2 bills instead of 1

Hello,I got a bill from spotify to pay 2 times??Some one help me with this please

• wichgy70
• Casual Listener
• Hello, I got a bill from spotify to pay 2 times?? Some one help me with this please
• 2017-01-18 11:53:29 AM
• 2017-01-21 2:22:49 PM
• Bittencourt
• Spotify Star
• 541 Views
• 5 replies
• 0 likes

I can't enter in Spotify. Wrong country in facebook, even if correct

Good morning, Every time that I try to access Spotify I lose many hours in vain, trying to enter with facebook account, and it says that the country is wrong in facebook even if I changed it. If I try to fill a form it requires to login and I can't. ...

• jmoris
• Newbie
• Good morning,   Every time that I try to access Spotify I lose many hours in vain, trying to enter with facebook account, and it says that the country is wrong in facebook even if I changed it...
• 2017-01-21 10:58:13 AM
• 2017-01-21 11:38:23 AM
• Maxim
• Spotify Star
• 269 Views
• 1 replies
• 0 likes
• Login

Superuser Contribution Student discount won't be accepted

Hi,i have spotify premium for students now for 6 months. Had to renew my student status in december 2016. Now i got the message, that i payed the full price of 9,99 euro for this month, and not 4,99 euro. I logged in my account and tried to change it...

• verena1403
• Casual Listener
• Hi, i have spotify premium for students now for 6 months. Had to renew my student status in december 2016. Now i got the message, that i payed the full price of 9,99 euro for this month, and not 4,9...
• 2017-01-14 11:40:58 PM
• 2017-01-21 10:17:11 AM
• verena1403
• Casual Listener
• 323 Views
• 2 replies
• 0 likes

Subscription overlapping

When overlapping in subscription occurred，how can they do for the customer ?They add two more days to my last subscription date.

• CHUNG-HSIEN
• Casual Listener
• When overlapping in subscription occurred，how can they do for the customer ? They add two more days to my last subscription date.
• 2017-01-21 3:41:03 AM
• 2017-01-21 7:31:44 AM
• CHUNG-HSIEN
• Casual Listener
• 406 Views
• 1 replies
• 0 likes

Spotify not working on premium

I get Premium through my service provider spark. It has reverted to free

• karllanceley
• Newbie
• I get Premium through my service provider spark. It has reverted to free
• 2017-01-21 2:17:15 AM
• 2017-01-21 5:51:07 AM
• annie_rose
• Newbie
• 263 Views
• 1 replies
• 0 likes
• Account

I want to delete my account

I want to delete my account that I created with facebook becasue I want to connect my facebook to my other account, how do I do that?

• emsis0100
• Newbie
• I want to delete my account that I created with facebook becasue I want to connect my facebook to my other account, how do I do that?
• 2017-01-20 12:44:16 AM
• 2017-01-21 3:00:20 AM
• GiovannaFava
• Newbie
• 469 Views
• 2 replies
• 1 likes

Superuser Contribution plan familiar, problemas con uno de los participantes al darle de alta

tengo el plan familiar y a mi pareja no la deja inscribirse que porque no se demuestra que viva conmigo si vivimos en la misma casa, y ya estaba dentro y se le fue retirada la función de premium

• noe061094
• Newbie
• tengo el plan familiar y a mi pareja no la deja inscribirse que porque no se demuestra que viva conmigo si vivimos en la misma casa, y ya estaba dentro y se le fue retirada la función de premium
• 2017-01-20 2:10:17 AM
• 2017-01-21 1:04:41 AM
• MonicaM_Bogota
• Roadie
• 345 Views
• 1 replies
• 0 likes

Superuser Contribution Lost Everything I had woth Spotify

I've rebooted my phone and spotify doesnt know me anymore.....Its lost my credit card details, lost my playlists, still had my email address but Im no longer premium and everything is gone...Im trying to contact someone because I'VE ALREADY PAID!!!! ...

• UCKFOUY
• Newbie
• I've rebooted my phone and spotify doesnt know me anymore..... Its lost my credit card details, lost my playlists, still had my email address but Im no longer premium and everything is gone... ...
• 2017-01-19 10:50:15 PM
• 2017-01-20 12:57:45 AM
• MonicaM_Bogota
• Roadie
• 228 Views
• 1 replies
• 0 likes

Superuser Contribution charged 9.99 for 5 months and didn't realize it. I have never used spotify. Thought it was free.

• jtshew
• Newbie
• 2017-01-19 11:17:48 PM
• 2017-01-20 12:56:31 AM
• MonicaM_Bogota
• Roadie
• 167 Views
• 1 replies
• 0 likes

Cancel subscription

Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I try to log in on iTunes on my pc. Any advice? Is i...

• idamartine
• Newbie
• Why is it so hard to cancel my subscription? It says that I pay through iTunes and have to follow some steps to cancel the subscription. I don't have mac or iPhone anymore, and it doesn't work when I...
• 2017-01-20 12:46:01 AM
• 2017-01-20 12:52:29 AM
• Maxim
• Spotify Star
• 180 Views
• 1 replies
• 0 likes

Sing somones facebook off of my account

So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or signe him off could you plz help me I'm tired of this i...

• mathieutessier6
• Regular
• So idk if yous could help me signe somones facebook off of my account evert time I signe into my spotify his name and Facebook appear on me spotify home screen I can't figure put how to block or sign...
• 2017-01-20 10:45:48 PM
• 2017-01-20 11:41:23 PM
• feelikeastrangr
• Community Legend
• 248 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Still getting charged for Spotify free

I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop????Need answer asap if possible.Thanks heaps0 Likes

• vance1990
• Casual Listener
• I am getting charged for an account i dont have on premium anymore how do i contact Spotify? I got in touch (somehow) with Spotify 5 or 6 months ago and the payments didnt stop???? Need answer ...
• 2017-01-19 1:36:23 AM
• 2017-01-20 11:37:08 PM
• MonicaM_Bogota
• Roadie
• 323 Views
• 1 replies
• 0 likes
• iOS

Charged for month after account had been cancelled

Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?

• Stevojunior
• Casual Listener
• Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?
• 2017-01-12 12:07:28 AM
• 2017-01-20 11:34:51 PM
• feelikeastrangr
• Community Legend
• 350 Views
• 5 replies
• 0 likes

Premium account

How many account(s) is there under premium?

• SrtReyes
• Newbie
• How many account(s) is there under premium?
• 2017-01-20 10:57:13 PM
• 2017-01-20 11:34:05 PM
• Maxim
• Spotify Star
• 218 Views
• 1 replies
• 0 likes

Problem with Premium Family Plan

I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong? Not even 2 of us can use it at the same time on d...

• pvanharasz
• Casual Listener
• I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong...
• 2017-01-20 11:22:17 PM
• 2017-01-20 11:33:18 PM
• Maxim
• Spotify Star
• 217 Views
• 1 replies
• 0 likes
• Other