Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76304 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94138 Views
9 replies
2 likes
ultilizo minha conta em um ipod e no meu celular, quando vou baixar musica no ipod fala que ja excedi o numero de dowload, porque isso acontece?
ultilizo minha conta em um ipod e no meu celular, quando vou baixar musica no ipod fala que ja excedi o numero de dowload, porque isso acontece?
Not applicable
350 Views
1 replies
0 likes
I would like to give Spotify gift cards to multiple (10+) people. Is there a way to do this as one transaction or do they each need to be done separately?
I would like to give Spotify gift cards to multiple (10+) people. Is there a way to do this as one transaction or do they each need to be done separately?
Not applicable
613 Views
1 replies
0 likes
I signed up with the wrong email and i got the student premium on it. Today i was logged out of my account and tried to reset my password but then i realized i used someone else's email that is spelled similar to mine. The account is unaccessible to ...
I signed up with the wrong email and i got the student premium on it. Today i was logged out of my account and tried to reset my password but then i realized i used someone else's email that is spell...
Roadie
433 Views
1 replies
0 likes
Hello,I just added my daughter to my Spotfiy. How do I make sure she is listening to age appropriate music?
Hello, I just added my daughter to my Spotfiy. How do I make sure she is listening to age appropriate music?
Casual Listener
391 Views
2 replies
0 likes
As a Starbucks partner, I get Spotify premium. I signed up for an account with my partner numbers, and at first it worked like a premium account should. Now it is saying I have a free account and need to sign up for premium. Can anyone help me? Spoti...
As a Starbucks partner, I get Spotify premium. I signed up for an account with my partner numbers, and at first it worked like a premium account should. Now it is saying I have a free account and nee...
Not applicable
282 Views
1 replies
0 likes
Goodmorning Dear Community, I've used Spotify Premium as a feature of my telekom-contract. It worked easily and I enjoyed it a lot. Really a lot. From September to December I was in the US for a project and paused my Telekom contract. Its a feature t...
Goodmorning Dear Community, I've used Spotify Premium as a feature of my telekom-contract. It worked easily and I enjoyed it a lot. Really a lot. From September to December I was in the US f...
Not applicable
264 Views
1 replies
0 likes
Anybody knows what I should do? Claude
Anybody knows what I should do? Claude
Not applicable
236 Views
1 replies
0 likes
I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a premium one. Neither does computer app.I've tried to ...
I've been having trouble lately with Spotify. I payed 3 months of premium (and I'm still in those three months cause I payed like three weeks ago) but Spotify app doesn't recognize my account as a pr...
Spotify Star
205 Views
1 replies
0 likes
HiI have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.
Hi I have payed for Premium with gift voucers until 2019 but all the sudden it stopped working and now i have Free.
Casual Listener
362 Views
2 replies
0 likes
I just upgraded my account to Spotify Family.But, when I try to add members of my family, they get this message: "Cannot join Premium for Family Sorry! You're already a member of this (or another) Family plan. Please click below to switch to the acco...
I just upgraded my account to Spotify Family. But, when I try to add members of my family, they get this message: "Cannot join Premium for Family 😞 Sorry! You're already a member of this ...
Casual Listener
407 Views
2 replies
0 likes
Hello, I have just found that I'm paying the subscription twice.I suspect it's the old premium. and the family plan, which manages my son now.What can I do?Thank you!
Hello, I have just found that I'm paying the subscription twice. I suspect it's the old premium. and the family plan, which manages my son now. What can I do? Thank you!
Not applicable
251 Views
1 replies
0 likes
Okay so there is 4 people in my family and we first just bought premium. And I just upgraded to the family plan. How do I go from here. We are all still on the same account? Do I log out on all the other devices? Please help
Okay so there is 4 people in my family and we first just bought premium. And I just upgraded to the family plan. How do I go from here. We are all still on the same account? Do I log out on all the o...
Roadie
212 Views
1 replies
0 likes
When I pay spotify premium with paypal, it does not charge me money and I do not have access to spotify premium. What to do ? Ps: Countries are correct
When I pay spotify premium with paypal, it does not charge me money and I do not have access to spotify premium. What to do ? Ps: Countries are correct
Not applicable
246 Views
1 replies
0 likes
Hi - both myself and my wife are Premium members. I recently signed up for the Premium Family account and invited my kids. My daughter signed up and her account is only showing as a Free account. I want to cancel my wife's Premium subscription but su...
Hi - both myself and my wife are Premium members. I recently signed up for the Premium Family account and invited my kids. My daughter signed up and her account is only showing as a Fre...
Not applicable
248 Views
1 replies
0 likes
yep for some reson there is not the name i whanted on the account it just says user and then a string of random numbers i have no idea whats wrong i even sighed in via facebook like it says and it still is just user then you guessed it more **bleep**...
yep for some reson there is not the name i whanted on the account it just says user and then a string of random numbers i have no idea whats wrong i even sighed in via facebook like it says and it st...
Not applicable
291 Views
1 replies
0 likes
Casual Listener
436 Views
2 replies
0 likes
No puedo entrar a mi cuenta, necesito ayuda
No puedo entrar a mi cuenta, necesito ayuda
Newbie
269 Views
2 replies
0 likes
Tenho a assinatura do Spotify Premium e minha conta voltou para Free. O Spotify está enviando a seguinte mensagem: "Falha ao Verificar Recibo". Entrei em contato com o Itunes, visto que meus pagamentos estão sendo debitados, e eles me disseram que ti...
Tenho a assinatura do Spotify Premium e minha conta voltou para Free. O Spotify está enviando a seguinte mensagem: "Falha ao Verificar Recibo". Entrei em contato com o Itunes, visto que meus pagament...
Not applicable
268 Views
1 replies
0 likes
Ich habe mir heute über die Spotifykarte premium holen wollen aber die Karte ist nach der Eingabe entwertet und premium hab ich immernoch nicht auf mein Account
Ich habe mir heute über die Spotifykarte premium holen wollen aber die Karte ist nach der Eingabe entwertet und premium hab ich immernoch nicht auf mein Account
Not applicable
498 Views
1 replies
0 likes
Salve da qualche tempo sto utilizzando Spotify con username Gigirassi7 ma avendo effettuato l'accesso con Facebook si sono collegati i due account ho fatto scollega account però voglio cambiare l'email con la stessa di Facebook perché ora è grenzi97@...
Salve da qualche tempo sto utilizzando Spotify con username Gigirassi7 ma avendo effettuato l'accesso con Facebook si sono collegati i due account ho fatto scollega account però voglio cambiare l'ema...
Not applicable
1675 Views
1 replies
0 likes
