator
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

  • Visitor
  • Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
  • Jeremy
  • Spotify
  • 3194 Views
  • 1 replies
  • 0 likes
  • Login
  • 3194 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i enter...
  • Jeremy
  • Spotify
  • 164 Views
  • 1 replies
  • 0 likes
  • Login
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add friends from facebook

PlanPremiumCountryUkraineDevicePC & iPhone 13 ProOperating SystemWindows 11 & iOS 14 My Question or IssueSpotify can't see my facebook friends when I try to link spotify and facebook nothing happens

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC & iPhone 13 Pro Operating System Windows 11 & iOS 14   My Question or Issue Spotify can't see my facebook friends when I try to l...
  • OscarDC
  • Moderator
  • 536 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 536 Views
  • 1 replies
  • 0 likes

Spotify on ps4 won't start

Can't seem to get it to open on ps4. Tried just about everything I can think of. I can still play from my phone to the ps4 but can't do anything on the ps4 to change or set new playlist. Started about a week ago. Starting up it say error or shows a s...

  • Regular
  • Can't seem to get it to open on ps4. Tried just about everything I can think of. I can still play from my phone to the ps4 but can't do anything on the ps4 to change or set new playlist. Started abou...
  • Znation
  • Casual Listener
  • 38161 Views
  • 16 replies
  • 6 likes
  • Account
    Login
  • 38161 Views
  • 16 replies
  • 6 likes

Change DOB

Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.

  • Gig Goer
  • Hi, I want to change my date of birth on Spotify as it's inaccurate, but the option is greyed out on the website where I edit my details.
  • AdamDam
  • Spotify Star
  • 677 Views
  • 3 replies
  • 0 likes
  • Account
  • 677 Views
  • 3 replies
  • 0 likes

Change my email attempt...

I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could just change my original password on the original ac...

  • Visitor
  • I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could ...
  • AdamDam
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Other
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • Vasil
  • Moderator
  • 3687 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 3687 Views
  • 7 replies
  • 0 likes

Superuser Contribution Setting up a Device Password

I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotify gave me and I also received the email and clicked...

  • Newbie
  • I want to deactivate my facebook because it's a distraction so I read that you can set up a device password to log on to your account if you have premium (which I do). I have the username that spotif...
  • Alex
  • Moderator
  • 10923 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 10923 Views
  • 3 replies
  • 1 likes

Solved!! Spotify Germany to Kenya Catalogues

Hi All,I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose access to?Thank you!

  • Newbie
  • Hi All, I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose acc...
  • Luan
  • Spotify Star
  • 575 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 575 Views
  • 1 replies
  • 0 likes