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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 401924 Views
  • 958 replies
  • 107 likes
  • Account
  • 401924 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1172985 Views
  • 119 replies
  • 112 likes
  • Account
  • 1172985 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99443 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99443 Views
  • 68 replies
  • 10 likes

Account soll gelöscht werden, damit ein neuer ohne Facebook erstellt werden kann

Hey,ich habe den Support am 1. April angeschrieben, dass mein Account, der im Moment über Facebook läuft, gelöscht wird. Ich möchte mich nämlich mit meiner Mail Adresse ohne Facebook registrieren. Ich habe leider immer noch nichts vom Support gehört....

  • Visitor
  • Hey, ich habe den Support am 1. April angeschrieben, dass mein Account, der im Moment über Facebook läuft, gelöscht wird. Ich möchte mich nämlich mit meiner Mail Adresse ohne Facebook registrieren. ...
  • MattSuda
  • Spotify Star
  • 305 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 305 Views
  • 3 replies
  • 0 likes

How to disconnect from facebook account?

I want to disconnect my premium account from facebook how do I do this? I still want to keep al my playlists etc. is this possible?

  • Regular
  • I want to disconnect my premium account from facebook how do I do this?  I still want to keep al my playlists etc. is this possible?
  • MattSuda
  • Spotify Star
  • 425 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 425 Views
  • 7 replies
  • 0 likes

Facebook Profile Currently Playing on Spotify Question...

So I want my Spotify information to be posted on my facebook profile main page...I've made everything on private, except now I've made it to where my "Currently Listening to" is public. Up until yesterday, it would post on my page, all activity in wh...

  • Regular
  • So I want my Spotify information to be posted on my facebook profile main page...I've made everything on private, except now I've made it to where my "Currently Listening to" is public. Up until y...
  • 106 Views
  • 0 replies
  • 0 likes
  • Premium
  • 106 Views
  • 0 replies
  • 0 likes

Solved!! I haven't gotten an email to set a device password what do I do? It's to connect spotify to my ps4

Hi I don't know what to do when I first made an account I used my Facebook log in. Anyway I finally figured out my username which is 1238649860 but when I try to set device password it won't send the email at all and I've tried multiple times can any...

  • Casual Listener
  • Hi I don't know what to do when I first made an account I used my Facebook log in. Anyway I finally figured out my username which is 1238649860 but when I try to set device password it won't send the...
  • 1238649860
  • Casual Listener
  • 355 Views
  • 3 replies
  • 0 likes
  • 355 Views
  • 3 replies
  • 0 likes

How I Can delete my account?

I sent the message in the contact form but, only they sent me a message but doesn't say anything to delete it.Please help!!!

  • Casual Listener
  • I sent the message in the contact form but, only they sent me a message but doesn't say anything to delete it. Please help!!!
  • claudia1
  • Casual Listener
  • 290 Views
  • 6 replies
  • 0 likes
  • Other
  • 290 Views
  • 6 replies
  • 0 likes

Credit card is about to expire and renewal is rejected

Hi! Spotify Windows desktop client shows a message that my credit card expires ina few days and a link to update my payment details. After I enter my new credit card info and click "Confirm details" button on the web site, I get the follwowing error ...

2015-04-15 15_32_49-Could not update payment details - Spotify.png
  • Casual Listener
  • Hi!   Spotify Windows desktop client shows a message that my credit card expires ina few days and a link to update my payment details.   After I enter my new credit card info and click ...
  • Pete
  • Roadie
  • 220 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 220 Views
  • 3 replies
  • 0 likes

My account been hacked, and no reply from spotify for over 2 days

Spotify Case # 02743874 Please help me !! Someone has hacked my account, and changed email and i can't get the password reset. Now they know that i've clocked on, they have changed the password, so i now have no means of logging into my account. Wors...

  • Casual Listener
  • Spotify Case # 02743874   Please help me !!   Someone has hacked my account, and changed email and i can't get the password reset.   Now they know that i've clocked on, they have...
  • fastrider
  • Casual Listener
  • 192 Views
  • 4 replies
  • 0 likes
  • Security
  • 192 Views
  • 4 replies
  • 0 likes

Account is disabled

Hello,Can some smart support employee please help in restoring my account?I've been communicating for days now with someone from support by email but still no solution.Case #02724125 Thank you

  • Casual Listener
  • Hello, Can some smart support employee please help in restoring my account? I've been communicating for days now with someone from support by email but still no solution. Case #02724125 &nbsp...
  • user-removed
  • Not applicable
  • 211 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 211 Views
  • 4 replies
  • 0 likes

Spotify unknown charge

Hi, first of all, im not an english speaker, so sorry for my language. Today I went to the bank and I saw a Spotify`s bill which make me pay 4 times 0.99€. I think that bill is for the offer (3 months premium-0.99€). The problem is that I activated t...

  • Casual Listener
  • Hi, first of all, im not an english speaker, so sorry for my language. Today I went to the bank and I saw a Spotify`s bill which make me pay 4 times 0.99€. I think that bill is for the offer (3 ...
  • Pete
  • Roadie
  • 611 Views
  • 1 replies
  • 0 likes
  • Premium
  • 611 Views
  • 1 replies
  • 0 likes

Solved!! Need help with cancelling subscription!!

I've filled in the form... Will that be enough? They keep charging me even though I don't really use it anymoreIs there a way I can call them if I don't recieve a response?

  • Casual Listener
  • I've filled in the form... Will that be enough? They keep charging me even though I don't really use it anymore Is there a way I can call them if I don't recieve a response?
  • MattSuda
  • Spotify Star
  • 350 Views
  • 3 replies
  • 0 likes
  • Premium
  • 350 Views
  • 3 replies
  • 0 likes

Solved!! How to delete account?

How do I delete this account? I NEVER signed up for this, someone else used my email and created a fake account. I had to go through the recover password just to log on only to find that I can't delete this account. I DO NOT want an account here and ...

  • Visitor
  • How do I delete this account? I NEVER signed up for this, someone else used my email and created a fake account. I had to go through the recover password just to log on only to find that I can't dele...
  • NotYourName
  • Regular
  • 1871 Views
  • 5 replies
  • 0 likes
  • Account
  • 1871 Views
  • 5 replies
  • 0 likes

Recently played songs not showing on Facebook

I am attempting to connect my facebook with spotify so that my most recently played song will show up on my timeline. I connected to facebook and checked the box in my spotify settings to show activity on facebook, but it is still not showing. I have...

  • Newbie
  • I am attempting to connect my facebook with spotify so that my most recently played song will show up on my timeline. I connected to facebook and checked the box in my spotify settings to show activi...
  • 461 Views
  • 0 replies
  • 5 likes
  • Account
    Free
  • 461 Views
  • 0 replies
  • 5 likes

Solved!! Deactivated Facebook account, even when reactivated did not get old music back

I deactivated my facebook account recently as it was causing me stress. I forgot that I needed it to listen to music on spotify. When I tried to log in it needed me to use spotify through facebook but I didn't want to need Facebook to use spotify so ...

  • Casual Listener
  • I deactivated my facebook account recently as it was causing me stress. I forgot that I needed it to listen to music on spotify. When I tried to log in it needed me to use spotify through facebook bu...
  • eilis
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 397 Views
  • 2 replies
  • 0 likes

All my songs are missing, account compromised or stolen.

Hello,I have been a member since 2013 and never had a problem until now. It seems like my account has been compromised and email was changed or account was somehow mixed up with another email. My account login was always through facebook, 2 days ago ...

  • Regular
  • Hello, I have been a member since 2013 and never had a problem until now. It seems like my account has been compromised and email was changed or account was somehow mixed up with another email. My a...
  • xrayers
  • Regular
  • 244 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Security
  • 244 Views
  • 5 replies
  • 0 likes

2 Charges on Credit Card Bill

Hi, My most recent credic card statement has two charges for $10.69, both dated 3/16 from ADY Spotify. I am a premium account subscriber but why are there two of these? Thanks, R

  • Newbie
  • Hi,   My most recent credic card statement has two charges for $10.69, both dated 3/16 from ADY Spotify.  I am a premium account subscriber but why are there two of these?   Thanks...
  • user-removed
  • Not applicable
  • 302 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 302 Views
  • 3 replies
  • 0 likes

change country

hi, i live in india since 2 month. since a couple of weeks i cant use spotify anymore as i have to change my profile settings. but the only option i have is to choose usa as my country.the faq´s didn´t help me.any idea what else to do?thx

  • Newbie
  • hi, i live in india since 2 month. since a couple of weeks i cant use spotify anymore as i have to change my profile settings. but the only option i have is to choose usa as my country. the faq´s di...
  • atom1989
  • Community Legend
  • 114 Views
  • 1 replies
  • 0 likes
  • Login
  • 114 Views
  • 1 replies
  • 0 likes

Solved!! How do I get my old account and playlist back

Hello I registered through facebook several years ago and have been a premium for a couple of years. I had continuous set my activity to not show on facebook as it can get annoying but always ends up showing up again. So I thought I could just delete...

  • Newbie
  • Hello I registered through facebook several years ago and have been a premium for a couple of years. I had continuous set my activity to not show on facebook as it can get annoying but always ends ...
  • eilis
  • Casual Listener
  • 1715 Views
  • 2 replies
  • 1 likes
  • Premium
    Subscription
  • 1715 Views
  • 2 replies
  • 1 likes

Account hacked, please help

username: tatveit Someone has hacked my account, and changed the email adress on it, so now i cant restore my password.I have tried to send email to spotify with the contact form, but they dont reply. Can anyone help me?

  • Visitor
  • username: tatveit   Someone has hacked my account, and changed the email adress on it, so now i cant restore my password. I have tried to send email to spotify with the contact form, but they...
  • user-removed
  • Not applicable
  • 187 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 187 Views
  • 3 replies
  • 0 likes

Downgraded account without prior notice

I was trying to upgrade my account to premium because i seem to be downgraded without prior notice. Unfortunately i can no longer upgrade my account

  • Newbie
  • I was trying to upgrade my account to premium because i seem to be downgraded without prior notice. Unfortunately i can no longer upgrade my account 😞
  • meahtenoha
  • Spotify
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes