Accounts

Paid for spotify track but does not show on my player under "downloads" .. 30 minutes later !

can't access playlists

I'm trying to access my playlists via iPad and it looks like they've been wiped out. i don't understand what's going on. Anyone have any ideas?

HELP! Can't access playlist offline.

Up until last weekend, I have been able to listen to my playlist offline (subscribe because our cabin doesn't have an internet connection.) I am not getting a message that says my 30 hours of offline use have expired. I have been using the offline mo...

Trying to obtain a login and password to connect other devises and I am not receiving an email reply

ATT SPOTIFY People!

I have used yall the whole time u have been in the USA...But now I pay for the UPGRADE and my spotify has been OFFLINE getting the 101....... I haven't been able to hear any of my music now for almost 3weeks and I pay for it!!! HELP!! I'm Not Happy a...

Charged twice for resubscribing and then unsubscribing. ACTION PLEASE.

Look. I posted about this yesterday. I sent emails, I posted on the forums, I WOULD call but there's no number for me TO call to get my money back. You guys took $20 of my money for me UNSUBSCRIBING from your service. I just want it back. NOW. I had ...

im using the free version, but exactly is my limit?...also been a member for a good few years...

can anyone tell me my limit is? as one minute i have an hour or so, then one minute a have 30 mins, the bar at the top never seems to be accurate? arrrgghhhh!!!!!

Confirmed cancelled premium account still charged for 6 more months?

I cancelled my account over six months ago and have email trail from support to prove it, but have continue to be charged for six months even though my account status was free. I have received no response to my request for a refund. There are too man...

Cancelled account

I've seen a few people have had the same problem. I cancelled my account last month and was just charged. I went to the subscription page and cancelled my account AGAIN. Why is there now contact number? I've also read that people do not receive respo...

Can't Log In

I have bought a subscription to see what spotify is like and have been unable to login to the application on my computer. It just stays spinning after the login page. Have tried removing the program and reinstalling and have been through my Mackeeper...

Accidental Payment

Hey, I just went to restart my Spotify Premium subscription with a NUS card, but was under the impression I could enter the NUS code, but obviously when clicking payment it charged me the whole £10, can I cancel this payment or change it to £5 with p...

I cant buy a premium, Keep getting errors, HELP!

This is the error I am getting after trying to renew my premium, I had to change my payment info, And Ive done almost anything I can to fix this, But I keep ending up here! Someone please help!

Android App in Free Trail mode, though downloaded after I paid for Spotify Premium

I purchased Spotify Premium, got Payment confirmation, set my playlists to download offine, then downloaded the Android app - which automatically went into 48 Hr Free Trial mode when I signed in with Facebook. Tried uninstalling and reinstalling the ...

only pay for 1 month via paypal?

is this possible? i want only 1 month and i dont want it to autorenew at the end, i just dont want to have to deal with canceling it on a certain day. id like it as hassle free as possible

Changing country

Hello! I entered my account details while on vacation in Sweden. Once back in Norway it will not accept my creditcard in order to upgrade to Spotify Premium!!!! What must I do??????!!! I hav etried to change my country but still Spotify will not acce...

Do you just not want to make money?

Spotify is quite a bit better than Pandora so I switched over to it and setup a premium subscription. My debit card was lost so I had to put a new one into your system. Your payment screen tosses an error about ZIP code (after I was never given the c...

Need to change how I log in because of work firewall-no Facebook access

I signed up for my account via Facebook however at work I am unable to access my Spotify because Facebook is my log in. I need to get just a username and password so I can access it at work(getting the firewall taken down is not an option). How can I...

Won't Show Top Artists or Tracks, Even After I've Checked the Boxes in Preferences

My Spotify profile will not show my Top Artists or Tracks even though I went into Preferences and made sure that the boxes were checked allowing it to publish that information. When I tried to open a playlist of my top artists and songs, it doesn't s...