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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
87981 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
726782 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754514 Views
18 replies
29 likes
Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force me to keep my "active" facebook linked to spotify, ...
Oh, spotify. I try to deactivate my Facebook, and Spotify reactivates it whenever I log in to listen to some music. After a bunch of fumbling through a seemingly endless barrage of sidebars to force ...
Community Legend
210 Views
1 replies
0 likes
Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment. Will I get this email every month? If not, is there a way that I can sign up for a monthly reminder that my cr...
Hello, I just purchased Spotify Premium by providing my credit card information, and I got an email with my receipt for my month's payment. Will I get this email every month? If not, is t...
Newbie
12451 Views
2 replies
4 likes
A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists! I created a new account just so I could post and open a case with support. Case #00881804. I hope I get ...
A few days ago I could not get into my Spotify account by any method. Attempts to reset or recover my password indicate that it no longer exists! I created a new account just so I could po...
Community Legend
270 Views
1 replies
0 likes
Hey guysI'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? Please help!! Emily
Hey guys I'm new to spotify and decided to DL it to my iPhone with the 2 day free trial. When the trial ends will I automatically be charged for my account or will it turn into a free one? P...
Community Legend
506 Views
1 replies
0 likes
Hello!Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change this? I did not sign up via facebook and I've also t...
Hello! Just this week I noticed that my Spotify account had been linked from my facebook to my brothers facebook (we share the same account, sorry guys) without any warning. Is there a way to change...
Community Legend
446 Views
4 replies
0 likes
pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se supone que lo que pague era para todos mis dispositivos ojalá...
pague el servicio Premium por un mes y ahora que entre ya no tengo premium y tambien cuando usé la aplicacion en mi ipad y android siempre me salio el aviso de que era solo por 48 hrs y se...
Community Legend
708 Views
1 replies
0 likes
Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm
Hi. Is there any chance a moderator can recover. Playlist is California Road Trip. Deleted 50% songs today by accident at 12::30 pm
Community Legend
1257 Views
4 replies
1 likes
I am being told that i have reached the 10 hour time limit for this month. Two things : i didnt know my account was time limited and i very much doubt i have hit any where 10 hours this month considering i have been away for 2 weeks.
I am being told that i have reached the 10 hour time limit for this month. Two things : i didnt know my account was time limited and i very much doubt i have hit any where 10 hours this month conside...
Community Legend
263 Views
1 replies
0 likes
Hi - for a few months I have been getting charged for premium, yet get none of he the perks. I still have ads, I can't play things on my phone, and I can find no explanation. If someone could point me in the diretion of a solution, or how to actually...
Hi - for a few months I have been getting charged for premium, yet get none of he the perks. I still have ads, I can't play things on my phone, and I can find no explanation. If someone could point m...
Roadie
279 Views
1 replies
0 likes
Hi, How is it possible that searching for the same artists/album on PC/Mac or on mobile devices (iPad and Galaxy S3) yield to different results ? I'm currently listening to "The Winery Dogs" new album on my pc at home and on my PC at work and saved t...
Hi, How is it possible that searching for the same artists/album on PC/Mac or on mobile devices (iPad and Galaxy S3) yield to different results ? I'm currently listening to "The...
Community Legend
272 Views
1 replies
0 likes
i have subscribed to the 30 day trial to give it a try and i cant even download a single thing or even purchase some music 0.o may i ask why?
i have subscribed to the 30 day trial to give it a try and i cant even download a single thing or even purchase some music 0.o may i ask why?
Community Legend
226 Views
1 replies
0 likes
My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell. Please help me get my account back.
My Premium account was hacked. The Email address and password is changed. I can still connect using my facebook login. All of my playlists are gone aswell. Please help me get my account ba...
Regular
1577 Views
14 replies
0 likes
So my friend got me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, since premium works on my phone aswell but didnt bother do...
So my friend got me a gift card for me to use for spotify premium 3 months. I entered the pincode and it stood that things were now working fine, they then wanted me to enter my phone number, s...
Roadie
1678 Views
3 replies
0 likes
Hey everyone, I'm currently studying abroad in Spain until December. I've been here since the start of August and have had no problems using my spotify account until this morning, when it tells me to update my country. I have read that I need to upda...
Hey everyone, I'm currently studying abroad in Spain until December. I've been here since the start of August and have had no problems using my spotify account until this morning, when it tells me to...
Spotify Star
2669 Views
3 replies
0 likes
I joined spotify by logging in with facebook details, now it says when I log into facebook to continue sign in, log in with spotify log in which I don't have!?I can't play my music, very frustrating!What the!!!!???
I joined spotify by logging in with facebook details, now it says when I log into facebook to continue sign in, log in with spotify log in which I don't have!? I can't play my music, very frustratin...
Community Legend
342 Views
1 replies
0 likes
PROBLEM: I've lost all my playlists, which I use and rely on as reference for my work - hence paying the premium fee. FIXES: NONE. I've tried all the logging in, out, in, out. Changing passwords etc... etc... no joy. ACTION: I've lodged two cases (00...
PROBLEM: I've lost all my playlists, which I use and rely on as reference for my work - hence paying the premium fee. FIXES: &...
Casual Listener
592 Views
3 replies
0 likes
Hi guys, today my spotify was working just fine when I went to work in the morning, but on my ride back home it kept getting interrupted by "use in another account." I've googled the situation to try and solve it. It said to set a password for device...
Hi guys, today my spotify was working just fine when I went to work in the morning, but on my ride back home it kept getting interrupted by "use in another account." I've googled the situa...
Community Legend
2206 Views
1 replies
0 likes
Hi. So I'm currently using the free trial for Spotify Premium and I wanted to sync some of the palylists I have on Spotify onto my iPod. What happens to the music once the free trial is over?
Hi. So I'm currently using the free trial for Spotify Premium and I wanted to sync some of the palylists I have on Spotify onto my iPod. What happens to the music once the free trial...
Community Legend
311 Views
1 replies
0 likes
Hi, i want to get a new account and get premium on that but i also want my old playlists on that new account from my current account if its possible to move it somehow?
Hi, i want to get a new account and get premium on that but i also want my old playlists on that new account from my current account if its possible to move it somehow?
Community Legend
357 Views
5 replies
0 likes
Hi, when I am attempting to activate my discount everything goes fine with entering the nus card number etc. But when it tells me I need to enter my password on facebook for security reasons, I enter it and then it just redirects me the spotify web p...
Hi, when I am attempting to activate my discount everything goes fine with entering the nus card number etc. But when it tells me I need to enter my password on facebook for security reasons, I enter...
Regular
5544 Views
33 replies
3 likes
