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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9031 Views
  • 1 replies
  • 9 likes
  • Security
  • 9031 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481932 Views
  • 979 replies
  • 111 likes
  • Account
  • 481932 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120913 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120913 Views
  • 72 replies
  • 12 likes

Heeey i lost my user login and email. i only get charged

can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..

  • Newbie
  • can anybody help me, i lost my email(hacked) and my user login.. i only gets charged for the 99dkr each month..
  • Joe
  • Community Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

NUS discount

I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off?? Thanks.

  • Visitor
  • I have an existing account and have recently received a NUS card, how do I add this to my £9.99 subscription to get the 50% off??    Thanks. 
  • user-removed
  • Not applicable
  • 190 Views
  • 2 replies
  • 0 likes
  • 190 Views
  • 2 replies
  • 0 likes

Solved!! Credit card charged back and spotify account got deleted

So I was using Spotify premium for I think a year already when suddenly my credit card company decided to charge back one month of Spotify. Immediately my account got suspended and I had no chance to contact Spotify anymore because you need an accoun...

  • Casual Listener
  • So I was using Spotify premium for I think a year already when suddenly my credit card company decided to charge back one month of Spotify. Immediately my account got suspended and I had no chance to...
  • Jack_H
  • Spotify
  • 727 Views
  • 5 replies
  • 0 likes
  • 727 Views
  • 5 replies
  • 0 likes

Help! My Spotify Account is bound to wrong Facebook

Hi! Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it. But then I ran in to problems. Previously I had bound my Spotify account (teite...

  • Regular
  • Hi!   Recently I've got an new Android tablet and I downloaded Spotify for it, Because why not, I pay for the bloody thing, mind as well and take the full andvantage of it.   But th...
  • teitec
  • Regular
  • 525 Views
  • 7 replies
  • 0 likes
  • 525 Views
  • 7 replies
  • 0 likes

Cancel premium

How to accomplish this?

  • Newbie
  • How to accomplish this?
  • Christoffer
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Duplicate??

My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett. I have tryed to have you send me and email response with new password but nothing has been received.Pleas...

  • Newbie
  • My playlists are gone, but i suspect that i have the same problem as many others, a duplicate account. Orignal my account was opened as jonpett.  I have tryed to have you send me and email respo...
  • Peter__
  • Community Legend
  • 669 Views
  • 11 replies
  • 0 likes
  • 669 Views
  • 11 replies
  • 0 likes

Charged £9.99 with NUS card.

I have been paying £4.99 for my Spotify premium account, and for the past 2 months it has been £9.99. Now i'm a student, i don't know what has happened but a certainly can't afford to pay the extra (Even if it is only little). I don't think my NUS ca...

  • Newbie
  • I have been paying £4.99 for my Spotify premium account, and for the past 2 months it has been £9.99. Now i'm a student, i don't know what has happened but a certainly can't afford to pay the extra (...
  • Peter__
  • Community Legend
  • 296 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 296 Views
  • 2 replies
  • 0 likes

Wrong card charged

I renewed my account for premium and you charged my old card that I used for payment. I needed the charge to be on the new card number I entered

  • Newbie
  • I renewed my account for premium and you charged my old card that I used for payment. I needed the charge to be on the new card number I entered
  • Josh
  • Community Legend
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

I CAN'T LISTEN TO MY SPOTIFY ACCOUNT

i can't listen anymore to my free spotify account, because a message appears: "time left: 0 min." what does it mean? i mean: i haven't bought any premium account or similar and I have been listening to it normally for 6 months.... =S thank you!!

  • Newbie
  • i can't listen anymore to my free spotify account, because a message appears: "time left: 0  min." what does it mean? i mean: i haven't bought any premium account or similar and I have been list...
  • Josh
  • Community Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

How do I get a username?

Hi, my URL to my profile is this: http://open.spotify.com/user/123646057 I want it to be this: http://open.spotify.com/user/username Where "username" is something "friendly". I don't need to keep my account so if I can do this by creating a new accou...

  • Casual Listener
  • Hi, my URL to my profile is this:   http://open.spotify.com/user/123646057   I want it to be this:   http://open.spotify.com/user/username   Where "username" is so...
  • Josh
  • Community Legend
  • 643 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 643 Views
  • 9 replies
  • 0 likes

Delete authorized devices

Hey there I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to manage that. Can someone help me plz? P.S..: i already changed my...

  • Casual Listener
  • Hey there   I logged in to my spotify account from someone's else device. Now i want to un-authorize all devices in order to permit access to my spotify account. i didn't find out how to man...
  • Josh
  • Community Legend
  • 8706 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 8706 Views
  • 1 replies
  • 0 likes

Changing profile name

Hi all, I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to my real name, and I can't see how to edit it back. Also, my Face...

  • Visitor
  • Hi all,   I briefly connected my Facebook account to locate a couple of friends, and have since disconnected it by deleting the app in Facebook. Now my Spotify profile name has changed to ...
  • user-removed
  • Not applicable
  • 492 Views
  • 3 replies
  • 0 likes
  • Account
  • 492 Views
  • 3 replies
  • 0 likes

Mantener la cuenta

Hola, buenos días, Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mismo precio. Mi pregunta es, puedo manetener mi cuenta? Es decir, d...

  • Casual Listener
  • Hola, buenos días,   Hay una oferta con una compañía X en España para conseguir una cuenta premium a 4,99 durante dos años. Actualmente soy user de spotify con una cuenta unlimited al mism...
  • bterreu
  • Casual Listener
  • 241 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 241 Views
  • 2 replies
  • 0 likes

How to delete devices and add new ones

I currently have spotify premium on my iPad and 2 iPhones. We are changing to 2 new iPhones and want to delete the old ones but don't know how to do this

  • Newbie
  • I currently have spotify premium on my iPad and 2 iPhones. We are changing to 2 new iPhones and want to delete the old ones but don't know how to do this
  • Peter__
  • Community Legend
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Charged twice when I updated my credit card

I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.

  • Newbie
  • I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.
  • Peter__
  • Community Legend
  • 252 Views
  • 2 replies
  • 0 likes
  • 252 Views
  • 2 replies
  • 0 likes

Attualmente non siamo in grado di riscattare questo codice

Quando inserisco il codice mi dice: Attualmente non siamo in grado di riscattare questo codice. Cosa posso fare? Cosa significa? Grazie

  • Newbie
  • Quando inserisco il codice mi dice: Attualmente non siamo in grado di riscattare questo codice. Cosa posso fare? Cosa significa? Grazie  
  • Peter__
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

My subscription plan has been wrongly changed and I've been charged for a full year

My subscription plan has always been to pay for spotify premium monthly, but this month (on the 9th of November) I was charged for a full year. I did not change the subscription plan and I can't afford to pay that much money at this time. Is there an...

  • Newbie
  • My subscription plan has always been to pay for spotify premium monthly, but this month (on the 9th of November) I was charged for a full year. I did not change the subscription plan and I can't affo...
  • Sam
  • Spotify
  • 290 Views
  • 2 replies
  • 0 likes
  • 290 Views
  • 2 replies
  • 0 likes

Premium account Hacked

Hello My premium account was hacked a couple of months ago, so I can't log in. I tried to contact spotify with the contact form over two weeks ago but I have not recived any answer, my credit card was used last week to pay for the account. please hel...

  • Newbie
  • Hello   My premium account was hacked a couple of months ago, so I can't log in. I tried to contact spotify with the contact form over two weeks ago but I have not recived any answer, my cre...
  • Peter__
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 326 Views
  • 1 replies
  • 0 likes

How to Unhide a Facebook friend?

I have accidently hidden a lot of Facebook friends. Is there any way of unhiding them? I know I could ask every one of them to send me a track, but I would really like not to bother them all by doing that. Thanks.

  • Newbie
  • I have accidently hidden a lot of Facebook friends. Is there any way of unhiding them? I know I could ask every one of them to send me a track, but I would really like not to bother them all by doing...
  • Peter__
  • Community Legend
  • 744 Views
  • 1 replies
  • 4 likes
  • Account
    Other
  • 744 Views
  • 1 replies
  • 4 likes

payment

I paid for unlimited through pay pal-and have verification of Payment in my e-mail- but still only get free.-How do i get unlimited; ?Help

  • Newbie
  • I paid for unlimited through pay pal-and have verification of Payment in my e-mail- but still only get free.-How do i get unlimited; ?Help
  • Sam
  • Spotify
  • 276 Views
  • 2 replies
  • 0 likes
  • Unlimited
  • 276 Views
  • 2 replies
  • 0 likes