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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4448 Views
  • 0 replies
  • 9 likes
  • Security
  • 4448 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463573 Views
  • 974 replies
  • 110 likes
  • Account
  • 463573 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205150 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205150 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112918 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112918 Views
  • 72 replies
  • 12 likes

subscription Payment

I just recently bought Spotify premium on my Apple device because of the holiday deal, but I didn't get the deal it charged me for the normal price.

  • Newbie
  • I just recently bought Spotify premium on my Apple device because of the holiday deal, but I didn't get the deal it charged me for the normal price.
  • MattSuda
  • Spotify Star
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Voucher misunderstanding

Hi all,
My voucher says it was a $72 voucher. I was hoping to use this to purchase the holiday deal and also use it to buy a month here or there. I didn't realise that when I typed it the code that it would automatically start a subscription. K though...

  • Casual Listener
  • Hi all,<br>My voucher says it was a $72 voucher. I was hoping to use this to purchase the holiday deal and also use it to buy a month here or there. I didn't realise that when I typed it the co...
  • MichaelW
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 174 Views
  • 1 replies
  • 0 likes

Lied to

Got email from Beep audio which i bought to use spotify. It doesnt work without premium. I told them and they sent email about the .99 cent 3 month offer. Not until after i have purchased the spotify site transaction page says im being charger 10x th...

  • Visitor
  • Got email from Beep audio which i bought to use spotify. It doesnt work without premium. I told them and they sent email about the .99 cent 3 month offer. Not until after i have purchased the spotify...
  • Jordi
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Just want free

Hi there all i want is just free i don'nt want to pay every month.Thanks.

  • Casual Listener
  • Hi there all i want is just free i don'nt want to pay every month. Thanks.
  • Jordi
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Spotify Premium Trial Glitched?

So here's what happened, I would like to sign up for Premium using the $0.99/3months promotion thing, but it turns out it's not valid for Canadian accounts. I then decided I'll just go for the free month trial, but whenever I click it, I just get red...

  • Music Fan
  • So here's what happened, I would like to sign up for Premium using the $0.99/3months promotion thing, but it turns out it's not valid for Canadian accounts.   I then decided I'll just go for...
  • SpotifyNH
  • Casual Listener
  • 269 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 269 Views
  • 3 replies
  • 0 likes

Solved!! free trial ended and automatically charged, help!

i know the free trial ends and immediately begins charging you for premium, but i forgot to cancel my subscription and it just charged me a few minutes ago. is there any way i can cancel my premium and get my money back?

  • Newbie
  • i know the free trial ends and immediately begins charging you for premium, but i forgot to cancel my subscription and it just charged me a few minutes ago. is there any way i can cancel my premium a...
  • JoeThomas
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Solved!! Special offer Premium upgrade doesn't allow me to add 50% reduced rate family members?

We wanted to add one or two more members to the account so that we don't keep "stealing" Spotify from each other (!!) within the family, but as we already have a free Premium upgrade through a special code when we took out a Sunday Times (in the UK) ...

  • Newbie
  • We wanted to add one or two more members to the account so that we don't keep "stealing" Spotify from each other (!!) within the family, but as we already have a free Premium upgrade through a specia...
  • JoeThomas
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family with student discount

I already get 50% discount for being a student. Will I lose that if I upgreade to family?

  • Casual Listener
  • I already get 50% discount for being a student. Will I lose that if I upgreade to family?
  • JoeThomas
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • 523 Views
  • 1 replies
  • 0 likes

Can't Cancel My Sub You *insert rude word(s) here*

everytime I try to cancel i get an error. The error message directs me nowhere but the help page. The help page is a cesspool of garbage with no results. I can't submit my error trhough the contact spotify option because my error message does not giv...

  • Newbie
  • everytime I try to cancel i get an error. The error message directs me nowhere but the help page. The help page is a cesspool of garbage with no results. I can't submit my error trhough the contact s...
  • JoeThomas
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 182 Views
  • 1 replies
  • 0 likes

Student + 1-month-for-3

Anyone know if I can stack the 1 month get 2 free offer (@9.99 1 time payment) with the normal 50% off for students? Can do either individually but can't see any way to stack them

  • Newbie
  • Anyone know if I can stack the 1 month get 2 free offer (@9.99 1 time payment) with the normal 50% off for students?   Can do either individually but can't see any way to stack them 😞
  • OviiiOne
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Holiday Offer

I recently signed up for premium (literally 30 minutes ago), expecting to get the $.99 for 3 months deal. Instead I was charged the full $30.00 for 3 months. I have never had premium, either on trial or paid, and am very disgruntled. I need to know i...

  • Casual Listener
  • I recently signed up for premium (literally 30 minutes ago), expecting to get the $.99 for 3 months deal. Instead I was charged the full $30.00 for 3 months. I have never had premium, either on trial...
  • OviiiOne
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes

nothing works

Ive been trying to cancel my spotify premium subscription for a few weeks now with no sucess. There is no view options under my manage subscription, i combed the forums and found a link to cancel, which led me to the shhh disabled page, tried canceli...

  • Casual Listener
  • Ive been trying to cancel my spotify premium subscription for a few weeks now with no sucess. There is no view options under my manage subscription, i combed the forums and found a link to cancel, wh...
  • mkenny920
  • Newbie
  • 254 Views
  • 3 replies
  • 0 likes
  • 254 Views
  • 3 replies
  • 0 likes

Solved!! Holiday offer

Trying to sign up for holiday offer. I'm still getting 9.99 a month. How can I sign up for the holiday one.

  • Newbie
  • Trying to sign up for holiday offer. I'm still getting 9.99 a month. How can I sign up for the holiday one.
  • coley1001
  • Casual Listener
  • 651 Views
  • 6 replies
  • 1 likes
  • 651 Views
  • 6 replies
  • 1 likes

Spotify Account Won't Upgrade to Premium

So I entered my credit card information twice to get the US student discount for the spotify premium upgrade, but my account has not updated yet. Why is this the case, and will I be charged twice because I entered my info in twice?

  • Casual Listener
  • So I entered my credit card information twice to get the US student discount for the spotify premium upgrade, but my account has not updated yet. Why is this the case, and will I be charged twice bec...
  • jruskey
  • Casual Listener
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 157 Views
  • 1 replies
  • 0 likes

New Spotify Premium Account

Hi Spotify! I have a big problem! A few days ago my Facebook account was deactivated for no reasons! No problem for it, I was using only for advertising. But my Premium Spotify is connected with Facebook, so without facebook I can't login into Spotif...

  • Casual Listener
  • Hi Spotify!    I have a big problem! A few days ago my Facebook account was deactivated for no reasons! No problem for it, I was using only for advertising. But my Premium Spotify is co...
  • leobobbylol
  • Casual Listener
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 163 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally purchased premium

HELPCan I get my money back? I did not authorize my daughter to purchase the premium account and she has not used it yet so is there a way to get my $9.99 back?? I have already emailed them multiple times MORE than 24 hours ago and no one has respond...

  • Casual Listener
  • HELP Can I get my money back? I did not authorize my daughter to purchase the premium account and she has not used it yet so is there a way to get my $9.99 back?? I have already emailed them multipl...
  • cee123
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

Solved!! How do i unsubscribe my spotify premium?

Hi! I cant find the button to unsubscribe my spotify premium? Does someone know how to find it? I've noticed that the webpage has been upgraded since i last visited it and now i cant find it! Please help me!

  • Newbie
  • Hi!  I cant find the button to unsubscribe my spotify premium? Does someone know how to find it? I've noticed that the webpage has been upgraded since i last visited it and now i cant find it!&...
  • MattSuda
  • Spotify Star
  • 4016 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 4016 Views
  • 1 replies
  • 0 likes

Upgrade to spotify family does not work

At the moment I have a valid spotify premium account that is payed by credit card. When I go to https://www.spotify.com/de/family/ and try to upgrade my account I always get an error message. The message is either something like "... try again later ...

  • Casual Listener
  • At the moment I have a valid spotify premium account that is payed by credit card. When I go to https://www.spotify.com/de/family/ and try to upgrade my account I always get an error message. The...
  • 227 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 227 Views
  • 0 replies
  • 0 likes

facebook log in

I registered with my facebook account but deleted this account....now everytime i log in on spotify it reactivates my facebook account.....what do i do?

  • Casual Listener
  • I registered with my facebook account but deleted this account....now everytime i log in on spotify it reactivates my facebook account.....what do i do?
  • dotdot
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 319 Views
  • 2 replies
  • 0 likes