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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554859 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131275 Views
74 replies
12 likes
I have allways logged in via my email. But now I have to use my facebook-account, which has the same email. But when I get logged in this is not the same account as the "old" one. I´m still paying to the old account which I can not access. What can I...
I have allways logged in via my email. But now I have to use my facebook-account, which has the same email. But when I get logged in this is not the same account as the "old" one. I´m still paying to...
Spotify Star
470 Views
1 replies
0 likes
So my phone turned off and it started back up and when I clicked on spotify it was on the log in screen and I freaked out because I literally forgot the username and email I had it under .
So my phone turned off and it started back up and when I clicked on spotify it was on the log in screen and I freaked out because I literally forgot the username and email I had it under .
Spotify Star
299 Views
1 replies
0 likes
I have an iPhone 5, running iOS7.1.2 and am a Premium Spotify member. My phone battery died while I was listening music through the app, and when I plugged my phone back in to charge and opened my Spotify App, I was logged out of my account. I logged...
I have an iPhone 5, running iOS7.1.2 and am a Premium Spotify member. My phone battery died while I was listening music through the app, and when I plugged my phone back in to charge and opened my Sp...
Spotify Star
402 Views
1 replies
0 likes
Hello! So I bought premium with USA credit card and I wanna listen to music as Zara Larsson and stuff and it works fine on my computer, but I cannot seem to be able to listen to it when I'm on the phone? Is that something with the artists not allowin...
Hello! So I bought premium with USA credit card and I wanna listen to music as Zara Larsson and stuff and it works fine on my computer, but I cannot seem to be able to listen to it when I'...
Spotify Star
468 Views
1 replies
0 likes
From andrewroseveare enail atjrzim@hotmail.com Language for account has changed from English to Swedish so I can't access my account to change card details, Please fix asap or I will lose access to spotify
From andrewroseveare enail atjrzim@hotmail.com Language for account has changed from English to Swedish so I can't access my account to change card details, Please fix asap or I will lose access to s...
Spotify Star
225 Views
1 replies
0 likes
Hi I'm new to spotify and I'm trying to apply for the studnet discount and everytime i finalize my payment it says processing and then brings me back to the page to restart filling it out. Everything is filled out and I've tried it multiple times and...
Hi I'm new to spotify and I'm trying to apply for the studnet discount and everytime i finalize my payment it says processing and then brings me back to the page to restart filling it out. Everything...
Spotify Star
497 Views
3 replies
0 likes
Wondering if anyone can help.<br>I have gone through the process of trying to add spotify as my entertainment package. I have cancelled my current subscription as required.<br>However, whenever I try to add the new subscription from vodafone - it say...
Wondering if anyone can help.<br>I have gone through the process of trying to add spotify as my entertainment package. I have cancelled my current subscription as required.<br&am...
Newbie
1307 Views
6 replies
0 likes
I recently changed my Facebook e-mail since I log in through this with FB so that I could get my premuim bill sent to the email I actually check. However, when I log onto Spotify and check my account details, it is still using my old email address (t...
I recently changed my Facebook e-mail since I log in through this with FB so that I could get my premuim bill sent to the email I actually check. However, when I log onto Spotify and check my account...
Spotify Star
292 Views
1 replies
0 likes
Hi! The title pretty much sums up my problem - Spotify is allowed on my computer but Facebook isn't, so when I try to log in with my Facebook account, it takes me to an error page. Can I get around this somehow? My Facebook account is paid so I reall...
Hi! The title pretty much sums up my problem - Spotify is allowed on my computer but Facebook isn't, so when I try to log in with my Facebook account, it takes me to an error page. Can I get around t...
Spotify Star
226 Views
1 replies
0 likes
I purchased a new phone Galaxy 5 but my number stayed the same. My Spotify has my member name but my playlist is gone and it says upgrade to premium. I already pay for my account! Help please someone.
I purchased a new phone Galaxy 5 but my number stayed the same. My Spotify has my member name but my playlist is gone and it says upgrade to premium. I already pay for my account! Help please someone.
Community Legend
187 Views
1 replies
0 likes
I'm logged in through facebook, and someone is using my account on another device. Please help
I'm logged in through facebook, and someone is using my account on another device. Please help 😞
Spotify Star
182 Views
1 replies
0 likes
I currently have the $9.99/month premium subscription, but I'm trying to change that to the $4.99 student discount. I logged out of my account, went to the student discount page & clicked "get premium," then logged in. Then it went straight to my acc...
I currently have the $9.99/month premium subscription, but I'm trying to change that to the $4.99 student discount. I logged out of my account, went to the student discount page & clicked "get pr...
Spotify Star
231 Views
3 replies
0 likes
How can I find an actual customer service person to talk to at Spotify? I cancelled premium during my free trial month but now I am getting charged. The plan was to be added to my husband's family plan after the free trial was over, but now I can't g...
How can I find an actual customer service person to talk to at Spotify? I cancelled premium during my free trial month but now I am getting charged. The plan was to be added to my hu...
Spotify Star
196 Views
1 replies
0 likes
Hi I reset my password several times and don't receive any E-Mail with the new link for new logon information. Who can help me (in follow languages possible: english, german and slovak)? Thank you guys. rbatory
Hi I reset my password several times and don't receive any E-Mail with the new link for new logon information. Who can help me (in follow languages possible: english, german and slovak)? Thank ...
Spotify Star
404 Views
3 replies
0 likes
Hi, Since december 2014 my music list is gone. I had a premium account. But when i login now, its empty. All my personal settings are gone. I also have now the option "Upgrade", but a premium member didn't have that. I hope that i can get my list bac...
Hi, Since december 2014 my music list is gone. I had a premium account. But when i login now, its empty. All my personal settings are gone. I also have now the option "Upgrade", bu...
Casual Listener
590 Views
5 replies
0 likes
Hey guys, I am paying over a half year (maybe a full year now) for premium but my account doesnt get access to premium mode. I would love to post you some account informations but this is public and no "service email adress" is provided, so I can't a...
Hey guys, I am paying over a half year (maybe a full year now) for premium but my account doesnt get access to premium mode. I would love to post you some account informations but this is public an...
Spotify Star
161 Views
1 replies
0 likes
Hey Folks! How come people dont find my playlist even if they search for the exact playlists name.Can only my friends (facebook connected friends) find my lists i search-window?
Hey Folks! How come people dont find my playlist even if they search for the exact playlists name. Can only my friends (facebook connected friends) find my lists i search-window?
Spotify Star
972 Views
5 replies
0 likes
Hello, I have just signed up for Premium, and have only just found out that I cant get student discount with my NUS card. Where can I apply this discount? I tried the website's suggestion of using: https://www.spotify.com/uk/student/ But when I click...
Hello, I have just signed up for Premium, and have only just found out that I cant get student discount with my NUS card. Where can I apply this discount? I tried the website's suggestion ...
Spotify Star
158 Views
1 replies
0 likes
Hello guys, first of all, sorry for my bad english. it's not my native language. I have a little Problem. I sign in for Spotify because of the "3 month - 0,99€" offer. I anstalled the Spotify app on my android phone and connect with facebook. sadly m...
Hello guys, first of all, sorry for my bad english. it's not my native language. I have a little Problem. I sign in for Spotify because of the "3 month - 0,99€" offer. I anstall...
Spotify Star
180 Views
1 replies
0 likes
I signed up and payed for one year of Spotify Premium at christmas eve. It was for my dad, which I wrote in the reciever field. I didnt get any premiumcode though. I also mailed your support about this but I didnt get any answere. How do I go about g...
I signed up and payed for one year of Spotify Premium at christmas eve. It was for my dad, which I wrote in the reciever field. I didnt get any premiumcode though. I also mailed your support about th...
Spotify Star
148 Views
1 replies
0 likes
