Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I receive almost daily email how somebody added a song to some playlist I'm not subscribed to. Example this I received today: "****** just added Jungle Music to the playlist Beach Trip". I double checked that I'm not subscribed to that list. Could yo...
Hi, So recently I got a message saying something like (Error code: 410) and that I was logged out of my account. I tried reseting the password but didn't recive any emails. Maybe someone changed my email and password? I sent a support ticket 4 days a...
Hi, my name is Ansgar Engstrom and my spotify premium just vanished over night. Apparently, now I have Spotify Free. I have checked my payment log and my spotify premium is all paid and done for. I would like this issue to be fixed as soon as possibl...
Can someone help me cancel my subscription? It accepts the password then nothing...just says its active Help would be appriecated Andy
I just created a new spotify account, linked to a new email for business purposes. I logged out of my personal account and tried to sign in to my new one. When I sign into that account, Spotify completely breaks down and becomes unrepsonsive. When I ...
After having Spotify Premium for five months, I lost my debit card and forgot to change my account information before the bill cycle ended. As a result my premium access was cancelled. Not a big deal. However, when I went to renew my account and afte...
I go through the process to cancel my premium subscription, at the last step it asks me to login to Facebook - but this sends me back to the subscription page which states I have a current premium sub. I've tried logging out of FB, I've tried using I...
Folks, A bit of frustration here. I am a premium subscriber that has now had my offline listening withdrawn from my main device for the 2nd time in less than a week. I've asked to have my devices reset - I guess it was done as my offline listening wa...
I signed up for the free trail and my credit/debit card was charged the next day for the month. Love spotify but please fix this. Thanks, Mark
Hi, so I had a spotify connected with my facebook and then tried to make another account that was seperate. But my second account ended up connecting with my facebook so i now have two spotify accounts connected to facebook but, i lost my old playlis...
So I sent a query regarding how I think I was charged when I shouldn't have been. Due to the lack of money that I currently have, I was requesting a refund. I am very short on money at the moment, so if someone could give me an idea on how long these...
Every once and then I have to redownload my playlists because the app is telling me I have more than 3 devices synced where I think y only have on 3 laptop, and 2 phones. Can you tell me how many devices have my account??? Or why is this is happening
Hi, I wanted to know how many MB does one synced (off line) album (aprox 8-10 songs) take on an iphone? Thanks
Hello Sir, I'm logged in spotify; but I want to buy premium. Everytime I click on "Confirm purchase" it keeps taking me to facebook to enter password - I enter the password, it takes me back back to Spotify confirm purchase page, click on it, takes m...
So when I was logging in into my Spotify account, all my playlists were gone, is there any way to recover them? I had three named: ''Epische Shizzle'' ''Oude **bleep**'' and ''Rock'' If I can get them back, I would be realy gratefull! Thanks!
Hi folks. We're having a house party for a friend in a few weeks and I'll be 'DJing' with the help of Spotify and crossfade. We'd really like the music to be on in a few rooms at the same time. Now I know that you can't do this by signing in on a few...
I have just upgraded to a premium account but it is not working on my laptop for some reason so I was wondering if any one could help or tell me how long it will take to be resolved because I am paying money for something that is not working?
I cannot authenticate my account with Facebook when I try to purchase Spotify Premium. No one is helping with this at all and no moderators have offered any advice/solution/updates on the situation at all, which is strange due to the fact so many oth...
Hello. I have 1 account. Username: daalpadu Email: [removed by mod] I want to change my email to my primary domain: [email removed by mod] - When I try it says email already in use. If I try to "Forgot password?" for [email removed by mod] it says th...
I have just lost my 5th playlist in a month and I'm getting extremely frustrated. These are not deleted playlists, or "oops I signed out of facebook" playlists, but they're just gone. I've already gone through tech support twice on two different acco...