Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I have used the student discount on another account for premium but i have cancelled premium on that account, how do i use the student discount on another account as it says ive already used it
Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't trust even Spotify to be truthfull? What a scam back t...
Dear Spotify, I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have emailed you twice but no answer. My case number is # 00777174. P...
Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for free. I'm kinda confused. All the best, Ally
I was charged for a full year suscription $127 which I DID NOT authorize. I authorized a monthly payment. I need a refund but i Cannot find a phone number to call besides a contact form that I filled out. I filled the form and it's been over a week t...
Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support (maybe I'm wrong - but I couldn't find any). I have downgraded my account from Premium to Unlimited, which will...
Very frustrating. Virgin Media unable to help even after sending an engineer round. Any suggestions would be gratefully received
how can I change from facebook logon to spotify login, since I don not use facebook anymore and have deleted facebook account
Maybe I'm missing something out but I can't find anywhere the exact date of my Spotify account subscription. I think my 6-months period is ending right now but I'd like to know exactly when this happens... but I can't. My account page only says "You'...
I signed up for the free trial to see how it works, and I'm still getting ads. Is this because it's the free trial? I thought part of the deal was NO ads.
So I'm subscribing/following a user which has an active playlist, changing the content every now and then. But sometimes I want to save that particular playlist from that user to my account so that the content are not being replaced/changed by them. ...
I just updated my spotifuggle account to premium and I noticed that my email address is typed in incorrect. I went to my profile to change my email but it is now asking for a password in which I cannot remember please help. User name: thachosin1ne.ls
Hi, I'm a new member and will be signing up to Premium Subscription when my Trial expires next week. I am also moving to Japan for a year ? Am I able to still use Spotify Premium Australia subscription in Japan ? Any news on when you are commencing s...
i have a lot of music on my windows media that i cant find on spotify, and since i alredy own it, i dont want to buy them again on spotify, so is there any way i can sync them together?
Hi! A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all my playlist, which I also pay for still!!! There is no help on...
I lost all my playlists.. I wanted to check something on Spotify and for this purpose I created a second account (both of them are the free ones, not premium) .... Unfortunately, I made a terrible mistake. I connected a second account to Facebook sam...
I'm trying to sign up for the free trial but get this message. "Payment failed Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in a different country to the one you chose. Please try...
today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want to know why i was charged,and how i can get my refund, I DON'T EVEN HAVE...
hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering.i have given you my bank details for my email address & have not received any emails regarding welcoming to your servicei ca...
Since you provide no email support, I have no choice but to ask here. My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states that I will be billed "$9.99 each month," yet just to the rig...