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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80643 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654709 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735368 Views
18 replies
29 likes
As of yesterday, my Google Home Mini was returned to a Google wearhouse. To preface, I got this Home Mini through the Spotify Premium deal. I needed premium and I was just offered the Mini. According to support I had the wrong address, nobody specifi...
As of yesterday, my Google Home Mini was returned to a Google wearhouse. To preface, I got this Home Mini through the Spotify Premium deal. I needed premium and I was just offered the Mini. ...
Spotify Star
481 Views
1 replies
0 likes
PlanFreeCountryBelgiumDevice(iPhone 11 Pro Max)Operating System(iOS 13.1) My Question or IssueHi SpotifyI have been using Spotify for free for a few months now and would love to upgrade to a premium account. Since I am a student I want to upgrade to ...
Plan Free Country Belgium Device (iPhone 11 Pro Max) Operating System (iOS 13.1) My Question or Issue Hi Spotify I have been using Spotify for free for a few months now and would lo...
Casual Listener
1488 Views
4 replies
0 likes
PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12.4.3 My Question or IssueI was supposed to have three months free when I upgraded to the premium account , but it’s now been two facturation and non of them have been refunded, and they aren...
Plan Premium Country Canada Device iPhone 6 Operating System iOS 12.4.3 My Question or Issue I was supposed to have three months free when I upgraded to the premium acc...
Spotify Star
840 Views
1 replies
0 likes
PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...
Plan Free Country South Korea Device iPhone Xr Operating System Windows 10 My Question or Issue Cannot change country. Have a free account and it says i cannot change unless ...
Not applicable
1375 Views
8 replies
0 likes
PlanPremiumCountryIrelandDeviceS10+ / Windows 10Operating SystemWin 10 latest, and latest Android My Question or Issue I recently had a chat with an agent George E about this issue. The following playlists keep appearing on my account with no interac...
Plan Premium Country Ireland Device S10+ / Windows 10 Operating System Win 10 latest, and latest Android My Question or Issue I recently had a chat with an agent Geor...
Spotify Legend
1148 Views
3 replies
0 likes
PlanPremiumCountryFinlandDeviceiPhone XS/desktopOperating SystemiOS 10.Windows 10 My Question or Issue Okay so I have a little problem. I updated the email on my Facebook account and deleted the one I had there originally (I made my Spotify account v...
Plan Premium Country Finland Device iPhone XS/desktop Operating System iOS 10.Windows 10 My Question or Issue Okay so I have a little problem. I updated the email on my Faceb...
Spotify Legend
1034 Views
5 replies
0 likes
Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with mysterious of who are those people using my account. ...
Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with my...
Roadie
1351 Views
1 replies
2 likes
On the Premium Family plan - always been charged once per month since I started - this month, 2 charges and a message in my account saying payments have failed and I should add a payment method. Is there an official contact for spotify payments probl...
On the Premium Family plan - always been charged once per month since I started - this month, 2 charges and a message in my account saying payments have failed and I should add a payment method. &nb...
Roadie
530 Views
1 replies
0 likes
so i wanted to upload a playlist to playlist exchange but the uri keeps coming up as invalid. I read that you should try putting your username in first so tried that but it still didn't work. i then read that if your user name has a fullstop in it yo...
so i wanted to upload a playlist to playlist exchange but the uri keeps coming up as invalid. I read that you should try putting your username in first so tried that but it still didn't work. &...
Community Legend
1696 Views
5 replies
0 likes
PremiumCountry: Bulgaria Operating System - Android Oreo, Windows 10,etc. My Question or IssueHello, dear Spotify helpers!A member of my family plan has been disabled from his Facebook profile... for no obvious reason, we are still waiting for an off...
Premium Country: Bulgaria Operating System - Android Oreo, Windows 10,etc. My Question or Issue Hello, dear Spotify helpers! A member of my family plan has been disable...
Casual Listener
1307 Views
6 replies
0 likes
PlanPremiumCountrySouth Africa (ZA)Device(Macbook Air 2015(ish), iPhone 7)Operating System(MacOS 10.14.6, iOS.) My Question or IssueI was / am unable to download music on Spotify on my MacBook Air. In trying to fix this issue I went to my account set...
Plan Premium Country South Africa (ZA) Device (Macbook Air 2015(ish), iPhone 7) Operating System (MacOS 10.14.6, iOS.) My Question or Issue I was / am unable to download music on Spo...
Casual Listener
571 Views
1 replies
0 likes
PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...
Plan Premium Family Country Portugal Device Huawei P20 Lite Operating Systema Android EMUI 9.1 My Question or Issue I access my profile and try to manage the family membe...
Casual Listener
655 Views
4 replies
0 likes
Hello, i just started up my spotify again, but suddenly around 18 of my friends just dissapeared from the activity feed even though they were all there just a few hours ago. Anyone know whats up? It's a shame because it's a good way of discovering ne...
Hello, i just started up my spotify again, but suddenly around 18 of my friends just dissapeared from the activity feed even though they were all there just a few hours ago. Anyone know whats up? It'...
Roadie
741 Views
1 replies
0 likes
There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's going on?Thanks.
There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's ...
Roadie
1802 Views
1 replies
0 likes
Hi,The title says it all.The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself.My old account name is "Lantha" (without the underscore at the end)Th...
Hi, The title says it all. The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself. My old accou...
Spotify Star
1028 Views
1 replies
0 likes
My Question or IssueSo I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here to link it up using my phone. Facebook said it was connec...
My Question or Issue So I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here ...
Casual Listener
4356 Views
5 replies
0 likes
PlanPremiumCountryUSA Device(Samsung Galaxy 8, Macbook Pro)Operating System(whatever the latest is) My Question or IssueMy Spotify account that I've had for at least 5 years stopped working on 11/25 - it was working fine up to 11/24. I cannot login. ...
Plan Premium Country USA Device (Samsung Galaxy 8, Macbook Pro) Operating System (whatever the latest is) My Question or Issue My Spotify account that I've had for at least 5...
Casual Listener
1165 Views
7 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi, I am a college student and I was on the student discount. I looked at my bank account one day and it said I was getting charged $14.99 for Spotify a mont...
Plan Free/Premium Country United States Device iPhone X Operating System iOS 10 My Question or Issue Hi, I am a college student and I was on the student discount. I looked at my bank...
Spotify Star
532 Views
1 replies
0 likes
Plan - Premium DuoCountry - BrazilMy Question or IssueWhen I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she clicks the link the answer is:"You’re already subscribed to Premium ...
Plan - Premium Duo Country - Brazil My Question or Issue When I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she c...
Roadie
2244 Views
1 replies
0 likes
CountryDE/GERDeviceanyOperating Systemany My Question or IssueMeine Landeseinstellung lässt sich nicht ändern. Egal ob ich es mit der Zahlungsmöglichkeit versuche oder via Profileinstellung.Ich habe mein niederländisches Konto eingetragen, weil es me...
Country DE/GER Device any Operating System any My Question or Issue Meine Landeseinstellung lässt sich nicht ändern. Egal ob ich es mit der Zahlungsmöglichkeit versuche oder via Profil...
Newbie
17135 Views
3 replies
0 likes
