Cant buy Gift Card!

Hi, i cant buy a gift card, the page just reloads, nothing happens.However i bought 2 and cant buy a third. Tried diffrent accounts, browsers and computers. Chrome is primary.

• bb2mlm
• Casual Listener
• Hi, i cant buy a gift card, the page just reloads, nothing happens. However i bought 2 and cant buy a third.   Tried diffrent accounts, browsers and computers.   Chrome is primary.
• 2015-10-19 10:44:20 AM
• 2015-10-19 1:46:02 PM
• Pricilla
• Spotify
• 322 Views
• 3 replies
• 0 likes
• Account
  Premium

Where is the zip code

Hi, I'm currently in vacation in Florida (i'm originally from switzerland) And i just bought a spotify premium code in a Best Buy, and it didn't work at first. I then changed the country of my account and then worked but then asked me for a zip code?...

• JulienMoreno
• Newbie
• Hi,  I'm currently in vacation in Florida (i'm originally from switzerland) And i just bought a spotify premium code in a Best Buy, and it didn't work at first. I then changed the country of my...
• 2015-10-19 4:37:23 AM
• 2015-10-19 1:45:49 PM
• kbrooksc
• Community Legend
• 1922 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Cancelled Premium Subscription

Hi I cancelled my Premium subscription way earlier and I still got charged. Can you please refund me. My Email is : michael.wanyoike@gmail.com I cancelled my Subscription on the 13th of October. I have cancelled it again today 19th of October. 19 Oct...

• Onelove007
• Newbie
• Hi    I cancelled my Premium subscription way earlier and I still got charged. Can you please refund me.   My Email is : michael.wanyoike@gmail.com    I cancelled my Su...
• 2015-10-19 5:32:52 AM
• 2015-10-19 1:36:18 PM
• kbrooksc
• Community Legend
• 1040 Views
• 1 replies
• 1 likes
• Subscription

Paid for Premium but I'm still on Free!

Hi, I need help.I recently purchased the Spotify premium at $9.90. When I go into my app, it still says I'm free.I then went to log out and logged back in, it still says I'm free. I went to delete the app and reinstalled it and logged back in, I'm st...

• Lynity
• Newbie
• Hi, I need help. I recently purchased the Spotify premium at $9.90. When I go into my app, it still says I'm free. I then went to log out and logged back in, it still says I'm free. I went to delet...
• 2015-10-19 5:47:17 AM
• 2015-10-19 1:35:15 PM
• kbrooksc
• Community Legend
• 194 Views
• 1 replies
• 0 likes
• Account
  Free
  Login
  Other
  Premium
  Subscription

Two subscriptions in one credit card

I need help! My credit card is being charged with two subscriptions on my name, I did it by mistake by I cant find how to cancel one and keep paying just for one. Please tell me how I can solve it, thanks !

• Ventexpublicida
• Newbie
• I need help! My credit card is being charged with two subscriptions on my name, I did it by mistake by I cant find how to cancel one and keep paying just for one.   Please tell me how I can so...
• 2015-10-19 6:22:29 AM
• 2015-10-19 1:32:33 PM
• kbrooksc
• Community Legend
• 273 Views
• 1 replies
• 0 likes
• Account

Tried to cancel premium

I tried to cancel months ago. And random got charged this month. I went on and I was subscribed. I never use Spotify. Why? Can I get a refund. I had to cancel again. Makes no sense.

• Snoopzus
• Newbie
• I tried to cancel months ago. And random got charged this month. I went on and I was subscribed. I never use Spotify. Why? Can I get a refund. I had to cancel again. Makes no sense.
• 2015-10-19 7:23:46 AM
• 2015-10-19 1:32:22 PM
• kbrooksc
• Community Legend
• 170 Views
• 1 replies
• 0 likes

Premium paid

I have paid my premium it cleared today. Let me access the premium service please.

• Annie1063
• Casual Listener
• I have paid my premium it cleared today. Let me access the premium service please.
• 2015-10-18 4:57:35 PM
• 2015-10-19 1:29:21 PM
• kbrooksc
• Community Legend
• 240 Views
• 3 replies
• 0 likes
• Premium

Code not valid

I swapped my vodafone cherry points for 3 months free spotify and the code I got says it's not valid when I try to redeem it

• mocass
• Newbie
• I swapped my vodafone cherry points for 3 months free spotify and the code I got says it's not valid when I try to redeem it
• 2015-10-18 10:57:29 PM
• 2015-10-19 3:38:58 AM
• madmonkey23
• Roadie
• 213 Views
• 1 replies
• 0 likes
• Premium
  Subscription

deleted my Facebook

hey there! I deleted my facebook account 3 weeks ago..unfortunately it is linked to my Spotify account & therefore since the deletion I have not been able to use my Spotify account. I recently created a new Spotify account with a different email but ...

• haleydrake24
• Casual Listener
• hey there! I deleted my facebook account 3 weeks ago..unfortunately it is linked to my Spotify account & therefore since the deletion I have not been able to use my Spotify account. I recently cr...
• 2015-10-18 12:47:41 AM
• 2015-10-19 3:35:37 AM
• madmonkey23
• Roadie
• 241 Views
• 2 replies
• 0 likes
• Account
  Premium
  Subscription

How do I permanently delete my account?

• shelleyjones-GB
• Casual Listener
• 2015-10-19 1:15:45 AM
• 2015-10-19 3:30:13 AM
• madmonkey23
• Roadie
• 218 Views
• 1 replies
• 0 likes

Credit Card Compromised and Account Disabled

My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled. Now, when I to login with Facebook, I receive an error. When I try to create a new account, I receive ...

• rleupold
• Newbie
• My credit card was compromised due to fraud. When Spotify tried to charge my subscription fee, the charge was declined and my account was canceled.    Now, when I to login with Facebook, ...
• 2015-10-19 1:30:59 AM
• 2015-10-19 3:28:54 AM
• madmonkey23
• Roadie
• 239 Views
• 1 replies
• 0 likes
• Subscription

Spotify Student...double account? Help!!

My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked me off and started charging me $10.00 and was still ...

• thester93
• Newbie
• My boyfriend used my student credentials to get the student premium rate while I was also using the student premium rate with my student credentials. Well, I did not know about this until it kicked m...
• 2015-10-19 2:01:03 AM
• 2015-10-19 3:24:52 AM
• madmonkey23
• Roadie
• 10729 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Subscription

After my free 3 months I didn't want to keep my subscription. I hardly used it during the 3 months I had it. Got charged for this month but don't want it anymore. Can I please not be charged?

• Mikcasefd
• Casual Listener
• After my free 3 months I didn't want to keep my subscription. I hardly used it during the 3 months I had it. Got charged for this month but don't want it anymore. Can I please not be charged?
• 2015-10-18 11:58:01 PM
• 2015-10-19 3:12:46 AM
• madmonkey23
• Roadie
• 349 Views
• 3 replies
• 0 likes
• Subscription

Student Discount

Hello everyone, so i signed up for the student discount and i paid with my card, however when signing up my school wasnt on there, so i cancelled the process but still got charged is there anyway to refund this charge, i didn't even get premium

• andresn0217
• Newbie
• Hello everyone, so i signed up for the student discount and i paid with my card, however when signing up my school wasnt on there, so i cancelled the process but still got charged is there anyway to ...
• 2015-10-18 10:11:48 PM
• 2015-10-18 12:28:57 AM
• madmonkey23
• Roadie
• 237 Views
• 1 replies
• 0 likes
• Account
  Subscription

Please oh please

I've had Spotify pretty consistently over the last three years and have always been happy with the service. I always make sure there's money in my account for it to charge but o just started working for Starbucks and found out we get free premium thr...

• Austinsgrier
• Casual Listener
• I've had Spotify pretty consistently over the last three years and have always been happy with the service. I always make sure there's money in my account for it to charge but o just started working ...
• 2015-10-17 6:38:29 PM
• 2015-10-18 12:08:04 AM
• Austinsgrier
• Casual Listener
• 283 Views
• 2 replies
• 0 likes
• Account
  Free
  Subscription

IP Logs

Hey There, My Spotify account was comprimised just a moment ago. I detected the comprimise when I noticed another host name was currently "Playing From:" - A host name that isn't on my network and I hadn't logged into Spotify anywhere else. Remotely ...

• DJCalVic
• Casual Listener
• Hey There,   My Spotify account was comprimised just a moment ago. I detected the comprimise when I noticed another host name was currently "Playing From:" - A host name that isn't on my netwo...
• 2015-10-18 9:54:22 PM
• 2015-10-18 10:05:09 PM
• DJCalVic
• Casual Listener
• 3715 Views
• 2 replies
• 0 likes
• Account

Didn't grant access to FB but somehow Spotify avatar got my DP

My current Spotify avatar is from my Facebook profile photo, even though I never connected it to Facebook. How'd that happen?

• user-removed
• Visitor
• My current Spotify avatar is from my Facebook profile photo, even though I never connected it to Facebook. How'd that happen? 
• 2015-10-05 8:23:37 AM
• 2015-10-18 8:24:49 PM
• user-removed
• Not applicable
• 353 Views
• 3 replies
• 0 likes
• Account
  Security