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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 413475 Views
  • 965 replies
  • 108 likes
  • Account
  • 413475 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1180503 Views
  • 119 replies
  • 115 likes
  • Account
  • 1180503 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101245 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101245 Views
  • 68 replies
  • 10 likes

money is taken fore wrong accont

My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i dont uee. Becase on my faceboook spotyfi i dont have ...

  • Newbie
  • My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i do...
  • Grace
  • Spotify
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Gift Card Issues

I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.

  • Newbie
  • I redeemed my 30 dollar gift card and was not given the option for 3 months,was automatically given 6 months,how do i get the 3 months I wanted,do i cancel my subscription.
  • Grace
  • Spotify
  • 267 Views
  • 3 replies
  • 0 likes
  • Account
  • 267 Views
  • 3 replies
  • 0 likes

My Spotify Premium Isn't Working on My iPhone

My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?

  • Newbie
  • My app upgraded on my iPhone, but now it's saying I'm not premium. I tried logging in and out, but that didn't work either. Thoughts?
  • kbrooksc
  • Community Legend
  • 3107 Views
  • 1 replies
  • 0 likes
  • 3107 Views
  • 1 replies
  • 0 likes

Problem with student discount..

I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount. -I entered my information and when i was promted that my information needed to be verified I was taken to a differ...

  • Newbie
  • I just learned about the student discount. I'm already a premium member and went through the steps to sign up for the student discount.   -I entered my information and when i was promted tha...
  • Ashes873
  • Newbie
  • 419 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 419 Views
  • 4 replies
  • 0 likes

Student discount disappeared

I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why and be refunded. Every other month I've been charge...

  • Casual Listener
  • I have had Student discount on my account via Virgin mobile for a while now. It's one of the only reasons I pay for premium. However, this month I was charged at the full rate and I want to know why ...
  • Squiz
  • Casual Listener
  • 205 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 205 Views
  • 2 replies
  • 0 likes

I can't pay Premium from México

I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I had to enter my account and do it manually. That w...

  • Casual Listener
  • I'm from México and I can't pay Spotify Premium with my debit card (Santander). I've already paid Premium before with my bank account, but everytime I had to repay it the charge wasn't automatic so I...
  • Adam
  • Roadie
  • 601 Views
  • 3 replies
  • 0 likes
  • 601 Views
  • 3 replies
  • 0 likes

Solved!! Frank Zappa's songs with length greater than 10 minutes removed?

I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with more than 10 minutes have been removed. I was wonde...

  • Regular
  • I know that Spotify does not grant the availabilyty of all tracks at all times, but I'm a huge Zappa fan and, if I'm not wrong, sometime in between last 30 days I noticed that ALL Zappa's songs with ...
  • pecão
  • Regular
  • 990 Views
  • 10 replies
  • 0 likes
  • Free
    Other
    Premium
  • 990 Views
  • 10 replies
  • 0 likes

Users logged in my spotify via facebook

Hi, My account is logged in via Facebook on multiple devices. How can I log all users out so only my device will be logged in? Regards Matt

  • Newbie
  • Hi,   My account is logged in via Facebook on multiple devices.  How can I log all users out so only my device will be logged in?   Regards Matt
  • Peter__
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
  • 137 Views
  • 1 replies
  • 0 likes

Lost Premium Account

I had premium for about 1/2 years but recently my subscription cancelled without my knowledge, there were sufficient funds in my account (as far as I'm aware), just wondering if this has been a common problem and can it be fixed? Thanks.

  • Casual Listener
  • I had premium for about 1/2 years but recently my subscription cancelled without my knowledge, there were sufficient funds in my account (as far as I'm aware), just wondering if this has been a commo...
  • Peter__
  • Community Legend
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

How many subscriptions nesscary for Spotify Connect?

Hi! If I would have 5 Android devices in my house I use as multi room Spotify Connect destinations. And I have 2 iPhones in my house to control any of those 5 devices. Will I only need 2 premium subscriptions on the 2 iphones that I use for controlin...

  • Casual Listener
  • Hi!   If I would have 5 Android devices in my house I use as multi room Spotify Connect destinations. And I have 2 iPhones in my house to control any of those 5 devices.   Will I ...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 187 Views
  • 1 replies
  • 0 likes

favorites and playlists gone

I tried the steps in the 'solved' thread but they didn't work. ?. Help me please

  • Regular
  • I tried the steps in the 'solved' thread but they didn't work. ?. Help me please
  • laydowndelivery
  • Regular
  • 606 Views
  • 10 replies
  • 0 likes
  • Account
    Free
    Login
  • 606 Views
  • 10 replies
  • 0 likes

Problem with login

Hi, I use to connect to Spotify through my facebook credentials. I've changed my facebook password yesterday. Trying to connect to Spotify now, they told me my password is incorrect, and turned me to offline mode. When I try to connect with my new fa...

  • Casual Listener
  • Hi,   I use to connect to Spotify through my facebook credentials.   I've changed my facebook password yesterday.   Trying to connect to Spotify now, they told me my passwo...
  • NMagain
  • Casual Listener
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Please Help - Who To Follow

HI, I'm an unlimited user and I would like to know how to turn off this "who to follow" option. Each time I log in, it asks me to follow bands who have no relation to what I'm listening to. The most common band I am asked to follow is One Direction. ...

  • Music Fan
  • HI,   I'm an unlimited user and I would like to know how to turn off this "who to follow" option.  Each time I log in, it asks me to follow bands who have no relation to what I'm listenin...
  • atomaweapon
  • Casual Listener
  • 456 Views
  • 2 replies
  • 3 likes
  • 456 Views
  • 2 replies
  • 3 likes

Solved!! Completely Wiped Starred Playlist..

I recently copied and dragged everything in my "Starred" playlist onto the "Songs" section seeing as how the starred playlist is no longer being emphasized in the new Spotify, and saving songs is. I started using the starred playlist as sort of a rec...

  • Casual Listener
  • I recently copied and dragged everything in my "Starred" playlist onto the "Songs" section seeing as how the starred playlist is no longer being emphasized in the new Spotify, and saving songs i...
  • EpicEd
  • Casual Listener
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

My account seems erased

I logged in to Spotify this morning, like I usually do. But it started up in offline mode, so I could only listen to a few of my songs. I closed out spotify and restarded, but when the application opened back up all my songs, playlists etc were gone,...

  • Newbie
  • I logged in to Spotify this morning, like I usually do. But it started up in offline mode, so I could only listen to a few of my songs. I closed out spotify and restarded, but when the application op...
  • Peter__
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Help changing credit card!!

I need to change my payment information since the card register was stolen, I understand I have to cancel my account ? how's that??

  • Newbie
  • I need to change my payment information since the card register was stolen, I understand I have to cancel my account ? how's that??
  • Peter__
  • Community Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Changing country disables adding payment method

Hi, I'm currently registered in USA for Spotify Unlimited. I'm trying to change my country to Bulgaria but it seems the #change-country page has a bug: When I select Bulgaria it hides the "add new payment" forms so I cannot add a new payment that wil...

  • Newbie
  • Hi,   I'm currently registered in USA for Spotify Unlimited. I'm trying to change my country to Bulgaria but it seems the #change-country page has a bug: When I select Bulgaria it hides th...
  • Peter__
  • Community Legend
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Spotifyglobal/r

So i just checked my back account and noticed that i have two transactions comming from Spotify this month. One for my montly subscription and one for something called "U.K., Spotifyglobal/r"?. The amount of money is only reserved but i would still l...

  • Newbie
  • So i just checked my back account and noticed that i have two transactions comming from Spotify this month. One for my montly subscription and one for something called "U.K., Spotifyglobal/r"?. The a...
  • Helena123
  • Casual Listener
  • 403 Views
  • 4 replies
  • 0 likes
  • 403 Views
  • 4 replies
  • 0 likes

Solved!! missing playlist and no more premium account

Hi, It has been 9 days since I reported my problem on the online contact form (# 01395334: Account questions ref:_00DD0pxIW._500D0bz7Id:ref) and I haven't had any response. I read all topics existing on the subject in this forum, I posted a message h...

  • Regular
  • Hi, It has been 9 days since I reported my problem on the online contact form (# 01395334: Account questions ref:_00DD0pxIW._500D0bz7Id:ref) and I haven't had any response. I read all t...
  • lginoux
  • Regular
  • 696 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 696 Views
  • 6 replies
  • 0 likes