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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9916 Views
  • 3 replies
  • 9 likes
  • Security
  • 9916 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493569 Views
  • 981 replies
  • 112 likes
  • Account
  • 493569 Views
  • 981 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213953 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213953 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122679 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122679 Views
  • 72 replies
  • 12 likes

Cannot upgrade to premium

Hi, I need help, I made an account but cannot upgrade to premium, I am trying to pay with Paypal, but when I finish the whole paying process, it will just take me back to the https://www.spotify.com/purchase/panel/#__main-extended-creditcard page, I ...

  • Newbie
  • Hi, I need help, I made an account but cannot upgrade to premium, I am trying to pay with Paypal, but when I finish the whole paying process, it will just take me back to the https://www.spotify...
  • kbrooksc
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Premium upgrade isn't recognized on phone

Hi I recently just purchased the premium upgrade and it works perfectly fine on my computer but not on the app on my phone. The app seems to think I still haven't upgraded when I have. I've tried logging out and logging back in on app and even deleti...

  • Newbie
  • Hi I recently just purchased the premium upgrade and it works perfectly fine on my computer but not on the app on my phone. The app seems to think I still haven't upgraded when I have. I've tried log...
  • mtns4us63
  • Newbie
  • 2128 Views
  • 14 replies
  • 0 likes
  • Premium
  • 2128 Views
  • 14 replies
  • 0 likes

Used wrong e-mail on account & swapping address

I recently made an account on an old deprecated email address because apparently there was already an account associated with my proper address. However, I mistyped the address (co.uk instead of .com) so when I try to contact support about closing th...

  • Newbie
  • I recently made an account on an old deprecated email address because apparently there was already an account associated with my proper address.   However, I mistyped the address (co.uk instea...
  • MaryS
  • Roadie
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

How to login with Spotify ID?

Hello, I had an Spotify account where I had some playlists. I don't know the username anymore, all I know is the user-id. How can I login with only my Spotfy ID?

  • Visitor
  • Hello,   I had an Spotify account where I had some playlists. I don't know the username anymore, all I know is the user-id. How can I login with only my Spotfy ID?
  • MaryS
  • Roadie
  • 2479 Views
  • 1 replies
  • 0 likes
  • Login
  • 2479 Views
  • 1 replies
  • 0 likes

Changing email adress without using FB

Hey guys, I am a premium user who registered directly on Spotify without synching anything with my facebook account. Now the email adress with which I enlisted will be terminated and I want to switch it on spotify for another one. However Spotify tel...

  • Newbie
  • Hey guys,   I am a premium user who registered directly on Spotify without synching anything with my facebook account.   Now the email adress with which I enlisted will be terminated an...
  • MaryS
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 195 Views
  • 1 replies
  • 0 likes

2 accounts with same email adres and missing Folloing buttons

This is a really annoying issue!PLEASE HELP! spotify doesn't Sorry for my poor english typing, hope you understand! I created my first account (mareza) about 3 years ago, then it worked like a charm. then i stopped using spotify. After 3 years im bac...

  • Visitor
  • This is a really annoying issue! PLEASE HELP! spotify doesn't   Sorry for my poor english typing, hope you understand!   I created my first account (mareza) about 3 years ago, then it ...
  • 215 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 215 Views
  • 0 replies
  • 0 likes

Reclamo

Estoy pagando spotify premium y sin embargo mw funciona la version gratuita. Como puedo solucionarlo?

  • Newbie
  • Estoy pagando spotify premium y sin embargo mw funciona la version gratuita. Como puedo solucionarlo?
  • 149 Views
  • 0 replies
  • 0 likes
  • Free
    Login
    Premium
  • 149 Views
  • 0 replies
  • 0 likes

delete facebook linked spotify account permanently

hello, i need help to delete my facebook linked spotify account. i had been going through the contact form and the link there provide nothing solution, instead it was go back to the first page. Please provide me solution how to get it delete?

  • Visitor
  • hello, i need help to delete my facebook linked spotify account. i had been going through the contact form and the link there provide nothing solution, instead it was go back to the first page. Pleas...
  • 170 Views
  • 0 replies
  • 0 likes
  • Account
  • 170 Views
  • 0 replies
  • 0 likes

Subscription

Hi, I am trying to cancel my subscription.I have premium on my iphone, but on my deskptop computer it doesn't recognise the my account as premium and won't let me cancel the subscription, just keeps saying upgrade

  • Newbie
  • Hi, I am trying to cancel my subscription. I have premium on my iphone, but on my deskptop computer it doesn't recognise the my account as premium and won't let me cancel the subscription, just keep...
  • 116 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 116 Views
  • 0 replies
  • 0 likes

FFS! Login does not work! support? where are you? nowhere! and you would like me to pay for this!

Login screen, enter username (no not on facebook)enter recently reset password your login details are incorrect! no they are not! Anyone from Spotify around? No tech support but hell yes give us your money!

  • Newbie
  • Login screen,   enter username (no not on facebook) enter recently reset password   your login details are incorrect!   no they are not!   Anyone from Spotify around? No ...
  • 139 Views
  • 0 replies
  • 0 likes
  • Login
  • 139 Views
  • 0 replies
  • 0 likes

Won't let me pay for premium

Okay so this may just be a temporary thing with my visa but I thought I'd post here anyways. When I go to pay for my spotify premium, I enter all my card info in, but it doesn't go through. It comes up saying "Oops, seems your card or payment provide...

  • Newbie
  • Okay so this may just be a temporary thing with my visa but I thought I'd post here anyways. When I go to pay for my spotify premium, I enter all my card info in, but it doesn't go through. It comes ...
  • 644 Views
  • 0 replies
  • 1 likes
  • Premium
  • 644 Views
  • 0 replies
  • 1 likes

Confusion around Rogers Promo

I recently signed onto a new plan with Rogers and it now includes Spotify. I activated it with my account and canceled my premium but it still says that my premium will end sometime in November. Is there going to be a big problem?

  • Casual Listener
  • I recently signed onto a new plan with Rogers and it now includes Spotify. I activated it with my account and canceled my premium but it still says that my premium will end sometime in November. Is t...
  • dragon_eclipse
  • Casual Listener
  • 290 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 290 Views
  • 2 replies
  • 0 likes

Play saved tracks after deleting account

I have paid an ongoing subscription from Spotify and I feel I am wasting my money. I cannot find a way to transfer/download/ save the Mp3 tracks I want onto my computer separate from Spotify. If I am paying, this is equivilent to buying the music tra...

  • Newbie
  • I have paid an ongoing subscription from Spotify and I feel I am wasting my money. I cannot find a way to transfer/download/ save the Mp3 tracks I want onto my computer separate from Spotify. If I am...
  • 125 Views
  • 0 replies
  • 0 likes
  • Premium
  • 125 Views
  • 0 replies
  • 0 likes

Spotify Premium +1

I recently upgraded to have me +1 other family member on Spotify premium, although I am not sure I understand how it works? Do we share an account? This is what we are doing but we can't listen to music at the same time so is this not what we should ...

  • Newbie
  • I recently upgraded to have me +1 other family member on Spotify premium, although I am not sure I understand how it works? Do we share an account? This is what we are doing but we can't listen to mu...
  • 139 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 139 Views
  • 0 replies
  • 0 likes

Just deleted facebook account, but still getting charged for premium.

Hopefully this is an easy one. I just deactivated my facebook account, but now I can't login to Spotify. I read that they are tied. Fine.Now, what can I do to cancel premium since I'm still getting charged for it. I mean, I cannot access my spotify a...

  • Casual Listener
  • Hopefully this is an easy one.   I just deactivated my facebook account, but now I can't login to Spotify. I read that they are tied. Fine. Now, what can I do to cancel premium since I'm stil...
  • angelpina83
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 301 Views
  • 2 replies
  • 0 likes

Payment

Had premium for a couple months. Just got an email saying my payment couldnt be accessed. I gave them my card number again but i want to be sure im not going to get billed twice

  • Newbie
  • Had premium for a couple months. Just got an email saying my payment couldnt be accessed. I gave them my card number again but i want to be sure im not going to get billed twice
  • 118 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 118 Views
  • 0 replies
  • 0 likes

delete activity

I send my song message to activity rather than send to my friend privately. there is no option to delete it?

  • Casual Listener
  • I send my song message to activity rather than send to my friend privately. there is no option to delete it?
  • jonasherdegen
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 165 Views
  • 1 replies
  • 0 likes

Rogers and Spotify - Premium

Why is my spotify account saying it will expire when I have hooked my account via rogers? I'm supposed to have 2 years of premium included in my rogers account.

  • Casual Listener
  • Why is my spotify account saying it will expire when I have hooked my account via rogers?  I'm supposed to have 2 years of premium included in my rogers account.
  • 210 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 210 Views
  • 0 replies
  • 0 likes

i used a random email (which was not mine)

So my mom wants to log into my spotify but i totally forgot the password! im still logged in on my phone but now my mom cant join my account. I used a fake email when i first made my spotify because my yahoo accounts always get hacked. What do i do? ...

  • Newbie
  • So my mom wants to log into my spotify but i totally forgot the password! im still logged in on my phone but now my mom cant join my account. I used a fake email when i first made my spotify because ...
  • kbrooksc
  • Community Legend
  • 1323 Views
  • 1 replies
  • 0 likes
  • Account
  • 1323 Views
  • 1 replies
  • 0 likes

Paid with an username and can´t access anymore, not even to cancel the subscription!!

I have a gmail account and I tried the trick to get free trials (putting dots in the email when i'm creating new accounts), but when I decided to pay Premium I did it logged in with an username different to the original, so I can´t log in in any of m...

  • Newbie
  • I have a gmail account and I tried the trick to get free trials (putting dots in the email when i'm creating new accounts), but when I decided to pay Premium I did it logged in with an username diffe...
  • Plbrowdy
  • Newbie
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes