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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
287388 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
540254 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129600 Views
74 replies
12 likes
So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.
So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.
Community Legend
163 Views
1 replies
0 likes
I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and I later got charged the 5$
I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and ...
Spotify Star
165 Views
1 replies
0 likes
buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
Casual Listener
198 Views
2 replies
0 likes
I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but the £9.99 continued going out also. Is there a con...
I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but...
Composer
322 Views
2 replies
0 likes
Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account.My profile photo has changed, someone else is making playlists and playing music on devices that are not mine. My Spotify is (obviously) connected...
Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account. My profile photo has changed, someone else is making playlists and playing music on devices...
Casual Listener
1140 Views
5 replies
1 likes
I have a subscription for 4.99 per month.My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. I just want to continue with my old subscription, that I have had for ...
I have a subscription for 4.99 per month. My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. ...
Composer
354 Views
1 replies
0 likes
I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for the family account - confirmed.Any advice? Thank yo...
I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for ...
Composer
243 Views
1 replies
0 likes
Hi,my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again!BRS.
Hi, my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again! BR S.
Composer
276 Views
1 replies
0 likes
Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
Cancelled my subscription and it showed me the date premium would end on, but still got charged for another month.
Composer
190 Views
1 replies
0 likes
Hi,I canceled my premium account a day before (22/02/17) the deadline (23/02/17) but today I found out that the contract was renewed.I'm pretty sure I've done everything right, they even asked me why I wanted to quit. Everything was done. I don't wan...
Hi, I canceled my premium account a day before (22/02/17) the deadline (23/02/17) but today I found out that the contract was renewed. I'm pretty sure I've done everything right, they even asked me...
Composer
630 Views
7 replies
0 likes
So I need to switch accounts but don't want to lose my music. I see the other answers about waiting for the existing account to go back to free and then switching but the account I'm moving from is not getting cancelled. How do I go to a new one in t...
So I need to switch accounts but don't want to lose my music. I see the other answers about waiting for the existing account to go back to free and then switching but the account I'm moving from is n...
Composer
239 Views
1 replies
0 likes
I recieved my invite for premium but my account says free. Supposedly Spotify doesn't have customer support
I recieved my invite for premium but my account says free. Supposedly Spotify doesn't have customer support
Community Legend
251 Views
2 replies
0 likes
I recently realized that I've been charged twice a month for my service since August 2016. There were several months prior to that where I was being billed correctly. I've attempted to contact Spotify on multiple occasions, but cannot reach anyone. I...
I recently realized that I've been charged twice a month for my service since August 2016. There were several months prior to that where I was being billed correctly. I've attempted to contact S...
Composer
208 Views
1 replies
0 likes
I would like to give my daughter a gift subscription, but I live in Canada and she lives in the US. How do I do this?
I would like to give my daughter a gift subscription, but I live in Canada and she lives in the US. How do I do this?
Community Legend
1175 Views
1 replies
0 likes
I unsubscribed from Spotify because I was to broke to pay for it. They just charged me $9.99 and when I went online to check my account it still says I am premium. So I unsubscribed AGAIN and my account still says I'm premium. I want my $10 back. I n...
I unsubscribed from Spotify because I was to broke to pay for it. They just charged me $9.99 and when I went online to check my account it still says I am premium. So I unsubscribed AGAIN and my acco...
Community Legend
210 Views
1 replies
0 likes
Being charged 9.99 when i canceled i want all my money back
Being charged 9.99 when i canceled i want all my money back
Not applicable
185 Views
1 replies
0 likes
I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... nothing. I even clicked the Download option and a nic...
I was ready to upgrade mi free version to Premium... and there is NO WAY in the Spotify App to do this. I searched in the in the profile section... nothing... I searched in the Settings section... no...
Spotify Star
321 Views
1 replies
0 likes
I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next billing period -- but in the meantime I have to pa...
I received an email today welcoming me to Family Premium -- which I never requested. I logged into my account and selected the option to switch back, which I was informed would take place at the next...
Community Legend
1730 Views
3 replies
0 likes
I can't find "geraçãomillennium" account on spotify. It's a free account, does it mean I wont be able to follow it? I know it exists because I have the url, but I've tried to find it on the search bar and it doesn't appear at all.Here's the link:http...
I can't find "geraçãomillennium" account on spotify. It's a free account, does it mean I wont be able to follow it? I know it exists because I have the url, but I've tried to find it on the search ba...
Community Legend
203 Views
1 replies
0 likes
I was wondering if anyone can help me as I am having trouble. I haven't used Spotify and I deleted it but I am still getting £4.99 taken off my bank account every month. How is this happening?
I was wondering if anyone can help me as I am having trouble. I haven't used Spotify and I deleted it but I am still getting £4.99 taken off my bank account every month. How is this happening?
Spotify Star
295 Views
3 replies
0 likes
