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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
285026 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
539397 Views
990 replies
114 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129513 Views
74 replies
12 likes
Hi, Since I'm using Spotify with the Turkish Store the profile and account management page on Spotify website and the emails I get are in Turkish. I wish there was a way to change this to English. It seems like you are forgetting about the expats liv...
Hi, Since I'm using Spotify with the Turkish Store the profile and account management page on Spotify website and the emails I get are in Turkish. I wish there was a way to chan...
Community Legend
4076 Views
1 replies
0 likes
Hello i have a spotify account and i premium account eith a cosmote number.. The problem is that i changed my number and i cant use the service with my new number...
Hello i have a spotify account and i premium account eith a cosmote number.. The problem is that i changed my number and i cant use the service with my new number...
Community Legend
895 Views
1 replies
0 likes
I type in the code then i pres premium. Then i pops up a little red text that we can not redeem this code right now.what is the problem??
I type in the code then i pres premium. Then i pops up a little red text that we can not redeem this code right now.what is the problem??
Community Legend
401 Views
2 replies
0 likes
Hey! I have asked before, and it did not work, so can you please try to log me off everywhere again? : )Username: meofc95
Hey! I have asked before, and it did not work, so can you please try to log me off everywhere again? : ) Username: meofc95
Community Legend
513 Views
1 replies
0 likes
Posting this on behalf of a friend whose account got nuked. Yes, he's gone through the protocol and has gotten nowhere. His case # is 01155779 and text from him, quoted below: In short, I recieved an e-mail from spotify stating: "We recently received...
Posting this on behalf of a friend whose account got nuked. Yes, he's gone through the protocol and has gotten nowhere. His case # is 01155779 and text from him, quoted below: ...
Community Legend
872 Views
14 replies
0 likes
How do you know if your devices have been resetted? I want to wait before downloading my playlists again.
How do you know if your devices have been resetted? I want to wait before downloading my playlists again.
Community Legend
345 Views
1 replies
0 likes
I tried to cancel my subscription and I was still charged. I would like my money back please.
I tried to cancel my subscription and I was still charged. I would like my money back please.
Community Legend
335 Views
3 replies
0 likes
I want to upgrade to premium. Every time I am typing in my credit card. After that I submit it and then it says Payment failed. I don't know why it is not working?! My credit card is working(I just purchased something on the Internet with it). Please...
I want to upgrade to premium. Every time I am typing in my credit card. After that I submit it and then it says Payment failed. I don't know why it is not working?! My credit card is working(I just p...
Community Legend
241 Views
1 replies
0 likes
I have a good internet connection and it says try later, I deleted my app and I download it again but no, it's the same... I don't know what's wrong with it
I have a good internet connection and it says try later, I deleted my app and I download it again but no, it's the same... I don't know what's wrong with it
Community Legend
434 Views
1 replies
0 likes
Hei jeg har en profil hos dere som jeg er betaler og eier av denne kontoen, og en kamerat av meg klarte og logge seg inn via facebook, og den får jeg ikke fjernet igjen. Hvordan får jeg endret det til min facebook igjen ? Mvh Betina Gårholt
Hei jeg har en profil hos dere som jeg er betaler og eier av denne kontoen, og en kamerat av meg klarte og logge seg inn via facebook, og den får jeg ikke fjernet igjen. Hvordan får jeg en...
Roadie
256 Views
2 replies
0 likes
For some reason my Spotify account is linked to my wifes Facebook account how can I change it to my Facebook account? Thanks
For some reason my Spotify account is linked to my wifes Facebook account how can I change it to my Facebook account? Thanks
Roadie
377 Views
4 replies
0 likes
Hey there.Having some trouble with my account. I can't remember my password to my spotify account, and the only option for me is to get a reset through my e-mail, which I can't log in to either since it's been blocked cuz someone was trying to hack i...
Hey there. Having some trouble with my account. I can't remember my password to my spotify account, and the only option for me is to get a reset through my e-mail, which I can't log in to either s...
Community Legend
368 Views
1 replies
0 likes
I'm from the UK, my girlfriend lives in Hong Kong. I'm thinking about buying her a Spotify gift card. She'll be over for Christmas, so she can redeem the card in either UK or Hong Kong. Do gift cards need to be tied to a region? If she redeems a UK c...
I'm from the UK, my girlfriend lives in Hong Kong. I'm thinking about buying her a Spotify gift card. She'll be over for Christmas, so she can redeem the card in either UK or Hong Kong. Do...
Community Legend
14813 Views
7 replies
0 likes
Acabo de adquirir un plan con movistar que incluye una cuenta Premium de Spotify. Entro a la liga para dar de alta la cuenta, pero me dice que mi correo ya existe. Yo ya tengo una cuenta free con Spotify pero quiero actualizarña con la cuenta premium...
Acabo de adquirir un plan con movistar que incluye una cuenta Premium de Spotify. Entro a la liga para dar de alta la cuenta, pero me dice que mi correo ya existe. Yo ya tengo una cuenta f...
Community Legend
983 Views
3 replies
0 likes
OK this is a first.We've updated our account à few Days ago in order to use it again with our sonos System.However after two days the account failed again and on our status page it says were using free. In our payment history it says that we havent u...
OK this is a first. We've updated our account à few Days ago in order to use it again with our sonos System. However after two days the account failed again and on our status page it says were ...
Community Legend
311 Views
3 replies
0 likes
Hi all, I redeemed a spotify card over half an hour ago. After this half hour the account status are still on free and I can't access any features. I tried redeeming the card again, but now it is invalid. Kind regards, Liam.
Hi all, I redeemed a spotify card over half an hour ago. After this half hour the account status are still on free and I can't access any features. I tried redeeming ...
Community Legend
207 Views
1 replies
0 likes
As a family we use Spotify a great deal. We have three Sonos boxes, I use Spotify with my phone and I have a separate streamer at home which I use. My problem is that the kids and I keep cutting each other off. EG If I am on the train listening to Sp...
As a family we use Spotify a great deal. We have three Sonos boxes, I use Spotify with my phone and I have a separate streamer at home which I use. My problem is that the kids and I keep cutting each...
Casual Listener
4166 Views
4 replies
0 likes
Hello guys i need help immediately, i'm a premium user since forever, my starred tracks was actually my collection and it's just gone, please i need you to recover it because it was my life. Help me i'm so screwed. Last song added was by Gemini and w...
Hello guys i need help immediately, i'm a premium user since forever, my starred tracks was actually my collection and it's just gone, please i need you to recover it because it was my life. Help me ...
Composer
252 Views
2 replies
2 likes
How come when I log in with my email my name shows up but when I log in with my username my systers name and facebookpicture shows up, and how can i disconnect her? Tommy
How come when I log in with my email my name shows up but when I log in with my username my systers name and facebookpicture shows up, and how can i disconnect her? Tommy
Spotify
222 Views
3 replies
0 likes
Hello can you please log me out of all devices? I already posted on this topic one and it said that it was fixed but unfortunately it wasn't and the same person is still using my account and I am the one that pays for it. They even pause my music all...
Hello can you please log me out of all devices? I already posted on this topic one and it said that it was fixed but unfortunately it wasn't and the same person is still using my account and I am the...
Community Legend
177 Views
1 replies
0 likes
