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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get 502 Bad Gatewaynginx
So today I decided to buy myself a new gift card *Mind you, which was less than 2 hours ago*, I have been using spotify since end october, always bought one of those cards where you could pick from download 10 songs, spotify unlimited or premium for ...
Hey, I signed up a few weeks ago for the free trial. Spotify did not ask me for any payment methods. I've read a few comments about how after 30 days you have to pay for Spotify, and I would like to make sure that I will not have to do this. If I do,...
hello, I beleive I am a premium user, yet I cannot access songs on my iphone 5, I am logged in using my email. Can you please help, I rarely use the radio and prefer to selet individual tracks from selected artists. Thanks!
Hello, I am uncertain if I am still a spotify premium user, I had accidently started two accounts on the same credit card, I requested an account cancelation, I am now uncertain if both accounts were cancled or just one, could you please let me know ...
Dear Spotify team, I deleted my Facebook one week ago and will not use it again. Unfortunately I created my spotify account over facebook(was not thinking about the consequences).I am a premium user and want to cancel my abo as soon as possible as yo...
Got a message that my card was about to expire. I therefore followed the instructions to enter my new one. Did not work (as many before me has reported).Triple checked everything you say should be checked, e.g card is registered for e commerce and su...
Hi, I wanted to use the trial period of 30 days, but charged me € 9.99. What I wanted is to use the trial period and then spend a premium. I can do?.
So I recently read a thread about recovering deleted playlists. Unfortunately, the solution involved using some sort of recovery program on a desktop and I don't believe my phone is capable of that. The playlist was made on my phone and included most...
I have addressed this issue for two weeks now. It has gotten much worse. I can not modify my spotify on FB it gives me a whitelist error message.. I can not make any privacy changes on FB to Spotify they will not allow me. NOW I CAN NOT LOAD SPOTIUFY...
I bought my card for 10 dollars on 3/25/13 t target and when I got home, I tried entering the code so many times and I looked at it correctly too. I entered the one on my receipt and the card. I even deleted and reinstalled my spotify on my iPod. The...
Hi fine folks of Spotify, My premium account is not working after I logged in with my iPhone 4. I have paid for the premium account and would love for it to be fixed so I can use it on my iPhone, MacBook, and iPad. Thanks!
I was in the middle of listening to music off spotify last friday and all of a sudden spotify shut down and when i cam back on a few minutes later all my playlists were gone as if i had just created a new account. Not sure what happened...any help is...
Hi A familymember of mine had accidentally connected his facebook to my Spotify account. Easy enough I disconnected his account and logged in with my facebook instead.My profile pictre showes up but it still says his name in the top right corner, Is ...
I have a Spotify Premium account. I got this account not by using Facebook to log in but I did a full sign up. It seems my Facebook is linked to another spotify account I created sometime ago (a free one) that I haven't used. What I would like is my ...
I'm new to Spotify and just finding my way round it. I have registered for a 30 day Premium trial from my Mac Book Pro, but I also have the app installed on my iPad and iPhone. But on the phone and tablet it says my Premium trial has ended. I don't k...
My Premium Account was hacked. The person changed the email address for my account, therefore I cannot fill out a contact form without the response going to the hacker. They also changed my billing to annual, which is how I figured out I had been hac...
I've been having this problem on my android phone for a while (like, a year, but since I rarely use it I haven't done anyting.) Now it's happening on my laptop too. I log in, see my playlists etc, but there's either a blank window, or window saying "...
Hi there Meredith. Please help me! I have been using Premium account for almost for a year now and I have lost all my playlists. I am about to cry. Could you please help me recover them. I can not function without my music.. I would greatly apreciate...
I am getting 'someone else using your account' errors, and 112, 114, 117 error. i have tried uninstalling, re-installing, only going via wired connection, turning off switch etc. Is there anyway to diagnose what the actual problem is please?