Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Trying to get Premium again, so I go to the subscription-page.The page shows only number 1 on the senter of the page.When I press "SUBSCRIBE", I'm just resent to the same page, and nothing happends. What to do?
Hello, I'm subscribed to the Premium service, however in the client it shows Spotify Free and plays ads.My account online says Premium, and I have reinstalled Spotify, and relogged my account with no success. Can someone check my account to make sure...
I cancelled my subscription within the initial free trial period and today i received email saying that i have been charged. How is this possible?? How can i contact spotify to resolve this issue? There isnt any contact details to be able to contact ...
hi my name is tommy i've baught a spotify gift card today and everytime i try to redeem the code it says "Unfortunately this Premium code does not seem to be valid. Try again or contact customer service." can anyone help me with this issue ?
So i've just recently cleared my 3 devices synced and tried to sync my galaxy s5, im still getting the error. Even after uninstalling the app and reinstalling. Any help on this? I've tried this link below already. https://www.spotify.com/us/account/o...
Hello,I cancelled my subscription a fewdays ago but seems like nothing happened because you've charged me 9,99€ and I have had to cancel today again.How can I get my money back?Thanks,Jessica.
I have two spotify accounts and I want to delete my old account as my new account won't connect to my Facebook as my old spotify account is automatically connected.
I've been using spotify for about a year now, but this past semester I was studying abroad in Uruguay so I wasn't able to use spotify while I was in Uruguay. Now I'm back in the United States but it won't let me play music because it says "This track...
So I was trying to google a solution for an easy way to use my Facebook/Spotify account for PS4 and couldn't manage to do it because I have an issue. I registered my account with an E-Mail address I have no idea what the password is - so I went on Fa...
can't loggin or change my password, you spotify don't send me the password reset mail. so im stuck... it's on this username: stickan1 error: 410
Guten Tag, ich hatte immer Spotify Premium. Nun war mein Abo erhältlich Warum immer am 29. März beendet. Wenn ich nun auf aktualisieren klicke kommt ein roter Balken mit Einer 1 drin. Ich kann nicht updaten. Ich kann nirgendwo erhältlich Aber meine B...
I took the great offer of $.99 for 3 months but I saw in my account that I was charged $10 for the premium subscription. I was told that if I cancelled my subscription by March 31st I would not be charged S10. It seems a lot of people are having the ...
I'm trying to log in to my Spotify, it has been a few years so I was a little shaky on the details. I attempted to make a new account with my currently in use E-mail address, but it says that E-mail is already in use. So, I tried to get a password Re...
Hello, I need some help. I would like to unsubscribe from my premium account. But, when I get to the "Manage subscription" section, I can't unsubscribe, there's no button under the "Subscription" title. It's written : "Your Spotify Premium subscripti...
Hey!I'm using spotify in my iPod Touch and I was adding music to listen to in the offline mode but it just stopped syncrhonizing. I already check and the limit of songs in the offline mode which is like 3300 and I just have 1600 until now. Do you kno...
Is it possible, to use spotify in china with a german spotify account? does the great firewall block this?
I get paid on the 4th of each month. Please remove the fee on the 5th and there will be no problem. I did not realize that I had not paid for the first 6 months. I was under the impression thatI had paid for 6 months. How much is your monthly rate! S...
Spotify, I've been an evangelist for your product. I love it, and I've told all of my friends to sign up, but it really pains me to say that your search feature is **bleep**ing hurrendous, and it hasn't gotten any better. I search "kanyewest" and you...
I just downloaded the spotify app from the chromestore onto my chromebook, and created an account. I went to the bottom and clicked follow and when i went to search for a user to follow it says "There are no more friends to show at this time". It kee...