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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1456 Views
  • 0 replies
  • 7 likes
  • Security
  • 1456 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445047 Views
  • 970 replies
  • 108 likes
  • Account
  • 445047 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198674 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198674 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108052 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108052 Views
  • 70 replies
  • 11 likes

Bought Gift Card in wrong country...

I bought a gift card in another country, and now it tells me that the countries won't match? A refund or another way to be premium without additional costs would be nice

  • Visitor
  • I bought a gift card in another country, and now it tells me that the countries won't match? A refund or another way to be premium without additional costs would be nice
  • Peter__
  • Community Legend
  • 748 Views
  • 1 replies
  • 0 likes
  • 748 Views
  • 1 replies
  • 0 likes

Solved!! ECARD -> PREMIUM

Hey, I bought a 30 euro card for spotify and would like to use this to get premium ... i cant do this .... only thing i can do is buy 40 songs which i dnt want also last month i put my 30 euro card for the 4.99 a month for advertisment on accident .....

  • Casual Listener
  • Hey, I bought a 30 euro card for spotify and would like to use this to get premium ... i cant do this .... only thing i can do is buy 40 songs which i dnt want also last month i put my 30 euro ...
  • gauthierdd
  • Casual Listener
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 322 Views
  • 1 replies
  • 0 likes

Solved!! Premium and playlist are gone...

I've been having alot of issues lately, and i'm extremely frustrated by now. When i login with my facebook account, i have no Premium and no playlist, and when i try to log in with my original username and password, it says that it doesnt exist... Wh...

  • Casual Listener
  • I've been having alot of issues lately, and i'm extremely frustrated by now.   When i login with my facebook account, i have no Premium and no playlist, and when i try to log in with my orig...
  • Jesperhla
  • Casual Listener
  • 439 Views
  • 4 replies
  • 0 likes
  • 439 Views
  • 4 replies
  • 0 likes

Unable to follow friends on facebook

Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network" option in there to check facebook or something.ple...

  • Regular
  • Can´t seem to conect to my facebookfriends when i open spotify. tried to reinstale it , restart both program and the pc and still doesn´t work. If i go to preferences i dont have the "social network"...
  • larainden
  • Casual Listener
  • 1144 Views
  • 14 replies
  • 0 likes
  • 1144 Views
  • 14 replies
  • 0 likes

Solved!! One of my playlists are gone

Hi My playlist named "country" is suddenly gone. Can someone fix it please? Thanks.

  • Casual Listener
  • Hi   My playlist named "country" is suddenly gone. Can someone fix it please?   Thanks.
  • dahle33
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
  • 256 Views
  • 1 replies
  • 0 likes

Mitt konto är hackat!

Det här är under all kritik! Jag är supernoga med mina inloggningsuppgifter och ni har en svag länk någonstans. Jag har anmält detta på tre eller fyra olika ställen och ni återkommer inte. Jag var till och med tvungen att köra en dispute mha paypal e...

  • Regular
  • Det här är under all kritik! Jag är supernoga med mina inloggningsuppgifter och ni har en svag länk någonstans.   Jag har anmält detta på tre eller fyra olika ställen och ni återkommer inte....
  • krassman66
  • Regular
  • 5016 Views
  • 15 replies
  • 0 likes
  • 5016 Views
  • 15 replies
  • 0 likes

Cancel payment connected with my credit card for an account that is not mine

I want to cancel a monthly payment connected with my credit card for an account that is not mine, can somebody at spotify help me with this?

  • Newbie
  • I want to cancel a monthly payment connected with my credit card for an account that is not mine, can somebody at spotify help me with this?
  • Peter__
  • Community Legend
  • 1963 Views
  • 1 replies
  • 0 likes
  • Account
  • 1963 Views
  • 1 replies
  • 0 likes

How to Unhide a Facebook friend?

I accidentally hid a Facebook friend and want to unhide them. Can anyone help me figure out how to do this. When I look at the "Find Friends" screen this person is not on there, because I hid them last week by accident, and I can't get them back on t...

  • Newbie
  • I accidentally hid a Facebook friend and want to unhide them.  Can anyone help me figure out how to do this.  When I look at the "Find Friends" screen this person is not on there, beca...
  • Peter__
  • Community Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • Account
  • 538 Views
  • 1 replies
  • 0 likes

Forced to make new account

After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered with Spotify and when the box is closed then spotify i...

  • Casual Listener
  • After the normal log in, when spotify opens up I am asked to log in again, this time in a green log in box. When I try to log in with my username and password it tells me that I am not registered wit...
  • Peter__
  • Community Legend
  • 1045 Views
  • 19 replies
  • 0 likes
  • 1045 Views
  • 19 replies
  • 0 likes

Unidays half price for students error

Hi, I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfortunately, when signing up I didn't receive discount and thought the...

  • Newbie
  • Hi,   I have signed up for a spotify premium account, however I was hoping to get the half-price premium as advertised on the Unidays website for which I am already signed up for. Unfor...
  • Sam
  • Spotify
  • 1077 Views
  • 3 replies
  • 1 likes
  • Other
    Premium
    Subscription
  • 1077 Views
  • 3 replies
  • 1 likes

I have Premium and log in through facebook, but will change and log in via mail - how do I do?

I have Premium and log in through facebook, but will change and log in via mail - how do I do? It says my email account is being used already!?

  • Casual Listener
  • I have Premium and log in through facebook, but will change and log in via mail - how do I do? It says my email account is being used already!?
  • Sam
  • Spotify
  • 179 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 179 Views
  • 1 replies
  • 0 likes

Spotify thinks i'm in the wrong country, can't change settings

So I was in Germany for about 10 months up until this past August. I used up my abroad time while I was over there but now that I'm back spotify still thinks i'm in Germany for some reason so won't let me use my account. On login all I get is an erro...

  • Casual Listener
  • So I was in Germany for about 10 months up until this past August. I used up my abroad time while I was over there but now that I'm back spotify still thinks i'm in Germany for some reason so won't l...
  • Peter__
  • Community Legend
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Gift Card Issues

I bought a two $10 Spotify Gift Card for myself( I don't have a credit card). One card I used for Spotify Unlimited and the other I wanted to buy Spotify Premium. But when I tried to redeem my second card I got an error message saying that "We are cu...

  • Newbie
  • I bought a two $10 Spotify Gift Card for myself( I don't have a credit card). One card I used for Spotify Unlimited and the other I wanted to buy Spotify Premium. But when I tried to redeem my second...
  • Peter__
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 270 Views
  • 1 replies
  • 0 likes

Someone else is using my account on their phone

I let an someone use my account in the past but they have kept it logged in on their phone by the app. They keep deleting my songs and playlists. I've changed the passwords. Can I somehow log them out of their device?

  • Casual Listener
  • I let an someone use my account in the past but they have kept it logged in on their phone by the app. They keep deleting my songs and playlists. I've changed the passwords. Can I somehow log them ou...
  • Peter__
  • Community Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • Account
  • 284 Views
  • 1 replies
  • 0 likes

Facebook connection

I recently made a new account to get a free trial for spotify premium. (I had to make a new account because my school internet blocks facebook, rendering me unable to login) I thought that once I created my separate account, I could come home and hav...

  • Newbie
  • I recently made a new account to get a free trial for spotify premium. (I had to make a new account because my school internet blocks facebook, rendering me unable to login) I thought that once I cre...
  • Peter__
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Why doesn't my spotify premium work?

I've had this prenumeration on Spotify Premium, for one year. Or, it's like I ordered it in February, and it should be working automaticly until February -14, but now it doesn't work. It's acting like I have normal spotify... Please help!

  • Casual Listener
  • I've had this prenumeration on Spotify Premium, for one year. Or, it's like I ordered it in February, and it should be working automaticly until February -14, but now it doesn't work. It's acting lik...
  • Peter__
  • Community Legend
  • 731 Views
  • 3 replies
  • 0 likes
  • 731 Views
  • 3 replies
  • 0 likes

Can't access premium even though it acknowledges gift card payment

Paid for premium subscription with a spotify gift card for my iPod touch 5 and it just keeps saying I need a premium account and will only let me play the radio. Checked the account page and it acknowledges I have 2 months spotify unlimited. Pretty f...

  • Casual Listener
  • Paid for premium subscription with a spotify gift card for my iPod touch 5 and it just keeps saying I need a premium account and will only let me play the radio. Checked the account page and it ackno...
  • Sitamoia50
  • Casual Listener
  • 267 Views
  • 2 replies
  • 0 likes
  • Account
  • 267 Views
  • 2 replies
  • 0 likes

Spotify Premium after 12 months

A friend told me that if you pay for Spotify Premium for 12 months after that 12 months Premium service is free. This is not true is it? Because Spotify works on a monthly subscription cost.

  • Newbie
  • A friend told me that if you pay for Spotify Premium for 12 months after that 12 months Premium service is free. This is not true is it?  Because Spotify works on a monthly subscription cost.
  • Liam
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Retrieving Password details. Need help..

Hi. I'm having trouble upgrading my account. First of all I don't know why it was downgraded as I was on a monthly plan for 'spotify unlimited'.I'm being asked for my password to restart my unlimted plan but I cannot recall my password as for a long ...

  • Casual Listener
  • Hi. I'm having trouble upgrading my account. First of all I don't know why it was downgraded as I was on a monthly plan for 'spotify unlimited'. I'm being asked for my password to restart my unlim...
  • Snafulocaz
  • Casual Listener
  • 370 Views
  • 4 replies
  • 0 likes
  • 370 Views
  • 4 replies
  • 0 likes

Solved!! User name vs. FB name:. Lost all my playlists!

I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log in with my old username, I am told that the e-mail ...

  • Newbie
  • I have had an account for years, with my Username ID, but after connecting to FB, I am called by my real name and what is worse, I lost all my playlists! They were connected to my username. If I log ...
  • brunotros
  • Casual Listener
  • 7258 Views
  • 88 replies
  • 0 likes
  • 7258 Views
  • 88 replies
  • 0 likes