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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83703 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
105149 Views
10 replies
3 likes
PlanPremiumCountryIsrael My Question or IssueThis feels silly but I really would like some help. Following is an overview of the issue:I have been using Spotify Premium for couple of years now, and I have had constantly offered to listen to songs in ...
Plan Premium Country Israel My Question or Issue This feels silly but I really would like some help. Following is an overview of the issue: I have been using Spotify Premium for couple ...
Casual Listener
2014 Views
5 replies
0 likes
Cuando inicio spotify en PS4 comienza con el logo e inmediatamente queda la pantalla gris, sin embargo puedo reproducir canciones desde el menú rápido, pero no del principal, ya que la pantalla esta pegada.Puedo controlar la música y reproducción de ...
Cuando inicio spotify en PS4 comienza con el logo e inmediatamente queda la pantalla gris, sin embargo puedo reproducir canciones desde el menú rápido, pero no del principal, ya que la pantalla esta ...
Roadie
2376 Views
3 replies
0 likes
Soooo I just noticed on my checking account statements that Spotify has been double billing me a month since at LEAST June of 2015, if not more?! What in the world is going on, and how do I get this fixed?!
Soooo I just noticed on my checking account statements that Spotify has been double billing me a month since at LEAST June of 2015, if not more?! What in the world is going on, and how do I get this ...
Moderator
672 Views
4 replies
1 likes
Hey everyone I got a little problem... I bought a gift card (for an Abonnement) for a friend but used my own E-Mail address and deleted this Email accidentally what can I do? Thanks in advance for your answers Laura
Hey everyone I got a little problem... I bought a gift card (for an Abonnement) for a friend but used my own E-Mail address and deleted this Email accidentally what can I do? Than...
Spotify Star
416 Views
1 replies
0 likes
PlanPremiumCountryUSAMy Question or IssueI am trying to get added as an Admin for my band's Spotify Artist page. The current Admin has added me, using the correct email, to the team list. However, I am not receiving the verification email and therefo...
Plan Premium Country USA My Question or Issue I am trying to get added as an Admin for my band's Spotify Artist page. The current Admin has added me, using the correct email, to the team list. H...
Spotify Star
2494 Views
1 replies
0 likes
PlanFreeCountryItalyDeviceHuawei MYA-L-11Operating SystemAndroid 6.0 My Question or IssueI abandoned my spotify account about 1 year ago or before, today through google I get an email saying that someone from the other side of the world (USA) got acc...
Plan Free Country Italy Device Huawei MYA-L-11 Operating System Android 6.0 My Question or Issue I abandoned my spotify account about 1 year ago or before, today through goog...
Spotify Star
679 Views
1 replies
0 likes
Spotify was working on my Samsung SM-T280 and then stopped working. Then Spotify wanted a device username, which I created, I think. Now when I try to log on, Spotify tells me, "Your offline", which I am not. Username: . Is this for this tablet?
Spotify was working on my Samsung SM-T280 and then stopped working. Then Spotify wanted a device username, which I created, I think. Now when I try to log on, Spotify tells me, "Your offline", wh...
Spotify Star
498 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy 9)Operating System( Android Oreo) My Question or IssueSo I finally got my own account, I've been running my wife's on my phone for over a year. Tons of downloaded music. But now my new account I am starti...
Plan Premium Country Canada Device (Samsung Galaxy 9) Operating System ( Android Oreo) My Question or Issue So I finally got my own account, I've been running my wife's on my ph...
Casual Listener
1339 Views
4 replies
0 likes
I am getting some of the account e-mails from Spotify. But I am trying to contact someone at Spotify and they say they'll e-mail me and I'm not getting that e-mail. I am also not getting the password reset e-mail that I am trying to get.
I am getting some of the account e-mails from Spotify. But I am trying to contact someone at Spotify and they say they'll e-mail me and I'm not getting that e-mail. I am also not getting the password...
Spotify Legend
577 Views
1 replies
0 likes
What if someone else is trying to distribute my song on Spotify (which is already live on Spotify) with the same artwork and song name but with different ISRC and UPC code from a different distributor on my artist profile?
What if someone else is trying to distribute my song on Spotify (which is already live on Spotify) with the same artwork and song name but with different ISRC and UPC code from a different distributo...
Roadie
1764 Views
1 replies
0 likes
PlanStudent PremiumCountryUSADevicePC, LG G7 ThinQOperating SystemWindows 10, Android My Question or IssueApparently my account was logged into from three different countries yesterday and when I went to open Spotify on my PC today, it told me my pas...
Plan Student Premium Country USA Device PC, LG G7 ThinQ Operating System Windows 10, Android My Question or Issue Apparently my account was logged into from three different countries...
Community Legend
1076 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceWindows 10 PC (non windows store app), iPhone XROperating SystemWindows 10, iOS 13My Question or IssueWhenever I try to connect my Spotify account to my Facebook account in either the desktop app or the mobile app, it...
Plan Premium Country Australia Device Windows 10 PC (non windows store app), iPhone XR Operating System Windows 10, iOS 13 My Question or Issue Whenever I try to connect my Spotify account t...
Spotify Legend
2164 Views
5 replies
0 likes
I am contacting you regarding my daughter's account. Her account was hacked, passwords reset, hacked again, passwords reset, and hacked again. She is now locked out of her account and there is ZERO way to contact your help desk without being logged i...
I am contacting you regarding my daughter's account. Her account was hacked, passwords reset, hacked again, passwords reset, and hacked again. She is now locked out of her account and the...
Spotify Star
682 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue what is spotify doing to help prevent people from being hacked, this is the 5th time ive bee...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &...
Spotify Star
997 Views
1 replies
2 likes
PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow to change my email address on my spotify account, knowing my account was created wi...
Plan Free/Premium Country France Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Casual Listener
833 Views
4 replies
0 likes
I was listening to music and the songs started to skip every 3-5 seconds, I thought it was a glitch and closed the desktop app and opened it again. Continued playing the song I was originally listening to and the same thing started happening again. I...
I was listening to music and the songs started to skip every 3-5 seconds, I thought it was a glitch and closed the desktop app and opened it again. Continued playing the song I was originally listeni...
Spotify Legend
1028 Views
6 replies
0 likes
Plan: PremiumCountry: Portugal Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello!Every month Spotify was abble to do the payment from my bank account, even the l...
Plan: Premium Country: Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu...
Spotify Legend
482 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy profile picture is of someone I don't know. I suspect they hacked my account so I followed...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My prof...
Casual Listener
1018 Views
2 replies
0 likes
Ik heb een family account, maar sinds vandaag kan ik maar op 1 plek muziek afspelen. zodra ik op een andere plek muziek opstart stopt het op de plek waar het eerst aan stond
Ik heb een family account, maar sinds vandaag kan ik maar op 1 plek muziek afspelen. zodra ik op een andere plek muziek opstart stopt het op de plek waar het eerst aan stond
Moderator
728 Views
3 replies
0 likes
PlanPremium familyCountryUK DeviceiPhone XR, Xiaomi Mi A1, iPad Air 3. Samsung Tab A 2019.Operating SystemiOS 13.4, Android 9. PadOS 13 My Question or IssueGot an email today notifying me of a new sign in in the US, strange seeing as I'm in the UK. S...
Plan Premium family Country UK Device iPhone XR, Xiaomi Mi A1, iPad Air 3. Samsung Tab A 2019. Operating System iOS 13.4, Android 9. PadOS 13 My Question or Issue Got...
Spotify Legend
1130 Views
3 replies
0 likes
