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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554423 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131232 Views
74 replies
12 likes
i have tried to uppgrade to premium again but it dosen`t work i nid a code but were can i find my code..or do i have to delete spotify and make a new one ??
i have tried to uppgrade to premium again but it dosen`t work i nid a code but were can i find my code..or do i have to delete spotify and make a new one ??
Spotify Star
318 Views
3 replies
0 likes
This morning I filled a form saying that my account was hacked on 26th
December. This account I am talking about is not this one I am writing
from.
I am still waiting for the Support System to answer me,
delete the information of the hacker and give m...
This morning I filled a form saying that my account was hacked on 26th December. This account I am talking about is not this one I am writing from.<BR />I am still waiting for the Support Syste...
Spotify Star
487 Views
4 replies
0 likes
I tried upgrading my premium account to a family premium account but they notified me something saying "You do not currently have a payment provider conncected to your account". I have been a premium member for a few months already and keyed in my ca...
I tried upgrading my premium account to a family premium account but they notified me something saying "You do not currently have a payment provider conncected to your account". I have been a premium...
Spotify Star
193 Views
1 replies
0 likes
I don't understand: why can I use a Spotify giftcard to pay for my upgrade from Unlimited tot Premium? Ik have received €120 in giftcrads for this and I want to use them to pay for a full year iof Premium Spotify. When typing the code from the backsi...
I don't understand: why can I use a Spotify giftcard to pay for my upgrade from Unlimited tot Premium? Ik have received €120 in giftcrads for this and I want to use them to pay for a full year iof Pr...
Spotify Star
420 Views
4 replies
0 likes
Hello! I found out yesterday that my spotify account has been hacked. Someone is using it, deleting my playlists, changing email and passwords, etc etc. How do I get it back? (I can't reset the pw cause of mail change, and I cant reset mail cause of ...
Hello! I found out yesterday that my spotify account has been hacked. Someone is using it, deleting my playlists, changing email and passwords, etc etc. How do I get it back? (I can't re...
Spotify Star
346 Views
2 replies
0 likes
There is no button or something else under "Konto" and "Abonnement verwalten" to unsubscribe from premium. What can I do? There is just the message "Dein Spotify Premium Abonnement wird am 2015-01-24 automatisch verlängert. Ab diesem Zeitpunkt zahlst...
There is no button or something else under "Konto" and "Abonnement verwalten" to unsubscribe from premium. What can I do? There is just the message "Dein Spotify Premium Abonneme...
Spotify Star
425 Views
2 replies
0 likes
I have moved from the US to the UK, and Spotify has quit working for me. When going to update my account, the country option that I was given was France (and, curiously, the Month for my Birthdate was in some Russian-based language). I am unable to c...
I have moved from the US to the UK, and Spotify has quit working for me. When going to update my account, the country option that I was given was France (and, curiously, the Month for my Birthdate wa...
Casual Listener
423 Views
4 replies
0 likes
Suddenly Spotify doesn't recognise my login. I have tried to reset my password but email not arriving.Checked spam and email address all OK.Plus an iPad looked like it was using my account earlier yet I do not own one. Have I been compromised? Error ...
Suddenly Spotify doesn't recognise my login. I have tried to reset my password but email not arriving. Checked spam and email address all OK. Plus an iPad looked like it was using my account ...
Casual Listener
319 Views
2 replies
0 likes
Hi.. I have payed 99 Danske kroner for 1 FREE month trial on Spotify.. I need my money back. ASAP please.
Hi.. I have payed 99 Danske kroner for 1 FREE month trial on Spotify.. I need my money back. ASAP please.
Spotify Legend
196 Views
1 replies
0 likes
hello i have had a premium account with spotify since july ,where i have payed 9.99 per month ,for some reason it said i was only on a free subscription ,i have upgraded to a premium account (which i thought i was on ) i am now paying 12.99 and its w...
hello i have had a premium account with spotify since july ,where i have payed 9.99 per month ,for some reason it said i was only on a free subscription ,i have upgraded to a premium account (which i...
Community Legend
217 Views
1 replies
0 likes
Hi, I’ve been having difficulties getting Spotify with student discount. I go through clicking the student discount option, entering my password again and it pops us this message " This feature is currently unavailable". I have tried several things t...
Hi, I’ve been having difficulties getting Spotify with student discount. I go through clicking the student discount option, entering my password again and it pops us this message " This fe...
Regular
708 Views
8 replies
0 likes
I cant unsubscribe from premium, the page im directed to are to showing any unsubscribe alternatives
I cant unsubscribe from premium, the page im directed to are to showing any unsubscribe alternatives
Spotify Star
272 Views
1 replies
0 likes
I have always been a free account holder as far as I can recall, although I have bought a day pass once 4 or 5 years ago. I can understand why you want to stop people from abusing the free trials, but sending an alert to my phone with a "merry xmas, ...
I have always been a free account holder as far as I can recall, although I have bought a day pass once 4 or 5 years ago. I can understand why you want to stop people from abusing the fre...
Spotify Star
261 Views
1 replies
0 likes
Hi!#GiftCard, I bought a gift card, but if I want to redeem it I get an error message "your premium code is not valid in your country"#GiftCart Pls help! THX! P.
Hi!#GiftCard, I bought a gift card, but if I want to redeem it I get an error message "your premium code is not valid in your country"#GiftCart Pls help! THX! P.
Regular
1287 Views
15 replies
0 likes
Acabo de suscribirme al modo premium tras pinchar en un banner, que me decia que ahora podia hacerme premium y disfrutar de 3 meses por solo 0,99. Cual es mi sorpresa que cuando me registro y pago, en el recibo pone que me han cobrao 9,99 EUROS!!!!!!...
Acabo de suscribirme al modo premium tras pinchar en un banner, que me decia que ahora podia hacerme premium y disfrutar de 3 meses por solo 0,99. Cual es mi sorpresa que cuando me registro y pago, e...
Community Legend
2226 Views
12 replies
1 likes
Hi Spotify, I submitted an enquiry (Spotify Case #02219901) on 26th December 2014 but haven't received a reply from the Support team. Would anyone here be able to help me with my case? I lost all of my playlists when I tried to delete Spotify from my...
Hi Spotify, I submitted an enquiry (Spotify Case #02219901) on 26th December 2014 but haven't received a reply from the Support team. Would anyone here be able to he...
Spotify Star
220 Views
1 replies
0 likes
Hi, I can't get this promotion. Each time I do click on the link it directly redirects me to the payment page, and the amount is 9,99€/month. There's any problem/limitation with my account?? Thanks a lot, Ernesto.
Hi, I can't get this promotion. Each time I do click on the link it directly redirects me to the payment page, and the amount is 9,99€/month. There's any problem/limitation with my account...
Community Legend
595 Views
5 replies
1 likes
Community Legend
469 Views
9 replies
0 likes
Have 2 gift cards purchased in Australia, neither working. Both activated. Tried contacting Spotify, no response and store will do nothing. Any ideas?
Have 2 gift cards purchased in Australia, neither working. Both activated. Tried contacting Spotify, no response and store will do nothing. Any ideas?
Spotify Star
507 Views
7 replies
0 likes
Hello I have been in contact with a Spotify representative for nearly a month now and my original issue was never solved. On Dec. 7th I purchased a premium account with your compan and later learned that your company was offering a 3 months of premiu...
Hello I have been in contact with a Spotify representative for nearly a month now and my original issue was never solved. On Dec. 7th I purchased a premium account with your compan and later lea...
Spotify
288 Views
2 replies
0 likes
