already used your trial

When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.

• tlgtrn
• Newbie
• When I register for the 30 day trial, it says I have already used 30 day trial. But I was seeing all the commercials between songs and also on the screen.
• 2014-01-27 9:20:42 AM
• 2014-01-27 12:37:54 PM
• Peter__
• Community Legend
• 437 Views
• 1 replies
• 0 likes

Got unlimited instead of premium by accident

I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I can get my plan changed to one month of premium? I h...

• atvboy00
• Newbie
• I got a $10 gift card, and I meant to buy premium since im an phone iOS user, and I bought 2 months of unlimited by accident. It's as good as useless to me, and I was wondering if there was a way I c...
• 2014-01-27 9:36:05 AM
• 2014-01-27 12:37:25 PM
• Peter__
• Community Legend
• 262 Views
• 1 replies
• 0 likes

Premium account hijacked but got it back. Now my account is a free account.

As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account. I would like to get my premium account restarted/rebooted/resuscitates Thanks for the help in advance

• rantlar
• Casual Listener
• As stated in the subject description. Had premium. Got hijacked. Problem was fixed but now my account is a free account.   I would like to get my premium account restarted/rebooted/resuscita...
• 2014-01-27 10:24:05 AM
• 2014-01-27 12:35:19 PM
• Peter__
• Community Legend
• 178 Views
• 1 replies
• 0 likes
• Premium

Application won't let me log in

When I try to log in through the application via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail address isn't registered. I tried creating a new account, bu...

• rocio_f
• Newbie
• When I try to log in through the application  via facebook, I can't because the facebook button is gone. If I try to log in inputting my facebook mail and password, it tells me that the mail a...
• 2014-01-27 11:20:13 AM
• 2014-01-27 12:26:29 PM
• Peter__
• Community Legend
• 2203 Views
• 1 replies
• 0 likes

White Screen

When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created another account that I was able to use on the iphone but...

• Beejai
• Newbie
• When I try to use my account on my iphone it just goes to a white screen. I have deleted and reloaded it dozens of times. No joy. I can use my account on my laptop no problem and I have created anoth...
• 2014-01-27 12:07:01 PM
• 2014-01-27 12:22:59 PM
• Peter__
• Community Legend
• 289 Views
• 1 replies
• 0 likes
• Account
  Login

Constant 0 minutes left on Spotify

I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even listend to music. I'm sure no one else is using my accou...

• mvanluijk
• Newbie
• I haven't listen to music on spotify for over a week now. Every time I log in, it says my time is up, and that I have exceeded my 10 hour time limit. But this is impossible, since I havent even liste...
• 2012-05-28 10:59:48 AM
• 2014-01-27 12:13:57 PM
• Joe
• Community Legend
• 2234 Views
• 10 replies
• 1 likes

MY ACCOUNT WAS Disabled

• fangtuurnala
• Newbie
• 2014-01-27 2:37:52 AM
• 2014-01-27 2:46:50 AM
• Joe
• Community Legend
• 242 Views
• 1 replies
• 0 likes

Being charged for account I have no access to

I drunkly created an account on my phone and put my card in there.... Now I don't remember the username or email I use. I was already charged for another month of service. How can I locate my account?

• imAdash
• Newbie
• I drunkly created an account on my phone and put my card in there....   Now I don't remember the username or email I use.  I was already charged for another month of service.  How ...
• 2014-01-26 11:34:52 PM
• 2014-01-26 12:02:27 AM
• Christoffer
• Community Legend
• 258 Views
• 1 replies
• 0 likes

Trying to buy premium using the /student page but getting an error

Hi there, I'm trying to upgrade my spotify account to premium using my NUS card however which I entered correctly and that worked. However it keeps asking me to confirm my facebook account. When I try to confirm my facebook account it just redirects ...

• prentice
• Newbie
• Hi there,   I'm trying to upgrade my spotify account to premium using my NUS card however which I entered correctly and that worked. However it keeps asking me to confirm my facebook account...
• 2014-01-26 10:56:00 PM
• 2014-01-26 11:02:15 PM
• Peter__
• Community Legend
• 249 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

frustrating....

hello, 24-01-2014 i bought giftcard online on my iphone, afther 3 hours of trouble to log in spotify on my mobile i put in the code and it i had the ONLY option to choose unlimted.................. i thought oke? maybe it i click next i can get premi...

• Tom1993
• Casual Listener
• hello,   24-01-2014 i bought giftcard online on my iphone, afther 3 hours of trouble to log in spotify on my mobile i put in the code and it i had the ONLY option to choose unlimted............
• 2014-01-26 3:24:03 PM
• 2014-01-26 4:44:20 PM
• Joe
• Community Legend
• 274 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription
  Unlimited

Some radio stations are not working

Hi, When I use Spotify Radio, radio stations based on some artists work others do not work. When I try to select the non working radio stations I get this message: "Sorry this radio station cannot be started. Please try with something else". Does any...

• Esben
• Music Fan
• Hi,   When I use Spotify Radio, radio stations based on some artists work others do not work. When I try to select the non working radio stations I get this message: "Sorry this radio s...
• 2014-01-18 6:29:55 PM
• 2014-01-26 2:41:26 PM
• Esben
• Music Fan
• 255 Views
• 2 replies
• 0 likes
• Other

Change user name

i created a User Name when testing spotify; i now want to move to a premium Account, at the same time Creating a New User Name and without Losing My playlists... is it possible?

• kilstefra
• Casual Listener
• i created a User Name when testing spotify; i now want to move to a premium Account, at the same time Creating a New User Name and without Losing My playlists... is it possible?
• 2014-01-12 5:13:21 PM
• 2014-01-26 1:11:56 PM
• kilstefra
• Casual Listener
• 349 Views
• 3 replies
• 0 likes

signed up with facebook and i want to deleted the facebook

i want to keep spotify account i signed up with using facebook and now i want to delete my facebook

• user-removed
• Visitor
• i want to keep spotify account i signed up with using facebook and now i want to delete my facebook
• 2014-01-26 8:58:18 AM
• 2014-01-26 12:17:05 PM
• Peter__
• Community Legend
• 207 Views
• 1 replies
• 0 likes

Not sure where to put this, but the CONTACT FORM is almost impossible to find. Link provided below.

I'm not sure if this is a bug or not, but it's almost impossible to find the contact form for contacting support when you have an issue that isn't answered by the help documents and needs to be discussed directly with support (eg closing a facebook-a...

• snipergirl
• Newbie
• I'm not sure if this is a bug or not, but it's almost impossible to find the contact form for contacting support when you have an issue that isn't answered by the help documents and needs to be discu...
• 2014-01-26 4:11:32 AM
• 939 Views
• 0 replies
• 4 likes
• Account
  Login
  Other
  Subscription

Help: redeem 6 month vs Premium.

Hello, <br>I just reactivated my Spotify 5 mns ago. It didn't display the Premium option on the page, I could only "select" where it said 6 months. <br>I need to switch to the premium account. <br>Anyone?

• Olidups
• Casual Listener
• Hello, &lt;br&gt;I just reactivated my Spotify 5 mns ago. It didn't display the Premium option on the page, I could only "select" where it said 6 months. &lt;br&gt;I need to switch to...
• 2014-01-25 11:29:28 PM
• 2014-01-26 3:07:04 AM
• Peter__
• Community Legend
• 281 Views
• 1 replies
• 0 likes
• Account

Problemas de pagos

No se si tengo 2 cuantas por que ase como un mes me robaron mi telefono y me lo remplazaron y tube que bajar de Nuevo mi app de spotify y ahora el 11/29/13 se cobra rob 2 veces que ago para saber si en 2 cuantas esta mi número de tarjeta

• Lu3g
• Casual Listener
• No se si tengo 2 cuantas por que ase como un mes me robaron mi telefono y me lo remplazaron y tube que bajar de Nuevo mi app de spotify y ahora el 11/29/13 se cobra rob 2 veces que ago para saber si...
• 2013-12-13 2:45:35 PM
• 2014-01-26 3:06:11 AM
• Peter__
• Community Legend
• 366 Views
• 4 replies
• 0 likes