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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 402908 Views
  • 958 replies
  • 107 likes
  • Account
  • 402908 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1173549 Views
  • 119 replies
  • 112 likes
  • Account
  • 1173549 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99623 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99623 Views
  • 68 replies
  • 10 likes

Charged twice a month

Keeping sending in requests and no help in canceling accounts. Don't know what user name is for one of them and have been charged twice a month for 6 months!!

  • Newbie
  • Keeping sending in requests and no help in canceling accounts. Don't know what user name is for one of them and have been charged twice a month for 6 months!!
  • Maxim
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Family unable to join

I subscribed to family once, it all worked fine till I didn't pay for my subscription. After paying for a new start to family subscription, my family members are unable to join my account. Error that was mentioned was, "not the same address as the ow...

  • Casual Listener
  • I subscribed to family once, it all worked fine till I didn't pay for my subscription. After paying for a new start to family subscription, my family members are unable to join my account. Error that...
  • Ridzwanzul
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • Account
  • 182 Views
  • 2 replies
  • 0 likes

Solved!! Premium family multiple devices

Hi, I have the premium family account and I'm trying to add my husband and my sister via the invite link. My question is, once they accept will we all be able to play music from our phones at the same time? I heard only one device can play at a time....

  • Newbie
  • Hi,    I have the premium family account and I'm trying to add my husband and my sister via the invite link. My question is, once they accept will we all be able to play music from our ph...
  • Maxim
  • Spotify Star
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Music from Brazil not available in Canada

I'm a premium user in Canada and I've spent a month on Vacation in Brazil. Upon my return, I was looking forward to listen to some musics I knew was available on Spotify due to the fact that some of my brazilian friends were listen to the same music ...

  • Newbie
  • I'm a premium user in Canada and I've spent a month on Vacation in Brazil. Upon my return, I was looking forward to listen to some musics I knew was available on Spotify due to the fact that some of ...
  • Maxim
  • Spotify Star
  • 187 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 187 Views
  • 1 replies
  • 0 likes

Curious about the country setting

I bought 3 months Spotify premium as a gift for a friend. Once I was done filling out the info and completed payment. I noticed after the fact that at the bottom screen was a icon to pick your country. It was set to USA when infact I live in Canada. ...

  • Newbie
  • I bought 3 months Spotify premium as a gift for a friend. Once I was done filling out the info and completed payment. I noticed after the fact that at the bottom screen was a icon to pick your countr...
  • Maxim
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Charged but not getting premium

I was charged for premium. I have apple receipt but it still says I have free. ??

  • Newbie
  • I was charged for premium. I have apple receipt but it still says I have free. ??
  • Raultima7
  • Casual Listener
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

pago spotify premium familiar MENSAJE ups...

Buenas noches,Necesito actualizar mi datos de pago pero al ingresar cualquier tarjeta de credito (ya ingrese 3) me aparece un mensaje de que hay un error con mi tarjeta y/o proveedor. Las tarjetas tienen saldo y estan activas.Que hago? Me urge

  • Casual Listener
  • Buenas noches, Necesito actualizar mi datos de pago pero al ingresar cualquier tarjeta de credito (ya ingrese 3) me aparece un mensaje de que hay un error con mi tarjeta y/o proveedor.  Las ta...
  • carlonssho
  • Music Fan
  • 241 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 241 Views
  • 3 replies
  • 0 likes

Solved!! Playing music at the same time

Hello, I recently got the family plan because when I play from my playlist I am unable to listen once my sister starts playing music on Spotify at the same time. Is this supposed to happen? I thought getting a family plan would prevent this.I am unab...

  • Casual Listener
  • Hello, I recently got the family plan because when I play from my playlist I am unable to listen once my sister starts playing music on Spotify at the same time. Is this supposed to happen? I thought...
  • Bittencourt
  • Spotify Star
  • 365 Views
  • 5 replies
  • 0 likes
  • 365 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify Premium no me deja reproducir

Tengo la cuenta Premium y hay canciones que Spotify no me deja reproducir. No me sale ningún aviso, o leyenda, simplemente se queda la canción y jamás comienza, me pasa con muchas canciones que he descargado, no sé qué hacer o cómo solucionarlo. Nece...

  • Newbie
  • Tengo la cuenta Premium y hay canciones que Spotify no me deja reproducir. No me sale ningún aviso, o leyenda, simplemente se queda la canción y jamás comienza, me pasa con muchas canciones que he de...
  • JulianA_Bogota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Não estou conseguindo efetuar o pagamento

Estou com problemas, coloco meu cartão! está tudo certo, mas dá erro! o que fazer?

  • Newbie
  • Estou com problemas, coloco meu cartão! está tudo certo, mas dá erro! o que fazer?
  • Bittencourt
  • Spotify Star
  • 222 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 222 Views
  • 2 replies
  • 0 likes

Solved!! Canceling spotify premium for another plan?

Hi, I just bought spotify premium for myself, but I was wondering, would it be possible to switch to a family plan without paying twice?

  • Newbie
  • Hi, I just bought spotify premium for myself, but I was wondering, would it be possible to switch to a family plan without paying twice? 
  • Bittencourt
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log into account and Delete it

I want to delete a account so i can use that email for a new account. I think if i want to delete an account i have to login to it and do something. I cant remember my password to the account and whenever i go to change it, it says "The email address...

  • Visitor
  • I want to delete a account so i can use that email for a new account. I think if i want to delete an account i have to login to it and do something. I cant remember my password to the account and whe...
  • JulianA_Bogota
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Change from Facebook login to login with Spotify details.

I'm trying to change from using my Facebook login to logging in with Spotify details. I basically want to deactivate my Facebook. In doing so, Spotify won't work without being logged in to Facebook. Does anyone know how to change this?

  • Visitor
  • I'm trying to change from using my Facebook login to logging in with Spotify details. I basically want to deactivate my Facebook. In doing so, Spotify won't work without being logged in to Facebook. ...
  • reystony
  • Newbie
  • 23802 Views
  • 22 replies
  • 1 likes
  • 23802 Views
  • 22 replies
  • 1 likes

Superuser Contribution Reset password

I'm trying to reset my password but when I use the link emailed to my email account &I add the new passwords I get a message tosay the page has timed out?Any suggestions?

  • Newbie
  • I'm trying to reset my password but when I use the link emailed to my email account & I add the new passwords I get a message to say the page has timed out? Any suggestions?
  • JulianA_Bogota
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Subscription Error

So yesterday, i paid for my student discount. I received a confirmation email from spotify. However I don't know why premium is not working. I am still getting ads and this is driving me crazy.PS: the email that i used is different than the one on sp...

  • Casual Listener
  • So yesterday, i paid for my student discount. I received a confirmation email from spotify. However I don't know why premium is not working. I am still getting ads and this is driving me crazy. PS: ...
  • KatesHere
  • Community Legend
  • 292 Views
  • 6 replies
  • 0 likes
  • 292 Views
  • 6 replies
  • 0 likes

Spotify family

Hi there,A problem about the spotify family. I've bee given a link to join the team i've been invited in, and after a few days, I couldn't have access to my premium account anymore.Spotify saying me that they couldn't check that I do live in the same...

  • Newbie
  • Hi there, A problem about the spotify family. I've bee given a link to join the team i've been invited in, and after a few days, I couldn't have access to my premium account anymore. Spotify saying...
  • Bittencourt
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change country/change payment/says canada not launched BUT IT IS!

man, spotify, you're AWFUL I've emigrated from australia to canada. I would like to update my payment details to pay my account with my canadian card, instead of my australian paypal account. Step 1: I go to change payment, and enter my canadian cred...

  • Regular
  • man, spotify, you're AWFUL   I've emigrated from australia to canada. I would like to update my payment details to pay my account with my canadian card, instead of my australian paypal account...
  • risrisris
  • Regular
  • 595 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 595 Views
  • 4 replies
  • 0 likes

Charged twice a month but there's something interesting about it...

I've been using Spotify over a year. I checked my credit card extracts, i've never charged twice so far, but in december (i'm sure I didnot make any upgrades) one in the 10th and one in the 19th of december, spotify took 15 TRY twice (its about $5).

  • Newbie
  • I've been using Spotify over a year. I checked my credit card extracts, i've never charged twice so far, but in december (i'm sure I didnot make any upgrades) one in the 10th and one in the 19th...
  • Bittencourt
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

Unauthorized Device

Hello everyone, I was hoping for advice on removing an unauthorized device from my Spotify account. Currently when I open Spotify on my mobile or computer there is another device listed as "Echo 9000". I do not own, or know anyone that owns and Amazo...

  • Casual Listener
  • Hello everyone,   I was hoping for advice on removing an unauthorized device from my Spotify account. Currently when I open Spotify on my mobile or computer there is another device listed as "...
  • Wolf02
  • Newbie
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 507 Views
  • 3 replies
  • 0 likes

I want to SPEAK with Customer Service

I dont use support forums for PAID products. That is such a slap in your face to paying customers! For free customers, sure I have no issue. But when I pay money, I expect an IMMEADIATE avenue to rectify YOUR companys illicit billing practices. POST ...

  • Music Fan
  • I dont use support forums for PAID products.   That is such a slap in your face to paying customers!  For free customers, sure I have no issue.   But when I pay money, I expect...
  • KatesHere
  • Community Legend
  • 1811 Views
  • 22 replies
  • 2 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1811 Views
  • 22 replies
  • 2 likes