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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 334558 Views
  • 890 replies
  • 105 likes
  • Account
  • 334558 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147646 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147646 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85979 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85979 Views
  • 68 replies
  • 9 likes

Solved!! Payment problem via Facebook

ok so im trying to buy a subscription again i click premium at the top get premium then i click confirm purchase ..it then says processing and proceeds to ttake me to MY facebook page and asks for a password i put it in and it takes me back to the co...

  • Casual Listener
  • ok so im trying to buy a subscription again   i click premium at the top   get premium   then i click confirm purchase ..it then says processing and proceeds to ttake me to...
  • Thedev
  • Community Legend
  • 282 Views
  • 6 replies
  • 0 likes
  • 282 Views
  • 6 replies
  • 0 likes

please help me!! billing on unknown account

Hello, I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had for trials and what not and do not know how to reach a human to speak...

  • Newbie
  • Hello,    I am being billed for spotify on my debit card, but cant figure out what account is being billed, ive logged into spotify using every possible username i could have ever had f...
  • Taylor
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Not receiving reset password email + can't access on android app

Hey, Im not receiving reset password email! +can't access on android appPlease help

  • Visitor
  • Hey, Im not receiving reset password email! +can't access on android app Please help
  • Taylor
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 201 Views
  • 1 replies
  • 0 likes

All of my playlists are gone

When I signed into spotify today, spotify told me that I was a new user and now all my playlists are gone...

  • Newbie
  • When I signed into spotify today, spotify told me that I was a new user and now all my playlists are gone...
  • Taylor
  • Community Legend
  • 143 Views
  • 1 replies
  • 1 likes
  • Account
  • 143 Views
  • 1 replies
  • 1 likes

Solved!! premium not working.

Hi! I have had premium for a couple of month and paid every month - and suddenly I have free. The last withdrawn from my account was 4th of sept

  • Casual Listener
  • Hi!   I have had premium for a couple of month and paid every month - and suddenly I have free. The last withdrawn from my account was 4th of sept
  • lagepersson
  • Casual Listener
  • 158 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 158 Views
  • 2 replies
  • 0 likes

Please help...I believe somone has hacked or hijacked my spotify account.

I had not been able to see my library for the last couple days and out of nowhere I download spotify and notice someone has hacked into and is downloading random **bleep**. I don't listen to most of the stuff they do and have downloaded things the la...

  • Newbie
  • I had not been able to see my library for the last couple days and out of nowhere I download spotify and notice someone has hacked into and is downloading random **bleep**.  I don't listen to mo...
  • Thedev
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 140 Views
  • 1 replies
  • 0 likes

Trial Upgrade- not synced to iphone

Hi, I downloaded Spotify app on to my iphone, and it says its a 48 hour trial. I have been online and upgraded to the 30 days extended premium trial & given my card details etc, however when i go on to my iphone- it still shows as having '48 hours re...

  • Casual Listener
  • Hi, I downloaded Spotify app on to my iphone, and it says its a 48 hour trial. I have been online and upgraded to the 30 days extended premium trial & given my card details etc,  however whe...
  • meahtenoha
  • Spotify
  • 234 Views
  • 6 replies
  • 0 likes
  • 234 Views
  • 6 replies
  • 0 likes

Solved!! Accidently deleted my starred playlist with over 4,000 tracks

Being the idiot I am I mistakingly deleted all my starred track via a ctrl+A and Ctrl+D accidental keystroke. I was looking for a command that used to be in spotify before the last major update and somehow struck the keys in that order. Just like tha...

  • Casual Listener
  • Being the idiot I am I mistakingly deleted all my starred track via a ctrl+A and Ctrl+D accidental keystroke.   I was looking for a command that used to be in spotify before the last major u...
  • Shatter_Force
  • Casual Listener
  • 226 Views
  • 2 replies
  • 0 likes
  • Account
  • 226 Views
  • 2 replies
  • 0 likes

Premium Account Hacked

Hi. My Spotify Premium account has been hacked. The reason I know this is because my reset password no longer works and my password doesnt work. Please can you investigate this pressing issue. Please also address the fact that this is not the first n...

  • Regular
  • Hi. My Spotify Premium account has been hacked. The reason I know this is because my reset password no longer works and my password doesnt work. Please can you investigate this pressing issue. Please...
  • meahtenoha
  • Spotify
  • 544 Views
  • 9 replies
  • 0 likes
  • Premium
    Security
  • 544 Views
  • 9 replies
  • 0 likes

Program problems!!!

I've been having a problem with Spotify closing out on my macbook while perfoming tasks such as deleting songs from playlists or moving songs from artist pages to playlists. These are simple tasks that closes the entire program even from my task bar ...

  • Casual Listener
  • I've been having a problem with Spotify closing out on my macbook while perfoming tasks such as deleting songs from playlists or moving songs from artist pages to playlists.  These are simple ta...
  • Dude45
  • Casual Listener
  • 157 Views
  • 5 replies
  • 0 likes
  • Premium
  • 157 Views
  • 5 replies
  • 0 likes

Update Yersterday :-O

Hello, I have a Problem. Yesterday I update the app. If i was finished, i want to login with my facebook account, so it create a new user. Why?? I doens´t understand it. My favourits music list is cleanet and i have a premium account for 30days. But ...

  • Casual Listener
  • Hello,   I have a Problem. Yesterday I update the app. If i was finished, i want to login with my facebook account, so it create a new user. Why??   I doens´t understand it. ...
  • Peter__
  • Community Legend
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Can't Subscribe

I've been trying to subscribe to Premium for two weeks. I don't really need the 30-day trial, but that is the only choice. It won't accept my active visa/debit card. Probably the bank won't process a $0.00 debit. Idk. Why can't I just subscribe?! I'm...

  • Casual Listener
  • I've been trying to subscribe to Premium for two weeks.  I don't really need the 30-day trial, but that is the only choice. It won't accept my active visa/debit card.  Probably the bank won...
  • Thedev
  • Community Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

My wife's Facebook account is connected to my Spotify and I cannot disconnect it

I already did everything I've found on this board with similar topic but it doesn't work. I disconnected and reconnected several times Spotify and Facebook, I log in with my account but still my wife's profile is on. I appreciate any help.

  • Regular
  • I already did everything I've found on this board with similar topic but it doesn't work. I disconnected and reconnected several times Spotify and Facebook, I log in with my account but still my wife...
  • Peter__
  • Community Legend
  • 451 Views
  • 16 replies
  • 0 likes
  • Account
  • 451 Views
  • 16 replies
  • 0 likes

After Update - Can't log in to my Premiumaccount but to a new Facebookaccount.

Hey guys, hope somebody is able to help me - I wrote 3 mails to the support-team but won't get an answer at all, so I'll try here: After restarting spotify for an update last week it wouldn't let me log in to my Account, but strangely logged me in to...

  • Visitor
  • ...y playlists and followers are gone. I can find my public playlists with my name and also my spotify-id, which is 1121943912 (I also tried to log in with the numbers but it'd say wrong username and/or p...
  • Peter__
  • Community Legend
  • 595 Views
  • 23 replies
  • 0 likes
  • Account
    Premium
  • 595 Views
  • 23 replies
  • 0 likes

Contacting Spotify Support - Account Hijacked

Hi, My Spotify account was hijacked last week and eventually I was able to get through to Spotify support, however the last email I received was on Tuesday morning/afternoon and after proving that it is my account, was offered to reset my email to my...

  • Regular
  • Hi,   My Spotify account was hijacked last week and eventually I was able to get through to Spotify support, however the last email I received was on Tuesday morning/afternoon and after prov...
  • MaDDMaTT5000
  • Regular
  • 328 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 328 Views
  • 8 replies
  • 0 likes

Solved!! Premium not working at all

It worked on my laptop for over a month but not on my ipad or android. I tried the login/logout/reinstall several times to no avail. I tried it on my laptop yesterday now it doesn't work on there either. My subscription status on the website says I h...

  • Casual Listener
  • It worked on my laptop for over a month but not on my ipad or android. I tried the login/logout/reinstall several times to no avail. I tried it on my laptop yesterday now it doesn't work on there eit...
  • XavierAH
  • Casual Listener
  • 223 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 223 Views
  • 2 replies
  • 0 likes

Spotify in greece

Why spotify doesn´t work in Greece?

  • Newbie
  • Why spotify doesn´t work in Greece?
  • Gregoris
  • Spotify Legend
  • 6020 Views
  • 18 replies
  • 0 likes
  • 6020 Views
  • 18 replies
  • 0 likes

Could some admin update the email address on my account to my current facebook one?

I changed my email address on facebook a few weeks ago. I notice now though, when I login with facebook into spotify, my spotify account still has my old email address in it. I cannot change the mail address myself, there is just a link that takes yo...

  • Casual Listener
  • I changed my email address on facebook a few weeks ago. I notice now though, when I login with facebook into spotify, my spotify account still has my old email address in it.   I cannot ch...
  • Smock
  • Casual Listener
  • 180 Views
  • 2 replies
  • 0 likes
  • Account
  • 180 Views
  • 2 replies
  • 0 likes

Help can't upgrade

I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???

  • Newbie
  • I have unlimited and thrying to upgrade and it says its not avaiable why would this be ???
  • Thedev
  • Community Legend
  • 112 Views
  • 1 replies
  • 0 likes
  • Premium
  • 112 Views
  • 1 replies
  • 0 likes

Since I upgraded to unlimited I can not share tracks with friends

Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I've upgraded.

  • Newbie
  • Can you not share tracks with friends with an unlimited subscription? Or is mine just being whack? I share a lot of music with a lot of people all the time and am really upset I can't do so since I'v...
  • Jamie
  • Spotify Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes