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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jesssant11
  • Visitor
  • 242173 Views
  • 393 replies
  • 24 likes
  • Account
    Free
  • 242173 Views
  • 393 replies
  • 24 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12686 Views
  • 6 replies
  • 11 likes
  • Security
  • 12686 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • devel
  • Visitor
  • 527299 Views
  • 989 replies
  • 113 likes
  • Account
  • 527299 Views
  • 989 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127695 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127695 Views
  • 74 replies
  • 12 likes

Account hacked

Unfortunately, my premium account has been hacked for some days now. They changed both the password and the e-mail address, so I can't login and I can't reset the password, either. Btw I was amazed to see so many similar cases here. It's really surre...

  • Newbie
  • Unfortunately, my premium account has been hacked for some days now. They changed both the password and the e-mail address, so I can't login and I can't reset the password, either. Btw I was amazed t...
  • osornios
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Email confirmation

I've been using spotify for the past couple of years with the same account. I just got an email from 'spotify' which wanted me to

  • Visitor
  • I've been using spotify for the past couple of years with the same account. I just got an email from 'spotify' which wanted me to
  • osornios
  • Spotify Star
  • 796 Views
  • 1 replies
  • 0 likes
  • Account
  • 796 Views
  • 1 replies
  • 0 likes

99 cent promotion... credit existing users

I guess I can cancel my current premium and sign up for the 99cent promotion. Over 3 months that's a $30 or so saving. Is there going to be any crediting of current spotify premium users?

  • Casual Listener
  • I guess I can cancel my current premium and sign up for the 99cent promotion.  Over 3 months that's a $30 or so saving.   Is there going to be any crediting of current spotify premium u...
  • Greylynd
  • Newbie
  • 2788 Views
  • 11 replies
  • 0 likes
  • 2788 Views
  • 11 replies
  • 0 likes

Only have Korean Credit card

Hi! I recently graduated from a university in Hong Kong and I will be moving to South Korea. Because my university life in Hong Kong ended I had to terminate my HK credit card (which was linked to my spotify). My other credit card is Korean and techn...

  • Newbie
  • Hi!   I recently graduated from a university in Hong Kong and I will be moving to South Korea. Because my university life in Hong Kong ended I had to terminate my HK credit card (which was lin...
  • Maxim
  • Spotify Star
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Criar Senha de Dispositivo

Boa noite, Recentemente atualizei meu spotify para premium familia, mas na hora que eu tento definir senhas para dispositivos, aparece que ocorreu um erro e o site não especifica qual seria esse erro.Eu não sei se te algo haver, mas meu spotify esta ...

  • Newbie
  • Boa noite,  Recentemente atualizei meu spotify para premium familia, mas na hora que eu tento definir senhas para dispositivos, aparece que ocorreu um erro e o site não especifica qual seria es...
  • RafaelSilva20
  • Newbie
  • 664 Views
  • 2 replies
  • 0 likes
  • 664 Views
  • 2 replies
  • 0 likes

overseas

tried changing my country setting for the 14 days but only USA comes up when I go to account

  • Newbie
  • tried changing my country setting for the 14 days but only USA comes up when I go to account
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Premium Family - not receiving email invite

Hi, I have subscribed to Premium Family and have tried several times to send email email invite to my son, but he is not receiving it. In addition, there seem to be no possibility to send link, that is avoiding to use email. Can you help please?

  • Newbie
  • Hi,   I have subscribed to Premium Family and have tried several times to send email email invite to my son, but he is not receiving it.   In addition, there seem to be no possibility t...
  • Maxim
  • Spotify Star
  • 579 Views
  • 3 replies
  • 0 likes
  • 579 Views
  • 3 replies
  • 0 likes

My account is being hacked

Someone has seized my account, knapman22, and has changed the email and password. I can log in through facebook, but can't change the email/passwords and prevent this person from accessing my music. I can see what they're listening to from my player....

  • Regular
  • Someone has seized my account, knapman22, and has changed the email and password. I can log in through facebook, but can't change the email/passwords and prevent this person from accessing my music. ...
  • Bittencourt
  • Spotify Star
  • 680 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 680 Views
  • 6 replies
  • 0 likes

ELIMINARON MI CUENTA

Hola, buenas tardes, quiero saber si alguien me puede ayudar, eliminaron mi cuenta, no tengo acceso a mi usuario y al querer restablecer mi contraseña me dice que el usuario y correo no estan asociados a ninguna cuenta spotify activa!! me urge una so...

  • Newbie
  • Hola, buenas tardes, quiero saber si alguien me puede ayudar, eliminaron mi cuenta, no tengo acceso a mi usuario y al querer restablecer mi contraseña me dice que el usuario y correo no estan asociad...
  • user-removed
  • Not applicable
  • 347 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Child can Not log into Familyaccount

Always an error because it Could not be verified that She lives in my house! Don't know what to do.

  • Casual Listener
  • Always an error because it Could not be verified that She lives in my house! Don't know what to do.
  • Carlos_Acuna
  • Newbie
  • 478 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 478 Views
  • 4 replies
  • 0 likes

Local files unavailable.

I have added a bunch of songs which have no drm on them and are all .mp3 files. They appear on my local files now but are still unavailable but do play them. Really frustrating because I've done this before and it worked fine.

  • Casual Listener
  • I have added a bunch of songs which have no drm on them and are all .mp3 files. They appear on my local files now but are still unavailable but do play them. Really frustrating because I've done this...
  • ibrandon
  • Casual Listener
  • 420 Views
  • 2 replies
  • 0 likes
  • 420 Views
  • 2 replies
  • 0 likes

delete used Playback-Devices

Hey There,A couple of Week ago i went to a friends house for a Party. She gave me her Wlan access and i was able to play music on her Marantz Sound system with 'Spotify Connect'. Now i'm home and the reciever is still listed in my 'connect list' and ...

  • Newbie
  • Hey There, A couple of Week ago i went to a friends house for a Party. She gave me her Wlan access and i was able to play music on her Marantz Sound system with 'Spotify Connect'. Now i'm home and t...
  • iamandyhill
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 293 Views
  • 1 replies
  • 0 likes

I cant move Spotify to sd card

I attach a screenshot about my actual option menu

  • Newbie
  • I attach a screenshot about my actual option menu
  • iamandyhill
  • Community Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 253 Views
  • 1 replies
  • 0 likes

Solved!! Account data lost

So I decided to finally make a post about this to try and find out what the **bleep** is going on. About a a month ago I got in my car, unlocked my phone and opened spotify. It had logged me out. Okay, so I entered my details. Didn't work. Okay. Try ...

  • Casual Listener
  • So I decided to finally make a post about this to try and find out what the **bleep** is going on.    About a a month ago I got in my car, unlocked my phone and opened spotify. It had log...
  • spiffingchap13
  • Casual Listener
  • 4779 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 4779 Views
  • 2 replies
  • 0 likes

Premium Family connection problem

I have invite 4 members of my family but the Sistem cannot conect and send a message that the address can't be verify

  • Newbie
  • I have invite 4 members of my family but the Sistem cannot conect and send a message that the address can't be verify
  • ctp1
  • Newbie
  • 458 Views
  • 2 replies
  • 3 likes
  • 458 Views
  • 2 replies
  • 3 likes

Superuser Contribution Codigo verificacion family

he suscrito spotify family. Invite a mis 5 familiares mandandoles enlace al correo electronico. Uno de ellos introduje mal el correo. Le di a cambiar de miembro, introduje el nuevo email, y le llega el vinculo pero sin el codigo de verificacion

  • Newbie
  • he suscrito spotify family. Invite a mis 5 familiares mandandoles enlace al correo electronico. Uno de ellos introduje mal el correo. Le di a cambiar de miembro, introduje el nuevo email, y le llega ...
  • thepongostar1
  • Newbie
  • 698 Views
  • 2 replies
  • 0 likes
  • 698 Views
  • 2 replies
  • 0 likes

Problem with artist profile

Hi i have problem with my acc. I want create artist profile but i can't. I don't know why Can you help me ?

  • Casual Listener
  • Hi i have problem with my acc. I want create artist profile but i can't. I don't know why 😕 Can you help me ?  
  • Maxim
  • Spotify Star
  • 653 Views
  • 7 replies
  • 0 likes
  • 653 Views
  • 7 replies
  • 0 likes

Family account hijaceked! Suddenly unknown users appear. Again and again.

Hi, I seem to have lost control over my Family Premium Account. After having received an e-mail pretending beeing from spotify and asking me to confirm my e-mail address (just pressed confirm button, nothing more), my account is used by unknown users...

  • Casual Listener
  • Hi,    I seem to have lost control over my Family Premium Account. After having received an e-mail pretending beeing from spotify and asking me to confirm my e-mail address (just pressed ...
  • justinewin_
  • Roadie
  • 1369 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 1369 Views
  • 3 replies
  • 0 likes

Option to change contry is greyed out even if I have premium

Hello, I'm subscribed to what I assume is Premium Spotify. I used to be in Denmark and then moved to Canada. I closed the danish credit card and so now my payments needs to happen on my canadian credit card but in order to do that I need to change th...

  • Casual Listener
  • Hello,   I'm subscribed to what I assume is Premium Spotify. I used to be in Denmark and then moved to Canada. I closed the danish credit card and so now my payments needs to happen on my cana...
  • justinewin_
  • Roadie
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Sharing Music with Friends

Whatever happened to being able to share songs with Spotify-using friends? Is there a way to bring this back? Thanks, Julie

  • Newbie
  • Whatever happened to being able to share songs with Spotify-using friends? Is there a way to bring this back?    Thanks,  Julie
  • mapuya19
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes