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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I was asked to upgrade to premium so I ended up giving in and paying 10.00 dId I get premium? no! on either my android or iPhone. It still shows I'm on free. I uni stalled the app and still no..I logged out and nothing even I sent 2 emails and no res...
Hi! I was using my spotify account listening to Coldplay but when I tried to switch to a new song it would just go back to Coldplay so I clocked the app and tried reopening it. This didn't work so I logged out and logged back in. EVERYTHING was delet...
I just purchased premium but I still have a free account, I've tried two times loing in and out and still won't work, please tell me how to fix it, it's really annoying... I don't want to unsubscribe and ask for a re-found. This is my case number 025...
Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please help urgently, I have not been able to link to oth...
Just subscribed as premium user, however the premium previeleges are not working. Please help.
It seems like this is an ongoing issue, and I think the issue is being downplayed by the payments team. I was premium, and then I cancelled to avoid an overdraft fee on my bank account. I upgraded to premium again, and the app still thinks I am a fre...
HiI've just bought 2 new phones about 10 days ago from Vodafone Australia. They're for me and my wife respectively. Once we were activated the SIM, we received a short message from Vodafone which inform us about the apotify premium account deal. Here...
Hi! when I filled out the code (and at first it worked) there was a message saying I would get an email with the confirmation of my new Spotify Premium account. I still haven't got the email and I have no premium account either. When I try to fill ou...
I've paid but my account hasn't been upgraded. I've reinstalled Spotify, logged out and back inan emailed Spotify support. Spotifydoesn't give me an answer back!!
Hello, I recently did a reset on my Samsung Galaxy S5. Which means it resets the phone back to stock. So all of my apps are gone, including spotify. I cant remember the e-mail I was using, or my password. I have a few accounts, and the one I lost had...
Hi! I got a giftcard for 3 months of spotify premium. I activated the code and it was accepted and it didn't say anything was wrong but when I log in to my spotify it's not premium. And I haven't gotten the mail that I was supposed to get either. Ple...
I purchased premium (confirmed by email) and my account is still listed as free even after signig out and back in. Please help!
My user is chinoparma. I have tried everything and still in shuffle. Paid already. Dissapoonting. What do i do?
Try to get Spotify Family, but I don't receive the email from the administrator (my husbond). We've tried several times and to different e-mail adresses, but nothing happens. What's wrong??
I had an account with my credit card, but I bought a spotify card, when I tried to change it my account did not recognize it, and I cancelled my account but now I cannot enter eventough I have a few days to contiinue with premium. please help!!
Hi all, I cannot, for love nor money, connect my Spotify account to Facebook. I've been Googling and following various bits of advice and suggestions from people saying they've found the answer, but nothing works. My Spotify email address is differen...
So I have two questions. First one: are we supposed to get charged every month after subscription, or is it only at the beginning of each period? In December, I subscribed for the .99 plan and have not been charged every month. I just want to make su...
Hi, I recently finished up a free trial and cancelled it in order to not be charged $9.99. I wanted to get premium again, with the U.S. student discount, but I am unable to access it anymore. I already qualified for the discount in the past (a few mo...
HiUpgraded to family but no option to add family members appearing in account settings? Account info says My subscription is now a family one. Am I doing something wrong?
Hey guys, I currently have a basic account and half way through my Premium trial (as I have been waiting for my mobile network to resolve an issue so I can get a free 24 month Premium subscription with them). What would be the best way to go obut get...