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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412579 Views
  • 965 replies
  • 108 likes
  • Account
  • 412579 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179777 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179777 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101076 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101076 Views
  • 68 replies
  • 10 likes

can't login, can't change payment method-premium user

Hello, I've been a premuim user for five years, and I've been locked out of my account for five days. I can't login, I can't change my location, I can't change my payment method, I can't deactivate my account. When I attempt to login from the web, th...

  • Newbie
  • Hello,   I've been a premuim user for five years, and I've been locked out of my account for five days.  I can't login, I can't change my location, I can't change my payment method, I can...
  • KatesHere
  • Community Legend
  • 262 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 262 Views
  • 1 replies
  • 0 likes

Account Subscribtion

I've had a student spotify premium account for awhile. I notcied that I've recently been being charged the full premium rate of $9.99 rather than the 50% discounted rate of $4.99. Can I get my money back? Who do I contact? what do I do?

  • Newbie
  • I've had a student spotify premium account for awhile. I notcied that I've recently been being charged the full premium rate of $9.99 rather than the 50% discounted rate of $4.99.  Can I get my...
  • KatesHere
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Any chance to recover the Playlist Your Mix of the week

Hey dear Music Fans, i got a an issue with the Playlist " Your mix of the week" , yesterday i heared for the first time this option of playlist for me.This playlist was overwhelming !! Such a good choice of new songs . So today i didnt recognize that...

  • Newbie
  • Hey dear Music Fans,   i got a an issue with the Playlist " Your mix of the week" ,  yesterday i heared for the first time this option of playlist for me. This playlist was overwhelming ...
  • geechee007
  • Newbie
  • 431 Views
  • 2 replies
  • 0 likes
  • Account
  • 431 Views
  • 2 replies
  • 0 likes

Solved!! Premium to student discount

I have a spotify premium account but I am a student, I would really like to save the money by switching to the student discount. How can I do that without being double charged or by loosing my premuim ?Thanks in advance.

  • Casual Listener
  • I have a spotify premium account but I am a student, I would really like to save the money by switching to the student discount. How can I do that without being double charged or by loosing my premui...
  • lorelle11
  • Casual Listener
  • 229 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 229 Views
  • 2 replies
  • 0 likes

Premium Subscription

Can you uprade to spotify premium with a prepaid debit card that you buy from the store?

  • Casual Listener
  • Can you uprade to spotify premium with a prepaid debit card that you buy from the store?
  • dshreve19
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 267 Views
  • 2 replies
  • 0 likes

Solved!! Not able to pay with creditcard from another country?

Hi, I come from Denmark, but are currently living in Germany. I still get payed from Denmark, and therefore still use my danish creditcard instead of a german one. But now my Premium has been cancelled, apparently because it's not possible to pay wit...

  • Newbie
  • Hi,   I come from Denmark, but are currently living in Germany. I still get payed from Denmark, and therefore still use my danish creditcard instead of a german one. But now my Premium has bee...
  • driveflanger
  • Community Legend
  • 292 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 292 Views
  • 1 replies
  • 0 likes

Payment - You need to activate Javascript

I want to upgrade my free spotify account to a premium version, but everytime I click on buy, I get the message that I have to activate Javascript. Javascript is activated and it doesn't matter which means of payment i chose.

  • Newbie
  • I want to upgrade my free spotify account to a premium version, but everytime I click on buy, I get the message that I have to activate Javascript.   Javascript is activated and it doesn't mat...
  • stern88
  • Newbie
  • 371 Views
  • 2 replies
  • 1 likes
  • Premium
  • 371 Views
  • 2 replies
  • 1 likes

ayuda!

tengo cuenta premium pero no se pido realizar el pago del mes, porque la tarjeta se quedo sin crédito, sin embargo hasta en unos dias depositare a mi tarjeta y no quiero que se pierda mi música, me podrian esperar unos dias? porfavor! quiero seguir p...

  • Newbie
  • tengo cuenta premium pero no se pido realizar el pago del mes, porque la tarjeta se quedo sin crédito, sin embargo hasta en unos dias depositare a mi tarjeta y no quiero que se pierda mi música, me p...
  • driveflanger
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Premium
  • 114 Views
  • 1 replies
  • 0 likes

Unable to add more family members

According to this post: https://support.spotify.com/us/learn-more/guides/#!/article/spotify-family/?in=search I should be able to have up to five family members. I've added my three kids to my account, but I'm unable to add my wife. Seems four member...

  • Casual Listener
  • According to this post: https://support.spotify.com/us/learn-more/guides/#!/article/spotify-family/?in=search I should be able to have up to five family members. I've added my three kids to my a...
  • driveflanger
  • Community Legend
  • 130 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 130 Views
  • 1 replies
  • 0 likes

Premium doeesn't work

Hi Spotify and Users. I have payed 1time for premium this month but it doesnt work. The money are taken from the card and, but premium arent activated on my account. So if you can look if there are a mistake going on it would be greate. Thanks.

  • Newbie
  • Hi Spotify and Users.   I have payed 1time for premium this month but it doesnt work. The money are taken from the card and, but premium arent activated on my account. So if you can look if th...
  • driveflanger
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Premium
  • 137 Views
  • 1 replies
  • 0 likes

Sharing - family

We upgraded to family and paid - confirmed. Invited my wife and she accepted and I appear as administrator and her now as a member .... But we cannot yet play on each iPhone at same time!! What do I do - who to contact ??

  • Newbie
  • We upgraded to family and paid - confirmed. Invited my wife and she accepted and I appear as administrator and her now as a member .... But we cannot yet play on each iPhone at same time!! What do I ...
  • user-removed
  • Not applicable
  • 124 Views
  • 1 replies
  • 0 likes
  • Premium
  • 124 Views
  • 1 replies
  • 0 likes

Solved!! Being charged for Premium!

For the past five months £9.99 has been taken from my bank account by Spotify. My Spotify account is Free and not Premium so why is this amount being taken from me each month??? Have e-mailed Spotify Help twice but just get an automated response. How...

  • Casual Listener
  • For the past five months £9.99 has been taken from my bank account by Spotify.   My Spotify account is Free and not Premium so why is this amount being taken from me each month???  Have e-m...
  • wball-gb
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • Account
  • 268 Views
  • 2 replies
  • 0 likes

Solved!! I can't use my account for mysterious reason and I'm not getting any help

I have a big problem and the SpotifyCares account on twitter is not helping me. My last message to them has been left unanswered for 24 hours. Despite me trying to remind them with posts on their open page (the details being through DMs). My account ...

  • Casual Listener
  • I have a big problem and the SpotifyCares account on twitter is not helping me. My last message to them has been left unanswered for 24 hours. Despite me trying to remind them with posts on their ope...
  • nohelp2016
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • Account
  • 321 Views
  • 2 replies
  • 0 likes

Refund

I attempted to get Spotify student but realized it was only for college students only, but they already charged me 4,99 still no premium can I get a refund ??

  • Newbie
  • I attempted to get Spotify student but realized it was only for college students only, but they already charged me 4,99 still no premium can I get a refund ??
  • ql
  • Gig Goer
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 142 Views
  • 1 replies
  • 0 likes

Spotify capado

Hay canciones que quiero reproducir y spotify me notifica que no es posible hacerlo o simplemente salta al siguiente track y asi sucesivamente hasta llegar a otro album.Me he dado cuenta que me pasa con canciones que spotify me prohibia escuchar hace...

  • Music Fan
  • Hay canciones que quiero reproducir y spotify me notifica que no es posible hacerlo o simplemente salta al siguiente track y asi sucesivamente hasta llegar a otro album. Me he dado cuenta que me pas...
  • eva_cash
  • Music Fan
  • 399 Views
  • 1 replies
  • 0 likes
  • Premium
  • 399 Views
  • 1 replies
  • 0 likes

Facebook login alerts

I constantly get login alerts from facebook that my accoutn was logged in from a new brower or device .. from Madrid or Yokohama..I've changed my password several times but alerts keep coming.. !

  • Newbie
  •   I constantly get login alerts from facebook that my accoutn was logged in from a new brower or device .. from Madrid or Yokohama.. I've changed my password several times but alerts keep comi...
  • Bittencourt
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

3 months for 99.- problems

Hi there! - I subscribed to spotify when you had the 3 months for 1 campaign running, but i've been paying for january and I'm going to pay for Febuary aswell. Is there any solution to this subscription problem? - I can't seem to find similar problem...

  • Newbie
  • Hi there! - I subscribed to spotify when you had the 3 months for 1 campaign running, but i've been paying for january and I'm going to pay for Febuary aswell.   Is there any solution to this ...
  • LucaMattheislm
  • Newbie
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Charged Incorrectly

I have been charged $9.99 per month since Dec. 2014 however I have never signed up for Spotify premium. When I look on my account, it says "free" and there is no payment method attached. Anyone have an idea if I can get in contact with someone to see...

  • Casual Listener
  • I have been charged $9.99 per month since Dec. 2014 however I have never signed up for Spotify premium. When I look on my account, it says "free" and there is no payment method attached. Anyone have ...
  • gatorgirl2283
  • Newbie
  • 553 Views
  • 14 replies
  • 0 likes
  • Account
  • 553 Views
  • 14 replies
  • 0 likes

I need to change login FROM Facebook to password

Any idea how to switch account from Facebook to user name and password? My office blocks FB so no Spotify at work. Need to change ASAP!

  • Newbie
  • Any idea how to switch account from Facebook to user name and password? My office blocks FB so no Spotify at work. Need to change ASAP!
  • holyghost1998
  • Newbie
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
  • 126 Views
  • 1 replies
  • 0 likes

Logging in through Facebook won't let me use Spotify premium??

So I already have an account with Spotify, but silly me put a symbol in my username, I logged out of the account by accident and now can't log back in unless I put the symbol in, which is impossible to do on the app as it won't let me copy and paste ...

  • Casual Listener
  • So I already have an account with Spotify, but silly me put a symbol in my username, I logged out of the account by accident and now can't log back in unless I put the symbol in, which is impossible ...
  • MattSuda
  • Spotify Star
  • 164 Views
  • 3 replies
  • 0 likes
  • Login
  • 164 Views
  • 3 replies
  • 0 likes