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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14933 Views

7 replies

11 likes

Security
  • 14933 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

555096 Views

991 replies

116 likes

Account
  • 555096 Views
  • 991 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

131324 Views

74 replies

12 likes

Account
Login
Premium
  • 131324 Views
  • 74 replies
  • 12 likes

Superuser Contribution Overcharged

I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.

Newbie

I have been overcharged and I cannot find any way to contact Spotify. I am getting very frusterated, so I am looking for what to do to get the extra charges refunded.     

Maria_B

Moderator

162 Views

1 replies

0 likes

  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account doest show premium

help need customer support for show my billing and remove ads. Please help how to fix my premium account

Newbie

help need customer support for show my billing and remove ads. Please help how to fix my premium account

Maria_B

Moderator

164 Views

1 replies

0 likes

  • 164 Views
  • 1 replies
  • 0 likes

Playlist get deleted, new ones get added and random people use my account

So I heard after logging out of all device and changing the Password, logged in via Facebook Account, it should fix the problem. Unfortunatly this still happens and I have no idea how to adress this topic furthermore. Please help.

Newbie

So I heard after logging out of all device and changing the Password, logged in via Facebook Account, it should fix the problem. Unfortunatly this still happens and I have no idea how to adress this ...

Blackstone30

Casual Listener

163 Views

1 replies

0 likes

Account
Other
Security
  • 163 Views
  • 1 replies
  • 0 likes

Premium for Family

Hello, First of all how can contact with Spotify ?Is it only way to talk with Spotify via Community Forums ? If they close for communication with users how can i use this APP ? I am a user and i need help. I dont want to use community forums ! Live C...

Newbie

Hello,   First of all how can contact with Spotify ? Is it only way to talk with Spotify via Community Forums ?   If they close for communication with users how can i use this APP ?&nb...

toman95

Roadie

196 Views

1 replies

0 likes

Account
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Old Facebook account inaccessible because it linked to my new account

I had an old spotify account through facebook and a new one wich is my main one with subscriptions and everything. On my main one i wanted to change the email adress to my current one, but i couldn't because of the facebook account. So i tried linkin...

Newbie

I had an old spotify account through facebook and a new one wich is my main one with subscriptions and everything.  On my main one i wanted to change the email adress to my current one, but i...

toman95

Roadie

923 Views

1 replies

0 likes

Account
Login
  • 923 Views
  • 1 replies
  • 0 likes

MY ACCOUNT DOESN'T EXIST NO MORE?!

I been using spotify for more then a year now . Recently the app logged me off my account and I thought it was just a small bugged. But I tried logging back in & no luck + tried logging in on spotify website / client. So I decided to just make anothe...

Newbie

I been using spotify for more then a year now . Recently the app logged me off my account and I thought it was just a small bugged. But I tried logging back in & no luck + tried logging in on spo...

PinheadsHeir

Casual Listener

1478 Views

3 replies

0 likes

  • 1478 Views
  • 3 replies
  • 0 likes

Logging into Spotify reactivated my Facebook account despite never linking them.

Exactly what it says in the title. To make matters even more confusing, I had deleted my account years before ever using Spotify.

Casual Listener

Exactly what it says in the title. To make matters even more confusing, I had deleted my account years before ever using Spotify.

SWTZR

Casual Listener

227 Views

2 replies

0 likes

Account
  • 227 Views
  • 2 replies
  • 0 likes

Visualizar CEP cadastrado

Preciso atualizar meu endereço mas não estou conseguindo. A conta da minha esposa e meu irmão (família) está desconectada e não lembro o endereço.

Newbie

Preciso atualizar meu endereço mas não estou conseguindo. A conta da minha esposa e meu irmão (família) está desconectada e não lembro o endereço.

340 Views

0 replies

0 likes

Account
  • 340 Views
  • 0 replies
  • 0 likes

Solved!! Login issues

My account is a premium account- however whenever i try to open my spotify on my iphone or ipad it does not show my playlists and lists me as a 'free' subscriber - how to fix this?

Casual Listener

My account is a premium account- however whenever i try to open my spotify on my iphone or ipad it does not show my playlists and lists me as a 'free' subscriber - how to fix this?

lwa

Casual Listener

425 Views

4 replies

0 likes

  • 425 Views
  • 4 replies
  • 0 likes

Problem with premium

I payed for 1 month premium with 1 month free trail and after 1 month i cant listen to music on my phone and when i press download then there stay that i discovered a premium feathure and that i need to start free premium trail. What i need to do ??

Newbie

I payed for 1 month premium with 1 month free trail and after 1 month i cant listen to music on my phone and when i press download then there stay that i discovered a premium feathure and that i need...

Maxim

Spotify Star

205 Views

3 replies

0 likes

  • 205 Views
  • 3 replies
  • 0 likes

I can't login from another country

I moved back home and i cant log in to my spotify which is inconvenient as it used to log in but stopped after a week. Now it says something about "to log in from abroad tell us where you are on spotify.com' tried that but i cant see any where to cha...

Newbie

I moved back home and i cant log in to my spotify which is inconvenient as it used to log in but stopped after a week. Now it says something about "to log in from abroad tell us where you are on spot...

Maxim

Spotify Star

449 Views

1 replies

0 likes

Login
  • 449 Views
  • 1 replies
  • 0 likes

I cant long in to my spotify from another country!

Hello, I have started facing issues to open my spotify.It was working perfectly on the weekend, I tried to log in today and now I keep receiving the message "To listen abroad for more than 14 days tell us where you are".I went to the website, as requ...

Casual Listener

Hello, I have started facing issues to open my spotify. It was working perfectly on the weekend, I tried to log in today and now I keep receiving the message "To listen abroad for more than 14 days ...

Maxim

Spotify Star

259 Views

3 replies

0 likes

Login
  • 259 Views
  • 3 replies
  • 0 likes

Solved!! account name

It is written that the account name cannot be changed but I have to it because my user name is the same with my password so for the security issue I wanna change my user name or wanna cancel or delete or account. Because I cannot get another account ...

Casual Listener

It is written that the account name cannot be changed but I have to it because my user name is the same with my password so for the security issue I wanna change my user name or wanna cancel or delet...

kynesthetic

Gig Goer

328 Views

3 replies

0 likes

  • 328 Views
  • 3 replies
  • 0 likes

Premium Account

I got the premium account but I am not able to skip, advance or delay the musics. Someone could tell me what to do?

Newbie

I got the premium account but I am not able to skip, advance or delay the musics. Someone could tell me what to do?

Gcapratama

Newbie

276 Views

1 replies

1 likes

  • 276 Views
  • 1 replies
  • 1 likes

How to be able to complete a contact form

Hi,I think my account was hacked. I am not able to connect to my account. The only way to communicate with someone at Spotify seems to complete a "contact form". The problem is that in order to complete this form, you need to log in toi your account,...

Newbie

Hi, I think my account was hacked. I am not able to connect to my account. The only way to communicate with someone at Spotify seems to complete a "contact form". The problem is that in order to com...

Robert_W

Community Legend

1034 Views

1 replies

0 likes

Account
  • 1034 Views
  • 1 replies
  • 0 likes

Login problems

Help I'm a premium member and for some reason Spotify has logged me out of all devices and it's not accepting my login details and not accepting my email address to reset password any ideas

Newbie

Help I'm a premium member and for some reason Spotify has logged me out of all devices and it's not accepting my login details and not accepting my email address to reset password any ideas

Robert_W

Community Legend

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Account cancelled...?

Hi, I've had a premium account via Virgin Media for ages but it has recently been cancelled and neither Virgin or Spotify had notified me. I called Virgin and they said they don't know who cancelled it so I need to contact Spotify. Any idea what's go...

Newbie

Hi, I've had a premium account via Virgin Media for ages but it has recently been cancelled and neither Virgin or Spotify had notified me. I called Virgin and they said they don't know who cancelled ...

caldio

Newbie

220 Views

1 replies

1 likes

  • 220 Views
  • 1 replies
  • 1 likes

lost playlists

Hello, i had connected Spotify with my Facebook. Then i made new account with email andaccidental connected new account with may Facebook account. I lost all my playlists. And now i cant login with my Facebook account?What should i do i want get back...

Newbie

Hello, i had connected Spotify with my Facebook. Then i made new account with email and accidental connected new account with may Facebook account. I lost all my playlists. And now i cant login with...

rossi1911

Community Legend

162 Views

1 replies

0 likes

Account
Login
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution logging in on roku

i have tried loggin into my spotify through my facebook on my roku and it will not take it and i don't understand why! can someone help me and explain how to do so

Newbie

i have tried loggin into my spotify through my facebook on my roku and it will not take it and i don't understand why! can someone help me and explain how to do so

starsdawn

Newbie

300 Views

2 replies

0 likes

Login
  • 300 Views
  • 2 replies
  • 0 likes